Cannot use webcam with any chat programs - Satellite A200-AH7 Vista

Satellite A200-AH7/Vista Home Premim/Chicony 2.0 USB built in webcam
I can't seem to figure out how to get the audio working with the built in chicony webcam when in a chat program, or any program for that matter. I can record audio and playback later, but this is not what I want to do. It's probably just something silly I am missing..but any help sure would be appreciated...I have tried with Windows Live and Yahoo messenger and so far all I can do is wave at people LOL. I have never been able to make it work...any ideas?
Today I have purchased a Logitech Quickcam for notebooks in case the problem is with the built in camera. I don't want to install it unless absolutely necessary and believe that I would need to uninstall the Chicony to make it work...can anyone point me in the right direction?
I just want to be able to talk to my grandkids.....
Thanks in advance,
Sue

Hi
This is a Toshiba Canadian notebook model.
You have to check the Toshiba Canadian website to get the right webcam software:
http://209.167.114.38/support/TechSupport/ln_TechSupport.asp
Remove firstly the old webcam software. Reboot the notebook. Clean the registry and system using the CCleaner (its free). Reboot the notebook again an then install the new webcam software!
Greets

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