Cannot open .pdf's anymore.
I recently downloaded Adobe Acrobat Reader DC and now I can't open any .pdf's that arrive with an email. I can still use the "Save & Open" option or just "Save", but the "Open" button does nothing. It used to work until I used a 30 day trail version Acrobat and was then forced to download the DC version when the trial version ran out. How can I fix the problem so I can open .pdf's again? Thanks.
If you are in Windows, you can try using this tool to first remove all traces of Acrobat and Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer to install the version you want before doing anything else.
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I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer
I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way. I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.
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Cannot open Illustrator CC anymore
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Here is the report :
Date/Time: 2014-10-13 19:20:40 +0200
OS Version: 10.9.5 (Build 13F34)
Architecture: x86_64
Report Version: 18
Command: Illustrator
Path: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Version: 18.1.0 (18.1.0)
Parent: launchd [156]
PID: 169
Event: hang
Duration: 1.42s (process was unresponsive for 690 seconds before sampling)
Steps: 14 (100ms sampling interval)
Hardware model: MacBookPro10,1
Active cpus: 8
Fan speed: 4089 rpm
Free pages: 2925532 pages (+863)
Pageins: 0 pages
Pageouts: 0 pages
Swapins: 0 pages
Swapouts: 0 pages
Process: Adobe Illustrator [169]
Path: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Architecture: x86_64
Parent: launchd [156]
UID: 501
Task size: 80681 pages
CPU Time: 1.332s
Note: Unresponsive for 690 seconds before sampling
Thread 0x539 DispatchQueue 1 priority 46 cpu time 1.332s
14 ??? (Adobe Illustrator + 12148) [0x100002f74]
14 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3935440 (Adobe Illustrator) [0x100462480]
14 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3996739 (Adobe Illustrator) [0x1004713f3]
14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 325254 (Adobe Illustrator) [0x1005f78e6]
14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 326206 (Adobe Illustrator) [0x1005f7c9e]
14 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 4002902 (Adobe Illustrator) [0x100472c06]
14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1992816 (Adobe Illustrator) [0x10078ead0]
14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1997761 (Adobe Illustrator) [0x10078fe21]
14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 325254 (Adobe Illustrator) [0x1005f78e6]
14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 326206 (Adobe Illustrator) [0x1005f7c9e]
14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 2010886 (Adobe Illustrator) [0x100793166]
14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1198429 (Adobe Illustrator) [0x1006ccbbd]
14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 325254 (Adobe Illustrator) [0x1005f78e6]
14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 326206 (Adobe Illustrator) [0x1005f7c9e]
14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1245270 (Adobe Illustrator) [0x1006d82b6]
14 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3224350 (Adobe Illustrator) [0x1003b4ace]
14 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3227373 (Adobe Illustrator) [0x1003b569d]
14 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3207095 (Adobe Illustrator) [0x1003b0767]
5 std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 301631 (Adobe Illustrator) [0x100b0b90f]
2 _platform_strcmp + 43 (libsystem_platform.dylib) [0x7fff98111d2b]
2 <executing in user space>
1 _platform_strcmp + 23 (libsystem_platform.dylib) [0x7fff98111d17]
1 <executing in user space>
1 _platform_strcmp + 106 (libsystem_platform.dylib) [0x7fff98111d6a]
1 <executing in user space>
1 _platform_strcmp + 4 (libsystem_platform.dylib) [0x7fff98111d04]
1 <executing in user space>
3 std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 301618 (Adobe Illustrator) [0x100b0b902]
3 <executing in user space>
2 std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 301247 (Adobe Illustrator) [0x100b0b78f]
1 std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 322197 (Adobe Illustrator) [0x100b10965]
1 <executing in user space>
1 std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 322061 (Adobe Illustrator) [0x100b108dd]
1 <executing in user space>
1 _platform_memchr + 240 (libsystem_platform.dylib) [0x7fff98111d00]
1 <executing in user space>
1 std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 301651 (Adobe Illustrator) [0x100b0b923]
1 <executing in user space>
1 std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 301623 (Adobe Illustrator) [0x100b0b907]
1 <executing in user space>
1 std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 301648 (Adobe Illustrator) [0x100b0b920]
1 <executing in user space>
Thread 0xb55 DispatchQueue 2 priority 48
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x128d priority 62
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __NSThread__main__ + 1318 (Foundation) [0x7fff8c419dfb]
14 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348 (Foundation) [0x7fff8c419ff7]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x1293 priority 46
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __select + 10 (libsystem_kernel.dylib) [0x7fff8e5b19aa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Thread 0x12a4 priority 46
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 boost::(anonymous namespace)::thread_proxy(void*) + 136 (AdobeAGM) [0x102cebee3]
14 AGMWorkQueueTask::operator()() + 73 (AdobeAGM) [0x102cc5f4d]
14 AGMMessageQueueImpl::Pull() + 68 (AdobeAGM) [0x102cc4a56]
14 __psynch_cvwait + 10 (libsystem_kernel.dylib) [0x7fff8e5b1716]
*14 psynch_cvcontinue + 0 (pthread) [0xffffff7f80bde940]
Binary Images:
0x100000000 - 0x1015bdff7 com.adobe.illustrator 18.1.0 (18.1.0) <E06A6B1A-ACCB-3580-A30A-E99C9FDC2055> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x1028b9000 - 0x103079ff7 com.adobe.AGM AdobeAGM 4.30.41.1 (4.30.41.1) <9D07AF6E-D741-3CAF-94E1-C3CBAF6BC5B3> /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x7fff8c3b3000 - 0x7fff8c6b3ff7 com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff9810d000 - 0x7fff98113ff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
*0xffffff7f80bd9000 - 0xffffff7f80be0fff com.apple.kec.pthread 1.0 (1) <882075E6-12C4-3225-8750-928715183739> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: accountsd [207]
Path: /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
Architecture: x86_64
Parent: launchd [156]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 1950 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x5f7 DispatchQueue 1 priority 4
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 ??? (accountsd + 6850) [0x10fef4ac2]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x609 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Binary Images:
0x10fef3000 - 0x10fef4fff accountsd (336.9) <806AD9DD-23C7-3DB5-BE2F-C3E4D3E27EA9> /System/Library/Frameworks/Accounts.framework/Versions/A/Support/accountsd
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: Adobe CEF Helper [368]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Adobe CEF Helper.app/Contents/MacOS/Adobe CEF Helper
Architecture: i386
Parent: Creative Cloud [294]
Responsible: Creative Cloud [294]
UID: 501
Task size: 10987 pages
Importance: Donating
IO Policy: Standard
Process: Adobe CEF Helper [369]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Adobe CEF Helper.app/Contents/MacOS/Adobe CEF Helper
Architecture: i386
Parent: Creative Cloud [294]
Responsible: Creative Cloud [294]
UID: 501
Task size: 13987 pages
Importance: Donating
IO Policy: Standard
Process: Adobe Photoshop CC 2014 [170]
Path: /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
Architecture: x86_64
Parent: launchd [156]
UID: 501
Task size: 6 pages
Timers: Coalesced
Note: Suspended for 14 samples
Process: AdobeAcrobat [171]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Architecture: i386
Parent: launchd [156]
UID: 501
Task size: 14905 pages
Suppression: IO Throttling, Low CPU Priority, Timer Limits
IO Policy: Standard
Timers: Limited
Process: AdobeCrashDaemon [244]
Path: /Applications/Adobe Illustrator CC 2014/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemo n.app/Contents/MacOS/AdobeCrashDaemon
Architecture: x86_64
Parent: Adobe Illustrator [169]
Responsible: Adobe Illustrator [169]
UID: 501
Task size: 1254 pages
CPU Time: 0.002s
Process: AdobeIPCBroker [303]
Path: /Applications/Utilities/Adobe Application Manager/*/AdobeIPCBroker.app/Contents/MacOS/AdobeIPCBroker
Architecture: i386
Parent: launchd [1]
Responsible: Creative Cloud [294]
UID: 501
Task size: 1529 pages
Importance: Donating
IO Policy: Standard
Process: AirPlayUIAgent [252]
Path: /System/Library/CoreServices/AirPlayUIAgent.app/Contents/MacOS/AirPlayUIAgent
Architecture: x86_64
Parent: launchd [156]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 1949 pages
Importance: Adaptive, Donating
Thread 0x12fe DispatchQueue 1 priority 46
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 NSApplicationMain + 940 (AppKit) [0x7fff940e0783]
14 -[NSApplication run] + 553 (AppKit) [0x7fff940f599c]
14 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 (AppKit) [0x7fff9410189b]
14 _DPSNextEvent + 1434 (AppKit) [0x7fff9410224e]
14 _BlockUntilNextEventMatchingListInModeWithFilter + 65 (HIToolbox) [0x7fff98a8a5bc]
14 ReceiveNextEventCommon + 479 (HIToolbox) [0x7fff98a8a7b7]
14 RunCurrentEventLoopInMode + 226 (HIToolbox) [0x7fff98a8aa0d]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x1300 DispatchQueue 2 priority 48
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x1310 priority 46
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 _NSEventThread + 144 (AppKit) [0x7fff942a205e]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Binary Images:
0x10b9c8000 - 0x10b9cdff3 com.apple.AirPlayUIAgent 2.0 (200.34.4) <0E216F6D-BD52-38DA-BED6-DDF3BA3B34D2> /System/Library/CoreServices/AirPlayUIAgent.app/Contents/MacOS/AirPlayUIAgent
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff940de000 - 0x7fff94c54ff7 com.apple.AppKit 6.9 (1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x7fff98a5c000 - 0x7fff98d06ff5 com.apple.HIToolbox 2.1.1 <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: airportd [95]
Path: /usr/libexec/airportd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Sudden Term: Clean
Task size: 1304 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x319 DispatchQueue 1 priority 4
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 ??? (airportd + 85556) [0x105c27e34]
14 -[NSRunLoop(NSRunLoop) run] + 74 (Foundation) [0x7fff8c504b3a]
14 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253 (Foundation) [0x7fff8c41c16c]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x3d1 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 _dispatch_mgr_invoke + 177 (libdispatch.dylib) [0x7fff90aef3e3]
14 __select_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b19c2]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Thread 0x3e1 priority 4
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __select + 10 (libsystem_kernel.dylib) [0x7fff8e5b19aa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Binary Images:
0x105c13000 - 0x105c82ff7 airportd (940.60) <0329604B-D65F-3571-BBC5-7ABF6CC80101> /usr/libexec/airportd
0x7fff8c3b3000 - 0x7fff8c6b3ff7 com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: aosnotifyd [94]
Path: /usr/libexec/aosnotifyd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Sudden Term: Clean (allows idle exit)
Task size: 2401 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x318 DispatchQueue 1 priority 4
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 ??? (aosnotifyd + 61205) [0x10a42af15]
14 ??? (aosnotifyd + 173664) [0x10a446660]
14 -[NSRunLoop(NSRunLoop) run] + 74 (Foundation) [0x7fff8c504b3a]
14 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253 (Foundation) [0x7fff8c41c16c]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x386 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x47e priority 4
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __NSThread__main__ + 1318 (Foundation) [0x7fff8c419dfb]
14 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348 (Foundation) [0x7fff8c419ff7]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x12ee priority 4
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __select + 10 (libsystem_kernel.dylib) [0x7fff8e5b19aa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Binary Images:
0x10a41c000 - 0x10a47afff aosnotifyd (760.3) <57A7B425-2369-3F29-A0DE-13E0DA454F62> /usr/libexec/aosnotifyd
0x7fff8c3b3000 - 0x7fff8c6b3ff7 com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: appleeventsd [87]
Path: /System/Library/CoreServices/appleeventsd
Architecture: x86_64
Parent: launchd [1]
UID: 55
Task size: 879 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x3e4 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x3e5 DispatchQueue 7 priority 4
14 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff90af77c5]
14 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b1caa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Binary Images:
0x10a77e000 - 0x10a77effe appleeventsd (665.5) <5049C997-9744-35A2-960D-0C4732911528> /System/Library/CoreServices/appleeventsd
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: AppleIDAuthAgent [289]
Path: /System/Library/CoreServices/AppleIDAuthAgent
Architecture: x86_64
Parent: launchd [156]
UID: 501
Sudden Term: Clean (allows idle exit)
Task size: 518 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x1671 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x1672 DispatchQueue 7 priority 4
14 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff90af77c5]
14 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b1caa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Thread 0x1675 DispatchQueue 16 priority 4
14 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff90388fb9]
14 _pthread_wqthread + 314 (libsystem_pthread.dylib) [0x7fff90385ef8]
14 _dispatch_worker_thread2 + 40 (libdispatch.dylib) [0x7fff90af0177]
14 _dispatch_root_queue_drain + 75 (libdispatch.dylib) [0x7fff90aeef87]
14 _dispatch_queue_invoke + 110 (libdispatch.dylib) [0x7fff90af09c1]
14 _dispatch_queue_drain + 359 (libdispatch.dylib) [0x7fff90aef617]
14 _dispatch_source_invoke + 413 (libdispatch.dylib) [0x7fff90aef885]
14 _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff90aed28d]
14 _dispatch_after_timer_callback + 77 (libdispatch.dylib) [0x7fff90af5433]
14 _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff90aed28d]
14 _dispatch_call_block_and_release + 12 (libdispatch.dylib) [0x7fff90af01bb]
14 ___ZL30startScheduledAccountCheckTaskdd_block_invoke_2 + 480 (AppleIDAuthAgent) [0x10c183dd4]
14 semaphore_timedwait_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada6e]
*14 semaphore_wait_continue + 0 (mach_kernel) [0xffffff800023b570]
Binary Images:
0x10c181000 - 0x10c1b1fff AppleIDAuthAgent (600.4) <9549C391-F83B-3B63-8D2B-482E77EE24CE> /System/Library/CoreServices/AppleIDAuthAgent
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: AppleSpell [397]
Path: /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
Architecture: x86_64
Parent: launchd [156]
UID: 501
Sudden Term: Clean
Task size: 1173 pages
Importance: Donating
IO Policy: Standard
Timers: Coalesced
Thread 0x1d75 DispatchQueue 1 priority 31
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 ??? (AppleSpell + 4798) [0x1051ac2be]
14 -[NSSpellServer run] + 73 (Foundation) [0x7fff8c53621b]
14 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8f4c6811]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x1d7e DispatchQueue 2 priority 33
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Binary Images:
0x1051ab000 - 0x10526eff7 com.apple.AppleSpell 2.1 (232) <A0032D8D-8C88-3E70-960D-BE53DE83E0BC> /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
0x7fff8c3b3000 - 0x7fff8c6b3ff7 com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: apsd [93]
Path: /System/Library/PrivateFrameworks/ApplePushService.framework/apsd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Task size: 2336 pages
Importance: Adaptive, Donating
Timers: Coalesced
Thread 0x317 DispatchQueue 1 priority 31
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 ??? (apsd + 211338) [0x10993798a]
14 -[NSRunLoop(NSRunLoop) run] + 74 (Foundation) [0x7fff8c504b3a]
14 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253 (Foundation) [0x7fff8c41c16c]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x39b DispatchQueue 2 priority 33
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x43c priority 63
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __NSThread__main__ + 1318 (Foundation) [0x7fff8c419dfb]
14 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348 (Foundation) [0x7fff8c419ff7]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0xa7c priority 31
14 thread_start + 13 (libsystem_pthread.dylib) [0x7fff90388fc9]
14 _pthread_start + 137 (libsystem_pthread.dylib) [0x7fff9038472a]
14 _pthread_body + 138 (libsystem_pthread.dylib) [0x7fff90384899]
14 __select + 10 (libsystem_kernel.dylib) [0x7fff8e5b19aa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Binary Images:
0x109904000 - 0x109998fff apsd (206.2) <6F36B882-4D77-34A8-8BB4-1300962DE3F4> /System/Library/PrivateFrameworks/ApplePushService.framework/apsd
0x7fff8c3b3000 - 0x7fff8c6b3ff7 com.apple.Foundation 6.9 (1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: authd [34]
Path: /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/authd.xpc/Contents/M acOS/authd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Sudden Term: Dirty (allows idle exit)
Task size: 1804 pages
Importance: Adaptive, Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x1b1 DispatchQueue 7 priority 4
14 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff90af77c5]
14 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b1caa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Thread 0x1b2 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x1b3 DispatchQueue 6 priority 4
14 start_wqthread + 13 (libsystem_pthread.dylib) [0x7fff90388fb9]
14 _pthread_wqthread + 314 (libsystem_pthread.dylib) [0x7fff90385ef8]
14 _dispatch_worker_thread2 + 40 (libdispatch.dylib) [0x7fff90af0177]
14 _dispatch_root_queue_drain + 326 (libdispatch.dylib) [0x7fff90aef082]
14 _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff90aed28d]
14 _dispatch_call_block_and_release + 12 (libdispatch.dylib) [0x7fff90af01bb]
14 ??? (authd + 73564) [0x1019e6f5c]
14 au_sdev_read_aia + 570 (libbsm.0.dylib) [0x7fff90341ac5]
14 fgetc + 44 (libsystem_c.dylib) [0x7fff9548f68e]
14 __srget + 14 (libsystem_c.dylib) [0x7fff95495ff5]
14 __srefill1 + 24 (libsystem_c.dylib) [0x7fff95495edb]
14 __read_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b18ea]
*14 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f4176]
*14 unix_syscall64 + 499 (mach_kernel) [0xffffff8000640c63]
*14 read_nocancel + 127 (mach_kernel) [0xffffff80005f20ff]
*14 ??? (mach_kernel + 4137710) [0xffffff80005f22ee]
*14 ??? (mach_kernel + 2047477) [0xffffff80003f3df5]
*14 VNOP_READ + 225 (mach_kernel) [0xffffff80003fe241]
*14 spec_read + 253 (mach_kernel) [0xffffff800040d60d]
*14 ??? (mach_kernel + 3847193) [0xffffff80005ab419]
*14 msleep + 114 (mach_kernel) [0xffffff80005e4072]
*14 ??? (mach_kernel + 4079173) [0xffffff80005e3e45]
*14 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d18e]
*14 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d5c]
*14 ??? (mach_kernel + 223579) [0xffffff800023695b]
*14 machine_switch_context + 354 (mach_kernel) [0xffffff80002d8452]
Binary Images:
0x1019d5000 - 0x1019ecff3 com.apple.authd 1.0 (55471.14.18) <B30B0EB7-7B73-3C76-ACB7-C686E527450D> /System/Library/Frameworks/Security.framework/Versions/A/XPCServices/authd.xpc/Contents/M acOS/authd
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff90333000 - 0x7fff90343fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff90383000 - 0x7fff9038aff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff95453000 - 0x7fff954dcff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: autofsd [92]
Path: /usr/libexec/autofsd
Architecture: x86_64
Parent: launchd [1]
UID: 0
Sudden Term: Clean
Task size: 519 pages
Importance: Donating
IO Policy: Standard
Timers: Coalesced
Thread 0x356 DispatchQueue 2 priority 33
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Thread 0x43b DispatchQueue 7 priority 31
14 _dispatch_sig_thread + 45 (libdispatch.dylib) [0x7fff90af77c5]
14 __sigsuspend_nocancel + 10 (libsystem_kernel.dylib) [0x7fff8e5b1caa]
*14 ??? (mach_kernel + 4080224) [0xffffff80005e4260]
Binary Images:
0x10a88d000 - 0x10a88efff autofsd (234) <6536BE49-F3B9-3603-B2C5-1EB34103CF10> /usr/libexec/autofsd
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: backupd-helper [90]
Path: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd-helper
Architecture: x86_64
Parent: launchd [1]
UID: 0
Sudden Term: Clean (allows idle exit)
Task size: 620 pages
Importance: Background Priority
IO Policy: Utility
Timers: Coalesced
Thread 0x314 DispatchQueue 1 priority 4
14 start + 1 (libdyld.dylib) [0x7fff965bb5fd]
14 ??? (backupd-helper + 13556) [0x10d9304f4]
14 CFRunLoopRun + 97 (CoreFoundation) [0x7fff8f4c6811]
14 CFRunLoopRunSpecific + 309 (CoreFoundation) [0x7fff8f410e75]
14 __CFRunLoopRun + 1161 (CoreFoundation) [0x7fff8f411539]
14 __CFRunLoopServiceMachPort + 181 (CoreFoundation) [0x7fff8f411f15]
14 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff8e5ada1a]
*14 ipc_mqueue_receive_continue + 0 (mach_kernel) [0xffffff80002167d0]
Thread 0x364 DispatchQueue 2 priority 4
14 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x7fff90aef136]
14 kevent64 + 10 (libsystem_kernel.dylib) [0x7fff8e5b2662]
*14 ??? (mach_kernel + 3960080) [0xffffff80005c6d10]
Binary Images:
0x10d92d000 - 0x10d93fff3 backupd-helper (185) <FFB954F2-4D5B-320C-981D-33CA3E197A64> /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd-helper
0x7fff8e59c000 - 0x7fff8e5b8ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff8f3a1000 - 0x7fff8f586fff com.apple.CoreFoundation 6.9 (855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90aec000 - 0x7fff90b06fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff965b8000 - 0x7fff965bbff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a823a mach_kernel (2422.115.4) <9477416E-7BCA-3679-AF97-E1EAAD3DD5A0> /mach_kernel
Process: CalendarAgent [200]
Path: /System/Library/PrivateFraDZ-Design,
Have you tried to restart the Creative Cloud application by quitting and relaunching it, and have you updated to the latest version?
You could try to reinstall using the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
I cannot open pdf files that are maps correctly . Some of the data layers are missing. I get a warning message that there is an error in the document and I should contact the originator. I have both Adobe Acrobat and the free version of Reader but neither will open them. When I forward them to other clients, they cannot open them either but can open them from the original sender.
Open Tools/Options/Advanced/general/Config. editor, copy mail.server.default.fetch_by_chunks into the search box, double-click the preference to make its value false, OK, restart TB, and see if you still have problems with pdf attachments.
For messages that have already been received in IMAP accounts, you can force a re-download by selecting the Message Source (Ctrl-U), then try to open the attachment. -
Hello,
I searched this site and google for this error terminology and come up dry. I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC. In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
Any ideas?
Thanks,
JesseI don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up. -
cannot open PDF files in safari. It tells me first character is invalid - I have deleted plug-ins and reinstalled the program.
HI..
If you are using Adobe Reader ...
Try uninstalling the current copy of Adobe Reader first.
Best to use a utility to do this to make sure all the associated files are removed as well > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
Then reinstall > http://get.adobe.com/reader/
Quit then relaunch Safari to test. -
Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working
Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working. A problem has caused the program to stop working
Which Operating system you are using?
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)] and then try to open the file. -
GIMP won't open PDF files anymore
I just reinstalled my system and noticed that GIMP won't open PDF files anymore. I remember being able to use GIMP to open PDFs and save them as high resolution images.... Am I missing something?
Make sure you have poppler-glib installed.
If you have imagemagick installed you might also want to try "convert my.pdf my.jpg". It will be done before gimp opens. -
After activating "Click-to-play" plug-ins, I cannot open pdf files.
In the latest release of Firefox, information about how to prevent plug-ins from loading automatically was in the release notes. I activated this in about:config. (Click-to-play).
After that, I cannot open pdf files! When I click on a link all I get is an empty window. Reloading page don't help.
What I can do, is to click on the button next to the awesome bar and set that plug-ins will always load automatically for this page. Then the pdf file loads.
Another work around is to copy the link and paste it in IE.
Is this a bug with "click-to-play"?Thanks cor-el. I have read the various bug reports and it is indeed the same. Has been known for a while...
Anyway, I find no mention of the work-around: "Click on the button next to the awesome bar and set that plug-ins will always load automatically for this page."
I don't know if there is a place to give that feedback. -
I have an iMac and cannot open PDF files in Firefox now. How do I fix this please?
I have an iMac and cannot open PDF files while working in my university site in Firefox now. How do I fix this please?
I have a similar problem - not mac related and sometimes I find if I download the pdf file I can open it then.
-
I cannot open pdf files that are emailed to me. Can anyone help?
I cannot open pdf files that are emailed to me. Can anyone help? I have adobe reader XI.
What operating system? Email client? What exactly means "cannot"?
-
I cannot open PDFs on my Mac but can open the same files on my PC. When I create a PDF from the computer and when I send it to our office printer as a scan-PDF, I cannot open either. Have downloaded Adobe Acrobat, etc., and still waiting for a response from them. Does anyone have any suggestions?
Don't use Acrobat, use Preview. Preview is already pre-installed on your computer. If you cannot locate it, type Command-Shift (opens Spotlight) and type in Preview and hit return.
-
Cannot open pdf files with Firefox's built-in pdf viewer
This just started (I think) with Firefox 37.01. This is on Win7-X64. I cannot open pdf files with the Firefox built-in pdf viewer. If I click on the file or try to open it from within Firefox, it brings up a "opening filename.pdf" message. If I select the "Open with" radio button as 'Firefox (default),' it just keeps looping on this process; it never opens. In Tools => Options => Applications, Portable Document Format (PDF) is indicated as 'Preview in Firefox.' I've never had any other PDF viewer installed on this computer. I've tried disabling all plug-ins and extensions, but it still doesn't work. I searched for solutions but haven't found any for this specific issue.
Thanks for the help.Hello,
Have you tried, to start Firefox in safemode you can do so by following these steps
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
'''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
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