Cannot get photos from iphone to pc

It seems like every now and then I am unable to move photos from my iphone to my pc. The pc does not recognize the phone however the phone charges when I plug it in to the USB port and when I turn on itunes, it recognizes the phone and I can sync. But the photo wizard does not come up so can load the photos onto the pc. What can I do to resolve this? Thanks!

Have you tried to just browse to it instead of relying on the wizard?
Also if you happen to save pics from email or web, there is a bug that shows up sometimes that causes issue. Normally removing (I know it *****) any photos you saved from email or web fixes issue).

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