Convergent HD connect box and FCP help

I am trying to capture HDV video using a HDV deck that goes firewire into a convergent design HD connect si box, i am then going out of that sdi into my aja card on my computer....to get deck control i am using the rs422 connector into the convergent box....I am trying to capture it Proess HQ and it seems to be working but every so often a message pops up and stops my capture but the tape is still playing and FCP says the tape had changed would like like to name it something new......it does it at random times and not on TC breaks....any idea of the setting i need to be using on FCP i made my own in the device control but not exactly sure what they should b......how ever if i take it in using the aja 10 bit not proress i have no problem.......any ideas?

when you ran the control app for the box did you select FCP? default is avid generic.
I would use Sony 422 as a default protocol, vitc and ltc, but that's just the way I think.
have you talked with convergent support?
http://www.convergent-design.com/Support.htm
possibly a switch setting re drop frame/nondrop frame?
you've gone over the switch settings on the SI box
http://www.convergent-design.com/hdmisipics/HDCSI_manual.pdf

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