Com.crystaldecisions.sdk.exception.SDKException$ServiceNotFound: The service ReportEngine could not be found

I am attempting to automate the "Save As" or export funtion of a webi doc but the documentation that states:
ReportEngine repEngine = (ReportEngine)EnterpriseSession.getService("ReportEngine");
Fails with:
com.crystaldecisions.sdk.exception.SDKException$ServiceNotFound: The service ReportEngine could not be found
When I run:
enterpriseSession.getServiceNames("CMSName", 0);
There is now "ReportEngine" listed.
Can anyone help????? This is not JSP but a command line app that simple need to open a doc, then to getView() to get the binary version of the Webi doc in PDF and simply save to disk via some java method.
I can get the doc, query reports, schedule reports, etc.. Just not export the report to disk.
Can anyone help???

These are the only things that show up when I call:
EnterpriseSession().getServiceNames("sales-demo", 0);
Batch
Diagnostics
InfoStore
Logon
NameService
OCAAdministrator
Pinger
PluginDistribution
Session
APSAdmin
AuditAdmin
ISGeneralAdmin
SSOAdmin
This is the whole error:
Exception in thread "main" java.lang.NoClassDefFoundError: com/businessobjects/wp/dbg/DBGTraceable
     at java.lang.ClassLoader.defineClass1(Native Method)
     at java.lang.ClassLoader.defineClass(Unknown Source)
     at java.security.SecureClassLoader.defineClass(Unknown Source)
     at java.net.URLClassLoader.defineClass(Unknown Source)
     at java.net.URLClassLoader.access$100(Unknown Source)
     at java.net.URLClassLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at java.net.URLClassLoader.findClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClassInternal(Unknown Source)
     at com.businessobjects.rebean.wi.occa.WebiReportEngine.<init>(WebiReportEngine.java:66)
     at com.businessobjects.rebean.wi.occa.WebiReportEngineFactory.makeOCCA(WebiReportEngineFactory.java:64)
     at com.crystaldecisions.sdk.framework.internal.a.getService(Unknown Source)
     at com.crystaldecisions.sdk.framework.internal.a.getService(Unknown Source)
     at com.tidalsoft.adaptors.buisnessobjects.EnterpriseSession.getReportEngine(EnterpriseSession.java:72)
     at com.tidalsoft.adaptors.buisnessobjects.BO.main(BO.java:28)

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    If you have any feedback on our support, please click
    here.
    Katherine Xiong
    TechNet Community Support

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        static UI.Canvas.Text _operatorCodeDisplayText;
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        static Drawing drawing = new Drawing();
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            Color blue = new Color(50, 100, 150);
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            // Add Line
            UI.Canvas.Line ln = new UI.Canvas.Line(10, 35, 300, 35, white);
            _canvas += ln;
            // _companyname = new UI.Canvas.Text(30, 45, "KEYBORD DEMO", "Univers Bold", 18, white);
            // _canvas += _companyname;
            // Add UI keycode text
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            _canvas += _exitInstruction;
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            _canvas += _appliCationTitle;
            _operatorCodeDisplayText = new UI.Canvas.Text(20, 100, operatorCodeDisplayHeader, "Univers Bold", 20, white);
            _canvas += _operatorCodeDisplayText;
            // Set up keypad event handler
            _keypad = new UI.Keypad();
            _keypad.KeyDown += new UI.Keypad.KeyEventHandler(KeyHandler);
            // Set up timer event handler
            UI.Canvas.Timer timer = new UI.Canvas.Timer();
            timer.Interval = 1000;
            timer.Tick += new UI.Canvas.TimerEventHandler(TimerHandler);
            timer.Start();
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            Communication.USBHost _usbHost = new Communication.USBHost("/dev/ttyUSB0");
            _usbHost.Open();
            // Enter UI main loop
            _canvas.Run();
            // Cleanup UI
            _canvas.Dispose();
            _keypad.Dispose();
            return 0;
        public static void KeyHandler(Object o, UI.Keypad.KeyEventArgs eventArgs)
            int keycode;
            keycode = eventArgs.KeyChar;
            if (keycode == 4)
                _isExitKeyPressed = true;
                return;
        public static void TimerHandler(Object obj, UI.Canvas.TimerEventArgs eventArgs)
            if (_isExitKeyPressed)
                UI.Canvas.Timer timer = (UI.Canvas.Timer)obj;
                timer.Stop();
                _canvas.Exit();
            else
                // Open the first USB host device and read any data sent
                Communication.USBHost usbHost = new Communication.USBHost("/dev/ttyUSB0");
                usbHost.Open();
                if (usbHost.IsOpen)
                    Console.WriteLine("Opened /dev/ttyUSB0 ({0})", usbHost.HIDName);
                    FileStream fileStream = usbHost.GetStream();
                    try
                        int timeout = 0;
                        int i;
                        while (timeout < 5)
                            // Console.WriteLine("Exiting in {0} secs", 10 - timeout);
                            Byte[] bytes = new Byte[256];
                            if ((i = fileStream.Read(bytes, 0, bytes.Length)) > 0)
                                // string data = System.Text.Encoding.ASCII.GetString(bytes, 0, bytes.Length);
                                string data = System.Text.Encoding.ASCII.GetString(bytes, 0, i++);
                                _operatorCodeValue = data;
                                // _operatorCodeValue = _operatorCodeValue + data;
                                _operatorCodeDisplayText.Data = operatorCodeDisplayHeader + _operatorCodeValue.Substring(_operatorCodeValue.Length - 7, 7);
                                int leftCordinate = 40;
                                drawing.Clear();
                                Drawing.Text line1Text = new Drawing.Text();
                                line1Text.Point = new Point(leftCordinate + 30, 40);
                                line1Text.Data = _operatorCodeValue.Substring(_operatorCodeValue.Length - 7, 7);
                                line1Text.Height = 18;
                                line1Text.FontName = "CG Times Bold";
                                drawing += line1Text;
                                drawing.PartialRendering = true;
                                printControl.PrintFeed(drawing, 4);
                            else
                                Thread.Sleep(1000);
                                timeout++;
                    catch (Exception ex)
                        Console.WriteLine("Exception reading /dev/ttyUSB0: {0}", ex.Message);
                // Wait a short while
                Thread.Sleep(1000);
                // Clean up 
               // usbHost.Dispose();
            return;

    Hiya,
     The error is because the app tried to import that driver but it was not found. So, you will need
    to recheck your project setup, provide locations for imports, etc. I am not familar with Intermec Printer.
    The code snippet does not show any information about the DLL import, check there too.
    Hope this helps. :)

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