Completly At a Loss with Act As Functionality

I have:
1: An Instance of OBIEE installed on our server, Single Sign On implemented with EBS 12.1 and everthing is running well. I have been following many post about adding the Act As functionality but I have had no luck, cannot even get the 'Act As' link to appear in the Answers Screen. All the config is done, Custommessage folder, Instance Config, Rpd, etc etc
2. I have on my laptop the same version of OBI. No config, unaltered rpd. This is stand alone, working on the Bi Server. When I log in here however I get the Act As link appear with the exception that it says "This Functionality has not been enabled by your Administrator"" NO Custommessage File, no config to the Instanceconfig file and no tables in the rpd!!!!!!!!!!! I can understand the message as Yes it is not set up, but to still display with no Custommessage file, Im at a complete loss.
Was this functionality integrated into the latest version of OBI??
And how to get it to work against an EBS instance.

No I'm suggesting the mod team is preferable to calling India ....
What they do with you is down to them ....  and you.   
Allbeit I doubt you'll see a profile reset, but even better you may see a lasting resolution, hopefully.    

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    From: [email protected]
    To: [email protected]
    Subject: Problem with Edit IN function between LR 2.3 and PS CS3
    There is no reason to shout. There are only other users here trying to help.
    >

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