Copy express addon is not responding

Hi experts,
             When I am trying to copy master data from one database to another database by selecting all check boxes in Data Categories, the copy express is not responding. With out selecting the master data it is working properly but master data is not updating.
               My requirement is to update the master data  from one database to another database.
Please give me suggestions, what I have to do.
thanks in advance
with regards
Narayana Reddy.

Hi Narayana,
I have concern about the unresolved dependency problem with 'exclamation mark'. Because when you choose all checkboxes in Master Data category, thereu2019re a lot unresolved dependencies.
Dependencies are displayed to avoid situations arising where copying of records fails due to missing dependent records in the target database.
There're some suggestions for your consideration:
1.Resolve all dependency problem with 'exclamation mark' before copying.
2.When there're a lot user-defined fields(UDF) and user-defined tables (UDT), it's highly recommended to copy that when we create a new company by checking:
Copy user-defined fields and tables
Copy user-defined objects
3. In Copy Method Options, choose Add New Records Without Updating Existing Records.
4. Create a new DB and test.
In addition, we have Expert Empower Sessions (EEs) available on this topic. You can refer to Channel Partner Portal->SAP Business One Add-ons landing page->Copy Express->SAP Business One 2005 A Copy Express (January 12, 2006)
If problem still persists, please report a message.
Hope it helps.
Regards,
Jacqueline Jiang
SAP Business One Forums Team

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