CharSequence class not found - what to tell the customer?

Hi all,
I delivered a jar file to a customer. This jar file works well on my machine and some others I tried, but on the machine of the customer, it always says "java.lang.ClassNotFoundException: java/lang/CharSequence "
I googled around and found that the CharSequence class is only in Java since version 1.4. The customer tells me that he has only installed Java 1.5, the latest release. As he is some hundred kilometers away, I have some difficulties in knowing if what he tells me is right or not...
So, in the moment I see two possible reasons for the error:
1. There is an older version around which is used unintentionally - he could check it with java -version and uninstall the old one if it is there
2. The java installation is somehow crappy and has not installed everything (can this happen???)
Is there another possibility? I don't want to make him uninstall and reinstall everything if there might be another reason for the error.

Your customer probably installed his/her new 1.5 version over a 1.3 (or earlier) and didn't set the classpath to 1.5.
Set your Windows CLASSPATH:
http://java.sun.com/j2se/1.4.2/docs/tooldocs/windows/classpath.html
Set your Linux CLASSPATH:
http://www.linuxheadquarters.com/howto/basic/classpath.shtml

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    As was noted in the introductory material for the Apple Support Communities website (presented when you registered), these forums are set up for user-to-user assistance and discussion, not for user-to-Apple communications.
    Suggest you resubmit your position statement to Apple via product feedback for iCloud, which you can access via a link on this page -
    Apple - Feedback
    ...we've all moved to iCloud, isn't it?
    Um, no, we all haven't.

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    Im getting a message that says the ipad cant be restored because the requested resource was not found. what does this mean?

    Hi timtim89,
    Thanks for visiting Apple Support Communities.
    You may need to restore your iPhone after placing it in recovery mode. See this article for the steps:
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    http://support.apple.com/kb/ht1808
    Regards,
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    WEBSITE=/home/ian/html
    SOFTWARE=/home/ian/software
    java -ea \
    -cp $WEBSITE/BNS/classes/ \
    -Djava.rmi.server.codebase=http://1.paturi.usher.ucsdsys.net/BNS/classes/ \
    -Djava.security.policy=/home/ian/software/BNS/RMI.policy \
    -DPREP=$SOFTWARE/prepped \
    -DARCH=$SOFTWARE/output \
    BNS.plumbing.Server $WEBSITE is my Apache Server home folder, which is running. However, now I move to a Windows machine and run IE or Firefox. I navigate to the Apache server and it comes up. Yet, when I try to logon to a client it tells me that the client is not inited.
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    load: class BNS.plumbing.Client.class not found.
    java.lang.ClassNotFoundException: BNS.plumbing.Client.class
    at sun.applet.AppletClassLoader.findClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.applet.AppletClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.applet.AppletClassLoader.loadCode(Unknown Source)
    at sun.applet.AppletPanel.createApplet(Unknown Source)
    at sun.plugin.AppletViewer.createApplet(Unknown Source)
    at sun.applet.AppletPanel.runLoader(Unknown Source)
    at sun.applet.AppletPanel.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
    Caused by: java.io.IOException: open HTTP connection failed.
    at sun.applet.AppletClassLoader.getBytes(Unknown Source)
    at sun.applet.AppletClassLoader.access$100(Unknown Source)
    at sun.applet.AppletClassLoader$1.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    ... 10 more
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    Here is what I run when starting server side to get the RMIRegistry (which has been started without a problem):
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    System.err.println("created an instance of "+ sh.getClass()+" as server");
    Registry reg= LocateRegistry.getRegistry();
    System.out.println(reg);
    reg.rebind(Constants.serviceName, sh);
    System.out.println(reg);
    System.err.println(Constants.serviceName+" server ready.");I have played around with the Registry reg=LocateRegistry.getRegistry() line in particular. I have tried passing in "localhost" and "1.paturi.usher.ucsdsys.net" but all to no avail. Then latter is linux machine that I am using. It is a cluster server at UCSD. In order to access it I must first ssh into a UCSD machine and from there ssh into my machine (this is because it is not a full-fledged ip address, but part of UCSD's domain). I think this might have something to do with the trouble I have accessing the class file when I tried to get at them through a browser directed to my Apache Server.
    I am not the greatest network guy, I know a lot more about programming and I am at my wits end here. I have searched everything I can think of, with little success. If anybody has any ideas or can even point me in the right direction it would be greatly appreciated.
    Thanks!
    Ian

    I think your codebase annotation is being lost because Client.class is on the CLASSPATH of the Registry. There are two solutions:
    1. Start the rmiregistry command in a directory other than the root of the package structure, e.g. /.
    2. Use LocateRegistry.createRegistry() instead of getRegistry() in the server, and don't start the rmiregistry command at all.

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