Centro hotsync with Outlook creates multiple folders in Notes

Greetings,
This is my first post and I need help!
I just got a Sprint Centro two weeks ago and hotsync with Outlook.  Every time I hotsync, the process creates multiple empty 'Notes' folders named after the sync profile.  (You may know that in Outlook they are called Notes and in the Palm OS they are called Memos.)  The notes I have are actually synced fine.  However, extra four or five empty folders are created as well.  Therefore, potentially I could have hundreds of them after a dozen or so syncs.
- I am using Palm Desktop 6.2
- I used a Tungsten E2 before and all was OK
- I have XP Pro
- The Palm phone support suggested a hard reset and a new sync profile.  Same problem.
- Support also suggested a new Outlook profile.  Don't want to do that as I can't afford to lose any data and settings!  Besides, their suggestion did not work and left me with a lot of work restoring data to phone.
There has to be a solution other than giving the Centro up for a BB.  I would appreciate any help.  I must say the Palm phone support has been atrocious!
Thank you.
Post relates to: Centro (Sprint)

I don't know what causes this issue but I know how to solve it - ot at least work around it.
First of all you need to backup the existing data that you have within Outlook Contacts etc. You can do this easily by creating a subfolder under Contacts (e.g. called Backup) and just MOVING everything from the parent folder into the backup folder.
Then do another sync with the mobile and see what items pop up in Contacts. From here make sure you EDIT that contact with the additional data and save it. Once you do this, you won't get duplicates.
For some reason the Synchronise app will "key" to a particular user "record" (to use database parlance) leaving the original Outlook contact alone (if it's any consolation it happens on Blackberries too) - and this is the only way I know of which fixes it without buying 3rd party applications.
Hope this helps.
Regards,
Edward

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