Concurrent requests stuck in pending

Hi.
We have aload of requests sittingas "pending", and users are requesting reports and getting nothing.
This is on WIndows 2003 OS.
I have checked the concurrent managers and they are definately running. What else should I be checking for ?
Thanks.
DA

Seems I was wrong about the managers - there were none running, many pending.
This is the course I took:
Terminated Internal Manager and waited for actual / target to hit zero.
Then restarted cc manager service via the Services terminal.
Users were then able to work
Now I would like to find out what happened.
There are logs in the $COMMON_TOP/admin/logs .... is this where i should start to do the investigation ?
DA

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    제품 : AOL
    작성날짜 : 2003-12-02
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