Cisco ISE Machine failed machine authentication

Hi, last week we migrated to ISE 1.2 Patch 7 and since then we are having trouble with our corporate SSID.
We have a rule that says :
1) User is domain user.
2) Machine is authenticated.
But for some reason that I can't figure out some machine(I would say around 200/1000) can't seem to authenticate.
This is the message I found in the "steps"
24423     ISE has not been able to confirm previous successful machine authentication for user in Active Directory
I was wondering if I could force something on the controller or on ISE directly.
EDIT : In the operation > Authentication I can see that some host/MachineName are getting authenticated.
Would I be able to force this as a step in my other rule.

Hi shertica, and thank you for the explanation. I started working with ISE a month ago and still getting familiarized but I think the problem is the relationship between the Machine and the user because I can't find any Host/MachineName fail in the last 24 hour and I can't seem to have any log further than that.
Failure Reason
15039 Rejected per authorization profile
Resolution
Authorization Profile with ACCESS_REJECT attribute was selected as a result of the matching authorization rule. Check the appropriate Authorization policy rule-results.
Steps
11001
Received RADIUS Access-Request
11017
RADIUS created a new session
15049
Evaluating Policy Group
15008
Evaluating Service Selection Policy
15048
Queried PIP
15048
Queried PIP
15048
Queried PIP
15004
Matched rule
11507
Extracted EAP-Response/Identity
12300
Prepared EAP-Request proposing PEAP with challenge
11006
Returned RADIUS Access-Challenge
11001
Received RADIUS Access-Request
11018
RADIUS is re-using an existing session
12302
Extracted EAP-Response containing PEAP challenge-response and accepting PEAP as negotiated
12318
Successfully negotiated PEAP version 0
12800
Extracted first TLS record; TLS handshake started
12805
Extracted TLS ClientHello message
12806
Prepared TLS ServerHello message
12807
Prepared TLS Certificate message
12810
Prepared TLS ServerDone message
12305
Prepared EAP-Request with another PEAP challenge
11006
Returned RADIUS Access-Challenge
11001
Received RADIUS Access-Request
11018
RADIUS is re-using an existing session
12304
Extracted EAP-Response containing PEAP challenge-response
12318
Successfully negotiated PEAP version 0
12812
Extracted TLS ClientKeyExchange message
12804
Extracted TLS Finished message
12801
Prepared TLS ChangeCipherSpec message
12802
Prepared TLS Finished message
12816
TLS handshake succeeded
12310
PEAP full handshake finished successfully
12305
Prepared EAP-Request with another PEAP challenge
11006
Returned RADIUS Access-Challenge
11001
Received RADIUS Access-Request
11018
RADIUS is re-using an existing session
12304
Extracted EAP-Response containing PEAP challenge-response
12313
PEAP inner method started
11521
Prepared EAP-Request/Identity for inner EAP method
12305
Prepared EAP-Request with another PEAP challenge
11006
Returned RADIUS Access-Challenge
11001
Received RADIUS Access-Request
11018
RADIUS is re-using an existing session
12304
Extracted EAP-Response containing PEAP challenge-response
11522
Extracted EAP-Response/Identity for inner EAP method
11806
Prepared EAP-Request for inner method proposing EAP-MSCHAP with challenge
12305
Prepared EAP-Request with another PEAP challenge
11006
Returned RADIUS Access-Challenge
11001
Received RADIUS Access-Request
11018
RADIUS is re-using an existing session
12304
Extracted EAP-Response containing PEAP challenge-response
11808
Extracted EAP-Response containing EAP-MSCHAP challenge-response for inner method and accepting EAP-MSCHAP as negotiated
15041
Evaluating Identity Policy
15006
Matched Default Rule
15013
Selected Identity Source - IdentityStore_AD_liadom01
24430
Authenticating user against Active Directory
24402
User authentication against Active Directory succeeded
22037
Authentication Passed
11824
EAP-MSCHAP authentication attempt passed
12305
Prepared EAP-Request with another PEAP challenge
11006
Returned RADIUS Access-Challenge
11001
Received RADIUS Access-Request
11018
RADIUS is re-using an existing session
12304
Extracted EAP-Response containing PEAP challenge-response
11810
Extracted EAP-Response for inner method containing MSCHAP challenge-response
11814
Inner EAP-MSCHAP authentication succeeded
11519
Prepared EAP-Success for inner EAP method
12314
PEAP inner method finished successfully
12305
Prepared EAP-Request with another PEAP challenge
11006
Returned RADIUS Access-Challenge
11001
Received RADIUS Access-Request
11018
RADIUS is re-using an existing session
12304
Extracted EAP-Response containing PEAP challenge-response
24423
ISE has not been able to confirm previous successful machine authentication for user in Active Directory
15036
Evaluating Authorization Policy
24432
Looking up user in Active Directory - LIADOM01\lidoex
24416
User's Groups retrieval from Active Directory succeeded
15048
Queried PIP
15048
Queried PIP
15048
Queried PIP
15048
Queried PIP
15048
Queried PIP
15004
Matched rule - AuthZBlock_DOT1X
15016
Selected Authorization Profile - DenyAccess
15039
Rejected per authorization profile
12306
PEAP authentication succeeded
11503
Prepared EAP-Success
11003
Returned RADIUS Access-Reject
Edit : I found a couple of these :
Event
5400 Authentication failed
Failure Reason
24485 Machine authentication against Active Directory has failed because of wrong password
Resolution
Check if the machine is present in the Active Directory domain and if it is spelled correctly. Also check whether machine authentication is configured properly on the supplicant.
Root cause
Machine authentication against Active Directory has failed because of wrong password.
Username
host/MachineName
I also have an alarming number of : Misconfigured Supplicant Detected(3714)

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    You need to watch the switch during an authentication, see if the machine is passing authentication and the user may be failing authentication causing the switch to fail to mab.  If your switch configuration is on auth failure continue to next method, then this makes sense.  The question is why is the user failing auth but the machine is passing, could be something in the policy.  Make sure your AD setup has machine authentciation checked or it may not tie the machine and user auth together and the user may be failing because ISE can't make that relationship so the machinewasauth=true is not beeing matched.  Easy way to check is remove that rule from your policy and see if the same thing happens.
    I've also seen this happen when clients want to use EAP-TLS on the wired, machines passes auth, then the user logs into a machine for the first time.  The user auth kicks off before the user gets a cert and fails auth with a null certificate, since this is a auth failure the switchport kicks over to MAB.
    I don't think wasmachineauth=true is that great, I prefer to use EAP-FASTv2 using Cisco Anyconnect NAM with eap-chaining.  This is great because you can do two part authentication.  EAP-FAST outer with EAP-TLS inner for the machine auth, and MSCHAPv2 for the inner of the user auth. You get your EAP-TLS auth for the machine and don't have to worry about a user logging into a machine for the first time and switching to MAB because the user doesn't have a cert yet.  I also do my rule to say if machine pass and user fail, then workstaion policy, if machine and user pass then corp policy.

  • Cisco ISE Machine Access Restrictions MAR

    I want to test out MAR.  I notice there is a tick box on the ISE for MAR under: Identity Management --> External Identity Sources --> Active Directory --> Advanced Settings --> [tick] Enable Machine Access Restrictions
    but also there is this condition that is to be used in the AuthZ Policy
    Network Access:WasMachineAuthenticated           
    So...
    What does the tick box option do?
    Are they related or refer to different things?
    Are both needed to get a MAR AuthZ to work?
    Any of clarifying or beneficial info?
    thanks

    Hi,
    Your are correct you will have to create an authorization condition that checks if the machine authenticated successfully.
    So...
    What does the tick box option do?
    When you enable MAR globally it lets the ISE know to build a cache  for endpoints that successfully perform machine authentication.
    Are they related or refer to different things?
    They work hand in hand.
    Are both needed to get a MAR AuthZ to work?
    Yes, you will have to create another authorization policy to allow domain computers to connect.
    Any of clarifying or beneficial info?
    When MAR is enabled, you will have to enable machine and user authentication to your laptop, after MAR succeeds ISE builds an entry in its database mapping the endpoint (mac address) to a successful machine authentication, after when a user authenticates not only do they have to provide the correct credentials but the mac address they are authenticating through will have an entry in the "MAR cache", keep in mind that some supplicants only perform machine authentication when logging on and off, and on boot up. If you want to use MAR i suggest using the Anyconnect NAM client, there is a new feature in ISE 1.1.1 and the latest client that allows you to perform eap chaining.
    Thanks,
    Tarik Admani
    *Please rate helpful posts*

  • ISE, Windows 7, Machine AuthZ

    I'm running into an issue that has me dead in the water on the completion of a roll out of ISE for Wireless.  The enterprise has two SSIDs, one internal, and one open, which is essentially an internet-only conduit.  No internal resources (other than DHCP and DNS) are available.  We moved this from a legacy SSID to using ISE several months ago. Very simple, no BYOD, no device registration, just Sponsor Portal for external laptops, and AD user authentication for employees smartphones.  Work Great.
    The second task was to take a legacy internal SSID and convert it to ISE 1.2.  My thoughts on how to do this, as based upon previous experience, the SISE courseware, the "Cisco ISE BYOD and Secure Unified Access" text (which I recommend), and that of a couple of consultants, was to use 802.1X to enforce machine and user authentication.  Seems pretty straight forward.
    Of course, I need to implement this in such a way that it is completely transparent to the users.  The legacy SSID is controlled via AD Group Policy, so it seemed a simple matter of modifying GP such that the new SSID kicks in at a higher priority.  Users will see both, AD will suggest the new one, and life goes on.
    That's exactly how it is supposed to work, and as far as I can tell, for any/all cold starting laptops, that exactly what happens.
    See coldstart.png.
    Until some user decides to close his or her laptop and sleep/hibernation sets in.
    In an overnight situation, upon waking up, the laptop proceeds to perform a user authZ but no machine AuthZ.  Because there is no machine authZ, the machine fails to get internal access, which is a problem.  In the log I see this step:
    24423  ISE has not been able to confirm previous successful machine authentication for user in Active Directory
    In talking with TAC, they are pushing me to use NAM as the supplicant, as opposed to the Native Windows 7 supplicant.  While I have AnyConnect installed on every laptop, I don't at present have NAM configured, and that breaks my "completely transparent to users" directive.
    I'm also working with Microsoft, and while they've yet to confirm that Windows 7 is just too stupid to understand the situation the laptop is in, I suspect them to tell me this soon, as we're running out of things to try on the client.
    I am aware of the Reauthentication timer that exists under the appropriate Authe\orization Profile, and that number seems to max out at ~18 hours (16 bit).
    At present, the I've set the Reauth timer in the policy results at 1800 seconds.  I could probably set it to be a longer time, but weekends will mess up that as a good solution.
    Regarding Authentication, my Default Network Policy in ISE, I'm allowing PEAP and EAP-FAST.  PEAP is preferred.  PACs are being utilized.  See Defaultaccess.png, Defaultaccess2.png
    So, I can't believe I'm the only person having this issue.  Telling users to not suspend their machines is not an option.  So, I have to ask...  Anybody else been able to use 802.1X, ISE, Windows 7 such that it works with sleep/hibernate?

    You are not the only one. Performing true machine and user authentication (EAP-TEAP) is currently not supported by any native supplicants out there. If you notice, the Windows 7 supplicant settings allow you to define "user, machine, or user or machine" but not "Machine and User" This is the reason Cisco was pushing you the NAM client. You can check the Cisco deployment guide for EAP-TEAP (aka EAP-Chaining here):
    http://www.cisco.com/c/dam/en/us/solutions/collateral/enterprise/design-zone-security/howto_80_eapchaining_deployment.pdf
    In addition, a draft RFC for TEAP was already posted:
    http://tools.ietf.org/html/draft-ietf-emu-eap-tunnel-method-01
    Just tell your MS and Apple reps about it and demand for it to be supported in future releases and patches. :)
    I don't know enough about your environment but I am suspecting that you are using MAR (Machine access restriction). If you are using MAR, there is a timer, that is set under the "AD" integration tab. Once that timer expires ISE removes the machine's mac address from the database, thus preventing the machine to come on the network until it performs another machine authentication. Unfortunately, that type of machine authentication only happens during a reboot or during a log off/log in. There are other limitations associated with MAR (see link below) and I personally don't like nor recommend it:
    http://www.cisco.com/c/en/us/support/docs/lan-switching/8021x/116516-problemsolution-technology-00.html
    With all of that being said I see the following options for you:
    1. Bump the MAR timer to 168 hrs (1 week) and instruct users that they have to reboot their machines first thing on Mondays.
    2. Set the Windows supplicants to only perform PEAP machine authentications. This is different than MAR as the actual AD machine credentials are used. You won't be able to perform user auth but at least you will only be allowing corp assets on the network. 
    3. Implement the Cisco NAM client and perform EAP-TEAP
    Hope this helps!
    Thank you for rating helpful posts!

  • Cisco ISE 1.1.2.145 Admin Authentication using LDAP

    I have configured the LDAP and able to retrive our LDAP directory structure. Now, I am trying to point the 'Admin Access' authentication to "External Identity" Source which is the new LDAP IS I created. But I couldn't find an option to authenticate locally if for any reason the LDAP configuration doesn't work. I learnt that ISE can automatically revert to local auth provided the External Idenitity sources are unreachable. How can I test the LDAP authentication with out breaking our Admin Access? I thought of opening two parallel sessions, one with Super Admin Local Account and the other with Domain account. But I noticed that ISE communication is smart enough to logoff/login any other sessions in different browsers so basically I can't open two parallel sessions from same machine to do the tests. Suggestions? or Am I missing something here?
    Many thanks in advance.

    Hi Srinivas,
    Even if you set up LDAP as an External Identity source for admin access, you can still fallback to Internal without getting locked out. As per the ISE user guide :
    During operation, Cisco ISE is designed to "fall  back" and attempt to perform authentication from the internal identity  database, if communication with the external identity store has not been  established or if it fails. In addition, whenever an administrator for  whom you have set up external authentication launches a browser and  initiates a login session, the administrator still has the option to  request authentication via the Cisco ISE local database by choosing  "Internal" from the Identity Store drop-down selector in the login dialog.
    http://www.cisco.com/en/US/docs/security/ise/1.1/user_guide/ise_man_identities.html#wp1351543
    Please refer to the attached screenshot from my lab ISE:
    I have configured admin authentication against AD, but I still see both "Internal" and "AD" at the time of login.
    Hope this helps.
    Thanks,
    Aastha

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