Change Higher Level Item of the Sub-Item in Repair Order

Hello
We have a in-house-Repair order created from Compliant.
This repair order has main Line Item of type 'Repair Request' having Item no 1000.
From this Line, we are creating new main lines 'Return for Repair' 1001
and 'Diagonsis' lines 1002 through Actions(appearing as buttons on the Items Assignment Block).
Both these lines have Higher Level Item as 1000.
From the Diagonsis 1002 line, we are generating new Debit Memo line 1003(higher as 1002 ) by selecting a new button . This is billable and to be charged to the Customer in ECC.
How do I change the Parent/Higher Level Item value from 1002 to 1001(Return for Repair) for charging the Customer.
I found an action used for generating the Debit Line in CRM.
Please advice on how to achive this functionality.. Is this possible ?
Cheers
RJ
Note: I am new Tech Guy in Service area.
Edited by: Remo J on Jul 30, 2011 11:00 PM

Hi Remo,
Did you implement the in-house repairs completely?
Did you also work on ECC billing and controlling integrations?
would really appreciate your response on this.
Regards,
Itisha

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got the solution

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Dear all,
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thanks all

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Reward points if helpful

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Edited by: joshihaa on Jul 13, 2010 6:22 PM

Change Higher Level Item of the Sub-Item in Repair Order

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