Com.sap.ip.bi.web.portal.integration.launcher slow in Portal

Hi experts,
com.sap.ip.bi.web.portal.integration.launcher is consistently showing as one of the slowest-running in our NW2004s SP16 Portal (non-Federated).  Even the report variable screen is slow to load especially on first-time access. E.g., 31.8 seconds first time, 5.9 seconds second access in same session.
But what is curious is that it sometimes the variable screen load time goes as low as 350ms if you keep trying within the same session.
We've done the obvious - patching the BI Web App components, tuning the portal & Java runtime, checking the JCOs, load-balancing, tweaked the BI backend... but without being able to impact the performance of this application substantially.
So I would value any suggestions for improvement!  Any tables we can cache?  Any SAP Notes to shed some light on this area?  Any Portal settings to tweak?
Thanks, Marc

Hi Marc,
Slow point are to com.sap.ip.bi.web.portal.integration.launcher and
JCO connection. Would you please check CPIC_MAX_CONV in SAP Note 314530?
-Regarding of BI java on Web performance, would you please check the
SAP Note 1022930?
SAP Note 1025307 is a summary notes for performance on Web.
Do you use antivirus software with a javascript  scanner, but still would you please also check the SAP Note 983066 because sometime this also may responsible for slow performance.
SAP Note 948158:  Performance problems/measuring BI Java Web runtime
One more thing would like to highlight:
In first acess it's slow because OLAP cache was not in use, but after the first execution it's loading the variable from the cache so it's comperatively fast then the previous acess.
Let me know, incase any confusion..
Thank you,
Tilak

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    Component : com.sap.portal.appintegrator.sap.WebDynpro
         at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:251)
         at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:267)
         at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:312)
         at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:385)
         at com.sapportals.portal.navigation.workAreaiView.doOnNodeReady(workAreaiView.java:238)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)
         at com.sapportals.portal.navigation.workAreaiView.handleEvent(workAreaiView.java:356)
         at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
         at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:369)
         at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)
         at com.sapportals.portal.pb.PageBuilder.createAndAddEmbeddediView(PageBuilder.java:178)
         at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:391)
         at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:234)
         at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:576)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)
         at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:725)
         at com.sapportals.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:685)
         at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
         at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:369)
         at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:642)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    Caused by: com.sapportals.portal.prt.core.broker.PortalComponentInstantiationException: Could not instantiate implementation class com.sapportals.portal.sapapplication.SAPApplicationIntegratorComponent of Portal Component com.sap.portal.appintegrator.sap.WebDynpro because: Linkage error while loading implementation class
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:234)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getComponentInstance(PortalComponentItemFacade.java:160)
         at com.sapportals.portal.prt.core.broker.PortalComponentItem.getComponentInstance(PortalComponentItem.java:732)
         at com.sapportals.portal.prt.component.PortalComponentContext.getComponent(PortalComponentContext.java:103)
         at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:242)
         ... 41 more
    Caused by: java.lang.NoClassDefFoundError: com/sapportals/portal/appintegrator/AbstractIntegratorComponent
    Loader Info -
    ClassLoader name: [com.sapportals.portal.prt.util.ApplicationClassLoader@72f155]
    Parent loader name: [sap.com/com.sap.portal.appintegrator.sap]
    References:
       not registered!
    Resources:
       D:\usr\sap\SPD\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.portal.appintegrator.sap\private\classes
       D:\usr\sap\SPD\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.portal.appintegrator.sap\private\lib\com.sap.portal.appintegrator.sap_core.jar
    The error occurred while trying to load "com.sapportals.portal.sapapplication.SAPApplicationIntegratorComponent".
         at com.sap.engine.frame.core.load.ReferencedLoader.loadClass(ReferencedLoader.java:389)
         at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:302)
         at java.lang.Class.forName0(Native Method)
         at java.lang.Class.forName(Class.java:219)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:228)
         ... 45 more
    Arguments : com.sapportals.portal.prt.component.PortalComponentException: Error in init method
    Component : com.sap.portal.appintegrator.sap.WebDynpro
         at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:251)
         at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:267)
         at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:312)
         at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:385)
         at com.sapportals.portal.navigation.workAreaiView.doOnNodeReady(workAreaiView.java:238)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)
         at com.sapportals.portal.navigation.workAreaiView.handleEvent(workAreaiView.java:356)
         at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
         at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:369)
         at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)
         at com.sapportals.portal.pb.PageBuilder.createAndAddEmbeddediView(PageBuilder.java:178)
         at com.sapportals.portal.pb.PageBuilder.createiView(PageBuilder.java:391)
         at com.sapportals.portal.pb.PageBuilder.createAndAddiViews(PageBuilder.java:234)
         at com.sapportals.portal.pb.PageBuilder.doOnNodeReady(PageBuilder.java:576)
         at com.sapportals.portal.prt.component.AbstractPortalComponent.handleEvent(AbstractPortalComponent.java:388)
         at com.sapportals.portal.pb.PageBuilder.handleEvent(PageBuilder.java:725)
         at com.sapportals.portal.prt.component.CachablePortalComponent.handleEvent(CachablePortalComponent.java:685)
         at com.sapportals.portal.prt.pom.ComponentNode.handleEvent(ComponentNode.java:252)
         at com.sapportals.portal.prt.pom.PortalNode.fireEventOnNode(PortalNode.java:369)
         at com.sapportals.portal.prt.pom.AbstractNode.addChildNode(AbstractNode.java:340)
         at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:642)
         at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
         at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    Caused by: com.sapportals.portal.prt.core.broker.PortalComponentInstantiationException: Could not instantiate implementation class com.sapportals.portal.sapapplication.SAPApplicationIntegratorComponent of Portal Component com.sap.portal.appintegrator.sap.WebDynpro because: Linkage error while loading implementation class
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:234)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getComponentInstance(PortalComponentItemFacade.java:160)
         at com.sapportals.portal.prt.core.broker.PortalComponentItem.getComponentInstance(PortalComponentItem.java:732)
         at com.sapportals.portal.prt.component.PortalComponentContext.getComponent(PortalComponentContext.java:103)
         at com.sapportals.portal.prt.component.PortalComponentContext.init(PortalComponentContext.java:242)
         ... 41 more
    Caused by: java.lang.NoClassDefFoundError: com/sapportals/portal/appintegrator/AbstractIntegratorComponent
    Loader Info -
    ClassLoader name: [com.sapportals.portal.prt.util.ApplicationClassLoader@72f155]
    Parent loader name: [sap.com/com.sap.portal.appintegrator.sap]
    References:
       not registered!
    Resources:
       D:\usr\sap\SPD\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.portal.appintegrator.sap\private\classes
       D:\usr\sap\SPD\JC00\j2ee\cluster\server0\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.portal.appintegrator.sap\private\lib\com.sap.portal.appintegrator.sap_core.jar
    The error occurred while trying to load "com.sapportals.portal.sapapplication.SAPApplicationIntegratorComponent".
         at com.sap.engine.frame.core.load.ReferencedLoader.loadClass(ReferencedLoader.java:389)
         at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:302)
         at java.lang.Class.forName0(Native Method)
         at java.lang.Class.forName(Class.java:219)
         at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.getInstanceInternal(PortalComponentItemFacade.java:228)
         ... 45 more
    Dsr Component : <Server Name>
    Dsr Transaction : 5a4c6ec082f111dccf17000e7f3049de
    Dsr User : <User>
    Indent : 0
    Level : 0
    Message Code :
    Message Type : 1
    Relatives : /System/Server
    Resource Bundlename :
    Session : 44
    Source : com.sap.portal.portal
    ThreadObject : SAPEngine_Application_Thread[impl:3]_27
    Transaction :
    User : <User>
    Thanks,
    Omri

    Solved it.
    This is what I did:
    1) Took par from my production environment (same SP level)
    2) Clear the par (by using 'Archive Remover')
    3) Clear the pcd cache
    4) Upload the par (redploy)\
    5) Restart the portal
    Thanks,
    Omri

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