Compatible with quickbooks for printing checks? Driver support

Question

How do I change the font on my 6600 officejet to be compatible with quickbooks for printing checks? When I try to print a check a box pops up and says "Driver lacks full font support". When I went ahead and tried to print the check any way, the wording was way off of the lines.

Answer 1

Hello @Eddy61,
Welcome to the HP Support Forums!
I understand that you're receiving the error 'driver lacks full font support' when attempting through Quickbooks to your HP Officejet Pro 6600 All-in-One Printer. I would like to assist you with resolving this error today. Now I did some research and found that this is a Quickbooks error with the compatibility with your product.
I found under the QuickBooks website some steps that  may quickly resolve this error for you. You can find the steps here.
From the File menu, select Printer Setup.
In the Form Name drop-down list and choose Check/Paycheck.
Click the Settings tab.
Click the drop-down list next to Printer type.
Select Page-oriented (Single sheets).
Click OK to save changes.
Once the setting changes have been made, please try printing again. Should the issue persist, you can try loading a generic print driver onto your machine. To load the generic driver please follow the steps below.
How To Add An Alternate Driver:
Open your Start screen by either selecting the Windows button in the bottom left hand corner of your computer screen or by selecting the Windows key on the bottom left of your keyboard to the left of the Ctrl button
In the Start Screen type 'Devices and Printers' . If the Devices and Printers option doesn't automatically populate, than click on Settings on the top right and then click on Devices and Printers.
In the Devices and Printers folder right click on your HP Officejet Pro 6600 and left click on Printer Properties
Left click on the Advanced tab
Left click on New Driver
When the New Driver window opens just hit 'next' until you see a list of Manufacturers on the left and a list of Printers on the right.
Select HP as the Manufacturer on the left
Select Deskjet 9800 as the printer on the right. If Deskjet 9800 doesn't appear than select 'Windows Update' on the bottom left and once the update completes you will be able to select Deskjet 9800.
After selecting Deskjet 9800 hit next to complete the New Driver Wizard
Under the Printer Properties window select 'Apply' but don't hit OK
Select the General tab
Rename your printer back to HP Officejet Pro 6600
Hit OK
Lastly, right click on your HP Officejet Pro 6600 one more time and left click on Printing Preferences
Left click on the Paper/Quality tab
Left click on the 'Normal' dropdown for Print Quality on the bottom right and change this to Fast Normal
Hit Apply and OK
Now that the new driver has been successfully added in, please try printing through Quickbooks again to verify if the error message has been resolved .
Please respond to this post with the result of your troubleshooting. Good luck!
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