Cluster doesn't have operational quorum - one node of the cl couldnt reach

Hi All,
(I posted this issue at an other forum but I thought this one is more suitable, sorry to post it again)
I'd like to ask help regarding to the problem I had which made me
block. Unfortunately my investigation was not good enough.
Here is the brief description below;
I have a V440 cluster and one of the node could not boot up
successfully, startup log says me;
cluster doesn't have operational quorum yet; waiting for quorum.
what I did were;
1./ booting both nodes at the same time - didn't work
2./ shutdown good node and only started up bad node - didn't work
3./ replaced cluster interconnect cables with working cables - didn't
work
Please take a look at the startup log and let me know what I should do
further.
Your helps will be really appreciated for me thx,
++++++++++
Rebooting with command: boot
Boot device: disk0 File and args:
SunOS Release 5.9 Version Generic_122300-28 64-bit
Copyright 1983-2003 Sun Microsystems, Inc. All rights reserved.
Use is subject to license terms.
/pci@1d,700000/pci@1/scsi@4 (qus0):
initiator SCSI ID now 6
/pci@1d,700000/pci@1/scsi@5 (qus1):
initiator SCSI ID now 6
/pci@1d,700000/pci@2/scsi@4 (qus2):
initiator SCSI ID now 6
/pci@1d,700000/pci@2/scsi@5 (qus3):
initiator SCSI ID now 6
Hardware watchdog enabled
SC unretrieved msg SEP 16 09:21:50 2008 UTC [Host System has Reset]
Starting VxVM restore daemon...
VxVM starting in boot mode...
NOTICE: vxvm:vxdmp: added disk array OTHER_DISKS, datype = OTHER_DISKS
NOTICE: vxvm:vxdmp: disabled path 32/0x298 belonging to the dmpnode
232/0x8
NOTICE: vxvm:vxdmp: disabled dmpnode 232/0x8
configuring IPv4 interfaces: ce1 ce2 ce5 ce6.
Hostname: kadikoy
VxVM starting special volumes ( swapvol rootvol var oracle
rootdisk_25vol )...
Booting as part of a cluster
NOTICE: CMM: Node taksim (nodeid = 1) with votecount = 1 added.
NOTICE: CMM: Node kadikoy (nodeid = 2) with votecount = 1 added.
NOTICE: CMM: Quorum device 1 (/dev/did/rdsk/d4s2) added; votecount =
1, bitmask of nodes with configured paths = 0x3.
NOTICE: clcomm: Adapter ce8 constructed
NOTICE: clcomm: Path kadikoy:ce8 - taksim:ce8 being constructed
NOTICE: clcomm: Adapter ce4 constructed
NOTICE: clcomm: Path kadikoy:ce4 - taksim:ce4 being constructed
NOTICE: CMM: Node kadikoy: attempting to join cluster.
NOTICE: clcomm: Path kadikoy:ce8 - taksim:ce8 errors during initiation
NOTICE: clcomm: Path kadikoy:ce4 - taksim:ce4 errors during initiation
WARNING: Path kadikoy:ce8 - taksim:ce8 initiation encountered errors,
errno = 62. Remote node may be down or unreachable through this path.
WARNING: Path kadikoy:ce4 - taksim:ce4 initiation encountered errors,
errno = 62. Remote node may be down or unreachable through this path.
NOTICE: CMM: Quorum device 1 (gdevname /dev/did/rdsk/d4s2) can not be
acquired by the current cluster members. This quorum device is held by
node 1.
NOTICE: CMM: Cluster doesn't have operational quorum yet; waiting for
quorum.
NOTICE: vxvm:vxdmp: enabled path 32/0x298 belonging to the dmpnode
232/0x8
NOTICE: vxvm:vxdmp: enabled dmpnode 232/0x8
++++++++++

Tim.Read wrote:
The key messages are:
NOTICE: clcomm: Path kadikoy:ce8 - taksim:ce8 errors during initiation
NOTICE: clcomm: Path kadikoy:ce4 - taksim:ce4 errors during initiation
WARNING: Path kadikoy:ce8 - taksim:ce8 initiation encountered errors,
errno = 62. Remote node may be down or unreachable through this path.
WARNING: Path kadikoy:ce4 - taksim:ce4 initiation encountered errors,
So the heartbeat networks between the two machines aren't working. Without that, the existing node won't allow this node to join the cluster and then release its reservations.
Regards,
Tim
---hi,
thanks,
but interconnects are connected point-to-point and working fine on other clusters, so How can I investigate heartbeat networks?
on the other side as you said bad node can not boot up.
regards,
Halit

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    Hi,
    the problem lies in the error message around the quorum device. The SC documentation, specifically the Sun Cluster Error Messages Guide at http://docs.sun.com/app/docs/doc/820-4681 explains this as follows:
    414208 QUORUM_GENERIC: quorum preempt error in CMM: Error %d --- QUORUM_GENERIC Tkown ioctl failed on quorum device %s.
    Description:
    This node encountered an error when issuing a QUORUM_GENERIC Take Ownership operation on a quorum device. This error indicates that the node was unsuccessful in preempting keys from the quorum device, and the partition to which it belongs was preempted. If a cluster is divided into two or more disjoint subclusters, one of these must survive as the operational cluster. The surviving cluster forces the other subclusters to abort by gathering enough votes to grant it majority quorum. This action is called "preemption of the losing subclusters".
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    You should try to follow this advice. I would propose to chose a different QD before trying to do this, if you have one available. Is it possible that this LUN has been in use by a different cluster?
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    Hartmut

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    Since my library is > the ipod ( 4 GB model) I cannot use the option ' sync all songs & playlists' , which is what I originally used when the library was < the ipod. At that point I did get ( automatically I think..) a few playlists onto the ipod.
    Howeever, since the library got too big, I have to select 'sync to these playlists only' . I use 1 master list, which works, ( it syncs all the songs to the ipod and I get just that playlist on the 'pod) but any attempt to select another playlist from that dialogue box results in consistent hanging of iTunes, and you have to kikll it in task manager.
    I would have thought that you could simply drag n drop a playlist onto the connected ipod icon (that would be more elegant) but the inteface doesn't allow it..
    Oh and another thing ..why does the syncing tool delete ones on the go playlists from the pod ? I can't even get around this issue by making them manually on the 'pod as they get deleted when syncing.. Grrrrhhh
    Where to go from here guys & gals ??
    Thanks...any tips gratefully received
    Aries/ AMD Windows 2000 Draytek Wireless DSL 2 Mb

    Ok I'll try that, although I did try it earlier when I had iTunes 5.xx loaded, I think.
    As to size of playlists, I have a master (900 songs) that defines what will fit onto the ipod , I then generate all the others as subsets of the master (not of the library)- hence I know they will all fit
    Can you also clarify something for me: the dialogue box we are discussing is intended, I think, so that one can set the automatic synching of certain playlists between the PC & the ipod. Is that the only way one can select other playlists to go to the ipod - i.e. as static once-offs, not synchronised ?
    Apple' docs, I think, are poor in this regard - they assume most ipods are bigger then the users song library and they gloss over the details of this alternate mode of playlist synching.
    Thanks - Nick

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