Cinema Display Support Part.

The support for my 15" cinema display bit the dust about three weeks ago. I've tried to fix it on my own but no amount of super glue will hold up the weight of the monitor. I am looking for a replacement of the failed support. Does anyone have an extra support, or a broken monitor with the cinema display support in tact?
-pb

Apple part number 922-5633
a search yielded this vendor, ready to sell for US$36 + shipping:
http://macpalace.com/scripts/prodList.asp?idcategory=124&curPage=2&sortField=sku

Similar Messages

Does 23" Apple Cinema Display support sAdobe Color Profile?

i was told the 23" Apple Cinema display does not support sAdobe color profile, can anyone confirm if does or not, thank.

I take it back. NEC sell a monitor that acheives 107% of the Adobe Color Space.
http://www.necdisplay.com/Products/Series/?series=800fe9d4-c3a9-410a-98ee-6f546c e833d4
NEC seem to be a leader in this regard.
http://www.nec.co.jp/techrep/en/journal/g06/n03/060316.html

Apple Support for purchase of AppleCare for Mac Mini / Cinema Display Combo

Below is an email that I recently submitted to Apple for feed back on the support system. I am writing here to find out if anyone might have any ideas about how to address this issue without resorting to a 2 hour wait on the phone (my last experience with Apple support). I have redacted some info with ID's and Case numbers as I know Apple does not actively monitor these forums so it would not make sense for them to be posted.
Here is the question:
How do others in the Apple community feel about the points that I make in this email? I am curious to know if I am off base in my expectations or if what I am requesting is reasonable?
Here is the email:
As someone who has spent 15 years as a web professional and has purchased/approved for purchase more than $1 Million dollars in Apple products, I have to say my recent experience with Apple customer service has been incredibly lackluster and almost insulting. Here is the issue that I am trying to resolve (not why I have written this email):
I recently purchased a mac mini and cinema display and in addition purchased apple care for both. I only received confirmation of apple care for the mac mini. Hence I have an issue.
Fail #1) I was asked when trying to register the apple care I purchased at MacAuthority, that I need to upload a receipt. I uploaded said receipt and then waited. Some time later I recieved an email (Jan 21) with with the following information - Case ID: XXXXXXXXXX / AppleCare Registration Number: XXXXXXXXXXXXX / Product Case ID: XXXXXXXXXXX saying my information had been received. I then responded to the email (Jan 21) saying that I did not see an option during the registration for registering both the monitor and the mini. I figured this was based on the registration number and maybe just did not show in the front end. I then waited 7 days to send another email (Jan 28). No response.
I typically spend my evenings taking care of things like this, as I can almost always address them through a couple of emails and it is done. I don't have time to sit on hold during the day waiting for a live person. Especially when I am doing work that ensures I can buy the product of the company I am waiting on hold with. Instead I try to rely on the most efficient method, which most companies have realized is email communication, when it is implemented properly.
Fail #2) Rather than making a call to Apple Support on my dime (during the day), I instead head over the support site thinking that at a minimum I would find a contact support form or an auto ticking email address. Heck maybe I would even be able to look up the case ID. To my surprise, there was no contact form, there was no support email address.
Fail #3) I then started hunting for the next logical step. I saw the link to the Express support and thought - "ah cool, they have a routing system to get my need to the right person/department". Errrrrr - wrong. Although that is what it appeared to be, in the end I was presented with only one option. Call back later. Seriously. SERIOUSLY
Fail #4) Now, after having spent more than 2 hours of my time trying to get this issue resolved, I am still going to forced to talk to someone on the phone. This is so incredibly insane for a modern web business who supposedly is fanatical about their customers!
I surely hope that this changes or my last purchase will be MY LAST PURCHASE. I have had so many experiences in the last 3 years that made me feel like I was inconveniencing "Apple". I am about to give up on the brand. There is a "greedy" feeling that I get when dealing with Apple rather than on of "wonderment"
There are lots of other options that I know provide a better customer experience. Why would I choose Apple over them? I dropped the iPhone for this reason and went to Android after having multiple issues with a support need that later ended up being a known hardware issue with the iPhone 3G.
I currently own two mac mini's, 1 cinema display, a 17" loaded MBP, a 15" loaded MBP, two airport extremes, an airport express and an iPad. I have spent over $11K with Apple personally in the last 2 years and I cannot get an option to contact someone by email or file a trouble ticket?
I truly hope someone has taken the time to fully read this email, as I cannot imagine that this is the message that Apple wants to send to its customers. If you have read this and can be so kind as to respond, I will gladly give you some other insights about how Apple can better serve its customers. If you can help me with my support issue, even better.
Jamie

Fail #1) I was asked when trying to register the apple care I purchased at MacAuthority, that I need to upload a receipt. I uploaded said receipt and then waited. Some time later I recieved an email (Jan 21) with with the following information - Case ID: XXXXXXXXXX / AppleCare Registration Number: XXXXXXXXXXXXX / Product Case ID: XXXXXXXXXXX saying my information had been received. I then responded to the email (Jan 21) saying that I did not see an option during the registration for registering both the monitor and the mini. I figured this was based on the registration number and maybe just did not show in the front end. I then waited 7 days to send another email (Jan 28). No response.
It's not clear to me on what information you were expecting from them. Did you, however, check the status of the coverage here to see if perhaps the coverage was registered correctly?
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Fail #2) Rather than making a call to Apple Support on my dime (during the day), I instead head over the support site thinking that at a minimum I would find a contact support form or an auto ticking email address. Heck maybe I would even be able to look up the case ID. To my surprise, there was no contact form, there was no support email address.
Apple does not provide support via email (except for the iTunes Store) and never has. Whether or not you wish to consider this a "fail" is your call, but they have always provided support only via the phone except for a short experiment with live chat which I believe they've abandoned.
Fail #3) I then started hunting for the next logical step. I saw the link to the Express support and thought - "ah cool, they have a routing system to get my need to the right person/department". Errrrrr - wrong. Although that is what it appeared to be, in the end I was presented with only one option. Call back later. Seriously. SERIOUSLY
Seriously. Though I think you misread. The option is available for you to set up a time when they can call _you. Or you can just elect to call later. It's your choice which you select.
Fail #4) Now, after having spent more than 2 hours of my time trying to get this issue resolved, I am still going to forced to talk to someone on the phone. This is so incredibly insane for a modern web business who supposedly is fanatical about their customers!
See number 1.
I surely hope that this changes or my last purchase will be MY LAST PURCHASE.
Suit yourself. I very much doubt that Apple will change their policy, since it's been the same for many years. There's nothing anyone here can suggest to change things or address them differently. You'll have to talk with them on the phone if the registration didn't go through as expected. Again, you can set up a time when they will call you so as to avoid waiting on hold.
Regards.

Why does my 27" LED Cinema Display only display maximum resolution of 1920x1200, when my Mid 2009 13" MBP says it supports up to 2560x1600?

When I have my MBP connected to my 27" LED Cinema Display, my display settings only show a maximum resolution of 1920x1200, when the specs on both my MBP and Display say they they support up to 2560x1600? Am I missing something?

I finally decided to just take my MBP down to the Apple store and see what would happen if I connected it to one of their new ACDs. At 1st, the guy at the Genius Bar told me that my MBP only supported 1280x800 as a maximum resolution. I told him that was for my MBP screen, and not an external monitor. Finally I convinced him to let me connect my MBP to one of their monitors. Low and behold, looking at the Display settings pane I saw some addtional resolutions, including 2560x1600!
So, now I have confirmed that my MBP can drive an external monitor to a resolution of 2560x1600, using just the single mini displayport connection. I just have to figure out what's wrong with my ACD. Suspecting that my older ACD might not support this higher resolution, I did finally discover that my model only supports a maximum resolution of 1920x1600.
Sorry for all the confusion...

Can 23" cinema HD Display support Game systems connectivity

I currently have my display connected to my MacBook but space is a factor at my dorm. Can I use my Apple 23" Cinema HD Display to connect my xbox 360? I bought a DVI to HDMI adapter but i get no picture. i also have a xbox VGA cable if i need to go that route. I figure digital to digital should give me a better picture, the an analog to digital. Can my 23" Cinema HD Display support game system connectivity or these older display were meant for Mac's Only?

followup question... Does the 23" cinema HD Display support HDCP? Could that be the cause for a blank screen. the power light is solid. I when to Display settings and lower resolution on the monitor, still no picture?

IBook support for cinema displays

I have a 1.2 G4 iBook with an Nvidia Go 5200 graphics card. Does anyone know if this card will run either the 20 or 23 Apple cinema display at the recommended resolutions?
Thanks in advance for any feedback.
DPL

Bruce,
You wrote: " Is there any way I can connect the iBook to an Apple Cinema Display"
Yes, but you won't be happy with the results.
1. Your new iBook has: "Video mirroring supports VGA video out to an external display". In English, this means:
a. Analog (not digtial) video out.
b. The external monitor will only show (i.e., mirror) what is on your iBook screen.
2. All LCD monitors (laptop or standalone) have a native resolution. Trying to use them at any other resolution results in a poor quality dislay. Everything is slightly fuzzy.
a. Your iBook has: "Support for millions of colors at 1024 x 768 pixel resolution".
b. The Apple Cinema Display (20-inch) has: "1680 x 1050 pixels (optimum resolution)".
So, we have an incompatibility.
3. The iBook has analog video output while the ACD has "DVI (Digital Visual Interface)".
This means you need an adapter to convert analog to digital. I could not find one in the Apple Store. But, I ma sure they exist.
,dave

Apple 23" Cinema Display not supported by Windows Media Center Edition PC

Well I'm learning the hard way and of course that is through experience. I just found out after purchasing my 23"Apple Display and talking to the Apple Support Tech is that Apple does not support the Cinema Display with PC's,
Wish Apple would be more transparent on this issue prior to a costly purchase. For example on the Apple site listing the Display in system requirements:
Windows PC and graphics card that supports DVI ports with full single-link digital bandwidth and VESA DDC standard for plug and play setup
Well I have a Windows PC with a Nvidia Graphics card just as the system requirements state. Yet my PC will not adjust to proper resolution for the Apple Display. The graphics card works fine. Its a driver issue where the Apple Display is not compatible with Window Media Center Edition on Windows PC's
So in conclusion the system requirements for Windows PC's that Apple is stating For Apple Cinema Displays is not correct. The system requirements need also to state that the Apple Cinema Display does not work with Windows Media Center Edition (MCE)
Hope that helps for any users with Windows Media Center Edition thinking or already have purchased an Apple Cinema Display.
73,
John
Mac Pro 2.66 GHZ, 1 GB RAM, 250 GB HD Mac OS X (10.4.7) Sony Vaio Desktop PC, G-Drive External HD,Toshiba Satellite Pro Notebook

Well,
Here is the latest from Nvidia Customer Care educating users on the DVI port on the Nvidia GeForce FX 5200:
"...The basic difference you will see in these ports are in their Physical appearance. The DVI-D has less pins compared to the DVI-I port connector. Also the Apple 23" Cinema Display will work at a resolution of 1920*1200. But this graphics card that is Geforce FX 5200 will not support this resolution of 1920*1200. It will support only till 1600*1200. So that's the reason you were having the issues were you were not able to adjust the resolution"
So I ask, which Nvidia GPU card can I substitute for the current one at a reasonable price? I don't need dual link, so single link would be sufficient for my application . Here is some more helpful tips from Nvidia support. Hope this helps other users, utilizing the Apple 23" Cinema Display"
"...go for a Geforce 7600 GS graphics card which is a AGP 8x compatible graphics card. This graphics card is just 129$ graphics card. Please visit the given link to know about the details of this graphics card."
http://bfgtech.com/7600GS_512.html
And now for the final conclusion of what you need to know regarding DVI ports. Evidently Nvidia uses a term called normal DVI port. I've never heard of that term in the literature in shopping for a graphics card and checking the specs. I guess you need to look for the specific term single or dual link specifically. If it doesn't say that, then what I can gather it is a normal DVI port...whatever the heck that is?
"...Yes let me inform you that the Geforce FX 5200 graphics card does have one DVI port and one VGA port. But these single link and Dual link DVI port is totally different compared to the normal DVI ports. As you wanted to connect an Apple 23" Cinema Display to this graphics card. So for this you will need to have a graphics card which will have a Single link or Dual link DVI ports not the normal ports. So to support an Apple 23" Cinema Display, you will need to have either a Geforce 6 series or the Geforce 7 series graphics card. That's the reason I gave you the list of graphics card which comes with Single or Dual link DVI ports, not the normal ports."
Oh well off to the market to pick up either a Series 6 or Series 7 Nvidia Graphics card. The Nvidia Customer Care team was very helpful and replied to my inquires very quickly through email.
Hope this long drawn out expose helps others who might have issue with connecting their proud Apple 23' Cinema Display to their PC
Kind Regards,
John
Mac Pro 2.66 GHZ, 1 GB RAM, 250 GB HD Mac OS X (10.4.7) Sony Vaio PC, G-Drive External HD,Toshiba Satellite Pro Notebook

Does the new mac pro support the Apple cinema display

Does the new mac pro support the Apple cinema display

There is no 2007 23" Cinema Display
There is a 2002 23" display that has the Apple ADC connector
http://upload.wikimedia.org/wikipedia/commons/0/09/AppleDisplayConnector.jpg
There is also the 2004 23" display with a DVI connector.
For the latter you just need a mini display port to DVI connector that plugs into the Thunderbolt port
For the former you need that connector plu an DVI to ADC connector
http://www.amazon.com/Apple-DVI-ADC-Display-Adapter/dp/B00011KHT2/ref=sr_sp-atf_ title_1_1/179-1314294-8358010?ie=UTF8&qid=1402766343&sr=8-1&keywords=dvi+to+adc+ display+adapter
http://www.amazon.com/Dr-Bott-DVIator-US-110V/dp/B000NSGIQO/ref=sr_sp-btf_title_ 1_6/179-1314294-8358010?ie=UTF8&qid=1402766343&sr=8-6&keywords=dvi+to+adc+displa y+adapter
http://www.amazon.com/Dvi-Adc-Conversion-Box-instock/dp/B0002CZJ7A/ref=sr_sp-atf _title_1_4/179-1314294-8358010?ie=UTF8&qid=1402766343&sr=8-4&keywords=dvi+to+adc +display+adapter

Will retina display support in Photoshop be part of a regular, free update?

Will retina display support in Photoshop be part of a regular, free update or will it be part of a new version upgrade?

Anyone who knows about future release plans will be bound not to tell.
I don't have one, but from what I've read the current version already works with the Retina display - it's just that is uses the high density display pixels in blocks of 2x2 (pixel doubling).
Is this insufficient for your needs? Is your desire just to see prettier fonts and icons, or maybe a bit richer looking document preview?
I was reading something the other day that said the mouse only moves in 2 pixel increments horizontally and vertically anyway on a Mac equipped with a Retina display, so the Apple implementation is not completely like having a double resolution display.
-Noel

Full HD support on 27" cinema display

I have 2 x 27" cinema displays and I am increasingly frustrated that they only support 720p, when will Apple do a firmware upgrade so tupport 1080p on these devices, especially with devices like the iPad2 supporting Full HD it seems very annoying that the screens on my desktop can't support it!!
I mean come on, these are brand new out of the box state of the art Apple Cinema Displays!!
Does anyone know of anything rumoured / true?

I am moving your topic to the Windows Phone subforum.

New cinema display on Mac Pro monitor keeps turning off/going dark. Support told me a keyboard shortcut (something like option R L)... I'd appreciate it if anyone knows it. I had this problem when i 1st bought it 2 months ago.

My new cinema display fro mac pro just went dark. When I 1st bought it, the display wouldn't turn on.I called support and they gave me a keyboard shortcut - something like Option+R+L - that you held down for 2 restart cycles. Then it magically turned on. I can't remember the sequence and I'm afraid to guess! I'd appreciate if anyone knows the trick. I'm also wondering if I should bring this display back...

Cassandra from Apple Support ROCKS!!!! She's a supervisor somewhere and should have a raise. Pleasant, smart and professional with a customer who wouldn't take "I don't know" for an answer.
If your cinema display goes dark:
1. shut down computer
2. restart
3. immediately hold down Command-Option-P-R keys simultaneously for a few minutes (seems forever)
4. keep holding keys for 2 startup cycles
5. release and go back to work if you're lucky to have a restored screen

Macbook Pro no longer support Apple Cinema Display after graphic update 1.0

I recently updated my system to ver. 10.5.2 and after that I updated to graphic system 1.0. After that my macbook pro began to have several problems dealing with my 23" Apple Cinema Display.
1- if started in 'closed lid' mode it gives me a kernel panic (shaded screen) error during start up
2- if started in 'open lid' mode it boots fine but whether i decide to close the lid it fails to wake from sleep mode. It starts for one or two seconds and then it gets back to sleep.
So, I made a long time taking test during the weekend and after several "archive and install" I found that this issue is related to the leopard graphic system update 1.0. Somehow this update mess up the way that macbook pro deals with my Apple Cinema Display.
I hope that someone at Apple will address this issue toward a solution in a short time.
I appreciate any other experience in this sense by anybody.
Thank you for any reply.

DGarrett wrote:
Virgin,
Check out the 'Apple Displays' forum and you'll find that you are not alone. MBP/Cinema Display relationship broken since graphics updater. Hopefully an Apple patch soon, or it's time for an Archive and Install w/o updating the graphics.
Best,
DG
Here is the direct link to the Cinema Display forum:
http://discussions.apple.com/forum.jspa?forumID=981

Mac Mini supporting 2 x 30" Cinema Display. How do I?

I currently have 2 x 30 inch Apple Cinema Displays. I am considering saving space and getting a new mac-mini. I know the displayport/thunderbolt port can power 1 x 30 inch display, but how about dual screens. The HDMI port does not max out past 1920x1080, so wanting to know how can I do this as the cinemas use Dual-Link DVI.

Thank you for taking the time to reply but that won't help my cause. Arrangement extended desktop is not an option since I close my powerbook when I work.
The weird thing is that when I leave the laptop hooked up to the 23" and set it to sleep and come back some hours later in "Mirror" mode I don't have any problems and the entire screen is filled no black and at mazimum resolution meaning it looks just like my laptop but extends to the entire screen of the 23". It's not a low resolution either. The trick is I can't figure out how to do it automatically everytime I replug my 23" back into my laptop so it doesn't default to that annoying black border.
Bizarre.

HD support for 23" cinema display with a 20" intel Imac?

By using a 23" HD cinema display as a second monitor, will it still do HD even though the 20" intel Imac does not show HD? Is there anything special I need to do enable HD in this configuration?
imac 20" Mac OS X (10.4.8) dual 23" HD

I just received my intel 20 in IMAC and tried to hook it up with my 23 in cinema HD display. The display looks awful - lots of flickering, very grainy, all pink and blue. Thought it was the adapter (DVI to mini DVI), so I changed it. Tried clicking the "detect display" button, tried resetting PRAM, changing resolutions, all with no improvement. Plugged the display back to my old powerbook 15 in and it was picture perfect. My IMAC also has an upgraded 256VRAM. Am I missing something? Any recommendations are welcome.
Imac5,1 Mac OS X (10.4.7)

Can my G5 support upgrade to the 30-inch Cinema Display?

I'm a book designer working in Adobe's Creative Suite and would LOVE to purchase a 30-inch Cinema Display, especially now that Apple has dropped the price. My G5 is 3 years old and currently connected to a 5-year-old 22-inch Apple cinema display. If I were able to upgrade to the 30-inch display what would I need in addition, other than the NVIDIA GForce 6800 Ultra Graphics Card (which I'm having difficulty finding online)?

I recently went through this, and ended up having to return the 30" for 2 23".
You have to determine whether you have a PCI bay for graphics and other cards( there are many PCI graphics cards that will run the 30") or the older ADP configuration (for which there is one Radeon card, which is currently unavailable, and according to ATI's own customer service, not certain if they are actually in production!).
If you've got PCI bays, you're in business. But I have ADP and my 30 inch was running at 1024x768 resolution and it was a nightmare. Fortunately, the store swapped out for two smaller ones, which run fine with my current card.
It took me over a month to find this out, so I hope you can save some aggravation! Bob Krist
G5 Tower Mac OS X (10.4.3)

Cinema Display Support Part.

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