Converting a Word document with form fields to become a form fillable PDF file with email

We are trying to convert a number of word(97,and 2000) documents but it never works correctly. The converted PDF file is missing fields and the fields it does convert is one character long. The idea was to have LiveCycle just convert it without anyone having the need to re-design it. They would only need to add a submit button and an email address to the PDF form. Is there something we are missing?

For the problem of submitting by email and still submitting a PDF file:
The stock "Submit by Email" button submits via XML. I think you can do one of two things to get it to work:
1) Use a regular "Button" instead of an "Email Submit Button". Set it's type to "Submit" in the Field tab; then on the Submit tab, use something like "mailto:name@company" for your email address in the Submit To URL box, and set the Submit As type to PDF.
2) Change the XML for your Email Submit button (in the XML Source view): You'll find something like,
<event name="event__click" activity="click">
<submit format="xml" textEncoding="UTF-8" target="mailto:name@company"/>
</event>
Change it to:
<event activity="click" name="event__click">
<submit format="pdf" textEncoding="UTF-16" xdpContent="pdf datasets xfdf" target="mailto:name@company"/>
</event>
I don't know if you need to change just the "Submit format" in the XML, or also add the xdpContent tag.
Hope that works,
Mike

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