Cannot insert page numbers in Word for Mac 2008

Question

When I select "insert page number" from the insert menu, nothing appears. I am in email communication with Microsoft support to try to understand why this function isn't working correctly, but so far have no solution, so I wonder if anyone on this list has an idea about what could be happening. I never had this problem with Word 2004, and installed Word 2008 a few weeks ago.
Whitney

Answer 1

The funny thing is that it is ONLY your user account. So I would advise perhaps, after all to reinstall office:
1) quit all office apps
2) remove items (put on desktop but do NOT yet trash!):
a) startupdisk (NOT homefolder!)/library/application support/MICROSOFT (add a "TOP" to Microsoft, by renaming it, so you know it came from the top level start up disk; then move iten "MICROSOFT TOP" to trash - but do NOT empty your trash!)
b) homefolder(this is your actual login account or folder)/library/application support/MICROSOFT (put this second microsoft folder onto desktop, rename to "MICROSOFT SECOND", then move to trash)
c) then go to homefolder/library/preferences/ where you find a THIRD microsoft folder (you can move that straight to trash)
d) stay in preferences and further up, you'll find around 10 or so "plist" items, all starting with "com.microsoft...." (put them all in trash)
FINALLY!: remove microsoft from your applications folder itself (put into trash)
Do NOT empty your trash can, so your old MS items are still in there.
Reinstall office.
That is the safest way I can think of you doing it.
Let me know how you get on.