Client not updating - Error Code # 0x80244023 and 0x801901f8

Hello All,
We have a Windows server (2008) which is not pulling updates from WSUS server. It has two NICs - one is public and another is configured with
172.x.x.x range for Admin use (this is for WSUS communication with no DNS setup).
See logs below,
2014-05-07        13:05:50:089     916      1410     Misc     
===========  Logging initialized (build: 7.6.7600.256, tz: +0800)  ===========
2014-05-07        13:05:50:089     916      1410     Misc     
  = Process: C:\Windows\system32\svchost.exe
2014-05-07        13:05:50:089     916      1410     Misc     
  = Module: c:\windows\system32\wuaueng.dll
2014-05-07        13:05:50:089     916      1410     Service *************
2014-05-07        13:05:50:089     916      1410     Service ** START
**  Service: Service startup
2014-05-07        13:05:50:089     916      1410     Service *********
2014-05-07        13:05:50:091     916      1410     Agent   
  * WU client version 7.6.7600.256
2014-05-07        13:05:50:092     916      1410     Agent   
  * Base directory: C:\Windows\SoftwareDistribution
2014-05-07        13:05:50:092     916      1410     Agent   
  * Access type: Named proxy
2014-05-07        13:05:50:092     916      1410     Agent   
  * Default proxy: proxy:8083
2014-05-07        13:05:50:093     916      1410     Agent   
  * Network state: Connected
2014-05-07        13:05:50:520     916      1410     DtaStor Default service
for AU is {00000000-0000-0000-0000-000000000000}
2014-05-07        13:05:50:531     916      1410     DtaStor Default service
for AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2014-05-07        13:05:50:539     916      1410     Agent   
WARNING: Failed to read the service id for re-registration 0x80070002
2014-05-07        13:05:50:539     916      1410     Agent   
WARNING: Missing service entry in the backup data store; cleaning up
2014-05-07        13:06:01:251     916      1594     Report  
CWERReporter::Init succeeded
2014-05-07        13:06:01:251     916      1594     Agent   
***********  Agent: Initializing Windows Update Agent  ***********
2014-05-07        13:06:01:253     916      1594     Agent   
***********  Agent: Initializing global settings cache  ***********
2014-05-07        13:06:01:253     916      1594     Agent   
  * WSUS server: http://172.16.74.28
2014-05-07        13:06:01:253     916      1594     Agent   
  * WSUS status server: http://172.16.74.28
2014-05-07        13:06:01:253     916      1594     Agent   
  * Target group: (Unassigned Computers)
2014-05-07        13:06:01:253     916      1594     Agent   
  * Windows Update access disabled: No
2014-05-07        13:06:01:253     916      1410     Report  
***********  Report: Initializing static reporting data  ***********
2014-05-07        13:06:01:253     916      1410     Report  
  * OS Version = 6.1.7601.1.0.196626
2014-05-07        13:06:01:253     916      1594     DnldMgr           
Download manager restoring 0 downloads
2014-05-07        13:06:01:253     916      1410     Report  
  * OS Product Type = 0x0000000A
2014-05-07        13:06:01:260     916      1594     AU       
###########  AU: Initializing Automatic Updates  ###########
2014-05-07        13:06:01:261     916      1594     AU       
  # WSUS server: http://172.16.74.28
2014-05-07        13:06:01:261     916      1594     AU       
  # Detection frequency: 1
2014-05-07        13:06:01:261     916      1594     AU       
  # Approval type: Pre-install notify (Policy)
2014-05-07        13:06:01:261     916      1594     AU       
  # Auto-install minor updates: Yes (Policy)
2014-05-07        13:06:01:261     916      1594     AU       
  # Will interact with non-admins (Non-admins are elevated (Policy))
2014-05-07        13:06:01:384     916      1410     Report  
  * Computer Brand = VMware, Inc.
2014-05-07        13:06:01:384     916      1410     Report  
  * Computer Model = VMware Virtual Platform
2014-05-07        13:06:01:390     916      1410     Report  
  * Bios Revision = 6.00
2014-05-07        13:06:01:390     916      1410     Report  
  * Bios Name = PhoenixBIOS 4.0 Release 6.0    
2014-05-07        13:06:01:390     916      1410     Report  
  * Bios Release Date = 2012-07-09T00:00:00
2014-05-07        13:06:01:390     916      1410     Report  
  * Locale ID = 1033
2014-05-07        13:06:01:392     916      1594     AU       
Successfully wrote event for AU health state:0
2014-05-07        13:06:01:392     916      1594     AU       
Initializing featured updates
2014-05-07        13:06:01:392     916      1594     AU       
Found 0 cached featured updates
2014-05-07        13:06:01:392     916      1594     AU       
Successfully wrote event for AU health state:0
2014-05-07        13:06:01:395     916      1714     Report  
WARNING: Failed to open event cache file at C:\Windows\SoftwareDistribution\EventCache\{1EDE8AC5-7759-45EC-9747-C62989CBAEF4}.bin for reading with hr = 80070002.
2014-05-07        13:06:01:396     916      1714     Report  
WARNING: Failed to open event cache file at C:\Windows\SoftwareDistribution\EventCache\{EEE2278A-AE78-4886-96CF-5C5946BA8699}.bin for reading with hr = 80070002.
2014-05-07        13:06:01:396     916      1594     AU       
Successfully wrote event for AU health state:0
2014-05-07        13:06:01:396     916      1594     AU       
AU finished delayed initialization
2014-05-07        13:06:01:397     916      1594     AU       
Triggering AU detection through DetectNow API
2014-05-07        13:06:01:397     916      1594     AU       
Triggering Online detection (non-interactive)
2014-05-07        13:06:01:397     916      1410     AU       
2014-05-07        13:06:01:397     916      1410     AU       
## START ##  AU: Search for updates
2014-05-07        13:06:01:397     916      1410     AU       
2014-05-07        13:06:01:399     916      1410     AU       
<<## SUBMITTED ## AU: Search for updates [CallId = {177B400D-42A5-46EB-8588-A6F107FF3C77}]
2014-05-07        13:06:01:399     916      1714     Agent   
2014-05-07        13:06:01:399     916      1714     Agent   
** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
2014-05-07        13:06:01:399     916      1714     Agent   
2014-05-07        13:06:01:399     916      1714     Agent   
  * Online = Yes; Ignore download priority = No
2014-05-07        13:06:01:399     916      1714     Agent   
  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation'
and RebootRequired=1"
2014-05-07        13:06:01:399     916      1714     Agent   
  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-05-07        13:06:01:399     916      1714     Agent   
  * Search Scope = {Machine}
2014-05-07        13:06:01:399     916      1714     Setup   
Checking for agent SelfUpdate
2014-05-07        13:06:01:400     916      1714     Setup   
Client version: Core: 7.6.7600.256  Aux: 7.6.7600.256
2014-05-07        13:07:03:952     916      1714     Misc     
WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f8
2014-05-07        13:07:03:952     916      1714     Misc     
WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f8
2014-05-07        13:07:22:828     916      1714     Misc     
WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f8
2014-05-07        13:07:22:828     916      1714     Misc     
WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f8
2014-05-07        13:09:02:845     916      1714     Misc     
WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f8
2014-05-07        13:09:02:845     916      1714     Misc     
WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f8
2014-05-07        13:10:02:451     916      1714     Misc     
WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x801901f8
2014-05-07        13:10:02:451     916      1714     Misc     
WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x801901f8
2014-05-07        13:10:02:451     916      1714     Misc     
WARNING: DownloadFileInternal failed for http://172.16.74.28/selfupdate/wuident.cab: error 0x801901f8
2014-05-07        13:10:02:452     916      1714     Setup   
WARNING: SelfUpdate check failed to download package information, error = 0x80244023
2014-05-07        13:10:02:452     916      1714     Setup   
FATAL: SelfUpdate check failed, err = 0x80244023
2014-05-07        13:10:02:452     916      1714     Agent   
  * WARNING: Skipping scan, self-update check returned 0x80244023
2014-05-07        13:10:02:452     916      1714     Agent   
  * WARNING: Exit code = 0x80244023
2014-05-07        13:10:02:452     916      1714     Agent   
2014-05-07        13:10:02:452     916      1714     Agent   
**  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2014-05-07        13:10:02:452     916      1714     Agent   
2014-05-07        13:10:02:452     916      1714     Agent   
WARNING: WU client failed Searching for update with error 0x80244023
2014-05-07        13:10:02:453     916      ae8       AU       
>>##  RESUMED  ## AU: Search for updates [CallId = {177B400D-42A5-46EB-8588-A6F107FF3C77}]
2014-05-07        13:10:02:453     916      ae8       AU       
  # WARNING: Search callback failed, result = 0x80244023
2014-05-07        13:10:02:453     916      ae8       AU       
  # WARNING: Failed to find updates with error code 80244023
2014-05-07        13:10:02:453     916      ae8       AU       
2014-05-07        13:10:02:454     916      ae8       AU       
##  END  ##  AU: Search for updates [CallId = {177B400D-42A5-46EB-8588-A6F107FF3C77}]
2014-05-07        13:10:02:454     916      ae8       AU       
2014-05-07        13:10:02:457     916      ae8       AU       
Successfully wrote event for AU health state:0
2014-05-07        13:10:02:457     916      ae8       AU       
AU setting next detection timeout to 2014-05-07 06:08:08
2014-05-07        13:10:02:457     916      ae8       AU       
Successfully wrote event for AU health state:0
2014-05-07        13:10:02:458     916      ae8       AU       
Successfully wrote event for AU health state:0
2014-05-07        13:10:02:463     916      1714     Report  
CWERReporter finishing event handling. (00000000)
2014-05-07        13:10:07:452     916      1714     Report  
REPORT EVENT: {E1B169E2-C0FC-4D33-A70B-41F76CB362B9}            2014-05-07 13:10:02:452+0800  1          148       101      
{D67661EB-2423-451D-BF5D-13199E37DF28}      1            80244023          SelfUpdate        
Failure   Software Synchronization            Windows Update Client failed to detect with error 0x80244023.
2014-05-07        13:10:07:462     916      1714     Report  
CWERReporter::HandleEvents - WER report upload completed with status 0x8
2014-05-07        13:10:07:463     916      1714     Report  
WER Report sent: 7.6.7600.256 0x80244023 D67661EB-2423-451D-BF5D-13199E37DF28 Scan 101 Managed
2014-05-07        13:10:07:463     916      1714     Report  
CWERReporter finishing event handling. (00000000)
I verified through Nslookup and found WSUS server IP and name does not resolved. However, the download manager window is opening up while accessing
- http://172.16.74.28/selfupdate/wuident.cab from server browser.
Please help.

2014-05-07        13:06:01:395     916      1714     Report   WARNING: Failed to open event cache file at C:\Windows\SoftwareDistribution\EventCache\{1EDE8AC5-7759-45EC-9747-C62989CBAEF4}.bin
for reading with hr = 80070002.
This type of error is quite often symptomatic of a corrupted WUA datastore.
2014-05-07        13:07:03:952     916      1714     Misc      WARNING: WinHttp: SendRequestToServerForFileInformation failed with
0x801901f8
The 0x801901F8 is an HTTP 504 -- "request timed out waiting on a gateway".
2014-05-07        13:06:01:253     916      1594     Agent      * Target group: (Unassigned Computers)
2014-05-07        13:06:01:261     916      1594     AU          # Detection frequency: 1
When using Server-Side Targeting, this value should be at least 2 hours. Based on the above three observations, I recommend the following response:
Verify that the routing table is correct and that requests for 172.16/16 are actually leaving on the correct NIC.
Change the Detection Frequency to at least 2 hours (until you fix the communication issue it might as well be 22 hours!).
Run wuauclt /resetauthorization /detectnow.
If the 0x80070002 error persists, do the following:
Stop the Windows Update service.
Rename %windir%\SoftwareDistribution to SoftwareDistribution.OLD.
Start the Windows Update service.
Run wuauclt /resetauthorization /detectnow and observe the results. If the issue is resolved, copy the ReportingEvents.log from SoftwareDistribution.OLD back to the new SoftwareDistribution.
If the issue is not resolved, post that detection event for further analysis.
Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
SolarWinds Head Geek
Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
http://www.solarwinds.com/gotmicrosoft
The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

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    Hi,
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    Regards
    Yolanda Zhu
    TechNet Community Support

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    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
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    Bump
    I am also having the same issue with a lot of the softwares i have downloaded. Its unable to download the initial patch update.

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