Cannot save using SpeedGrade CC

I get a spinning ball crash every time I try to save an untitled new project using SpeedGradeCC. Can anyone help?
MacOSX 10.7.5
2 x 3 GHz Quad-Core Intel Xeon
Thanks!

Are Mac OS crashlogs available ? If so, can you please PM it ?
Thanks.
Dennis

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Cannot save using Photoshop

I am running 10.3.9 as well as 9.2.2 with Photoshop as a classic app. When trying to save using Photoshop I get the error "Cannot save due to a disk error". Removing Photoshop then re-installing it seems to work for a while but then it starts to happen again. Does anyone know why this is happeing and how to fix it. Thanks for the help!
Imac G3 Mac OS X (10.3.9)

Hi Again! The only other thing I can think of is either the disk has a problem and hence a write error or the permissions are messed up and it doesn't have the correct permission to write the file. Tom

Using Adobe Photoshop CS2 version 9 and have updated it, but when stacking photos, it comes up with PSD, whereas I want Jpeg, and I change the format to Jpeg and the box then comes up with cannot save as there is a program error. Be very grateful for help

Using Adobe Photoshop CS2 version 9 and have updated it, but when stacking photos, it comes up with PSD, whereas I want Jpeg, and I change the format to Jpeg and the box then comes up with cannot save as there is a program error. Be very grateful for help with this, please.

jpg does not support Layers.
Just to make sure, what exactly do you mean by "stacking photos" and what do you want to achieve thereby?

Cancel cannot save to the file because it is in use

Hi guys,
From a couple of days ago i cannot export ANY pdf file in InDesign withouth the "cannot save to the file because it is in use by one or more background tasks". It seems there is a "temporary files" are saving. So the trick is to delete the file from the Finder and save the PDF again. It is annoying that i cannot replace the pdf directly with the same name.
Can i override this situation?
Any help or ideas?
Thanks

Thanks for the fast reply
Actually i learn before from a forum that could be an issue so i take care so the file is not marked. Nevertheless it keeps telling me the file is in use. What could it be?
Cheers

Clients using Word cannot save docs to their network home folders

Hi, We're experiencing an odd behavior that I think began when we upgraded from Tiger to Leopard server. When a document is opened or started, users go to save and get a message like:"You cannot save this because it is already open somewhere else". Changing the name sometimes helps, but after changing the name five or eight times it becomes hard to tell which is most recent, and this shouldn't be happening.
We upgraded the server and all clients to 10.5.7, and Word 2008 to 12.1.7, but the behavior persists. When it began, the server was on 10.5.6 and the clients were 10.4.11, mostly using Word 2004.
Apparently folks are aware of this and are working on it, but I have not seen any solutions.
Can anyone shed light here?
Many thanks, ...Tom

Also know that this problem with MS Office apps has been seen as far back as with 10.3 Server.
Similarly to Adobe apps, they don't actually (not officially) support saving directly to a network volume.
There has been much finger-pointing between these 3rd-parties towards Apple, none of which helps to resolve matters.
However, as far as Office apps go, look at the top-level of your sharepoint housing user homes, for
an item named:
.Temporary Items
(note the dot)
and if it's not there, create it, via the Terminal:
cd /path/toyourdrive/NetworkHomeSharepoint
mkdir .Temporary Items
sudo chmod 777 .Temporary Items
*Please note that* having a globally-modifiable item (world-writable) is less than ideal in the grand scheme of things,
but should provide a workaround.

Cannot save as PDF - "Could not save a copy as (filename) because the file is already in use..."

I have a number of PSD files I've created and I'm trying to save them as PDFs.
I can Save for Web and Devices, I can save as a .gif, .eps., and every other format I've tested, but I cannot save as a PDF. I get the error:
"Could not save a copy as (filename) because the file is already in use or was left open by another application."
I'm running Adobe Master Collection CS5 with Photoshop CS 5.5 (12.0.4 x64) on a Windows 7 64-bit machine.
I have a 928 GB HD with 697 GB free.
I have rebooted and tried saving the files immediately after I reboot. I have killed my virus scanner. I have killed a number of other possible culprits including Acrotray.exe and CS5ServiceManager.ext
I have run Process Explorer as recommended by Microsoft and found no applications using the file. I've also tried saving the file to my external hard drive and/or renaming the file with only rare luck.
Nothing seems to fix it.
The boards seem to suggest Adobe isn't taking responsibility for this and pointing it back to the OS or other software. I'm willing to believe them if someone can show me how/where to kill whatever process it is - but at this point, all my indicators point back to Photoshop.

Here is a clip from a past post where user could not drag and drop files to hard drive.
To my great relief I have now sorted this issue and offer the following as the Correct Answer. My sincere and grateful thanks go to Curt and Yammer, above, who have helped me so much in sorting this Windows 7 issue which is clearly very relevant to Bridge users also. Any slowness to grasp what they have been saying is down to me!
The key to solving this issue lies is understanding that in terms of Windows 7 Security, every internal or external hard drive, plus folders, sub-folders and files thereon has an OWNER. Also each OWNER has a certain level of PERMISSION to do things such as moving files to a different folder, deleting or re-naming them etc. If you try to do things that you don't currently have Permission to do, that is when you get an ‘Access Denied’ error message. Also your system has an Admistrator or Administrators and at the outset you need to ensure through the Control Panel that you are listed as one of them. .
If, like me, you didn't realise these things, (and why would you if Microsoft or your computer or hard drive suppliers couldn't be bothered to really make sure you knew about them), then trying to fathom the ‘Access Denied’ problem becomes a stressful and frustrating nightmare as I can testify having spent a week at it!
The steps that I took to resolve the issue and which I believe now constitute the 'Correct Answer' are as follows:
First make sure that you have Administrator rights on your system via the Control Panel
Next ‘right click’ on the Drive whose files you want to gain full access to, for example the drive that your pictures are stored on, and click on 'Properties'.
Under the Security tab you will see a list of Groups and Users on this drive and the Permissions that they have to do things.
Before doing anything to edit these Permissions, first click on the Advanced button. This opens another window with a tab showing the Owner of this drive.
Click on the Owner tab and if you are not already listed as the owner, make yourself the owner by selecting your name from the list. I believe it should appear there if you are an admistrator or user. (In my case at this stage the owner was initially shown as an obscure string of numbers and letters which I believe identified the drive when it was connected to the lap top I was using before I upgraded my machine)
Now be sure to check the box that says "Replace Owner on Subcontainers and Objects" and the click Apply. On completion of this step, the drive in question and all the folders, subfolders and files thereon should now be 'owned' by you. You could check this out by right clicking on a particular folder then clicking Properties > Security > Advanced > Owner. Your name should appear. So far so simples!
Now go back to the Security Tab for your drive (Step 2 / 3 above) and look at the Permissions you currently have. Your aim now is to allow yourself 'Full Control.' If you don’t currently have this level of permission click Edit, select your name on the list, check ‘Full Control’ and 'Apply' the change.
I think I'm right in saying that at this point whilst still working in the Drive directory you are now given the option of ticking boxes which allow you to, in effect, cascade the permission you have just granted yourself to all the files and folders on that drive. Tick the box to allow this and Windows should then take care of the rest.If I'm not quite correct here then in my particular case, for example, all my images were stored on my external drive. The top level, or 'parent' folder in which all my pictures could be found was the 'My Pictures' folder and I had created a number of folders and subfolders ('child ' folders) within that folder. The permissions I gave to the Parent folder – My Pictures – were cascaded down through the Child folders.
On completion of the above step I tested the result in Windows Explorer by dragging a few files back and forth between folders and it now worked perfectly - I was now able to move / delete / rename etc all files without now getting the dreaded access denied message. What a sense of relief! This meant that I could now open Bridge normally rather than having to right click it and 'Run As Admistrator' - albeit that is a very useful thing to do until you get the problem sorted as described.

My biggest 'pain' at the moment is that every time I go to change then save a Photoshop CS3 file it says 'cannot save as the file as it has been left open or is in use by another application'

My biggest 'pain' at the moment is that every time I go to change then save a Photoshop CS3 file it says 'cannot save as the file as it has been left open or is in use by another application'

Rule Number One - NEVER go directly uinto the iPhoto library - there are no user servicable parts in it and making any change no matter how small can corrupt your library and cause data or photo loss
Exactly how were you trying to save a copy of your iPhoto library?
Albumdata.xml does not contain your photos - and again NEVER make any changes to the content of the iPhoto library - no dragging - no changes - never go into the library
We need to know exactly what you did
And probalby the easiest solution is to load your backup from before you messed things up
For reference after you get things working
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
LN

I created a form using acrobat XI pro. SOME users of the form cannot save the form. what can i do from my side to 'correct' the issue?

i created a form using acrobat XI pro. SOME users of the form cannot save the form. what can i do from my side to 'correct' the issue?

Do you know what PDF viewer those users were using? Do you have any more details about what happens when they attempt to save?

Cannot save form although I've enabled the rights using Acro 8 Pro

I created a form in Acrobat 8 Pro (using the 30 day trial, trying to see if I can do it first as suggested I can before I buy). I prepared the form in the design mode, I enabled it with save (and other) capabilities for Reader (under the advanced menu), but when I test it by opening it in Reader 6.0 (latest version I have), I am not able to save it.
Do I need to have a later version of Reader? My customers likely won't.
In reader, I type into it and get the pop up telling me I cannot save anything typed into the form, etc. etc. I try to click the SUBMIT and PRINT buttons I enabled while in Acro 8 Pro, nothing works.
Have I missed a step ... or 5????
Would like this capability, cannot for the life of me figure out how to get it to work! I would buy the software if this was possible, and can make good use of the 500 and under document rule in the EULA.

I created the form using Live Cycle Designer b/c that was how Adobe prompted me to create INTERACTIVE forms that would be able to be assigned privilges. From your comments (Steve Foxall), it seems I do have the option but didn't take it. I will look into that also.
Aandi - I set up the submit and print through the Designer wizard-system and provided an email address (which works when I open the document using Acro 8 PROFESSIONAL, but not READER).
I have tested it in Reader 7 and 8, it works in both. But not 6, it seems. Same form, no changes. Hmmm.

Cannot save pdf files using Reader 9.1

I cannot save the pdf files from online journals as .pdf files using Reader 9.1 The only options it gives me are html or plain text. Previous versions of Reader saved the pdf files easily. Configuration issue?

What browser are you using? Are you positive that they are PDF files? If so, do you have a link we can look at?
Typicaly, if they really are PDF fies, that's the only option you get when you use fie>save as. If they're just web pages, you get the options that you mention.

Hi, I was working on a PDF writing comments using Adobe Reader on a Mac. I clicked save and got a 'cannot save' message. I then clicked save as instead, Reader froze and my PDF disappeared. The only version saved has only my first comment. Does Adobe

Hi, I was working on a PDF writing comments using Adobe Reader on a Mac. I clicked save and got a 'cannot save' message. I then clicked save as instead, Reader froze and my PDF disappeared. The only version saved has only my first comment. Does Adobe Reader save to temporary files that I can access in order to recover my work? Is there any other way to recover it? Thanks!

Hi @Pat Willener,
since I got the same problem as pdfprincess I hope you can help me. The 'Automatically save document changes to temporary file...' is enabled in my adobe reader.
A file I worked (commented) on a lot crashed. When I reopened the file, adobe reader didn't ask if I want to restore my changes in this file, as it is written on the help.adobe.com page. Is there any possibility to restore the changes manually from the temporary file?
Thanks in advance - it is really important for me to restore these changes!!

Hi I'm using the latest version of acrobat pro on a Mac i cannot save or print anything as a pdf from the internet i just get a black screen

Hi I'm using the latest version of acrobat pro on a Mac i cannot save or print anything as a pdf from the internet i just get a black screen, my previous version worked fine, any ideas please

You can read this article to see if it helps:
http://kb.mozillazine.org/Problems_printing_web_pages

I have paid for ipages 09 on 15/05 but never succed to enter the serial code. After 45 days, altough I was charged by 20 chf, I cannot completely use all ipages tools(impossible to save ). How can I get again the serial code I paid for?

i have paid for ipages 09 on 15/05 but never succed to enter the serial code. After 45 days, altough I was charged by 20 chf, I cannot completely use all ipages tools(impossible to save ). How can I get again the serial code I paid for?

Getting the request for a serial number means that at some time you had the iWork ’09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. The easiest way to fix the problem is to use Yvan Koenig's AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip. Download uninstall iWork '09.zip, decompress it, open it in AppleScript Editor and click the Run button.
Apple's support article on the subject says it's due to having a copy of the trial that is a higher version that the one you've purchased, but I'm not sure that is very common. This problem started with Snow Leopard & it seems to be some code in the iWork installers that doesn't do what it should.

When using Camera raw with PS12 after editing, I cannot save my file in JPEG, only DNG

When using Camera RAW after editing photo I can only save file as DNG, I want to save as JPEG. HOW??
THANKS LLOYD

BARBARA,Yes, you are so right, I was deceived by the eve button, Just tried it and it WORKS GREAT-Thanks for the help.
THANKS AGAIN AND HAVE A GOOD DAY Lloyd
From: Barbara B. <[email protected]>
To: Lloyd Bennett <[email protected]>
Sent: Tuesday, January 13, 2015 11:46 AM
Subject: When using Camera raw with PS12 after editing, I cannot save my file in JPEG, only DNG
When using Camera raw with PS12 after editing, I cannot save my file in JPEG, only DNG
created by Barbara B. in Photoshop Elements - View the full discussionYou are being deceived by the Save button, like most people. That button is not the Save As button, really, but a link to the DNG converter. To save your raw file in an image format, click the Open button instead and then save in the format of your choice in the editor. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7092207#7092207 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7092207#7092207 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

When using Adobe Export PDF - I cannot save a document after converting from PDF. Why not?

When using Adobe Export PDF - I cannot save a document after converting from PDF. Why not?

What happens when you click the Save/Download button after the file conversion is complete?

Cannot save using SpeedGrade CC

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