CMYK to RGB to CMYK again...why?

I'll be the first to admit - I am relatively new and inexperienced when it comes to color management.
I am a prepress tech - 6 years now or so. Been in printing for 24 years - was a conventional stripper before that.
Not a complete dummy but I was never exposed to the old ways of electronic prepress -
My question is a "why?"
We have a PDF based workflow running Trueflow.
Because we have an older version of Trueflow that requires specific settings in order to accept PDF files, I have a certain criteria that supplied PDFs must meet.
I don't always get them that way - so I have a preflight routine where I open all PDFs and check them for spots/RGB/Lab color swatches, etc and convert as needed to CMYK. I then flatten them in PitStop extreme and run them through my rip.
We do not have the ability to proof with ripped PDF files - therefore, when a PDF proof is required, I want it to be the print file that will be used to output to plates.
OK - now you have a little background about my methods -
Here is the question.
My client was supplied a CMYK vector PDF ad.
Artist for the client opened ad in photoshop, rasterized it and converted it to RGB, placed it in his Quark document and sent the 16 page PDF file to me
I received it, noted that the file was full of spots and RGB and did a conversion back to CMYK in pitstop
We sent a PDF proof to the client, who approved it (for the record, when we PDF proof, we assume that color is not critical otherwise the client would have asked for a matchprint)
OK - so we print the booklet and client is very unhappy with the color on the back page.
Artist says that we should have let the rip convert the RGB file to CMYK instead of doing it myself - like I trust my rip to do what it should - I don't - it has made a mess of things in the past. I know what condition my files have to be in before they go in the oven. I don't take chances.
My question is, why would he convert it to RGB in the first place? I am completely lost on this one. If I am supplied a CMYK file, what reason is there for converting it to RGB before placing it into the document?
Can anyone explain why this would be necessary?
Thanks in advance!!!! I'm sure there are some gurus out there who can make sense of it in explaining it to me.

From what you describe in the original post, I get the feeling that the wrong question is being asked. In the particular case, there was probably no need at all to convert (or maybe even rasterize) the PDF you supplied. If the client's artist only needed to make minor changes to an existing layout, he or she would obviously have been better off applying those changes to the original layout document (InDesign, QuarkXPress) to conserve editable vector data and the source colours of any pixel images. Only if the original layout document was not available or had been modified colour-wise at a later production stage would I have used a PDF as the basis for editing the ad. Maybe the artist inadvertently made the RGB conversion when rasterizing the PDF? As you supplied the PDF and your company ultimately did the printing as well, I see no reason why the data would have to be converted to RGB and back to CMYK; the artist could have easily left everything as is and just added the modifications.  What flavour of PDF did you supply? For your CMYK safe workflow, I guess PDF/X-1a would have been the most appropriate one*. Then the artist could work in the device space as you do or convert any new RGB content to the CMYK space as specified in the PDF/X output intent. I would recommend to communicate who does what before the layout work rather than after printing and running across unpleasant surprises. Redundantly converting colours back and forth without a clear and strict process and colour management is a very bad idea in my opinion, and as you saw, it can yield quite unsatisfactory results. It does take more effort to set things up properly, but in the end it tends to cost less and deliver (far) better results than troubleshooting and re-printing a screwed-up mess.
* If your Trueflow system requires different, non-standard PDF settings, then things get more complicated. Your company's management may want to consider whether the equipment on hand is really up to the tasks it is supposed to perform ...

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