Command Line Compile errors in RH6

Question

We're evaluationg RH6. We can compile Webhelp from the
command line, but on one of our machines we get the following
template errors:
<Snip>___________________________________________
Applying WebHelp 5.50 Template...
Template Error: can not resolve macro: WH_LNG_LoadingData
..Template Error: can not resolve macro: WH_LNG_MergeError1
Template Error: can not resolve macro: WH_LNG_MergeError2
Template Error: can not resolve macro:
WH_LNG_JS_alert_ProjectLoadingFail
.Template Error: can not resolve macro: WH_LNG_PreTooltip in
c:\foo\whtopic.js
Template Error: can not resolve macro: WH_LNG_NextTooltip in
c:\foo\whtopic.js
Template Error: can not resolve macro:
WH_LNG_Show_Navigation_Component in c:\foo\whtopic.js
Template Error: can not resolve macro:
WH_LNG_Hide_Navigation_Component in c:\foo\whtopic.js
Template Error: can not resolve macro:
WH_LNG_Show_Navigation_Component in c:\foo\whtopic.js
Template Error: can not resolve macro:
WH_LNG_Hide_Navigation_Component in c:\foo\whtopic.js
Template Error: can not resolve macro: WH_LNG_SyncTocTooltip
in c:\foo\whtopic.js
.....Template Error: can not resolve macro:
WH_LNG_IndexSelectTopicTitle
Template Error: can not resolve macro:
WH_LNG_IndexSelectTopicLabel
.....Template Error: can not resolve macro:
WH_LNG_LoadingContentsData
Template Error: can not resolve macro: WH_LNG_Book
Template Error: can not resolve macro: WH_LNG_Page
Template Error: can not resolve macro: WH_LNG_Remote_Page
....Template Error: can not resolve macro:
WH_LNG_IndexBtnText
.Template Error: can not resolve macro: WH_LNG_CantSearch
Template Error: can not resolve macro: WH_LNG_LoadingData
..Template Error: can not resolve macro: WH_LNG_SearchPrompt
in c:\foo\whfform.htm
Template Error: can not resolve macro: WH_LNG_SearchPrompt in
c:\foo\whfform.htm
Template Error: can not resolve macro: WH_LNG_FtsBtnText
....Template Error: can not resolve macro:
WH_LNG_JS_alert_ErrorInLoading
.......................................Template Error: can
not resolve macro: WH_LNG_SearchPrompt in c:\foo\whtbar.js
Template Error: can not resolve macro:
WH_LNG_ToolBarSearchBtnText in c:\foo\whtbar.js
Template Error: can not resolve macro:
WH_LNG_Show_Navigation_Component in c:\foo\whtbar.js
Template Error: can not resolve macro:
WH_LNG_Hide_Navigation_Component in c:\foo\whtbar.js
Template Error: can not resolve macro:
WH_LNG_Hide_Navigation_Component in c:\foo\whtbar.js
Template Error: can not resolve macro: WH_LNG_SyncTocTooltip
in c:\foo\whtbar.js
Template Error: can not resolve macro: WH_LNG_NextTooltip in
c:\foo\whtbar.js
Template Error: can not resolve macro: WH_LNG_PreTooltip in
c:\foo\whtbar.js
<Snip>----------------------------------------------------------------------
The compile is successful, and we can view the output.
Note that the project is under SVN (Tortoise). It does not
generate the errors when compiled on the machine where it resides.
The errors come when compiling from the other machine.
Can anyone tell me the source of these errors?

Answer 1

Hello Dan,
The phrase "Template Error: can not resolve macro:" tells me
that you are using a template, which means that you are likely
generating printed or PDF output. Is this correct?
Can you generate printed output from this computer manually?
Has Microsoft Word been launched on this computer?
Are the macros setup in MS Word set high? You may consider
lowering it some.
If these steps do not help narrow down the issue some, you
might consider renaming normal.dot. You can look on Microsoft's web
site for details on how to do this:
http://support.microsoft.com/kb/822005.
Thank you,
Bobby Walker
Adobe Technical Support