Checking book quality before ordering

Does anyone know how to verify that the PDF file transmitted when ordering a book accurately represents what you see when designing a book?
Why I want a preview of the PDF...
My order this year consisted of 3 large books and 3 extra-large books. Both were identical projects in iPhoto with the only difference being the size of the book. The large books arrived looking great and the extra-large books had 21 out of 30 pages that looked terrible. These were not issues related to the image resolution. I'm familiar with the little warning icon when images are too low of a resolution.
Customer service offered my wife a partial refund because they said that the PDF's on their end looked horrible as well and therefore we were somehow to blame. They suggested not using WiFi and closing all other applications before ordering.
I was livid because this is our 10th year in ordering books and we've never had this problem. I called to complain since our iMac isn't using WiFi and there's no way to check the quality before ordering. I can accept that the printing company isn't to blame due to the rule of garbage-in-garbage-out but I can't see what I could have done differently to avoid this.
I was given a full refund and advised to place the order again. I should then wait 30 minutes and then call with the order number and ask them to preview the PDF for me to make sure it looks ok. I'm sure this will catch any glaring problems but it doesn't seem very efficient. Seems like there should be an online preview capability.

Answering my own question:
The "More Like This" sidebar after I posted suggested the following thread which looks interesting:
https://discussions.apple.com/message/15636680#15636680

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I contacted Apple and asked for information that I could pass on. Here's the reply I received from Apple:
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I understand that you would like to know the printing process that is used and the color mode the files should be in, so you can better advise users in the iPhoto forum.
iPhoto version 4 or later, allows you to import and print files through the Apple Print Product service as RGB, grayscale, or CMYK color space. JPEG files with RGB color space are recommended for best results.
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Here are some of the technical specifications for the books, cards, and calendars. I hope this gives you an idea about their quality and form.
BOOKS
All iPhoto books are printed using acid-free paper for long-lasting image quality. The photos are printed at a high resolution (300DPI if you use iPhoto 6). There is no external modification--such as sharpening or contrast adjustment--of the photos; what you see in the application is what is printed in the book.
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The cover is hard-bound and covered in linen. You select the linen color during the book-ordering process. The hardcover books have a solid, stiff binding that is glued and crimped. The internal pages, measuring 8.5 x 11 inches, are printed on McCoy 100# Text Gloss paper stock.
Softcover Books
The softcover books come in three sizes:
- Large 8.5 x 11 inches
- Medium 6 x 8 inches
- Small 2.6 x 3.5 inches
All of the softcover books have internal pages that are printed on McCoy 100# Text Gloss paper stock. The large softcover book has a white cover (Kromekoteplus Folding Cover, 16 point) with a cutout on the front that reveals the cover-page photo in the book. The covers for the medium and small softcover books have the cover image and title printed directly on the cover. All of the softcover books have a glued binding and feature a thick cover of McCoy 100# Cover Gloss paper stock.
CARDS
All cards are printed on McCoy 120# Silk Cover paper stock. The postcards measure 4 x 6 inches, and the greeting cards measure 5 x 7inches.
CALENDARS
All calendars measure 8 x 10 inches and are printed on McCoy 100# Silk Cover paper stock.
To ensure the best print quality, we have chosen to use Kodak NexPress technology. The press uses a dry toner, which is fused to the surface of the paper. Please see NexPress' site for more information:
KODAK NEXPRESS 2500 Digital Production Color Press
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TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
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Checking book quality before ordering

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