Cannot print with HP 1022 anymore: fatal::internal error -170

Hiho,
I've a HP 1022 laser printer. After one of the last reboots I'm not able to use it anymore. The printjobs get stopped every time I start them. Removing print jobs and adding new didn't help. Reinstalling the printer driver from HP didn't help. Resetting the printsystem didn't help. As a hint - I had to reboot several times until OSX was able to add the printer again (Bonjour via Airport Express or localy connected via USB).
For debuging I added "debug2" to my cupsd.conf Loglevel settings. It seems that the internal error -170 is the point for breakage. Here's a small log extract:
d [25/Feb/2006:12:34:49 +0100] FindBest: best = "/"
d [25/Feb/2006:12:34:49 +0100] IsAuthorized: auth = 0, satisfy=0...
d [25/Feb/2006:12:34:49 +0100] POST /
d [25/Feb/2006:12:34:49 +0100] CONTENT_TYPE = application/ipp
d [25/Feb/2006:12:34:49 +0100] ReadClient() 15 con->data_encoding = length, con->data_remaining = 197, con->file = -1
d [25/Feb/2006:12:34:49 +0100] ProcessIPPRequest(0x181f000[15]): operation_id = 000b
d [25/Feb/2006:12:34:49 +0100] ProcessIPPRequest: URI="ipp://localhost/printers/HPLaserJet1022"
d [25/Feb/2006:12:34:49 +0100] getprinterattrs(0x181f000[15], ipp://localhost/
printers/
HPLaserJet1022)
d [25/Feb/2006:12:34:49 +0100] addprinter_statereasons(0x181f000[15], 0x181a600[HPLaserJet1022])
d [25/Feb/2006:12:34:49 +0100] addqueued_jobcount(0x181f000[15], 0x181a600
[HPLaserJet1022])
d [25/Feb/2006:12:34:49 +0100] copy_attrs(0x31b920, 0x30ef50, 0x31b750, 0)
d [25/Feb/2006:12:34:49 +0100] copy_attrs(0x31b920, 0x306970, 0x31b750, 0)
D [25/Feb/2006:12:34:49 +0100] ProcessIPPRequest: 15 status_code=1
d [25/Feb/2006:12:34:49 +0100] ProcessIPPRequest: Adding fd 15 to OutputSet...
D [25/Feb/2006:12:34:49 +0100] [Job 1] RemoteIOClient - handling reply:
[req:kRIOReply.kRIODeviceClose, id:30, len:0, err:0, dev:0x808adf50]
D [25/Feb/2006:12:34:49 +0100] [Job 1] RemoteIOClient::handle_reply - found request, clearing event and signaling client...
D [25/Feb/2006:12:34:49 +0100] [Job 1] RemoteIOClient::handle_reply - waiting for client to complete event handling
D [25/Feb/2006:12:34:49 +0100] [Job 1] fatal::internal error -170
d [25/Feb/2006:12:34:49 +0100] WriteClient: Removing fd 15 from OutputSet...
E [25/Feb/2006:12:34:49 +0100] PID 313 stopped with status 86!
D [25/Feb/2006:12:34:49 +0100] UpdateJob: job 1, file 0 is complete.
d [25/Feb/2006:12:34:49 +0100] UpdateJob: Removing fd 18 from InputSet...
D [25/Feb/2006:12:34:49 +0100] StopJob: id = 1, force = 0
I [25/Feb/2006:12:34:49 +0100] Saving printers.conf...
All GUI applications that start to print something hang after that with the coloured rotating disc mouse pointer. They have to be killed in order to continue.
Any ideas about this? I don't know how to continue with debugging - and I definitively don't want to reinstall the complete machine just to get my printer working with OSX again. BTW - the printer is not defect, it prints well using my linux box.
Help would be greatly appreciated...
Cheers
PowerBook 12"   Mac OS X (10.4.5)   HP 1022

I'm sorry that I can't help you with your problem--but I think you can probably help ME!
(I tried to email you privately but your email is not shown).
I'm also having a printing problem and have looked at my log in /var/log/cups/error_log. There it shows the error and a "hint" to "Try setting the LogLevel to "debug" to find out more."
I read from your message that you have done this, so I would like to know how to add "debug2" to my cupsd.conf Loglevel setting. A search on my computer for "cupsd.conf" returns nothing.
Thanks for any help you can give me and I hope you find the answer to your problem too!
Rob Aries
1.67Ghz PBG4 "HR"   Mac OS X (10.4.2)  

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    ### -dryrun -c -o.objs/CSeasonalComponent.o -m64 -g3 -fsimple=1 -O4 -xbuiltin=%all -xlibmil -xlibmopt -xarch=sse3 -xchip=nehalem -nofstore -xalias_level=compatible -features=extensions -errtags=yes +w -erroff=anonnotype,anonstruct,badargtype2w,hidef,notemsource,wbadasg -library=Crun -xcode=pic32 -mt=yes -I/usr/local/stdcxx/include -I/usr/include -I/usr/local/include -DSOLARIS -D_POSIX_PTHREAD_SEMANTICS -D_RWSTD_NO_STRING_MUTEX -D_RWSTD_MINIMUM_STRING_CAPACITY=22 -D_RWSTD_NO_LIST_NODE_BUFFER -DBOOST_MATH_NO_LONG_DOUBLE_MATH_FUNCTIONS -DEIGEN_MPL2_ONLY -DEIGEN_DONT_USE_RESTRICT_KEYWORD -DNDEBUG -I/export/home/dave/source/local/include -I/usr/local/include/boost-1_54 CSeasonalComponent.cc
    /opt/solarisstudio12.3/prod/bin/ccfe -xarch=amd64 -D__SunOS_5_10 -D__SUNPRO_CC=0x5120 -D__unix -D__SVR4 -D__sun -D__SunOS -D__x86_64 -D__x86_64__ -D__amd64 -D__amd64__ -D_LP64 -D__LP64__ -D__BUILTIN_VA_STRUCT -Dunix -Dsun -D_REENTRANT -D__SUN_PREFETCH -D__SUNPRO_CC_COMPAT=5 -I/usr/local/stdcxx/include -I/usr/include -I/usr/local/include -I/export/home/dave/source/local/include -I/usr/local/include/boost-1_54 -I-xbuiltin -I/opt/solarisstudio12.3/prod/include/CC -I/opt/solarisstudio12.3/prod/include/cc -DSOLARIS -D_POSIX_PTHREAD_SEMANTICS -D_RWSTD_NO_STRING_MUTEX -D_RWSTD_MINIMUM_STRING_CAPACITY=22 -D_RWSTD_NO_LIST_NODE_BUFFER -DBOOST_MATH_NO_LONG_DOUBLE_MATH_FUNCTIONS -DEIGEN_MPL2_ONLY -DEIGEN_DONT_USE_RESTRICT_KEYWORD -DNDEBUG -ptf /tmp/ccfe.04.%1.%2 -features=extensions -ptx /opt/solarisstudio12.3/prod/bin/CC -ptk "-dryrun -c -m64 -g3 -fsimple=1 -O4 -xbuiltin=%all -xlibmil -xlibmopt -xarch=sse3 -xchip=nehalem -nofstore -xalias_level=compatible -features=extensions -errtags=yes +w -erroff=anonnotype,anonstruct,badargtype2w,hidef,notemsource,wbadasg -library=Crun -library=no%Cstd -xcode=pic32 -mt=yes -I/usr/local/stdcxx/include -I/usr/include -I/usr/local/include -DSOLARIS -D_POSIX_PTHREAD_SEMANTICS -D_RWSTD_NO_STRING_MUTEX -D_RWSTD_MINIMUM_STRING_CAPACITY='22' -D_RWSTD_NO_LIST_NODE_BUFFER -DBOOST_MATH_NO_LONG_DOUBLE_MATH_FUNCTIONS -DEIGEN_MPL2_ONLY -DEIGEN_DONT_USE_RESTRICT_KEYWORD -DNDEBUG -I/export/home/dave/source/local/include -I/usr/local/include/boost-1_54 " -compat=5 -g -xdebuginfo=macro -xdbggen=no%stabs+dwarf2+usedonly -xF=%none -xbuiltin=%all -pic -xldscope=global -xivdep=loop -xalias_level=layout -xdepend -O4 -errtags -erroff=anonnotype,anonstruct,badargtype2w,hidef,notemsource,wbadasg +w CSeasonalComponent.cc -ptb .objs/CSeasonalComponent.o -o /tmp/ccfe.01.ir -s /tmp/ccfe.02.sd 2> /tmp/ccfe.03.err
    /opt/solarisstudio12.3/prod/bin/iropt -Qy -O4 -xarch=sse3 -m64 -xchip=nehalem -xcache=generic -fsimple=1 -g -depend -mt -k -xalias_level=layout -xbuiltin=%all -xlibmopt -xprefetch=auto,explicit -xprefetch_level=1 -xprefetch_auto_type=no%indirect_array_access -xvector=no%lib,simd -F -o /tmp/iropt.05.ir -is /tmp/ccfe.02.sd /tmp/ccfe.01.ir 2> /tmp/iropt.06.err
    rm /tmp/ccfe.01.ir
    /opt/solarisstudio12.3/prod/bin/c++filt -filt=no%stdlib < /tmp/iropt.06.err >> /tmp/ccfe.03.err
    rm /tmp/iropt.06.err
    /opt/solarisstudio12.3/prod/bin/stdlibfilt -stderr < /tmp/ccfe.03.err
    rm /tmp/ccfe.03.err
    /opt/solarisstudio12.3/prod/bin/ir2hf -Qy -g -O4 -xbuiltin=%all -m64 /tmp/iropt.05.ir /tmp/ccfe.02.sd /tmp/ir2hf.07.hf
    rm /tmp/ccfe.02.sd
    rm /tmp/iropt.05.ir
    /opt/solarisstudio12.3/prod/bin/ube -Qy -verbose -iropt -O4 -comdat -m64 -xarch=sse3 -xchip=nehalem -xcache=generic -xannotate=yes -il /opt/solarisstudio12.3/prod/lib/amd64/libm.il -fsimple=1 -ZW -g -xalias_level=layout -PIC -xbuiltin=%all -N -xprefetch=auto,explicit -xprefetch_level=1 -xthreadvar=dynamic -mt -fbe /opt/solarisstudio12.3/prod/bin/fbe -ipo .objs/CSeasonalComponent.o -dbgfile /tmp/ube.09.dbg -S /tmp/ube.08.s /tmp/ir2hf.07.hf
    rm /tmp/ir2hf.07.hf
    /opt/solarisstudio12.3/prod/bin/fbe -Qy -xarch=amd64 -xchip=nehalem -warn=%none -o .objs/CSeasonalComponent.o /tmp/ube.08.s -dbgfile /tmp/ube.09.dbg
    rm /tmp/ube.08.s
    rm /tmp/ube.09.dbg
    Running the CC command with the -keeptmp option added leaves these files in /tmp:
    -rw-rw-r--   1 dave     dev            0 Dec 11 16:20 /tmp/ccfe.1386778859.8273.03.err
    -rw-rw-r--   1 dave     dev      45679331 Dec 11 16:21 /tmp/ccfe.1386778859.8273.01.ir
    -rw-rw-r--   1 dave     dev            0 Dec 11 16:21 /tmp/iropt.1386778859.8273.06.err
    -rw-rw-r--   1 dave     dev       393220 Dec 11 16:21 /tmp/ccfe.1386778859.8273.02.sd
    -rw-rw-r--   1 dave     dev      47820727 Dec 11 16:21 /tmp/iropt.1386778859.8273.05.ir
    -rw-rw-r--   1 dave     dev      60490992 Dec 11 16:21 /tmp/ir2hf.1386778859.8273.07.hf
    -rw-rw-r--   1 dave     dev      22377791 Dec 11 16:21 /tmp/ube.1386778859.8273.09.dbg
    -rw-rw-r--   1 dave     dev      8915850 Dec 11 16:21 /tmp/ube.1386778859.8273.08.s
    Finally, creating an fbe command similar to the one from the dry run output using the last two files in /tmp with the -V option added as follows:
    /opt/solarisstudio12.3/prod/bin/fbe -V -Qy -xarch=amd64 -xchip=nehalem -warn=%none -o .objs/CSeasonalComponent.o /tmp/ube.1386778859.8273.08.s -dbgfile /tmp/ube.1386778859.8273.09.dbg
    results in this:
    as: Sun Compiler Common 12.3 SunOS_i386 2011/11/16
    demangle fatal internal error: information lost in character quoting
    I would be happy to provide the /tmp/ube.1386778859.8273.08.s and /tmp/ube.1386778859.8273.09.dbg files to assist with reproduction of this problem if anyone is interested.

    The problem with creating a simple test case that doesn't rely on Boost or Eigen is that the error message is so vague that there's no hint about where to start.  The pre-processed source of the file that causes the problem is 4.7MB so trying to chop that down without any clue as to what's relevant is going to be very hard.
    You could do everyone a favour if future internal error messages contained at least some information about what caused the problem.  I know they're not supposed to happen at all, but clearly they occasionally do.  For example, instead of:
    demangle fatal internal error: information lost in character quoting
    something like:
    demangle fatal internal error: information lost in character quoting: corrupt symbol is __1cFEigenPPlainObjectBase4n0AGMatrix4CdIBiBiAIBiB___KresizeLike4n0AOGeneralProduct4n0AFBlock4Ckn0AGMatrix4CdIBIB_"""_oops
    Then that would give somebody trying to report the problem or change their code to avoid it a starting point for where to look.
    Anyway, I've worked around the problem by changing -g3 in the CXXFLAGS in the Makefile to `test $< = CSeasonalComponent.cc || echo -g3` which avoids the error.  And hopefully like you say it's a known problem that's already fixed in the next version of Solaris Studio.

  • Fatal Internal Error : "OMUDClassMgr.cpp". Line 1128

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