Cannot download movies in iTunes, music fine.

I keep getting the following error message:
We could not complete your iTunes store request.
An unknown error occurred (-42110)
I've been attempting to download 8 movies for 2 days and keep getting this message. I bought a song and downloaded that fine. What gives? I saw on another site you could add 4 addresses to your trusted sites. I did that but it still didn't work. Please help! Thanks

Just found the solution, and it worked. Phew!
https://discussions.apple.com/message/11253531#11253531

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