Computer won't load past grey screen with Apple logo, even with OS Disc

I turn on my computer and only gets to the grey screen with the Apple logo and idling circle. After a while, it loads a small box telling me to restart, time and time again, no matter how many times I restart. I've tried holding "shift" to go into safe mode, it won't let me.
I believe it's originally a Tiger platform, and right now I think it's running on Leopard.
I just bought a Snow Leopard OS X Disc, and I inserted it and tried to let it load. It gave me the restart box. I held down "c" while starting up, got the restart box.
Held down "option", and selected the "Mac OS X install Disc"; it went back to the grey Apple logo screen to load, and gave me the restart box after several minutes. Repeated that and held down "c" while loading, still gave me the box.
Nothing I do with or without the OS X Disc is making a difference. I cannot load anything on my computer, period.
Can someone please suggest something for me to try?

Well if you do then turn both computers off. Connect a Firewire cable between them. Boot your computer into Target Disk Mode. After the TDM screen appears boot the other computer normally. If your drive is accessible it will show up as a disk icon on the Desktop of the other Mac. You can then access your files and transfer them to another hard drive.
Then open Disk Utility. Your drive should appear in the sidebar list. Select the drive entry (mfgr.'s ID and drive size) then click on the Partition tab in the DU main window. Set the Partition Scheme drop down menu to one. Set the Format type drop down menu to Mac OS Extended, Journaled, then click on the Partition button and wait for the process to complete.
Your drive should now be OK assuming it's not mechanically damaged. Eject the drive from the Desktop as you would eject any removable drive and disconnect the Firewire cable. Shutdown your computer. You can now boot from the installer disc and install OS X.

Similar Messages

Computer Won't Load Past Grey Screen

So I was using my computer last night and it just died on me. The battery says it is full and all too. But when I go to start it back up again, it won't go past the grey screen. I have tried all the keyboard shortcuts and nothing seems to work. I have had it on and running for about 30 minutes so far and nothing has changed.
This has happened to me once already and I had to have the whole computer restarted and I lost everything. I really don't want to lose everything yet again but I don't know what to do.
I also cant seem to find my OSX startup disk. Of course. I was wondering what are all the options/keyboard shortcuts so I can try everything before I decided to just give it to the tecs to deal with.

!http://i46.tinypic.com/2nvn6f.gif!
"I have tried all the keyboard shortcuts and nothing seems to work."
Which ones? Need details to avoid the +"been there, done that"+ scenarios.
"I also cant seem to find my OSX startup disk."
You will need to locate the Install DVD in order to troubleshoot. Otherwise, you will end up w/a very expensive door stop.;)
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
!http://i50.tinypic.com/izvwo1.gif!

I need Help! Power Mac g5 computer won't load past grey screen.

Tonight my old power mac g5 computer (that I had for 8 years) has finally decided not to boot anymore. What happend was I was on my computer, and looking up something on spotlight until it froze over, (i am assuming its a kernal panic) It then crashed. I turned it off and tried to reboot it. At first, only the apple symbol appeared and no loading bar and then I turned it off again, but now I have a continuious loading bar. I've turned it off several times and rebooted but to no success (my cd drive is also broken) I fear I may have to get rid of it but I cant afford another tower right now..they're too expensive....What can I do?
Thank you, and I look forward to hearing from you.

OK, a number of things, sort of in order:
1. Does it boot from an install disc? You may need to hold the left button of a wired mouse down at boot to get the optical tray to open, or you can use open firmware to open and close the tray. (see below) Can you run Disk Utility from the install disk to check and/or repair your boot volume?
2. How about the PRAM battery? How new is it? If it is the original, you need to replace it for sure. If it if more than a couple of years old, it should be replaced preemptively as it is likely weak enough by now to have caused some mischief (more so if the machine has been off power and unplugged for any significant amount of time).
3. Have you tried a PRAM reset? (Hold down cmd-option-P-R key combination at boot until you hear the boot tone a second time).
4. Have you tried a PMU reset?
So what is happening is that something is getting hosed early on in the boot process. You might be able to see what is going on by doing a verbose boot (hold down cmd-V at startup until you get to the gray screen with Apple embossment) and hopefully getting the Unix terminal screen with its output detailing the boot process. Were I a betting man, I would have to guess a problem with the boot volume's directory structure. That's why I listed the booting from the install disc first. If it boots from the install disc, then most of the system is probably in good shape but there may be problems with the boot volume's directory.
Opening the disc tray using open firmware:
You boot into open firmware by holding down the cmd-option-O-F keys until you get the white open firmware terminal screen. You are not really using the hard disc or any really advanced capabilities of the system. Now, type the following command to open the optical drive tray:
eject cd <enter>
Repeat the command after inserting the install disc and the tray should close. Then enter the following command:
reset-all <enter>
and the machine should restart. You can either hold down the option key at boot to bring up startup manager to select the optical, or more simply, hold down the C key as the machine restarts and keep it held down until you see the system loading.

Macbook Won't Chime Or Boot Past Grey Screen W/ Apple Logo & Spinning Gear

So i took my Macbook into the apple store to get looked it, cuz i sensed it was a little too hot and maybe overheating........... I DJ so my Macbook is bascially used for that and that only, so after he ran a diagnostics he seen i needed a new fan, but they didn't have that fan in stock, so i went home.... Laptop still working fine until i went to boot it up and it didn't chime and was stuck on the grey screen with the apple logo and spinning gear. Does this indicate i need a new logic board or a new hard drive

Hi ds,
Sorry to hear you're having such trouble!
Unfortunately, the best thing you can do at this point is reinstall Leopard (and then attempt to install the combo updater, too). If you don't have a backup of your machine, you could boot it into Target Disk Mode (by holding down T at startup) and then attach it via FireWire to another computer to salvage your files.
I recently had to repair a machine with this exact same problem, and after messing around with that for several hours, I'd have to say that I think that an Erase and Install is the way to go. If you then migrate over your user data and start having troubles, you at least know where the problem lies. I suspect, though, that having a clean machine with all of the new updates applied will be the end of the issue.
Sorry to be the bearer of bad news. There are a few other things you could try first; you could, for example, manually download the relevant combo updater from Apple's website and attempt to install it to your damaged machine while it's in Target Disk Mode. If you have a copy of Disk Warrior, that too is certainly worth a shot (and in some cases may be the saving grace). In my experience, though, a failure of this magnitude isn't easy to resolve.
Hope that helps.
—Hazy

IMac G5 won't go past grey screen w/Apple symbol & gear

Hello,
Three days ago, I installed the (I believe) security update and the Java update, the following day I bought a new iPod and installed the iPod software. After setting up my iPod, I left the computer as it was until the next day whe i returned from school and attempted to go on the computer. I then tried restarting the computer because it was very slow, and when I restarted it, it would not go past the grey screen. I then manually turned the computer off and on, still, it did not go past the grey screen. Does anyone know what my problem may be?
Thank You.

You could also try the following;
Try things in Apple doc.#106464 for your startup issue.
Also, try using Disk Utility to repair your startup disk (hard drive) as shown in Dr.Smokes Resolving Disk, Permission, and Cache Corruption. Smokes link will help walk you thru it.
Cheers!
DALE

MacBook Pro won't boot. Grey Screen appears, apple logo then nothing

I'm very frustrated. I was using my laptop and suddenly the rainbow wheel appears and it freezes. I tried to hard reboot it and when it restarted a grey screen appears and the apple logo shows up. I bought it used from a Micro Center and I believe it's out of warranty. What is going on and what are my options?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 4
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

Computer won't load past windows screen

My Toshiba Satellite had this problem awhile ago, but because I had a friend who thought he could fix it and an older computer that still worked for what I needed it to, I didn't really pay much attention to getting it fixed. That computer pretty much died last night. My problem I'd that when the comp turns on, it gives me the option for starting a system repair in windows or starting windows normally. System repair leads to a black screen where I can still see the cursor and starting windows normally leads to the screen being stuck on the starting windows screen although it still send like the starting part is functioning as the glimmer around the flash fades in and out.
I've tried to start in all versions of safe mode and repair my computer, but still only see the mouse on a black screen and the same happened when I tried to start with the Toshiba Recovery.
The computer is only two years old and the problem started after right months or so after I got it. Are there any other suggestions for fixing this?

Which computer? There is a label on the bottom.
-Jerry

My iMac won't boot past grey screen and it didn't come with a os x disk

My iMac won't boot past grey screen with apple. I've tried booting in safemode but that didn't help and my iMac didn't come with a os x disk.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

HT1199 my computer displays grey screen and apple logo for 10 minutes or more during start up and shut down. sometimes it refuses to shut down . this issues started after installing OS lion. what do i do?

my computer displays grey screen and apple logo for 10 minutes or more during start up and shut down. sometimes it refuses to shut down . this issues started after installing OS lion. what do i do?

I don't think it's exactly an incomplete installation brody, but most likely in-correct permissions somewhere along the line that either happened, or became magnified during the upgrade. Also, it could be corruption as well.
First thing to do, is boot up holding down Shift key to do a safe-boot so we an clean up any corrupted OS caches, after that do another reboot, but go to the Lion recovery, and scan the HD for errors, repair any if you find them, and then try to do a Repair Permissions job.
That should fix the issue, if not, we can start doing a PRAM reset and SMC for good measure.

IBook will not start up past gray screen w/ apple logo

iBook will not start up past gray screen w/ apple logo. So I have zeroed out the hard drive and reinstalled tiger. No change except if I start up holding shift it will boot and welcome comes up then black screen that says you must restart by holding down power key.
Zeroed out the HD again with same results. Also I have a iBook G3 with the same symptoms.

What you are experiencing is a kernel panic.
Try starting up from the Mac OS X Install Disc by inserting the disc and restarting your computer, holding down the C key as the startup chime is ending. Then choose Installer > Open Disk Utility (in Panther) or (in Tiger) click 'Next' at the language screen and choose Utilities > Disk Utility and select the hard drive in the left column. Choose the First Aid tab. Click Repair Disk to test and repair the hard drive.
Once you have repaired the hard drive with the Install disc's Disk Utility, then try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
See if a little hard drive maintenance helps things out.

I just opened my imac, i got the grey screen without apple logo, I just opened my imac, i got the grey screen without apple logo

I just opened my imac, i got the grey screen without apple logo, I just opened my imac, i got the grey screen without apple logo

I am curious as to why you repeated your question twice both in the subject box and in the discussion box?
In answer to your question, have you tried using
Disk Utility?
   1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
   2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
      Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
   3. Click the First Aid tab.
   4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
   5. Select your Mac OS X volume.
   6. Click Repair. Disk Utility checks and repairs the disk.
Then, if you can, reboot to your internal drive and repair permissions.

Hello my MBP 15" stops at grey screen after apple logo disappears

hello, my MBP 15" stops at grey screen after apple logo disappears, what can i do about this? ive tried booting into safe mode but screen turns blue with black lines also tried resetting NVRAM and PVRAM but still stops at grey screen, also tried using applejack, it shows no problems at all, says my disk volume is ok but the screen still stops at grey during start up, havent tried the installation disk thing because i dont have my installation disk with me

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Need Help For iMac G5 Stuck On Grey Screen Or Apple Logo No Spinning Gear!

Hello everyone i'm new here and i'm new for using iMac for some reason i was trying to clean or to fresh installation the iMac that my brother gave it to me that he bought it into the flea market without the original disk on it! when i erase the Macintosh HD and some of the partition o iMac then reboot it now the iMac stuck on grey screen or apple logo no spinning wheel shown. and i also try to search and try all the tips of all mac user's like all the command key's and follow the instruction of them but still nothing happen..
Holding CMD & R just to go disk utilities nothing shown up only apple logo and the noisy fan.
Holding alt and it go to blue screen and show my mouse Pointer Refresh Logo, Hard drive Icon, Arrow Sign.
i can click Arrow Sign and it go Apple Logo and within 2-3 seconds and it change to Power Sign Logo,
i can click Refresh Logo but nothing happen .
i can't click the Hard Drive icon.
CMD, Option, P & R to Reset i also try and it's the same nothing change.
CMD, Option, ESC no action shown.
Is there anyway to fix this issue or problem please and thank you for help.
Hoping to get result for all of you guys P.S
iMac G5
v10.5.8
Leopard

You need to have the install DVD that was issued with the iMac
You can call Apple at 1-800-275-2273

Computer won't get past grey start up screen after install

Okay - I made a stupid mistake. I started the installation process - it was taking a very long time so I decided to quit and free up some more space before trying again. When I quit it wouldn't let me go back to my old version - I think I was on 10.3.9. So I installed 10.5 - and it said it installed successfully. I restarted and the computer won't get past the gray screen. I let it go for 30 minute the first time, 15 the second time, and about an hour the third time. Won't go any futher. Any ideas?
Thanks,
-Brad

same thing happened to me (you need to read all the posts as someone will have had the exact problem as you).
any way,
1. re-installl 10.5 from your leopard disk. (put disk in restart holding c key down etc). do not install OS just yet.
2. run disk utility (it does not hurt-click on options button)- repair both disk and permissions
3. run 10.5 installer (archive)
4. download 10.5.2 combo from apple (that is if you can easily find it!)
5. run that install
6 it will restart two or so times
7. total time is 20 mins or so. most of that is in repairs form #2.

Help! Won't load past white screen!!

I need help please! My curve won't load past the white loading blackberry screen. I downloaded an app from the app store and it crashed my phone. I called my carriers tech support but they are backed up and it might be a days before they can get back to me.

Jenn, If your BlackBerry stays powered off with a white or black screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads
Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Computer won't load past grey screen with Apple logo, even with OS Disc

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