CANNOT SYNC BLACKBERRY BOLD TO BLACKBERRY Z 10

Have been using Blackberry Bold for many years and regulalry backing it up. Purchased Z10 and cannot back up my contacts. Blackberry Link does not recognise old phone. Please help.

Hi Mazahir,
Are you trying to do a regular backup or a device switch? This link should provide more information on the device switch process. http://ca.blackberry.com/support/transferring-to-bb10-device/personal.html
Do you still have the BlackBerry Desktop Software installed? If so, is it able to detect the connected BlackBerry smartphone? Do you have a recently taken backup file of the BlackBerry Bold smartphone?
Thanks,
-FS
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SYNC BLACKBERRY BOLD WITH BLACKBERRY Z10

Have been using Blackberry Bold 9700 for many years and regularly backing up on my lap top. Got Z10 and cannot sync contacts. Blackberry Link does not recognise Blackberyy Bold. Need help.

Did you do back up of your contacts on your previous device? if so you can follow these steps
1. Open BlackBerry Link and connect your old BlackBerry smartphone to the computer using the USB cable.
2. Click Transfer Device Data.
3. Wait while the data is copied from your BlackBerry smartphone.
4. Disconnect your old BlackBerry smartphone and connect your BlackBerry Z10 to the computer using the USB cable.
5. Click on the BlackBerry Z10.
6. Click Next.
7. Wait while the data is transferred to your BlackBerry Z10.
8. The data has been transferred to your BlackBerry Z10.
let me know if that helps.
Want to contract me? You can follow me on Twitter @RobGambino
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BlackBerry Bold on MacBook?

Hi, i am looking into purchasing a BlackBerry Bold. The problem is, I have a MacBook and from what I can see, no one can really sync them together.
Does the BlackBerry Bold not work like the iPhone? Can i just add my MobileMe account to my Bold and let the Bold receive all my contacts, calendars, and emails?
I would like to put my iTunes library on it too since the Bold is such a media-rich device. What's the best way to do that? PocketMac or MediaSync for Mac?
If everything (contacts, calendars, email) can be pushed to the phone through the MobileMe cloud, is there really any point in syncing? Won't it do all that wirelessly through the cloud? BlackBerry ==> Mac and Mac ==> BlackBerry?
Thanks in advance.

Check the below -
If you're a Mac® user, it's easy for you to take full advantage of a BlackBerry® smartphone1,2.
PocketMac® for BlackBerry lets you load new applications onto your
BlackBerry smartphone, as well as synchronize your email, contacts,
calendar, tasks and notes with popular Mac applications, including:
Mail.app Email
Entourage® Email, Contacts, Calendar, Tasks and Notes
Address Book Contacts
iCal® Calendar and Tasks
Now Contact®/Now Up-To-Date® Contacts, Calendars & Tasks
Meeting Maker Contacts, Calendar, and Tasks
Lotus Notes Contacts, Calendar, and Tasks
Safari Bookmarks (One-Way sync)
Step 1: Download PocketMac for BlackBerry
PocketMac for BlackBerry supports MacOS 10.4 or higher (including
Intel Duo Technology). It’s available to BlackBerry smartphone owners
as a free download. So you can stay on top of it all, wherever you go.
Download PocketMac for BlackBerry
Step 2: Download Updated Drivers for PocketMac
This is an update to the USB driver in PocketMac 4.1. It corrects
connectivity issues with BlackBerry smartphones, including the
BlackBerry Bold and BlackBerry Storm. It also corrects connectivity
issues for Apple MacBook computers released in October 2008, and Apple
PowerPC-based computers running MacOS 10.4. The driver update must be
installed only after PocketMac 4.1 is installed.
Download updated drivers for PocketMac for BlackBerry
ref: http://na.blackberry.com/eng/services/desktop/mac.jsp
tanzim
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Syncing Blackberry Bold with MacBook Pro (Running OS X Mavericks)

I recently purchased a Blackberry Bold 9900 and am attemting to sync my Calendar (iCal), Contacts, Notes and Reminders with the BB 9900.
I understand that if you are using more recently Mac OS, SyncServices is no longer active and we need to use Blackberry Link. But Blackberry Link only works for BB10 and higher.
I am using Bb Desktop Manager, however, when I go to the calendar, contacts, etc. tabs on the left, it tells me for calendar that no syncable calendar can be found and under contacts it tells me to enable SyncServices, but I cannot do that since I am using an updated OS X.
I am fine with plugging in my BB always to sync, but do not know how to remedy this issue. Thanks.

Also - I need to add that the printer is sitting about an inch away from the Mac.

Blackberry Desktop 6.1.0.35 cannot connect to Blackberry Bold

Blackberry Desktop version 6.1.0.35 (6/7/11 bundle 34) cannot connect to my Blackberry Bold 9650 (sw ver. 6.0 bundle 2333). The previous Blackberry Desktop version (some flavor of 6) was working just fine. When I tried clicking "installed applications", the Blackberry reacted as though it were being accessed by Desktop, but after a little while, the same message about not being able to connect reappeared. I've been through the checklist of things to check for troubleshooting, and nothing has worked, even after a reboot. FWIW, I'm running Windows XP.

Another Updated, I'm getting there,
Moving .rem files to the media folder using the desktop does not unencrypt them.
Mailing an encrypted pic to myself worked fine.
I changed my camera setting to save to the media card and now I can download the ones I just took with the desktop manager so we're now ok for any future pics.
So, is there a way to get the encrypted ones down to my laptop at this point or do I have to mail them all one a time?
Thanks
Gary

Using pocketmac to sync a replacement blackberry bold

I wondered if someone could help
Due to a fault I have had to replace my blackberry bold. My old blackberry was syncing happily with my mac using pocketmac. Now with my new blackberry I get nothing, the mac doesn't seem to recognize the new blackberry and sync new device is greyed out.
I have the most up to date version of pocket mac and I also downloaded and installed the lastest drivers to my mac. Anyone have any ideas what I am doing wrong
thanks

Make sure that your Device defaults on the BB both point to the same email address...
OPTIONS>ADVANCED OPTIONS>DEFAULT SERVICES
That may solve the problem since the DEVICE DEFAULT calendar doesn't sync to anything.

Mac Calendar, Notes, and Tasks not syncing with Blackberry Bold

I recently purchased a Macbook Pro with out of the box with OS X Mountain Lion Installed. Downloaded and installed the latest version of the Blackberry Desktop Software. Quickly realized that I am unable the sync the Mac Address Book with my BlackBerry Bold 9930 while the iCloud is enabled. Once disabled, the my Address Book syncs like it used to.
Calendars, however, are not syncing. I have tried several ways, including disableing the iCloud and creating New Calendars both "On My Mac" as well as "On iCloud" without success. The error is as follows:
"There are no writable calendars available for syncing on this computer."
I am confident that once the solution to the writable calendars is found it will automatically resolve the syncing of Tasks too. Please advise how I can solve this problem.
Secondly, I noticed that Mountain Lion comes equipped with an independent Notes App. Initially I thought this to be a really cool new feature of Mountain Lion when compared to my previous experiences with Snow Leopard. For simplicity, I initially deleted all my old notes from the BlackBerry and transfered the notes files which were backed up from my previous MacBook Pro to the BlackBerry. The tranfer occured without a hitch. A few days later, I realized that eventhough my notes were syncing without a hitch, my edits were not being saved. I.e. edits made on the Mac were not syncing forward to the BlackBerry and vice versa. So I lost some content. When trying to trouble shoot the problem I realized that the Desktop Software was programed to sync with "Apple Mail Notes" on the Mac, and not the Notes App. So bascially, the notes were syncing from the wrong source and everytime I synced them, the notes on the Blackberry were being replaced by the original notes that I had moved over from my Old Mac. How can I re-set/re-program the Desktop software to sync with the notes in the Notes app? Or, where can I access these "Apple Mail Notes" So that I can make edits and add/delete notes so that they sync accurately?
Help!
Thanks.
Mo

Doesn't look like there's a way to sync BlackBerry MemoPad memos with Apple Notes.
Apparently Apple's Notes app doesn't talk to Apple's Sync Services (older versions of Apple Mail do) - BlackBerry Desktop talks to the Apple apps using Sync Services. Sadly Notes still isn't playing nice, so BlackBerry can't sync notes.
p.s. Microsoft Outlook 2011 DOES talk to Sync Services, but it only syncs my memo headers, and no text. *curls into ball*

Cannot sync BlackBerry calander entries with Microsoft Outlook 2007

Hi,
I cannot sync the calander entries on my 8900 with MS Outlook 2007 but can sync my Outlook entries with my 8900's calander.
Im using Windows XP professional, BlackBerry desktop software 6 and my 8900 is running 5.0.0.681
Any ideas?
Thanks

any ideas?

BlackBerry cannot sync with iCal for Mac using Desktop Manager (2.0)

Hello,
I still using my blackberry Bold 9700 a long time and I am happy with this device. I no switched to a Mac and my problems started, Unfortunately I can't sync with the Desktop Manager (2.0) my calendar. It create a problem: Can't sync please try it again
I tried the proposed ideas (forget device..) but there was no solution.
In general I only like to "copy" the calendar datas from my BB to ical. (so one way), but also I can't find to select this choice, only two way or no sync.
Thanks for your support and ideas!
Noveski

Hello Brasil2010,
Welcome to the BlackBerry Support Community Forums.
To disable wireless synchronization on your BlackBerry smartphone please check out the article below.
Link: http://www.blackberry.com/btsc/KB04976
Thank you
-DrP
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Syncing Blackberry Bold contacts to Outlook contacts

When I sync the contacts from my Blackberry Bold 9780 to Outlook only several fields show up in Outlook: Full name, file as, and email. I want to sync the catagories, phone numbers, addresses, etc. Scotty

sfbdds
A couple of things to check into.
Open internet explorer, then click on tools at the top of itunes and choose Windows Update.
Run windows updates to install any updates for the computer.
Once a set of updates are installed, restart the computer and run updates again.
Keep running the windows updates until there are no more updates to install.
Once windows is updated, open Outlook, and click on help.
In the help menu, choose the updates option.
Run any Outlook updates that are available.
Hope this helps.

HELP...Syncing Blackberry Bold with Windows Vista

I have a new computer with Vista. I cannot sync my Windows Mail, calendar, notes, or tasks with my blackberry. Any help is appreciated.
Solved!
Go to Solution.

http://na.blackberry.com/eng/services/desktop/#tab_tab_sysreq
please read the section entitled "Organizer Support" :
IBM Lotus Notes 6, 6.5, 7, 8
Microsoft Outlook 2002, 2003, 2007
Microsoft Outlook Express 6, Microsoft Windows Contacts (Vista Address Book)
Novell® GroupWise® 6.5, 7.0
Yahoo!® PIM
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Syncing with Blackberry Bold!

I have been waiting for this software for months. I bought a Mac in July and checked specifically whether it would have desktop support for my lovely Bold. Everyone told me that RIM would release this in Sept. So I was happy. I have not been as productive as I wanted to be over that last few months without being able to sync all my contacts and calender appnts etc but hey I let that go.
MY ISSUE is - I cannot sync at all - I have downloaded the software and it just hangs, hangs hangs when I try and sync - I have spent all day trying to sort it out. I wonder if RIM will refund me my 1 day consulting rate?? I am fed up with just seeing a half blue line hanging.
ANyway please someone out there help me!!
W

Can you try syncing each section separately and see what happens?
It would help to know if it is hanging when syncing contacts, or calendars, or notes, or tasks, or music.
Try to have only one sync section enable at a time, and then syncing.

For 10 days now, I have not been able to sync the calendar between iMac and Blackberry Bold 9900. Events prior to 10 days get moved over to Bold but not new events.

iCal in MacBook Air was able to sync with bold 9900. However, in the last 10 days, no new events created in iCal is moving over to Bold 9900. Is there an issue with iCal

The seller has been nothing but helpful. They have contacted O2 relentlessly to try to fix this. I've paid through PayPal so money is safe anyway. Seller says O2 mistakenly thought my phone was stolen and barred it for some reason. I can't get any more information from O2 or the seller. I was scheduled to meet with someone on Friday but couldn't get any details from my phone because it is barred. This person doesn't answer calls from numbers they don't know because PPI claim cold calls are particularly problematic for them. Therefore the person was probably at the meeting place on Friday while I was AWOL. O2 has actively created problems in my life. I will definitely file a complaint. I hope I will be compenstated in some form for this complete dis-service I have received.

Blackberry Bold 9650

I just got a new Blackberry. All I can say is I hate it. It doesnt work. I have had to reboot twice already, once because there was no sound on rings from calls or the alarm. Then you can only have the default search engine Bing, which is the worst search engine ever. Then it has a choice of only 5 or 6 ring tones instead of maybe 20 or more on my Tour. Then the device can't seem to connect to blackberry apps site. it keeps givnig me an error message.

I could not agree more. I purchased a Blackberry Bold 9650 in April and it was a mistake that has turned into a complete disaster!
The browser works some of the time and i do not know if the cause the Verizon 3G network of the device, but i suspect it is the device. I pretty much given up on using this device to surf. Every page opens very small so each page requires manual "zooming" and some pages get stuck in zoom mode where I have to quit the browser and start over.
I am not sure about Bing, but Opera was recommended to me, but even using Blackberry apps or Verizon apps, I cannot download the Opera browser. I suspect that either Blackberry may have something to do with the inability to download a competing product.
BTW, do not use google sync with this device. When I do the phone created duplicate contacts and appointments where now I have over 30,000 contacts (I started with 1,100) and dozens of appointments are duplicated hundreds of times in my calendar.
The screen is small and the keyboard is difficult to use.
I have to re-power the device at least once per day or it will lock up and Verizon tech support instructed by to pull the battery at least once a week to prevent lock ups.
At least the email functions work and the device is an email workhorse.
Now, I am stuck with a lousy product for 22 more months and I am a small business with limited resources. The Verizon sales guy in Redmond, WA told me that I could by an Android phone or a new iphone for about $800 and try to dump the Blackberry on ebay.
Do not purchase a Blackberry Bold. There are better choices than the bad choice I made.

Problems with Media and my Blackberry Bold, is it time for me to give up on RIM this is really annoying

Hello RIM,
Over the past year since owning a Blackberry, I have had on-going issues with syncing my music between my (2) bolds, so I know this is not specific to the hardware, I have also managed 400 BB's on a BES before so I have a fair idea of how to do things and troubleshoot issues.
1. My music many times has sounded severely distorted through my car speakers, with lots of bad crackle that hurts my ears
2. Transferring media between my device and my computer is actually really annoying and now I can't even find my playlists on Windows 7
3. This should be seemless, it should not be buggy and I can't believe, having done so much support with your hardware and software that this continues to be a real problem for me
I have a playbook, 2 blackberry bolds (I had to buy another 1 because Mobilicity does AWS only and Bell was just plain mean to me so I gave up on them).
I am ready to go on ebay and get rid of this stuff because whilst I mostly use it as a phone (the reason I went with BB), it is important that I am able to do other things with it, without having to go through a dozen articles and issues just to get things to work, these should have been ironed out in the bug reporting process.
So I have reinstalled both Itunes and BB Desktop Manager, both manually and via repair and tried even recopying over my playlists, this doesn't work.
I can't believe the lousy support and buggy software, come on RIM, there is no excuses in this market, PICK UP YOUR GAME and update the BDS or I am done and so will the many other people who won't even take their time to write anything about it on here but vote with their wallet.

Well you know the playbook is actually pretty cool but didn't seem to be ready to go out on time and being a late entrant to the market I would have expected them to showcase the playbook better, especially like how Nintendo gets out there and gets everyone playing with it hands on, there are some things about the Playbook that actually make it unique but it has been poorly marketed.
Unfortunately getting BDS and everything to work properly should not be an issue, I have already spent thousands of dollars on hardware and my phone provider, what am I actually paying for here? So I will spell out some things that make the Blackberry Playbook special and what I would have been pushing had I been in charge of marketing. Firstly I would have had a few different campaigns going, one that targeted business corporate customers, regular business customers and the public that use them as their choice of smartphone and open to potentially buying one.
1. Flash works really great, come on blackberry, why couldn't you team up with Facebook on this one? Facebook looks better on a Playbook than any other tablet I have seen, in fact the web looks better in general.
2. Stereo speakers(dual), movies sound great, music sounds great and so do games, in this area, Playbook has the upper hand.
3. USB & HDMI out - Allows much easier portability of presentations and transferring of files and now I believe there is the Wifi Sync as well.
4. Blackberry Bridge - You know it's like RIM got backed into a corner on this one, but you know, I think this is the most secure way to operate a tablet, I love how when I turn off bluetooth on my bold, my personal and private information is removed and I can pass it to friends and family without my personal communications being looked into, with the other tablets, it's pretty hard to have different people on them, without probably creating different profiles, with the Playbook, you could share it between a team and it would seamlessly operate between them.
5. True Multitasking - You know, you can play music, whilst playing a game and you can switch between applications, this funtions pretty awesome. I put on some cool music and loaded up a game on the device and someone whom had an Apple device was sincerely impressed he could listen to music whilst reading or playing games etc. This could also enhance Business Presentations that require audio in the background whilst displaying and going through different information / files or charts.
6. QNX OS - I mean wow Blackberry, this Operating System is fantastic, I love it, this was an EXCELLENT choice and this I will give you 5 stars on, I can't wait to see what QNX can do on the Blackberry and I would not be surprised if the QNX OS became a major OS against the others, it definitely is polished and apps just install and are ready to go in no time.
RIM has been ahead of the game and because of it's great name with-in business circles they have almost sold themselves and whilst it's nice to see that RIM has sold over 250,000 units with-in the first week this could have been drastically improved by realizing when getting into a NEW market, they need to do the proper marketing and get the devices out there with subject matter experts to educate people whom are checking them out so they can share that information with their friends.
Google paid a very large price with their Nexus One because they where over-confident and thought they would sell based on their name alone, this could have been a learning curve RIM did not have to deal with. There are actually other nice things about the Playbook, the apps that are in their app store are pretty cool and when Android apps are available it will be cooler.
I like the size of the tablet I can comfortably reach accross the screen to hit all the keys on the digital keyboard making it any larger and I couldn't hold it in my hands with the same comfort; copping out to apple fan boys thinking they must have a 10.1" tablet is not necessary, this is the perfect size to sit in your hands, some people think they are small but if they actually watch a movie or play a game on it or look at websites by "Playing with it themselves" they will react differently and actually suggest if your going to do a 10.1" tablet, also keep the smaller sized one as well.
Suggestions :
- Working on building in more extensions for gaming such as Unity so that games like battlestar galactica online etc could be played online and directions could be replaced by using the gyroscope.
- Hire more people if you are having problems meeting deadlines, these companies, including Apple are taking risks to win the market, if your going to take a swing at your competitors, please make it a punch and not a jab, the biggest thing you still have on your side is the market you already had and the market share you have been losing and since we all upgrade our devices so often at this time, come out with something special and we will continue to support you. Okay now that I have that off my chest I feel better. DAMMIT !

CANNOT SYNC BLACKBERRY BOLD TO BLACKBERRY Z 10

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