CFWindow 404 in IE8 but not Firefox

Question

We are working on a new (but simple) 'help' system for our web site in which specific pages will have links to them that call /help.cfm#anchorName (where anchorName is the particular subject we want).
All it needs to work is this:
<cfset helpStr="/inleague/help.cfm" & chr(35) & arguments.helpset>
<cfwindow source="#helpStr#" height="600" width="750" initshow="false" name="helpWindow"  x="100" y="225" />
  <a href="javascript:void(0);" onClick="javascript:ColdFusion.Window.show('helpWindow')">help for this page</a> :
Nothing fancy (that's kind of the point.) This works fine ... in Firefox! In IE8 we get a straight-up 404 File not Found in the CFWINDOW, and if we turn on cfdebug, we get this from the AJAX logger:
info:http: Replaced markup for element:  helpWindow_body
error:http: Error retrieving markup for  element helpWindow_body : Not Found
info:widget: Window shown, id: helpWindow
info:http: HTTP GET  /inleague/help.cfm#events?_cf_containerId=helpWindow_body&_cf_nodebug=true&_cf_nocache=tr ue&_cf_clientid=6D7EABB8634520118E88EDEE8FA8E5FC&_cf_rc=0
info:http: Replacing markup for element:  helpWindow_body from URL /inleague/help.cfm#events with params  _cf_containerId=helpWindow_body
info:widget: Creating window: helpWindow
info:widget: Created grid, id: Events
info:LogReader: LogReader initialized
info:global: Logger initialized
In Firefox, the same AJAX debugger with the same code gives us this:
nfo:http: Replaced markup for element: helpWindow_body
info:widget: Window shown, id: helpWindow
info:http: HTTP GET /inleague/help.cfm#events?_cf_containerId=helpWindow_body&_cf_nodebug=true&_cf_nocache=tr ue&_cf_clientid=3B0BCF1685A7379DC13D809CFD83F32D&_cf_rc=0
info:http: Replacing markup for element: helpWindow_body from URL /inleague/help.cfm#events with params _cf_containerId=helpWindow_body
info:widget: Creating window: helpWindow
info:widget: Created grid, id: Events
info:LogReader: LogReader initialized
info:global: Logger initialized
I would've thought that this would be some kind of mapping issue, but we're not using any fancy mapping here, and a server-side mapping issue wouldn't work in Firefox but not IE8. I have a feeling this is something really dumb, but I can't figure it out. any tips?
Thanks,
Aq

Answer 1

The code you have posted is not the same code as used in:
<div id="gallery">
in the link above.
The reason that the Flash is not displaying in FF is that the portion of the code used by FF was omitted. The code currently used on the page only works in IE.
I'm no great fan of the IE conditional statements used in the code you posted so I don't blame you for not using it. But you do need to provide something for FF.... the old, out dated method would be to add and <embed> for FF... here's the newer method..
So either use code you posted above or better yet, get rid of that and replace the current <object> with
<div id="gallery">
<object id="FlashID" data="flash/201.swf" type="application/x-shockwave-flash" width="958" height="242">
   <param name="movie" value="flash/201.swf">
   <param name="quality" value="high" />
     <param name="wmode" value="opaque" />
     <param name="swfversion" value="6.0.65.0"/>
</object>
</div>
Give that a try. Will work in both FF and newer IE versions.
Best wishes,
Adninjastrator