Cannot save the configuration after zone changing.

Question

The customer is trying to save the configuration after a Zone changing. The error message is the following:
# copy running-config startup-config
2008 Oct 10 13:22:45 SW1SU %ZONE-2-ZS_INIT_FAILED: Failed to save persistent configuration
2008 Oct 10 13:22:45 SW1SU %ZONE-2-ZS_INIT_FAILED: pss_create failure, code = 0x8048001e, URL = sync:/mnt/pss/zone_zs_active_zset_cfg
2008 Oct 10 13:22:45 SW1SU %SYSMGR-2-CFGWRITE_ABORTED: Configuration copy aborted.
Configuration update aborted: request was abort
or
#copy running-config startup-config
2008 Oct 10 13:22:45 SW1SU %ZONE-2-ZS_INIT_FAILED: Failed to save persistent configuration
2008 Oct 10 13:22:45 SW1SU %ZONE-2-ZS_INIT_FAILED: pss_create failure, code = 0x8048001e, URL = sync:/mnt/pss/zone_zs_active_zset_cfg
Does someone has any idea how to solve this problem?

Answer 1

The root cause is the compact flash card. There was a software fix attempted in 3.0.2 but is not 100%. If the problem shows up again, the reload will clear it, but the ultimate fix is to replace the compact flash card with a new one. In some instances, based on your service provider, this may be a complete chassis replacement. This requires license re-homing as licenses are tied to the chassis serial number. I believe it has to do with the number of writes to the CF card. At some point, the card goes into a read only state and reload is the only option to clear it.