Combine CAD Macro Keystrokes

IPCC Enterprise 7.5
CAD Voice Contact Workflow Macro - [SHIFT] is for Shift and [TAB] is for Tab - is there a way to Shift+Tab i.e. combine Shift & Tab keystrokes and pass them to be pressed at the sime time please?
Thanks & Regards,
Kartik

I know [CONTROL]a works as expected, therefore, wouldn't [SHIFT][TAB] work too?  Have you tried it?
I think the way it works is, each line, all of the commands are executed at once.
E.g.,
[CONTROL][ALT][DELETE]
Would do what you think it would.  I suppose I should test this, but that is probably easy enough for you to test also.  Let us know.

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    [APPLICATION:=CALL LOGGING]
    [DELAY] 1500
    [CONTROL] N
    [DELAY] 2500
    [DATA FIELD:CALLING#]
    [TAB]
    [DELAY] 1000
    [ALT] 1
    What is your end goal to accomplish?  You want to look up the customer ID but for what purpose?  If it is to populate the Heat caller subset  info we do it a bit differently.  As you can see I grab the calling # from CAD and populate the extension in the Heat callerid subset.  Then tab away from that field.  With Heats validation rules setup the CallerID (LoginID), First Name, Last, email etc are all populated/validated agaist the extension.  The Alt 1 simply move the active field to the call description.
    Not sure if that will help or not.

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