Clicking "Grant Worklist Access" button giving Unpexted error

Hi,
We have an R12.1.3 Oracle Apps 2 Node system running on Solaris 10 (Sparc 64) with 11.2.0.1 Database.
We have enabled worklist. A user reported to us that when he clicks on "Worklist Access" (link is available on homepage below the worklist notifications) and goes to next page to click the "Grant Worklist Access" button, he is getting the below error.
Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
We verified that this is reproducible for all the users including SYSADMIN.
We are clueless what to do as there are no hits on google too.
Please help.

You have encountered an unexpected error. Please contact the System Administrator for assistance. This is a generic error, so please check Apache log files (error_log* and access_log*) for details.
Thanks,
Hussein

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Clicking "Grant Worklist Access" button giving Unpexted error

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