Corrupted Applications
Running zfd 3.2 sp3. Troubleshooting a problem has led the staff here to
believe that we might have some corrupted application objects. Is there a
utility that we could run that would assist in detecting application
objects that have become corrupted? Any help on this would be greatly
appreciated.
Allen Jackson
Thanx.
That sounds pretty good.
I'll let you know how it turns out on the next pc that turns up with the
problem.
Appreciate the help!
AJ
> 1) Try searching C:\NALCACHE for any files that contain the
txt "nalntsrv"
> to see if any are really referencing this. I doubt it.
>
> 2) My guess is that DLLS for some apps are not set to "copy if newer
> version" and hosing some dependent files.
>
> Anders Gustafsson wrote:
>
> > ,
> > > but what can I do about the potential bad app objects in the tree?
> >
> > Hard to say. One way would be to export all into aot files and recreate
> > from them. Or just opening them up in ConsoleOne. Making a small change
> > and re-saving them.
> >
> > - Anders Gustafsson, Engineer, CNE5, ASE
> > NSC Volunteer Sysop (http://support-forums.novell.com)
> > Pedago, The Aaland Islands (N60 E20)
> > Using VA 5.51 build 315 on Windows 2000 build 2195
>
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thanksWhen you decided to upgrade because you were having serious problems, you jumped from the frying pan into the fire. If the problem was the system, then reinstalling the current system is the way to go. But you had several application quiting, some from Apple and some not. so the quitting was something affecting all of them, and of course the system could be the culprit, but the system is not the only possible culprit. Replacing the system when it was not the problem only buries the problem under a whole new pile of problems.
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Bug & Conflict w/ Palm Destop 6 & Windows Media Player
I am a long time Palm user but my T2 was not getting much use considering I was already carrying Two cell phones. But I was excited to get an upgrade to a Centro for one of my phones. Now I am dealing with the differences between PalmDesktop4 (PD4) and PD6 on Windows XP SP3.
I found what appears to be a critical bug in the installation of PD6 in that it has some very undesirable interactions with Windows Media Player (WMP) 10 & 11. Let me preface by saying that I am not using WMP or PocketTunes for any syncing or transferring any media to my Centro. My Centro is only used for calendar, contacts, calculators, and Docs2Go.
I have installed PD6 and the PD6 user data to a removable drive for personal privacy on a work computer. The error is that when ever the drive is not mounted and wmplayer.exe is started, Windows searches for the Palm Access Installation package on my removable drive and attempts to start a installation of PD6. Of course it does not find the .msi and the only thing that happens is my computer locks up till I close WMP and then the ACCESS installer goes away. If the removable drive is mounted with the PD6 application directory and the PD6 user data, WMP loads quickly and appears to work fine.
Why is WMP trying to connect to applications or support files in the PD6 application directory?
I can only assume that the new PD6 media tab now is hooked into some windows media services. PD6 must be registered as a client/helper app to windows media and WMP is trying to load or locate the registered resources.
The big problem with this is that my user data path gets over written with PD6 installation defaults in the Windows Registry and I have to manually reset all the PalmDesktop registry data to point PD6 at my really user path on the V: drive.
This should not be installed this way. The association between the two applications appears to be an error in the ACCESS installation package for PD6.
I used Palm.com “Chat” support four or five time for some very basic support in getting my new Centro setup. The Palm.com “Chat” support was great. For this issue they were absolutely useless. One support person affirmed that I should be able to use the removable drive, the next just had me do reinstalls for PD6 (that I had already done) and then told me I would have to use the defaults for C:\Program Files and D:\Documents and Settings\username... They recommended that I use the Palm.com phone support number.
I did this and it had to be one of the worse support calls I have made in a while (case number 1-51474282949). Why is it impossible to get any computer software or hardware company to support the desktop software they putout? I got the same tech support baby talk about “reinstalling the application”, “use the default installation path”, “its not our application” and “you will have to contact Microsoft for support on your operating system”. Ahhhhh!
I was not even able to speak with a “Level 2” tech support person. I demanded that I be connected to a technical person a not just fed the same FAQ crap that I could find on the website. The “Level 2” person would not take my call but just passed the message to the “Level 1” Person that I would have to contact Microsoft.
So I am posting this message here to the Palm fourm in hope that the software engineering team will see this and be able to either patch their software or give me the .reg key to break the association between WMP and PD6. Below I have posted a long list of my Chat support that explains the issues in further technical details, and also details the lack of detailed skilled support available at Palm.com.
Help? Direction?
I have my palm application directory installed to V:\PalmDesktop6App and the user data files installed to V:\jcollyer-files\PalmDataV6_001 This is a removable drive that I install on my work computer. I remove this drive and take it home with me. Doing this allows me the ability to keep my palm data secure but I can still use my computer at work to manage my palm data.
If the V:\ drive is not mounted when I run palm desktop, Palm desktop messes up the "Path" regestry key:
[HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\Core]
"DesktopPath"="V:\\PalmDesktop6App\\"
"HotSyncPath"="V:\\PalmDesktop6App\\Hotsync.exe"
"Path"="V:\\jcollyer-files\\PalmDataV6_001"
"UserConduitFolder"="C:\\Documents and Settings\\jcollyer\\Application Data\\HotSync\\Conduits"
"PIMVersion"="6.1.0"
"DesktopExe"="Palm.exe"
@=""
"Desktop Language"="ENG"
"INSTALLDIR"="V:\\PalmDesktop6App\\"
"VM_Username"="John Collyer"
When the key gets messed up it defaults to the standard palm desktop path:
"C:\Documents and Settings\jcollyer\My Documents\Palm OS Desktop"
I found this out because every time Windows Media player starts it tries to start Palm Desktop or the Palm Desktop install/remove program. I get a pop up window and progress bar that says “Palm Desktop by Access”. The only way to get rid of this pop up window is to shut down windows media player. So if my V: drive is not mounted just starting windows media player corrupts the user “Path” registry settings. It just so happens our work voicemail uses media player on the computer.
Dan(Sun Oct 19 2008 16:04:52 GMT-0400 (Eastern Daylight Time))>
1. Click on Start.
2. Click on Run.
3. Type "regedit" and click Ok.
4. Then Registry Editor window will open.
5. Double click on HKEY_CURRENT_USER.
6. Then click on +sign beside Software.
7. Now delete all the folders which start with Palm.
8. Also delete the folder called US robotics.
9. Now Double click on HKEY_LOCAL_MACHINE.
10. Then click on +sign beside Software.
11. Now delete all the folders which start with Palm.
LiveAssist Transcript
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chat id: 7f2a7664-50e8-40fb-8933-f82278d33b6d
Problem: Palm Deskto & Windows Media Player?
John_Collyer > I have my palm application directory installed to V:\PalmDesktop6App and the user data files installed to V:\jcollyer-files\PalmDataV6_001 This is a removable drive that I install on my work computer. I remove this drive and take it home with me. Doing this allows me the ability to keep my palm data secure but I can still use my computer at work to manage my palm data.
If the V:\ drive is not mounted when I run palm desktop, Palm desktop messes up the "Path" regestry key:
[HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop\Core]
"DesktopPath"="V:\\PalmDesktop6App\\"
"HotSyncPath"="V:\\PalmDesktop6App\\Hotsync.exe"
"Path"="V:\\jcollyer-files\\PalmDataV6_001"
"UserConduitFolder"="C:\\Documents and Settings\\jcollyer\\Application Data\\HotSync\\Conduits"
"PIMVersion"="6.1.0"
"DesktopExe"="Palm.exe"
@=""
"Desktop Language"="ENG"
"INSTALLDIR"="V:\\PalmDesktop6App\\"
"VM_Username"="John Collyer"
Dan > Hello John_Collyer, Thank you for contacting Palm Technical Support. My name is Dan. How may I help you?
John_Collyer > When the key gets messed up it defaults to the standard palm desktop path:
"C:\Documents and Settings\jcollyer\My Documents\Palm OS Desktop"
I found this out because every time Windows Media player starts it tries to start Palm Desktop or the Palm Desktop install/remove program. I get a pop up window and progress bar that says “Palm Desktop by Access”. The only way to get rid of this pop up window is to shut down windows media player. So if my V: drive is not mounted just starting windows media player corrupts the user “Path” registry settings. It just so happens our work voicemail uses media player on the computer. I am using window media player 11.
What the heck is going on? How can I stop Windows Media Player from triggering the palm desktop application? Better yet why does it even try?
It does this when I simply open windows media player, even without a file. Just opening the Windows Media player application by it’s self causes this behavior.
Dan > Please let me go through the information you have provided.
John_Collyer > Ok standing by...
Dan > I understand that you have issue with the Palm Desktop and windows Media player getting messed up .
Dan > Sure I will guide with the issue .
Dan > May I know since when you are facing the issue ?
Dan > Please let me know the Operating System you are using. Is it Windows 95/98/ME/NT/2000/XP/Vista or MAC?
John_Collyer > I had this problem from the first install about two weeks. I use PalmDesktop 4 with my T2 for years on a removable drive never had an issue. PD6 only allows me to set the user path during installation. So I have been having issues with the reg keys getting messed up for a while. I though just creating a .reg file to fix the problems was going to be simple till I found windows media player was trying to autostart palm software???
John_Collyer > Windows XP SP3
John_Collyer > I am a new owner of the Palm Centro not using the T2 with PD6
Dan > Thank you for information .
Dan > I got the issue .
Dan > There are more than one version of the Palm software in the computer .
John_Collyer > No only PD6 now
Dan > That's reason the Drivers in the Registry are messing up and causing the issue .
Dan > Okay .
Dan > Do you have any data in the Palm Desktop ?
John_Collyer > Yes, when the V: drive is mounted everything works great, perfect. Windows Media player even load without a hitch. I would even deal with the .reg fix work around I made to over write the registry. I still don't understand why the application tries to load when it is installed on the V: drive if the v: drive is not present. It has to be the install/uninstall .msi file that runs the Add/Remove programs feature in widows control panel. Why does any of this change the user path?
Dan > I will explain you .
Dan > The reason for change of the path is with the corrupted applications and computer settings .
John_Collyer > Sorry, Why would the .msi file run if Windows Media is started?
Dan > .MSI file is the supporting file for Windows Media player .
Dan > That's reason for executing of .msi file during the windows media player .
Dan > To fix the issue we must perform clean uninstall and reinstall so that you will not have any further issue .
Dan > Let me know if you are comfortable with the clean uninstall and reinstall if the Palm software .
John_Collyer > I've uninstalled PD6 and reinstalled it like 12 times. If the V: drive is missing it really messes up the PD6 software. To keep me from doing this by launching PD6 from the C: drive I installed it to V:. No .exe no launchy. It works fine. What is hooking into windows media player. A .msi is a Microsoft install package, not a media file. We can do a clean install but why would running windows media player start the palm install/uninstall .msi file? I have not heard why?
John_Collyer > All my installs have worked fine. Unless there is a deeper cleaning process you can help me with other than running the remove program, is it worth trying AGAIN?
Dan > Did you perform clean uninstall and reinstall >
John_Collyer > Clean = remove program, reinstall, and sync to a new user folder? Then Yes. Other options?
Dan > No we need top perform few other steps .
John_Collyer > Ok shall I "Remove Program"?
Dan > No please wait .
Dan > First please let me know if you have any data in the Palm Desktop in the computer .
John_Collyer > Yes, but it is also going to be kept in the phone correct? It will survive if we create a new user folder right?
Dan > Yes .
Dan > Please let me know the user name given during the Sync .
John_Collyer > Well then I think it is safe, I have recently hotsynced so the data should be a match?
John_Collyer > John Collyer
Dan > Cool .
Dan > Thank you for information .
Dan > In the computer open My documents -->Palm OS Desktop-->locate folder called CoolyJ .
Dan > In the computer open My documents -->Palm OS Desktop-->locate folder called CoolyJ .
John_Collyer > No user folder there.... It's on the V: drive V:\jcollyer-files\PalmDataV6_001\CollyeJ Yes?
Dan > Please wait .
Dan > Please right click on the Palm Desktop and then click on Properties .
John_Collyer > the .exe in V:\PalmDesktop6App or the shortcut in start menu?
John_Collyer > start menu= V:\PalmDesktop6App\Palm.exe
Dan > You will have the Palm Desktop icon on the computer desktop .
Dan > Okay .
Dan > Thank you for information .
Dan > Please take the back of the Palm Desktop data in the computer .
John_Collyer > Destop target = V:\PalmDesktop6App\Palm.exe tpp
John_Collyer > ??? Please take the back of the Palm Desktop data in the computer
Dan > I mean to tell you that we must save all data of the Palm Desktop in different location .
Dan > I will assist you .
Dan > In the computer open V:drive-->locate Palm folder .
Dan > Open Palm folder and check if you have folder called CoolyJ .
John_Collyer > V:\jcollyer-files\PalmDataV6_001\CollyeJ
John_Collyer > No CoolyJ
Dan > Okay .
Dan > In the computer open Vrive-->Collerfiles-->Copy Palm folder and paste on the computer desktop .
John_Collyer > done
Dan > Okay .
Dan > Do not delete the Pal folder that was copied to computer desktop .
John_Collyer > ok
Dan > First go to Start-->Control Panel-->Add/Remove Programs. There Palm or PalmOne or Palm Desktop will be listed. Click Remove against it.
Let me know once you are done with unistallation process.
John_Collyer > starting
John_Collyer > done, next
Dan > Now in the computer open V:drive-->Collerfiles-->Rename Palm folder to Palmold .
John_Collyer > already there
Dan > Okay .
Dan > Now we need to perform Registry Clean up .
Dan > Please perform the steps provided .
Dan > 1. Click on Start.
2. Click on Run.
3. Type "regedit" and click Ok.
4. Then Registry Editor window will open.
5. Double click on HKEY_CURRENT_USER.
6. Then click on +sign beside Software.
7. Now delete all the folders which start with Palm.
8. Also delete the folder called US robotics.
9. Now Double click on HKEY_LOCAL_MACHINE.
10. Then click on +sign beside Software.
11. Now delete all the folders which start with Palm.
John_Collyer > still working
Dan > Please take your time .
Dan > I will be with you .
John_Collyer > done
Dan > Cool .
Dan > You are pretty fast .
Dan > Now clean uninstall of the Palm software is done .
John_Collyer > I was already deep in the registry look at this all thats how I found the "Path"
John_Collyer > Now we reinstall? Can I still use the V: drive for application files and user data?
Dan > Yes .
Dan > You can use V:drive .
Dan > After you install the Palm software perform Sync and make sure that Sync is success .
Dan > And you will not have sny issue with the Windows media player messing up .
John_Collyer > Ok I will start the PD6 install now
Dan > Please go a head .
Dan > Thank you for all the cooperation and patience in the chat session .,
John_Collyer > working almost done
Dan > Awesome .
Dan > But after installation is complete we need to restart the computer .
Dan > We must restart the computer for necessary changes to take place .
John_Collyer > how do I get back to you in support?
Dan > I assure that you will not have any further issue ,
Dan > However if you do have any further issue .
Dan > Please login with the same user name and email address .
John_Collyer > Palm Support can find me after that?
Dan > Yes .
Dan > I will have Our chat session in Our Data Base .
John_Collyer > Ok then it is time for a restart?
Dan > So that once you re contact us we will check with the required information and pull the chat session already we have done with .
Dan > And proceed with the further steps .
Dan > Please go ahead .
John_Collyer > Till then, good bye...
Dan > Please let me know if I can be of any further help .
Dan > Analyst has closed chat and left the room
Did all this above. Still have Windows Media Player trying to launch the ACCESS .msi installer which creates these processes:
IDriver.exe (x5)
IdriverT.exe (x1)
MSIexec.exe (x3)
I have let windows media player and windows installer run a bit longer and I get a second window titled "windows installer" with the text:
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter and alternate path to a folder containing the installation package 'Palm Desktop by ACCESS.msi' in the box below.
[C:\DOCUME~1\jcollyer\LOCALS~1\Temp\_is4\]
this is the default text.
I browsed my way to C:\WINDOWS\Installer and found a new .msi for PD6 called C:\WINDOWS\Installer\45599.msi and renamed it to C:\WINDOWS\Installer\45599_PalmNeedsBetterSoftware_msi
Still have the same issues from above. I thought if the .msi failed to be found then the error might just get passed over. So I do not know where IDriver.exe or other MS Installer applications is getting the values for 'Palm Desktop by ACCESS.msi'?
Again it is very odd that the ACCESS installer it trying to run when windows media player is launched (even with out any media, app only). Please do not tell me to do another "Clean Install" that is just BABY-TALK tech support at this point!!! I need to know why the PalmDesktop ACCESS installer is hooking into Windows Media Player. There is no doubt something odd is going on. As long as the V: drive where my Palm Desktop applications and user data is stored there is no problem. As soon as the V: drive is off line I have all these issues.
I noticed that PalmDesktop now has advanced media tools to "Make Video" in the media tab of Palm Desktop. This is where you can export a .mpg slide show of all you photos from your palm photos.
I would bet you a free year of Verizon's wireless data plan that the new Palm Desktop is registered as some type of client application to windows media service. When windows media player loads it tries to register all the clients and the Palm media client application is not available so some how MS Windows tries to start the PalmDesktop installer to fix the client media application.
Please note that I am not using Pocket Tunes at all, not trying to sync pTunes with Windows media or Rhapsody or any other media junk. Right now I want my palm to just be a extra smart contact and calendar manager, that’s all.
PALM NEEDS TO PATCH THIS. Palm Desktop should call Windows Media when it needs it, not have Palm Desktop registered as a client application to Windows Media by default!
PLEASE TELL ME THERE IS A SIMPLE FAQ FIX FOR ALL NONSENSE???
Post relates to: Centro (Verizon)Thank you so much for replying.
Yes I have removed and reinstalled WMP.
I had good results with the PD6 application installed on the default path onto the C: drive with the one exception that if the application was launched by accident and the user data path was not available, the PD6 application would blow away my custom user path registry settings. Now that I know what they are I have made a .reg file to repair my registry to my desired user data paths.
Installing the application on the removable drive appeared to help prevent me from launching the application by accident and overwriting my registry with default user paths.
So which is the less of the two evils?
If the application directory is not available, windows media player still tries to launch the .msi for installing PD6.
If I install the application to the C: drive but the user data to the removable drive, launching the PD6 application without the user data drive will still corrupt my registry settings for a user data path.
Both these issues seem like a logical (if not easy) fix that should be done in the PD6 application and installation package. I mean really, cannot anyone tell me why windows media player is checking the PD6 application directory? Why in PD4 did we have an option control for setting the user data path from the PD4 application? Why is this option not in the PD6 application, just the installer?
I am given a choice during installation to move the user data to another non default location. Why else would this be provided if not to accommodate my kind of request to store the user data into an alternate location other than “My Document”. Certainly Palm is not trying to force the users on how to protect and store their personal data?
Post relates to: Centro (Verizon) -
IPhoto video clips does not work in iMovie
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Can someone help me please???Format: Apple OpenDML JPEG, 640 x 480, Millions 16-bit Integer (Little Endian), Mono, 44.100 kHz
As post in your other topic, this looks like it should be compatible.
I've captured video from my built-in isight camera in my MacBook. when i was trying to skim through or play the video clip in iMovie, the clip didn't appear in the side viewer. I am able to hear the voice of the clip and even see the thumbnail clearly but not in the viewer.
This sounds like part of your original problem. Suggest you try importing the same files to an alternative platform and/or possibly an alternative user account to see if the problem is "global" on your system and "limited" to your system only. Suspect you may have a bad install or corrupted application that may simply be generating unusable "thumbnails" here. You basically need to isolate the problem to see if it is in OS and/or application. For instance, did you update to iMovie v7.1 before or after installing Leopard or better yet, have you installed all of the updates? -
Safari wont open; disc utility says errors on the drive but cant fix them
Hi, Safari isnt opening despite my installing it again from the CD as well as trying to install it from the latest version available online (I saved it onto my thumbdrive from another computer). So I ran disc utility and it says there are errors but that its not allowed to fix them since its mac HD that has the errors.
I couldnt copy and paste the log as it says 'not enough memory to complete the operation' but this is what the last bit said:
Volume bitmap needs minor repair check volume information. The volume MacintoshHD needs to be repaired.
Error: The underlying task reported failure on exit.
Additionally a lot of other applications: tech tool deluxe (from the apple protection plan CD), word etc. have been quitting for no reason. Is this a virus? Is there anything I can download to fix this?
Please help, I'm desperately trying to fnish my thesis on time...any suggestions would be hugely appreciated.
Thanks in advance.Welcome to Apple Discussions
I ran disc utility and it says there are errors but that its not allowed to fix them since its mac HD that has the errors.
There are no viruses on your machine. Macs to date have not been affected by the typical viruses seen on PC's.
It seems you have directory errors on your Hard Drive. These can be caused by the machine shutting off unexpectedly (power failure), corrupted application code, or even lack of routine system maintenance.
You cannot correct directory errors on the same drive you are operating from - in this case your Hard Drive. In order to correct the errors, you need to start-up from your Installer DVD. Insert the disc. Once loaded, restart the computer. When the screen turns momentarily dark, hold down the C key. This tells the machine to start up from the DVD rather than the Hard Drive.
You can release the C key once you hear the CD engaged and the grey Apple screen appears. When fully installed, go to the Installer Menu and select "Disk Utility". When the Disk Utility panel appears, single-click on your Hard Drive on the left side. This will open the First Aid Panel. On the right you'll see "repair disk". Select it. Errors will appear during the process. Once done, continue to rerun until you get a clean pass.
Once finished, quit DU and quit the Installer. This will automatically restart the computer. From here, the log-in screen ought to appear and ultimately your Desktop.
When complete, go to the Utilities folder and select "disk utility". Again, highlight your hard drive. In the first-aid panel on the left select "repair permissions." This will not take very long. Refrain from using the computer while it is running.
Post back with results - there is more to do. -
How to Reinstall Creative Media Player Software
October 2nd 2006
If your update for Creative Media Source, Creative Media Player, and any associated programming has corrupted your system and you need to reinstall the older version or reinstall any of it period this information is critical to avoid serious frustration. It took me four days to figure this out fully and it was HARD to figure out with NO thanks to Creative Technical support. If anything Creative OWES me for this information since they are too stupid to answer my questions with anything but canned answers. It was posts on the Creative forum and several searches in Yahoo and Google that helped lead me to the conclusion of this issue and I feel that you as a Creative customer are not going to like this at all but hey, I?m just the messenger so please don?t kill me! Word of warning! Formatting your hard dri've and reinstalling all your software is far easier than what I am about to instruct you but what I figured out does work and seems to be the ONLY way of really fixing this bug. This applies to the Audigy Z 2S Platinum and should apply to ALL Creative Software in this line of Creative Products.
What caused this in the first place:
I was happily running the supplied creative Media Player, Media Source Go! software with THX, Dolby, and the other features that came with my Audigy Z 2S Platinum. As a conscientious computer user I like to keep things up to date and like to keep my software updated so I went to the Creative site and performed the automatic updates. BIG, BIG mistake! I lost the Equalizer, THX, the Mixer, and everything BUT the most basic of applications to this sound card. The point of me buying it in the first place was the features. The updates stripped me of them. When I tried to reinstall the original software the problems began. When using the supplied installation disk and attempting to uninstall the software was problem one. Creative never had the forethought of supplying an accurate uninstallation feature so when you use the ?Add/ Remove Program? feature you do not get the junk that Creative hides in your file system much like trying to extract AOL Files (which gave me the inspiration for getting rid of the corrupted installation of Creative Software). Like AOL software Creative is extremely invasi've and hides in a number of places you would not even think to look in.
The Issues you will be facing and the associated Error messages:
Upon reinstallation of the old software after my first of many attempts at removing the old installation I began to get the following error messages upon startup of the Media Source software, ?Exception-Created Object:Exceptions:FactoryNotFound Message:?Invalid Factory in Created Object: AudioChannelMappingMSG? and ?PFX file missing or corrupted, application will now terminate?, and the last of your nightmare messages ?Device not found by application and application will now terminate?. If you get any of these messages you are screwed and face a serious uninstallation procedure to correct this. Thanks to this you should be able to fix it all and get your reinstallation to take properly.
Something to keep in mind and I only found out about this the day before I wrote this, Apple Quicktime 7 has a serious conflict issue with DemoShield and the removal process is the same for the Creative Software since uninstallation will not get Quicktime out either. Before you reinstall remove Quicktime 7 or you are going NOWHERE! Quicktime 6 does not appear to interfere with the installation. You will get the error message ?DemoShield has encountered a problem and needs to shut down? followed by the computer wanting to send an error report. This is a sure fire sign that Quicktime is interfering with the installation along with the file DEMO32.exe which will need to be deleted.
Another thing I need to mention is that you WILL need the following software or something similar to eliminate all traces of Creative software, Error Expert, RegEditXP, Directory Cleaner, and Find Dead Links. This software will get the impossible and hidden stuff you will not find or be able to get rid of otherwise.
Preparation for this task:
Kick on some music, smoke a FAT joint, drink a beer, or do both because this process is involved and frustrating! If you don?t drink or smoke or both than I hope God is with you because you will be cursing and swearing when something does not go right. Remember, I was at this for four days FULL TIME with minimal information to go on. Patience is a MUST or be ready to pay an expert a LOT of money to deal with this.
Now it begins:
NOTE: It should not be necessary to uninstall the Card itself. The software and not the PCI card is the issue and the drivers are not what cause the hanging reinstallation. I did at one time in the process of figuring this crap out pull the card but when I managed to fix the problem I had left the card in. Again it is NOT necessary to pull the Sound Blaster card from it'ss slot to effect the fix for the software.
NOTE: Should at any time in this extraction process you get the message ?Application cannot be removed? or ?Another application is using file and it cannot be removed? hit CONTROL/ALT/DELETE to open the Task Manager. Click APPLICATIONS and if Creative software is running click END TASK. You can then continue the extraction process.
: TRY to save all of your important media files in another directory (preferably in another dri've or partition. Another dri've is preferred) before you begin this so you don?t loose your music and video files to an accident, misunderstanding, or software association. Making a special holding folder with an easily recognizable name not having Creative in its name will help keep you from accidentally deleting these files in the event the search turns them up.
2: Go to the ?Add Remove Programs? in the control panel and remove all instances of Creative you can find. When that is done go to Run\msconfig and select ?Selecti've Starup? and UNCHECK ?Load Startup Items?.
3: Restart the computer. Now the fun begins. Put on your hunting hat, you are on digital safari!
4: When the computer starts up you will be notified by msconfig that changes have been made to the way the computer starts. Hit the red X and close the message and do the same for msconfig. You will see the prompt ?restart computer? or ?close without restarting?, select ?close without restarting?.
5: Open Windows Explorer, Start\Programs\Accessories\ Windows Explorer. The search feature here is a great help but for the moment get the obvious crap first.
6: In Windows Explorer click ?View? and select ?Show hidden files? in the selection menu window. This will allow you to get the stuff that regular uninstallation can't get at nor will a regular search reveal. THIS IS A VERY IMPORTANT STEP DO NOT TRY TO WORK AROUND IT OTHERWISE YOU WILL FAIL EXTRACTING ALL THE JUNK!!!!!
7: Look for these three directories first:
C:\Documentsandsettings\USERNAME\StartMenu\Program s\Creative
C:\Documentsandsettings\Aministrator\StartMenu\Pro grams\Creative
C:\Documentsandsettings\USRNAME\Applications\Creat ive
Delete them!
8: Now go to the C:\Programs\Windows directory. This gets touchy. WORD OF WARNING TO NOVICE AND INTERMEDIATE COMPUTER USERS ALIKE (Experts should need no warning about this) BE VERY CAREFUL ABOUT WHAT YOU DELETE HERE! THERE ARE FILES HERE CRITICAL TO THE OPERATION OF ALL OTHER APLICATIONS ESPECIALLY WINDOWS AND DELETING THE WRONG ONE WILL RESULT IN A COMPUTER THAT WILL NOT START! You can confirm who made the file by pointing at the file in question with your cursor and it should display the maker of the file.
You will be hunting any and all programs with the following beginnings, CT, SB, ct. The files beginning with ?ct? can either be Creative or Microsoft, CONFIRM EACH BEFORE YOU DELETE THEM.
The Windows files you will be looking in are:
C:\Programs\Windows\ime
C:\Programs\Windows\inf
C:\Programs\Windows\PIF
C:\Programs\Windows\prefetch
C:\Programs\Windows\Registration
C:\Programs\Windows\System
C:\Programs\Windows\System32
Lower down in the Explorer window you will find the following files that also need to be deleted:
C:\Programs\Windows\CTCCW.DLL
C:\Programs\Windows\CTDCRES.DLL
C:\Programs\Windows\CTDV0K.CDF
C:\Programs\Windows\CTDV0K2.CDF
C:\Programs\Windows\CTDVAUDY.CDF
C:\Programs\Windows\CTHELPER.EXE
C:\Programs\Windows\CTRegrun.exe
C:\Programs\Windows\CTRES.DLL
That gets the obvious and less obvious stuff out but the hunt is not over by a long shot.
9: This is where it begins to get complicated. In Windows Explorer you will be using the Search button.
Click Search and look for these files:
HKLM\Software\Creative Tech\Software Installed !!DELETE THIS FILE!!
Demo32.exe !!DELETE THIS FILE!!
Creative
SoundBlaster
{5CDDF96A-BC34-4D72-9ABA-EFFF0C39977} !!DELETE THIS FILE!!
AC3 !!Delete any and all files found associated with Creative. With the AC3 files MAKE SURE they are Creative file before deleting them. There are AC3 files unassociated with Creative and they will appear in your search. ATI uses AC3 decoders as well and you DON?T want to screw up an application that is not the problem.!!
THIS COMPLETES AS MUCH OF THE MANUAL EXTRACTION YOU CAN AS A USER GET TO WITHOUT THE ASSISTANCE OF SOFTWARE.
0: Run Directory Cleaner and set it for Creative Audio and click CLEAN followed by setting it for Creative Audio Light and again Click CLEAN. Shut down Dri've Cleaner when you are done with this step.
: Run RegEditXP and fix all issues it finds and close it when it is done.
2: Open Error Expert and set it to Scan for Registry Errors. This gets the stuff RegEditXP misses. When it has found the problems it can select FIX.
3: While still in Error Expert select ADVANCED SYSTEM TOOLS and select STARTUP LIST MANAGER. Remove Creative from the list in any form you find it. Close Error Expert when done.
THIS COMPLETES THE REMOVEAL PROCESS FOR CLEARING YOUR COMPUTER OF CREATIVE SOFTWARE.
IF YOU HAVE QUICKTIME 7 IT HAS TO BE REMOVED DUE TO A COMFLICT WITH CREATIVE INSTALLATION SOFTWARE!
If you do not have Quicktime 7 then open msconfig, reset your computer to ?Normal Startup?, click ?Apply?, then close msconfig and restart. You can now reinstall your original software.
4: Removing Quicktime 7:
This sucks as well. Uninstalling Quicktime 7 from the ?Add/remove Programs? will not work. First make sure it is OFF. If it is acti've it will not be removable. Check with the task manager and in your system tray at the bottom right hand corner of your computer monitor. If you see the blue ?Q?, close it before beginning the extraction process or it will get very complicated.
Windows Explorer Search found all the files I needed to remove but like Creative reference all the same folders in C:\Programs\Windows as you did for removing the Creative Software and remove all references of Quicktime you find;
C:\Programs\Windows\ime
C:\Programs\Windows\inf
C:\Programs\Windows\PIF
C:\Programs\Windows\prefetch
C:\Programs\Windows\Registration
C:\Programs\Windows\System
C:\Programs\Windows\System32
Windows Explorer will lead you to other programs it hides in and the one file I could not remove under any and all circumstances was the one in C:\Programs\Adobe. That one reference will not interfere with anything so you can leave that one. Once you have removed Quicktime 7 go to msconfig and select ?Normal Startup? and restart your computer.
After your computer boots up fully slap the CD ROM in the dri've and it should begin to start up as if it was never installed in the first place. You will get the prompt to, ?Modify, Repair, or Uninstall? software. Uninstall is a joke since it does not work and it is unnecessary. There should be nothing to repair after all of this so I chose Modify. I now have the original software that worked right when I first got the Audigy Z 2S sound Card and it works fine. As a footnote to all of this I did get one error message when I restarted after the installation. It said ?cdrw32.dll missing? but it had no apparent effect on my computer. A subsequent reboot and the message never reappeared. I am not looking this any deeper than I have to since the message never reappeared and I suspect it had something to do with the reinstallation process of Creative Media Source and the media player.
The End!Audio Console is included in the latest drivers, the easiest way to reinstall it is to reinstall the drivers but if you want to reinstall only the app, uncompress the drivers package with WinRAR and run the setup program from the AudCon Folder. If your X-Fi is OEM you may need to mod CL's drivers, or get a package from Dell that includes AudioConsole.
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Hello, I recently purchased my Mac late last December, and within the past week and a half, I have noted a substantial amount of overall slowness. It's slow to boot up, slow when I am surfing the internet, and when I run my usual applications. Can anyone let me know how I can figure out what is going wrong and how to fix this?
My usual applications are Adobe Photoshop, Bridge and Lightroom. I have 4GB of RAM, 500GB storage. I hope that I have provided enough information.
Thanks in advance for your help.First, do the following:
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Second, download AppleJack 1.5 - VersionTracker or MacUpdate - and after installing it carefully read the documentation on how to run the program.
See if that helps. If not then open Activity Monitor in the Utilities folder, select All Processes from the Processes drop down menu, then click on the CPU column twice to display in descending order. Do you see any process registering a high percentage of CPU time? If so it may be a runaway or non-responding process - the latter would be displayed in red. It could also be an incompatible application, corrupt application preference file, or corrupt cache file. -
Workarounds for 2.0.1 app install crashes
Hi All,
This will be a long post, but hopefully of help to those suffering from the infuriating application related crashes and instability of 2.0 and 2.0.1.
For those just looking for the workarounds, jump to the bottom of this message. For those interested in a technical discussion of what's going on behind the scenes, keep reading.
After running a very stable iPod Touch on 1.1.3 for quite some time complete with jailbroken apps, I decided it was time to give 2.0 and the official third party apps a go.
At first I loved the new features especially the WPA Enterprise support and MS Exchange support which I think are brilliant, but then I started to notice all kinds of problems with crashes like most other people in this forum as soon as I had a few apps installed.
Basically the thing was horribly unstable to the point of being unusable, and I did about 10 full restores in the first two weeks, just to keep the thing going, and experienced dozens of cases of being stuck on the apple boot screen.
The crashes could be narrowed down into two types of crashes - one is crashes while trying to RUN applications, and the second is crashes trying to INSTALL or UN-INSTALL applications.
The first type - crashes while running applications would take the form of either an app crashing back to the home screen when launched, or causing a total system freeze or a spontaneous reboot either when launching an app, or sometimes while running an app.
Usually when this would happen most large apps (hint: memory hungry apps) would fail to launch, good examples are super monkey ball, cromag rally and enigmo. Repeated attempts to launch these apps would fail and eventually the device would spontaneously reboot.
In all cases, a full reboot of the device, (hold sleep button for 5 seconds, swipe to power off, then power on again) would allow the app to run again. The reviews of some apps on the app store are littered with complaints from people that the app crashes during launch - the irony is the app is NOT to blame, in all cases I have seen.
The second type of crash is a lockup and/or spontaneous reboot during app installation or removal either through the built in appstore application or via syncing with itunes. More often than not this type of crash would render the device unbootable with you stuck at the apple logo - you could tell this was happening because after a few minutes the apple logo would go darker, and the device is no longer pingable over wifi.
First the good news - for me anyway, 2.0.1 FIXES the first type of crash - apps crashing back to the home screen, spontaneous reboots and lockups when launching apps or using them. I haven't had super monkey ball fail to launch, or crash during play a single time since updating to 2.0.1 for example. Wahoo Apple.
When not adding/removing/updating applications, I now find 2.0.1 to be quite stable, apart from the usual Safari crashes, which seem to happen a bit more often than 1.1.3.
Now the bad news - the app install / un-install related crashes are NOT fixed in 2.0.1 or even alleviated, so these are what I will focus on in this message describing workarounds I have found and the reasoning behind them.
Ok here's the deal, with a bit of analysis the root cause of the problem is LOW MEMORY conditions that occur during the app install / un-install process. It seems to be a combination of increased system memory requirements of the 2.0 firmware in general (there is simply more stuff running than there was in 1.1.x, so there is less free memory) as well as what look like memory leaks (or at least poor coding) in both Springboard and mobileinstallationproxy. More on those in a minute.
In addition the emergency low memory handling of the system (maybe the kernel) seems to be broken in 2.0.x - once free memory gets below a certain point the system will hard freeze - this never happened in 1.1.x, at most it would cause a reboot if memory became critical and nothing could be done to free memory.
Ok, what is mobileinstallationproxy ? This is a program whose job it is to install and uninstall applications, basically, and did not exist in 1.1.x firmware. When an application is to be installed or removed either directly on the device or by syncing with itunes, this is the process that is launched to do it.
Problem number one - sometimes, this processes memory usage will grow enormously - there is typically only 60MB ram free no additional apps are running and background mailcheck is disabled. mobileinstallationproxy's memory usage will often climb to reach or exceed this amount causing an extreme low memory condition which will cause the Springboard to try to kill off unnecessary processes, but if it can't find enough memory the device will either freeze or spontaneously reboot - the reboot in the middle of application install / un-install corrupts the application state, causing more trouble later on.
Ok, what is Springboard ? This is the main application on an ipod touch / iphone which gives you your home screen, and manages the launching of applications, provides touchscreen input to applications, and also does additional memory management by asking applications to reduce their memory usage if free memory is tight, and will even go so far as to quit background processes to free up memory when memory gets really tight.
Problem number two - sometimes Springboard starts allocating large amounts (over 70-80MB) of memory itself causing a low memory condition - and it cant free up memory because it can't ask itself to quit! At least, not without rendering the device unusable, because you lose the ability to use the touchscreen......
This typically happens when Springboard is "regenerating the application map" which basically means it is looking at newly installed applications to find out details about them and display them on the home screen. This regenerating happens both immediately after application install, and during bootup (before the lock screen) if it wasn't previously finished. BIG PROBLEM.
What happens if the device crashes if you are half way through installing an app ? The answer is that when you try to boot up again Springboard starts regenerating the application map before you are presented with the lock screen - it looks like nothing is happening, but it is. Corrupt applications can cause Springboard to crash during this phase which means you are stuck in an INFINITE LOOP of rebooting showing the Apple logo, which is what many people have experienced.
Problem number 3 - if you have a LOT of applications installed, and just one of them gets corrupted during a crash, when the device reboots, Springboard will start rebuilding the application maps, but this can take a LONG time, and there is a TIME LIMIT on how long Springboard is allowed to run in this state! A watchdog process waits for Springboard to respond during bootup but because Springboard is busy regenerating the application map it doesn't respond. If it doesn't respond in a certain amount of time (approx 5 minutes) the watchdog will KILL Springboard, thus not only preventing it from finishing the job and letting you get to the lock screen, but possibly further corrupting data, and causing the device to freeze, as Springboard is an essential system process.
This is the reason why the system becomes prone to getting stuck on the Apple screen after just a single application becomes corrupted, if you have MORE than a certain number of applications installed. If you have few applications installed (less than approx 10) the situation of one app becoming corrupted is recoverable, and self healing, if you have many applications installed (over 20) there is never enough time for Springboard to finish the job before the watchdog terminates it - thus being stuck at the Apple Logo with no escape other than a system restore.
For anyone who wonders how I am gathering the data to form these conclusions there are two tools that I've used - one is freely available from Apple, and that is the 'iPhone Configuration Utility' available from here:
http://www.apple.com/downloads/macosx/apple/application_updates/iphoneconfigurat ionutility10formacosx.html
Which has the ability to show the local system log (console) of the device in real time, showing things such as:
Sat Aug 9 20:54:28 unknown configd[15] <Notice>: kernel memory event (93), free: 376, active: 1179, inactive: 770, purgeable: 0, wired: 5400
Sat Aug 9 20:54:30 unknown configd[15] <Notice>: kernel memory event (90), free: 376, active: 1398, inactive: 788, purgeable: 0, wired: 5417
Sat Aug 9 20:54:32 unknown SpringBoard[16] <Warning>: Memory level is urgent (10), but there are no apps to warn!
Sat Aug 9 20:54:33 unknown configd[15] <Notice>: kernel memory event (90), free: 376, active: 1455, inactive: 1204, purgeable: 0, wired: 5419
Sat Aug 9 20:54:33 unknown SpringBoard[16] <Warning>: Memory level is urgent (10), but there are no apps to warn!
A great deal of information about what is going on can be gained from watching this log file, and the program can be left monitoring even during an itunes sync.
The second way I have gathered data is by running top over ssh on a jailbroken version of the firmware. I don't endorse or encourage jailbreaking of firmware, but in this instance it has allowed me to gather invaluable data on the problem, and I would stress that the crashes that I've been chasing occur equally on standard and jailbroken firmware.
In particular ssh has allowed me to prove one hypothesis - when the device gets stuck at the Apple logo after an app is corrupted, and is in an unrecoverable state that requires yet another restore, if I quickly ssh in as soon as I can during the bootup phase, and delete all the Appstore applications from /var/mobile/Applications the device will almost immediately spring to life and has been "saved" from requiring another restore - this proves that Springboard is getting bogged down scanning the applications and once they are removed it will boot normally again and the apps can be reinstalled.
WORKAROUNDS AND RECOMMENDATIONS
The biggest problems here are (a) too many apps installed preventing bootup recovery once an app gets corrupted, and (b) low memory situations being encountered during app install / uninstall causing the corruption in the first place.
1) Don't install or update Apps using the built in Appstore application on the ipod/iphone. For reasons not entirely clear this is a very hit and miss proposition and there is a VERY high chance that you will get a freeze or a crash from doing this if you have more than a few apps installed, and end up in an unrecoverable state. Just don't do it, always sync apps across from itunes.
2) Free up as much memory as possible BEFORE syncing applications with itunes, and this applies both to installing and un-installing applications. The best way to do this is disable MobileMail from running in the background. If you have automatic message checking of any kind enabled MobileMail launches at bootup and runs in the background ALL the time, consuming approximately 14MB of ram, and this is often the straw that broke the camels back when memory gets tight.
To do so, disable PUSH, and change Fetch new Data to Manually, then either do a full reboot (sleep button for 5 seconds then swipe to turn off, then press to turn on again) OR launch mobile mail, wait for it's mail check to finish, then hold down the home button for 5 seconds to do a forced quit. It's imperative that automatic checking of mail is disabled, or it will immediately launch in the background again.
This step of disabling MobileMail to free up a bit more memory makes the most difference of all the things I have tried in preventing crashes during application syncing, so don't skimp. You can enable automatic mail checking again afterwards.
3) As much as it pains me to say, having downloaded over 30+ apps, if you want your ipod/iphone to be stable, until Apple fixes this issue, install as few apps as you possibly can - just the ones you really need, and not lots of gimmicky things you don't really need. Try to keep it under 20 at any one time, and you can do this on the Application tab in iTunes telling it to sync only selected applications. Keeping the number of synced applications down to a minimum makes a big difference, and means that even if you do get a crash during app installation it will usually recover. If you have lots of apps installed it will NOT recover by itself.
Good luck all, and roll on 2.0.2.If you DO get in the situation where the iPhone won't load and is stuck at the Apple logo, there is an alternative to Restoring: renaming the Applications folder momentarily.
Of course this assumes you have a way of getting to the Applications folder before the phone has fully booted. I am lucky as I have OpenSSH installed and when this crash occurs the WiFi has already connected, so I can (for example) log in and rename Applications to Applications2 and then back again.
The Springboard will start about 5 seconds after you rename the folder. This at least gives you an opportunity to back stuff up or try to remove the offending application instead of restoring.
I have heard that you can use iPhoneBrowser on Windows to do the same but not tested this. -
HI,
I am using V11.1.2.2 Hyperion Planning. I am currently getting an error:
Error : Period dimension 'Period' is missing a Base Time Period member 'Jun' that has been deleted since the last deployment. Base Time Period members cannot be deleted once the dimension is deployed
This is what i got when i tried to add alternate hierarchy to my shared dimension. I tried to delete it and it messed up.
NOw it wont deploy my application.
Can any one suggest.
Thanks in advance
Cheers,
XXXEPMA!!!!! EPMA!!!!
I'm playing around with it to write a blog post and it is crazy. Only possible workaround (till now i'm not able to figure out a solution to it) is to copy the application and deploy it as a new one. Take copy of all objects (forms, tasklist etc). Delete the corrupted application and rename the new one to old.
Regards
Celvin
http://www.orahyplabs.com
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