Cannot update original iPad to iOS 5

I tried this over and over with no luck. It says iPad cannot be restored or the device isn't eligible for requested build. Any ideas

Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

Similar Messages

  • Cannot update my ipad to iOS 5 and I do not get an error message

    It just kepts trying to connect to the server, but it never does. I have backup the ipad several times without a problem. I DL the latest updates for itunes and my Mac, no problem, just the ipad updates will not work? Help!
    Thanks in advance!

    Welcome to Apple Support Communities.
    If you have no compelling reason for the update TODAY, wait a day or three and try again.
    In the announcement yesterday, Apple said there are over 300 million iOS devices (combined sales of iPhone, iPod Touch, and iPad since 2007) out there, and 62 million were sold in the last quarter.
    So many of those multiple millions of people worldwide have been notified within the last 24 hours that their iPhones, iPads, and iPod Touches have the iOS 5.1 update available.
    Even with the huge server farms Apple has installed, when millions of people try to download the same update at the same time, network congestion happens.
    If possible, download the iOS update to your Mac. Then you can install it on all your iDevices 'offline' at your convenience.

  • HT4623 I can't update my iPad to iOS 6 or 7.  why not?  n

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  • What happened is that my internet connection was not good so i downloaded .ipsw file from a torrent but now i cannot get it to update my ipad because ios 5.0.1 is out i tried copying files to ipad updates in the itunes folder but no help

    what happened is that my internet connection was not good so i downloaded .ipsw file from a torrent but now i cannot get it to update my ipad because ios 5.0.1 is out i tried copying files to ipad updates in the itunes folder but it still asked me to download a 700mb software update
    plz help

    If you downloaded the correct version for your iPad model (and the different models have different ipsw files), then you should be able to navigate to it in iTunes by pressing and holding the shift key on Windows (command key on Mac) when clicking the Check For Updates button.
    Message was edited by: King_Penguin

  • Hi i cant download any games.. i have internet connection. before i was able to do it but this past few days i cant it says cannot connect to itunes store i didnt update my ipad to ios 7 because it will make my ipad very slow like whT happen to my iphone,

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    Try This...
    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    If no joy...
    Reset all settings
    Settings > General > Reset > Reset all Settings.
    This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.

  • Why cant i update my original ipad to ios 6?

    Why can't I update my original iPad to IOS 6?

    ... and by the way it's not only older iPads that do not support iOS 6.  The original iPhone, iPhone 3G (second generation iPhone), and many iPods do not support it either.
    And, as this article shows, newer but not very new generations (e.g., iPhone 3GS, iPhone 4) support some but not all features.  Here's more detail:
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  • I update my iPad to iOS 7.1.2 and then I cannot rotate screen.

    I just update my iPad to iOS 7.1.2 and then I cannot rotate screen. I'm sure I did not lock orientation.
    i Look through the 'setting' and restart my device but they doesn't work.
    This update is so terrible! I didn't have that problem before!

    iPhone, iPad or iPod screen will not rotate, fix
    http://appletoolbox.com/2013/03/iphone-ipad-or-ipod-screen-will-not-rotate-fix/
    iOS Screen Does Not Rotate
    http://support.apple.com/kb/ts3805
     Cheers, Tom

  • I updated my iPad to iOS 7 , now my device,s original camera is not workin., I updated my iPad to iOS 7 , now my device,s original camera is not workin.

    I updated my iPad to iOS 7 , now my device,s original camera is not workin., I updated my iPad to iOS 7 , now my device,s original camera is not working.

    "original camera" ?  Do you have a different one now?
    Not working how?  Does the photo app not display, does the camera not show what it's pointing to?  Tell us how it's not working.

  • Hi,mayni know why my ipad cannot update.before this my ios is 6.1.1

    hi,mayni know why my ipad cannot update.before this my ios is 6.1.1

    How are you trying to update, via wifi or itunes? If using one, then try the other.
    What version do you currently have now?

  • HT4972 i can't update my iPad 1 iOS 5.1.1 to iOS 7

    how to update the ipad 1 ios 5 to ios 7..ive tried a lot of times..but it doesnt work..it always says to software ios 5 is update..but i want to update to ios 7

    You cannot. 5.1.1 is as far as you go with the original iPad. The hardware is not up to running iOS 7.

  • HT4623 why I cannot update my ipad from 5.1.1 to latest versions? Some of the apps wouldn't work on the 5.1.1 .  To buy a new ipad,would be a rip off .

    why I cannot update my ipad from 5.1.1 to latest versions? Some of the apps wouldn't work on the 5.1.1 .  To buy a new ipad,would be a rip off. What is the solution?

    The original iPad does not have the memory and processing power to run more recent version of the iOS. 5.1.1 is the latest it can run.

  • I just updated my IPad to iOS 5 and now can not send email. The error message says the server rejects the address which is not true Asti sends on my desktop.

    I just updated my iPad to iOS 5 and now can't send email- I have tried the obvious but no luck. Any suggestions?

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    Of course you can try the previous version again to see if it solves the problem, although you'll be less secure because you would be missing the latest fixes.
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  • I've just updated my iPad to iOS 7.02 and I'm not able now to download new apps nor update the version of the existing ones.

    Hi!
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    Hi,
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  • HT4623 Help updated my ipad with IOS 7.0.4. It asks me what language, chooses my wi-fi and then asks.........1 - set up as a new ipad, 2 - restore from iclouds or 3 - restore from itunes but won't restore as not enough memory! What do I do now?

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