Cannot use "Find" function

Our users are experiencing a problem where they cannot bring up the find/search bar. We do use a customized installation using a MST file, but there is no option that we are aware that disables the find/search function.
We have tried pressing CTRL+F or going to menu>edit>find, but do not get a search bar.
Was wondering if anyone out there is having the same problem or has a fix?
We are currently running the latest version of Adobe Reader X 10.1.1.

Just a bit of more information, not sure if its related, but our users are all running Windows 7 64bit desktops. I'm attaching screenshots of the transform/MST file with the customization we have set.
Here is also the command line we use to deploy: "msiexec.exe /i "AcroRead.msi" ALLUSERS=1 /q /norestart TRANSFORMS=acroread.mst"

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