Certain music videos will not play in iTunes. The music plays fine but not the video. No picture.

Certain music videos will not play in iTunes. The music plays fine but not the video. No picture. Same with the iPod. Other videos in the library play fine. Help.

Regular playlists vs smart playlist does not make a difference. What I noticed is that some videos create this behavior and some not. I created 2 videos and 2 music playlists, one with 2 songs and 2 videos (that I encoded myself with Handbrake). Another list with 2 videos and 2 songs, videos encoded with Handbrake, but that I noticed they triggered the behavior. The first playlist played fine, with no problems. The second one, created the problem. When I look at the video, it is the same type of video (bit rate, audio channels, etc...) I don't see why it would do that.
Later I will test: playing those videos in question and then selecting songs to see if they play.

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Mp3s play in iTunes and on iPod mini but not on iPod classic

Some of the mp3s in my iTunes library will not play on my new 160G iPod classic. I paid for and downloaded the mp3s from the internet (not p2p), most of wich are CBR (192Kbps), but the occasional album is VBR. All of the mp3s play fine in windows media player, iTunes and on my old iPod mini. When I go to play them on my iPod classic, the tracks just skip. It seems strange that the files play on an older model of ipod.
I have searched though these forums, and have seen people having similar trouble, but have yet to come across a solution.

Yes, I have this problem as well. I have synced and re-synced an entire library three times now (which is not easy when you have almost 10k tracks to upload) and the same issue occurs on some tracks, but not others. I can't really see a commonality amongst the files to figure out why the ipod won't play the songs. They play fine on Itunes and when the unit itself is hooked up to my computer, but not if you are just listening to it from the Ipod. Strange...hope somebody can answer this question soon...the problem is really irritating.

Wifi not working with iTunes, apps store and some, but not all Internet sites....why???

Yesterday I noticed while browsing Internet that some sites would not open and that some games I regularly play would not open. I also found that I could not open either the apps store or iTunes. Everything seemed to be working the day before and I have not recently upgraded ios (been on version 6.1.3 for a while) or changed any settings on my iPad (2). With Internet research today I found suggestion that if I switched to 3G I would be able to access these apps and,sure enough, under 3G connection everything works fine. Some other forums suggest changing wifi router settings to fix the issue ....I have not tried this as I wouldn't like to mess with my router and end up effecting other peripherals/pc's connected to it that are working fine....especially when I am not terribly IT savvy when it comes to hardware settings. But as I haven't changed anything on my ipad why would my wifi suddenly stop connecting to some apps on my iPad, but not all??? Interestingly I can access many Internet sites (forums) with wifi connection but not the apple forum! To get to anything apple related I have to switch back to 3G ....that includes checking the iOS version I am on via settings!
I also mention that I have done all the other suggested fixes found on various forums, such as rebooting iPad, renewing wifi lease, clearing cookies, closing all apps etc etc, to no avail. Seems the only suggested fix I have not tried is mucking around with my router which I am very hesitant to do given the **** I went through with my telco when my home Internet connection suddenly stopped working last year. Took me weeks of phone calls to get my internet connection back and being forced by the telco to a more expensive plan, hence very reluctant to start mucking around with that side of things, but why should I need to when it does seem to be working ok with other devices in the home?
I have started this as new discussion as, even though I am not terribly IT savvy, I cant see how this could be related to the wifi issues that many on the newer devices (iPhone 5 and iPad mini etc) are reporting as I haven't recently upgraded anything on my ipad and all was working perfectly up until yesterday.
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Hi there,
You mentioned that you have tried a few troubleshooting steps already, but you may want to take a look at the article below, specifically the section titled "If you are unable to access the Internet while connected to a Wi-Fi network"
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Hope that helps,
Griff W.

HT1923 My iphone 4S does not connect to itunes, it connects to pc but not itunes, what do I do?

I have restarted my phone, uninstalled and reinstalled itunes to see if that was the problem, but it did not work. I want to know what else I can do to make them connect, my phone 4S does not even appear as a device on itunes.

Hello titicas,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Have a nice day,
Mario

Purchased apps but not loading from itunes to ipod, Purchased apps but not loading from itunes to ipod

Recently updated my ipod and went on itunes to get games for it. My Mac downloaded the games but they dont apear on my ipod. Have already synched my ipod to my Mac multiple times since downloading them.
How do i move them to it?

- Do you have the aps checked to sync to the iPod?
- Have you synced apps from that computer to the iPod before?
- Are the apps compatible with the iPod and its iOS?
- Do yu have Restrictions set that would [revent installing the pps? (Settings>General>Restrictions).

I am using a mini display to hdmi with my macbook and the display works fine. However, the sound will only play iTunes such as music and movies but when i go online to watch movies on youtube it will not play any sound. Please help

I am using a mini display to hdmi with my macbook and the display works fine. However, the sound will only play iTunes such as music and movies but when i go online to watch movies on youtube it will not play any sound. Please help

HDCP maybe? Read this http://www.macnn.com/articles/08/11/26/displayport.drm.conflict/

Ive got youtube videos converted to mp3 files on my itunes, they used to play fine but since the recent update they do not play correctly. how can i fix this?

Ive got youtube videos converted to mp3 files on my itunes, they used to play fine but since the recent update they do not play correctly. how can i fix this?

Try running these songs through MP3 Validator to see if there any issues.
If nothing else, convert them to another format such as AAC via iTunes using the instructions in this Apple support document.
iTunes: How to convert a song to a different file format
B-rock

HT201272 I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else.

I purchased songs from iTunes Radio on my iPhone, but now the only place they will show up is in the iTunes Store app on my phone, even after syncing to my computer a million times, the songs do not show up in my library or anywhere else. My phone is not syncing properly, I wanted to add another playlist to it that I created on my Mac. I pluged in my phone and made sure the playlist I wanted to add was checked to be on my phone when I synced.
The playlist I wanted to add was "Country." It is clearly checked. I also wanted to add the "Recently Added" playlist, which I also checked before sycing. Currently, my phone only has the "Purchased" playlist and my "All Songs" playlist on it. When I hit sync, iTunes added another playlist automatically added another playlist to the list above and checked it. It was titled "ALL SONGS 1" and had ten fewer songs in it than the playlist I had created, "ALL SONGS" had. This playlist, however does not show up on my phone after syncing, nor does "Country" or "Recently Added." (Every time I sync, another playlist is created as "ALL SONGS 2, 3, 4, etc.") One of the songs (I have not, yet checked the other songs) that I purchased from within iTunes Radio shows up in the "ALL SONGS 1" on this screen:
But does not show up anywhere else. This playlist does not show up anywhere but the two screens above. The ALL SONGS 1 or 2 playlists do not show up here:
When I search for those song in my library, it shows that I do not have them:
But if I go to the iTunes store, I get the play button and not the price of the song:
This is what things look like from my phone's side of things:
"Summertime Sadness," one of the songs I bought from iTunes Radio, does not show up in the iTunes store under purchased "All" or "Not on This iPhone"
But, it does show up under "Recent Purchases"
Also, this is what playlists are on my phone after syncing a million times:
Only what was on there before I started any of this. "Summertime Sadness" and the other songs I bought from inside iTunes Radio, do not show up in either of these playlists. Please, help me.

Hi Petrafin,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
You can download your purchases directly to your computer.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Cheers,
- Judy

I have a new pc. If I copy the Itunes folder from my old pc onto my new one in the music folder will I be able to sync just as if it were the old one? This is from a Widows Vista machine to Windows 7.

If I copy the Itunes folder from my old pc onto my new one in the music folder will I be able to sync just as if it were the old one? This is from a Widows Vista machine to Windows 7.

I suspect design rather than a bug, it's too useful. The behaviour seems to have been consistent for quite a long time on both Windows and Mac machines...
Here are the typical layouts for the iTunes folders:
In the layout above right, with the media folder (everything in the red box) inside the library folder, the library will be portable. A portable library can be moved from one path to another, or even between Windows & Mac computers, without breaking the links between the library and the media, and being self-contained is much easier to backup (You do backup, don't you?). Anything that isn't stored inside the media folder must stay put or be restored to precisely the same path on a new machine or iTunes won't know where to find it. Within the media folder the relative paths from the library to the media remain unchanged and iTunes can cope even when the absolute paths are updated.
Should your library not be in the usual layout I've written some general posts on how to make a split library portable or I can give specific instructions on request.
tt2

HT1766 I can not access my itune/cloud music & apps! My pc crashed & I'm signed on as a temp. user; I can't sign-on ant other way! I lost my icon also

I can not access my itune/cloud music & apps! My pc crashed & I'm signed on as a temp. user; I can't sign-on ant other way! I lost my icon also.

Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

My sound is not working when i play my itunes, my ringers are fine, how do i fix?

my sound is not working when i play my itunes, my ringers are fine, how do i fix?

Here's what hardware troubleshooting suggests:
iPod touch (4th generation): No audio on FaceTime or video recording
Verify that nothing is blocking the microphone (located on the back next to the main camera).
If a protective case is used, try removing the device from the case.
Try turning the device off and back on.
If this does not help, restore your ipod "as new device" without using the latest backup, in case it contains corrupt files. Follow this article to do so: How to back up your data and set up as a new device
If this does not bring back your microphone, contact Apple to get it serviced.

HT201269 if my iphone is crushed and will not read onto itunes/sync, is there anyway to access the data and back it up?

if my iphone is crushed(droped and ran over...) and will not read onto itunes/sync, is there anyway to access the data and back it? i really dont want to lose the progress in the apps that i play often....

i wasnt expecting to acompish it... just wondering if there was another method, and was trying to have a little hope but thank you

HT1386 I just reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. Help!

reinstalled my windows operating system and decided to put on windows 8. After loading all of my music back into a freshly installed itunes, my 4th gen ipod is not recognized by itunes. My 1st gen ipod nano works with no problem. I can eliminate any problems with the cable and connection.
I've stopped and started the service, and also have performed cold reboots.
Nothing seems to have helped the situation.
Help!

See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
iTunes for Windows: Device Sync Tests
Have you tried on another computer to help determine if you have a computer or iPod problem?
The iPod Classic uses different drivers than the Nano

ITunes 11.2.2 for Windows x64 will not successfully install. Removed prior iTunes, and still will not install. 10.7 installs just fine, but constantly asks to upgrade to 11.2.2. Any Thoughts?

iTunes 11.2.2 for Windows x64 will not successfully install. Removed prior iTunes, and still will not install. 10.7 installs just fine, but constantly asks to upgrade to 11.2.2. Any Thoughts?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
If needs be, the Microsoft Program Install and Uninstall Utility (MS Installer "Fixit") may be able to help force through the installation.
tt2

My iPod nano 5th generation is not recognized by iTunes. I did update, but still, it won't work. I don't want to uninstall the iTunes cos I don't want to lose my music and audio books. What to do? It started after I updated iTunes.

my iPod nano 5th generation is not recognized by iTunes. I did update, but still, it won't work. I don't want to uninstall the iTunes cos I don't want to lose my music and audio books. What to do? It started after I updated iTunes.

iPod appears in Windows but not in iTunes

Certain music videos will not play in iTunes. The music plays fine but not the video. No picture.

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