Canon EF 70-300mm f/4-5.6L IS USM - Problem

I bought a refurb copy from Canon store - focus ring is loose, rattles when u touch it, but still works great. I called canon, got it RMA'd. By the way, awesome service from Canon, thank you.Well, I just now received a replacement lens, also a refurbished lens and it has the same identical issue... The focus ring is rattling/clicking when you pull on it back and forth, it is loose in the front to back direction. It also has a little play in the directions you would use when you're focusing... It is very frustrating!!! The zoom ring is nice and tight on both lenses, only the focus ring is loose, as if it's a little bit bigger than it should be - anybody else has this problem?
Thank you.

I was refering to the black version. I have no experience with the white one but I didi see this in a review of the white lens:
"The zoom and focus rings are very smooth with no play - and the zoom ring remains very smooth even while the lens is pointed up or down. Both rings are nicely sized and very well integrated into the lens barrel design."
EOS 1Ds Mk III, EOS 1D Mk IV EF 50mm f1.2 L, EF 24-70mm f2.8 L,
EF 70-200mm f2.8 L IS II, Sigma 120-300mm f2.8 EX APO
Photoshop CS6, ACR 8.7, Lightroom 5.7

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  • I have just purchased elements 12. It will not convert a raw file for me. i have downloaded DNG convertor 8.5 but it says that my Canon 70d is not compatible. I never had a problem with my last camera canon 7d and elments 8. Can someone help me please..

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  • Canon T3i + EF 70-200mm f/4 L IS USM Lens?

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    Vasanthkumar and Sami:
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  • Canon EOS rebel T3i. Zoom lens

    My partner has a new camera. She Is a beginner she wants. Zoom lens. What do you. Suggest.?

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    5D II, 5D III, 60Da

  • Lens Recommendation

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    Any recommendations?

    cicopo wrote:
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    You can optimize this fairly well if you're just trying to create a single focal length.  If you're trying to cover lots of focal lengths, then it becomes a bit more complicated.   You can also control the issues better if the zoom doesn't try to be too ambitious about it's zoom range.  That's why I mentioned the 3x range.  Some slighlty more ambitous zooms may try to go to a 5x zoom range (e.g. a 55-250 would be an example).  
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    Tim Campbell
    5D II, 5D III, 60Da

  • 70-300 4-5.6 has soft flat images

    I have a 70-300 is USM 4-5.6 lens.  The lens take horribly soft, blown out and flat images... any known issues?

    Is this your issue? Below is a review of the 70-300 f4-5.6 IS by the Digital-Picture.
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    Weekend Travelers Blog | Eastern Sierra Fall Color Guide

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    Hi Danny.  Thanks for replying.
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    Calen
    As an old friend used to always say,
    "Keep Looking Up!"
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    EOS Utility Updater for Mac OS X
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    Operating system(s): Mac OS X 10.4.x, Mac OS X 10.5.x, Mac OS X 10.6.x
    Language(s): English, French, German, Italian, Russian, Spanish

  • Canon Digital Photo Professional and EOS Utility not responding

    Have been using both Canon DPP and EOS Utility since Dec 09 successfully. Installed Snow Leopard in Jan 2010, still worked fine. Installed Aperture 3 in August and now the Canon software keeps shutting down on me. I contacted Canon and they said it is Apples fault (since 10.6.4) andthat it is because I am running Snow Leopard.
    How can this be when it worked for 4 months fine?
    Is this an issue with Aperture not wnating any ohter editing software?
    I have a Canon EOS 50D camera and was exporting through the Digital Photo Professional software.
    thanks to anyone that can help.

    EOS Utility Updater for Mac OS X
    Version 2.9.0
    Released on 07-10-2010
    Description:
    EOS Utility is an application that brings together all of the functions required to communicate with the camera. Functions for downloading and displaying images, remote shooting, and camera control of each setting when an EOS DIGITAL camera is connected to a computer have been integrated.
    It is linked with DIGITAL Photo Professional, ImageBrowser, Picture Style Editor, but the software has to be the latest version.
    Please download the latest version of the software from here.
    Digital Photo Professional (3.9.1 or later)
    ZoomBrowser EX (6.6 or later)
    ImageBrowser (6.6 or later)
    Picture Style Editor (1.8 or later)
    Changes with EOS Utility 2.9.0
    Added Camera support
    Supports EOS 60D
    Added rating display function.
    New Automatically display Quick Preview window check box added to the [Basic Settings] in [Preferences].
    Controlling the appearance of the quick preview window after downloading images or shooting remotely.
    RAW images can now be used with the overlaid display function.
    Peripheral illumination correction data for the EF 70-300mm f/4-5.6L IS USM has been added.
    Lens peripheral illumination correction data available for Extender EF 1.4× III or the Extender EF 2× III.
    An issue with certain timer values not being able to be set for interval timer shooting has been fixed.
    Technical support is no longer available for the following models when used with this version of EOS Utility:
    EOS D30, EOS D60, EOS 10D, EOS 20D, EOS 20Da, EOS 5D, EOS 300D DIGITAL, EOS 350D DIGITAL, EOS-1D, EOS-1D Mark II, EOS-1D Mark II N, EOS-1Ds, EOS-1Ds Mark II (it is recommended to use EOS Utility 2.7 with these models)
    Compatibility:
    Operating system(s): Mac OS X 10.4.x, Mac OS X 10.5.x, Mac OS X 10.6.x
    Language(s): English, French, German, Italian, Russian, Spanish

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