Clean and get rid of popups and adware in mackbook pro,OSX 10.9.5

clean and get rid of popups andadware in MacBook Pro, OS X 10.9.5

Click here and follow the instructions, or if there’s a type of adware not covered by them on the computer, these ones. If you're willing to use a tool to remove it(you don't need to, but may find it easier), you can instead run Adware Medic; this link is a direct download.
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How do I find and get rid of a virus?

I was on a website called 'thedarehub.tv' to watch a movie, and when I went to click on a link to watch it, another window popped up and said "There was a virus on one of the pages and now your computer has a virus". (FYI, I did not download anything) I quickly closed out every window, but now I want to find the virus it said I had and get rid of it and clean my laptop. I thought Mac's couldn't get viruses...I guess I was mistaken. HELP!!!

You don't have a virus, or any other type of malware. There is no software in the world that can tell what is on another computer through a web browser.
Any such popup or web page is a scam. Either to sell you worthless software, or to call some number where they will fleece out of as much money as you're willing to cough up.

Every ten minutes a popup on my 4s appears saying "unable to download" with the option of "done" or "retry". I can't get rid of it and I can't find out what it's trying to do!

Every ten minutes a popup on my 4s appears saying "unable to download" with the option of "done" or "retry". I can't get rid of it and I can't find out what it's trying to do! theres noting pending on the App Store or iTunes. Nothing failed. I've reset my settings. Logged out and back into itunes. It's really annoying as rinsing my data!

After talking to Apple for 3 hours I figured it out myself.
Tre here was a singular failed song on iTunes on the computer that was trying to download and messing everything up. Maybe if you use iTunes on the computer and have a little mooch you'll find the same thing. I think it was hidden in the purchased part of it

How do I get rid of Bing and adware on my macbook? I have changed the preferences on Safari to google, and tried to download an adware remover, but things are now worse!

Hi can anyone help me to get rid of Bing and all sorts of Adware on my macbook which arrive everytime I use Safari? I have changed the Safari preferences but Bing won't go away, and worse, it comes up with adverts. I also seem to be losing things I do want - like VLC player- its creepy

There is no need to download anything to solve this problem.
If Safari crashes on launch and you don't have another web browser, you should be able to launch Safari by starting up in safe mode.
You may have installed the "Genieo" or "InstallMac" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those.
After removing the malware, remember to reset your home page in all the web browsers affected, if it was changed.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
If you find Apple's instructions too hard to follow, ask for an alternative that doesn't require you to trust a black-box application without knowing what it does.
Make sure you don't repeat the mistake that led you to install the malware. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

HT2487 how do I clean my mac mini and get rid of old files and clutter please

how do I clean my mac mini and get rid of old files and clutter lease

Try using one of these applications to see what is taking up your hard drive space.
File Scanner - OmniDiskSweeper Requires 10.8 or better
File Scanner – Whatsize

HT5282 What security is best for my MacBookPro and iMac? I have had some company asking me to join them to 'clean' and get rid of some unused files. Is this ok, the cost if around $40. I don't mind paying but I am a bit worried they might not be approved

Hi,
Am new at this. What security is best for my MacBookPro and iMac? I have had some company asking me to join them to 'clean' and get rid of some unused files. Is this ok, the cost if around $40. I don't mind paying but I am a bit worried they might not be approved by Apple.

I have had some company asking me to join them to 'clean' and get rid of some unused files.
Does this company know you use Mac OS X? If so this is a worrysome trend.
For a couple of years now there have been several scam artists that call you, claiming to be from 'tech support', or your ISP or even Microsoft, reporting that your machine has been idenfitied as being infected and that you need to give them access to your machine to 'clean it up'. In the process of this 'clean up' they thoroughly hose the system by trashing important files and then demand more money in 'recovery fees' to restore the system.
I've laughed in their face whenever they've called me since they have no clue of how to compromise a Mac system, but if they've started to target Mac users then more vigilence is required.
http://www.informationweek.com/security/management/microsoft-windows-support-cal l-scams-7-f/240005023
Just Google 'microsoft support scam' for more reports/variations.

I downloaded something called MPlayerX and it is ruining my computer (a macbook pro) and now on safari theres pop up adds that shouldn't be there and on the google homepage theres adds. I want to know how to fix this and get rid of MPlayerX :( PLEASE

I downloaded something called MPlayerX and it is ruining my computer (a macbook pro) and now on safari theres pop up adds that shouldn't be there and on the google homepage theres adds. I want to know how to fix this and get rid of MPlayerX PLEASE HELP ME!!!!

MPlayerX isn't itself the problem; it was downloaded from a source that packaged adware with it. Click here and follow the instructions, or if desired, run Adware Medic.
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Anyone help? I click on buttons within websites and my mac opens new webpages advertising, mac keeper pro or some foreign exchange trading platform. Did i pick something hop in a download? how do i search for and get rid of this annoying infiltration?

Anyone help? I click on buttons within websites and my mac opens new webpages advertising, mac keeper pro or some foreign exchange trading platform. Did i pick something hop in a download? how do i search for and get rid of this annoying infiltration?

You've installed some form of adware. Take a look here: http://www.thesafemac.com/arg/

I get a MobileMe Popup and it will not publish

When I try to either Publish entire site or Publish changes I get a tiresome MobileMe popup asking me to join MobileMe. I am already a member. I just want to publish the updates on my site and it will not let me. How can I get rid of it and publish without tiresome interference?

Try this suggestion from a MobileMe support person:
"First, please make sure you have quit out of iWeb. Then I would suggest resetting your MobileMe System Preferences. To do this, open the MobileMe System Preference, sign out, and enter a random set of letters and numbers for the MobileMe member name and password, then press the Return key. After you receive notice that the name or password is invalid, close System Preferences, reopen the MobileMe System Preference, and reenter your MobileMe member name (without the "@me.com") and password.
Then open up iWeb again and re-publish your site."
If that doesn't help, you could try the suggestion at the end of this thread:
_Annoying iWeb Startup! HELP!_
If still no luck and you prefer not to wait for more possible suggestions, MobileMe live chat support is now 24/7 — see this announcement.
By the way, your Public Profile indicates you're running Mac OS X (10.5.5) — if that's true, you should upgrade to 10.5.8 via  menu > Software Update... and then update your Public Profile.

Something was hidden in a download and now these double green underlined hyperlinks show up everywhere, and pop ups too whenever I click on ANYTHING. I can't figure out how to find it and get rid of it.

Something was hidden in a download and now these double green underlined hyperlinks show up everywhere, and pop ups too whenever I click on ANYTHING. I can't figure out how to find it and get rid of it.

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised the value of Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and why I have it

I've got OSX/Genieo.A virus on my mac and don't know how to get rid of it and w I have it

There is no need to download anything to solve this problem.
You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

Had my computer serviced recently and had to reinstall itunes. Now I two accounts. How can I switch to my original account that has all the music I imported into itunes and get rid of the new account?

Had my computer serviced recently and had to reinstall itunes. Now its saying I have two accounts. How can I switch to my original account where all my music that I imported is and get rid of the new one that only shows my purchased music?

Had my computer serviced recently and had to reinstall itunes. Now its saying I have two accounts. How can I switch to my original account where all my music that I imported is and get rid of the new one that only shows my purchased music?

I no longer can get "Tools" or "Options" at the top of my screen. Google and Yahoo toolbars dominate the entire top of the screen. I want to get rid of them and go backk to a regular screen shot. How???

I can no longer get "Tools" or "Options" at the top of my screen. Google and Yahoo toolbars dominate the entire top of the screen. I want to get rid of them and go back to an original screen shot. How?

'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(~~red:Linux & OSX see~~: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M then release the key
''Windows'' Method 2. Tap once on the F10 key, while the Menu bar is visible, choose "View > Toolbars", click "Menu Bar" so that a check mark is placed next to Menu Bar
''Windows'' Method 3. Tap once and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar so that a check mark is placed next to Menu Bar
The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
See:
http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
http://kb.mozillazine.org/Toolbar_customization#Restoring_missing_menu_or_other_toolbars
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''
'''[http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar How to customize the toolbar]'''

How do I get rid of "INBOX" and go back to "GOOGLE"?

I can't get rid of "INBOX" and go back to "GOOGLE" when I open Firefox. The posted solutions requires me to start by entering about:config in the location bar. I don't have the foggiest notion of what the Hell is a location bar and what the next step means: "in the filter at the top......". Don't have any idea how this got changed during the last day or so, but it is extremely irritating and THERE IS NO PHONE NUMBER TO CALL TO GET A REAL LIVE PERSON TO FIX THIS ISSUE.

Also note that your System Details List shows multiple Flash plugins.
# Shockwave Flash 12.0 r0
# Shockwave Flash 11.9 r900
You can find the installation path of all plugins on the about:plugins page.
*http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and (re)install the latest Flash player.
*(32 bit Windows) C:\Windows\System32\Macromed\Flash\
*(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\
You can open the about:config page via the location bar and search for prefs that refer to ask.com and reset user set (bold) ask.com prefs via the right-click context menu to the default value.
You can use the SearchReset extension to reset some preferences to the default values.
*https://addons.mozilla.org/firefox/addon/searchreset/
Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).
If you do not keep changes after a restart or otherwise have problems with preferences, see:
*http://kb.mozillazine.org/Preferences_not_saved

I have CS5 and a d-600. I would like to use camera raw but not working. I downloaded CR 7.3 and still not working. Do I need to upgrade to CS6 ..or just throw it all out the window and get rid of my d-600 ?

I have CS5 and a d-600. I would like to use camera raw but not working. I downloaded CR 7.3 and still not working. Do I need to upgrade to CS6 ..or just throw it all out the window and get rid of my d-600 ?

it allows you to use your cr files, Adobe - Adobe Camera Raw and DNG Converter : For Windows
Camera Raw: How to use Adobe DNG Converter - YouTube

Clean and get rid of popups and adware in mackbook pro,OSX 10.9.5

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