Cracked screen for no reason??!!

So tonight I hung up my phone after a call to Verizon's customer service (talk about timing..). I did the soft reset she told me to do to try and fix another issue, and as it was turning back on my screen completely cracked! It wasn't dropped, hit on anything, or banged around. It was literally in my hand and I watched it crack. Is Verizon doing anything about this?? Why should I have to pay $100 to my insurance for something I didn't do or have any control of. Beyond frustrated right now!

Hi mcruwys,
It is unfortunate your screen is cracked.  I have not come across any situations where a screen has been arbitrarily cracked.  I have witnessed a small unnoticeable crack, eventually spread due to continued pressure on the display screen (using the touch screen as intended) . Agreeing with  Elitist_Jerk I am hopeful you have insurance.  I would be happy to review your account and your replacement options.  Please PM me your wireless number at your convenience.  I hope this information is helpful and I look forward to hearing from you soon.  
Thank you for your contribution to our community forums,

Similar Messages

  • HT4528 How much would a cracked screen for iphone 4S cost, if my phone is still under warranty?

    How much would a cracked screen for iphone 4S cost, if my phone is still under warranty?

    Razmee209 is correct, out of warranty repair/replacement cost for and iPhone 4s is $199, and the reason you would have to pay for that Kats524 is because accidental damage is not covered under your limited hardware warranty. Hope this helps, best of luck to you.

  • Will apple replace a 4th gen cracked screen for free?

    Will apple replace a 4th generation iPod touch with a cracked screen for free?

    No. A cracked screen is defined as accidental damage and accidental damage is not covered by the warranty. IIRC, the out of warranty fee is $99 for an iPod 4.

  • HT3302 How much will be charged for replacing a cracked screen for iPhone 5? How long it will take for repair?

    Hi Folks,
    I am a visitor and had my iPhone 5 cracked the front screen today, I just want to know how long it will take for repair if I send to Apple USA, and the charge for the replacement of the cracked screen.
    Thanks for your advice in advance, I am currently in LA and will put into LA Apple Store asap.

    Warranty and support are only valid in the country of origin.
    If the device was not purchased in the US, an Apple store in the US will not touch it.

  • Cracked screen for U530 touch

    help me finding broken screen. every thing is perfectly working condition even digitlizer is in good condition. i am trying to find out screen over digitizer(i.e screen only).plzz help me finding my screen.
    thank you

    Hi Ysreddy49,
    Welcome to the Forums  
    As per the query we understood that you are facing issue  with cracked screen in your Lenovo U530 laptop.
    Panel HD‐S‐AG eDP1.2 3.2t   AUO B156XTN03.5 1A HD AG S LED1 LCD -18201045.
     Panel HD‐S‐AG eDP1.2 3.2t LGD LP156WHU TPB1 HD AG S LED1 LCD -18201046.
     Panel HD‐S‐AG eDP1.2 3.2t SDC LTN156AT33 401 HD AG S LED1 NB LCD -18201047.
     Panel HD‐S‐AG eDP1.2 3.2t CMI N156BGE‐EA1 HD AG S LED1 NB LCD -18201074.
     Panel FHD‐S‐AG eDP1.2 3.2t AUO B156HTN03.4 1A FHD AG S LED1 NB LCD -18201064
     Panel FHD‐S‐AG eDP1.2 3.2t CMI N156HGE‐EA1 FHD AG S LED1 NB LCD -18201065
    The above are the LCD part number, I would also suggest you to visit the nearest service center for further details.
    Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
    Hope this helps. Do post back if the issue persists!                                                   
    Best regards,                                                          
    Ashwin. S
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Cracked Screen for Ideapad U310 Touch

    Some how my laptop screen broke while in my backpack with only 1 book.  Only the touch glass broke, the lcd behind it still seems to be fine. So now I'm trying to find out what my options are. Is this repairable? can I swap out displays myself? Does a cracked screen make it a total lossss? I found the hardware maintenance manual and searched for the listed display but none found that seem to include a touch screen. Any advice on this would be helpful.
    Solved!
    Go to Solution.

    jkevin2 wrote:
    Some how my laptop screen broke while in my backpack with only 1 book.  Only the touch glass broke, the lcd behind it still seems to be fine. So now I'm trying to find out what my options are. Is this repairable? can I swap out displays myself? Does a cracked screen make it a total lossss? I found the hardware maintenance manual and searched for the listed display but none found that seem to include a touch screen. Any advice on this would be helpful.
    How about page 90 and 91 of the manual?

  • How much does it cost to repair a cracked screen for a Macbook Air?

    The screen for my MacBook Air recently cracked, and I was wondering about how much it would cost to either fix or replace.

    To reinforce Dominic's recommendation (which is a great one), a lot of the cost will depend on what mode of MacBook Air it is. The earlier units are typically not serviced in the store, they're done via what is called a "flat rate" repair. The newer ones can have the screen replaced and are a bit cheaper.
    While the numbers most likely have changed, the ballpark is about:
    $650-$800 for the 1st & 2nd generation MBA
    $495-$600 for the 3rd & 4th generation MBA
    Keep in mind those are ballparks off of quotes I received about 14 months ago when I brought in two units for screen replacements. But it gives you a rough gauge to expect when you make your GB appointment.

  • Ahh..screen for no reason lights up on its own...

    It just started happening the other day but today its been happening more and more. My phone will just light up on its own for no reason at all. Sometimes the message will pop up, "Do you want to turn Airplane mode on?" I've tried totally resetting my iPhone and have reloaded all of my stuff back on and it is still lighting up on its own. Also, it will not let me shut it off, I will shut if off, but right away it will turn back on. When I go to try and reset it by pushing the home and sleep button at the same time and holding it, it will just ask me if I want to shut it off. My warranty that came with my phone through apple is up, so hopefully I can get some help and fix this so I don't have to buy a new one yet! lol My main concern for my phone doing this is that it kills my battery. Please HELP!
    Thanks

    Did you ever figure it out? I have a phone that does the exact same thing.

  • Can somebody fix my cracked iPad 2 screen for a reasonable price?

    Please help me out! I'm freaking out!

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Apple will provide a replacement iPad for:
    iPad model
    Out-of-Warranty Service Fee
    New iPad
    $299
    iPad 2, iPad
    $249
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You can get the glass replaced at 3rd party repair sources for less $, however, the Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • Would a genius in a genius bar replace my ipod touch 4g cracked screen for free under warranty

    So yesterday I dropped my Ipod touch 4g 8g and the screen cracked really bad... I know apple doesn't cover this but im still under warranty.. Would a genius in a genius bar give me a new one for free here in Calgary AB..?? please i really need help............
    P.S i know already how much it cost if they dont give me a new one

    Damage due to dropping is not covered under the warranty so a genius at a genius bar is not going to give you a new iPod for free.  They may offer you a replacement, same or comparable unit, at a fee, but again, not for free.

  • Drop zone content fills entire screen for some reason.  Help!

    Hi, everyone. I've used iDVD for years, but have not had this problem before. I'm trying to use the 4:3 template called "Projector". There is only one drop zone, which should show what the projector is playing. However, when I right click the area and "Fill with Content" (I want video playing there), it doesn't just fill the small square where it's supposed to. Instead, it just takes up the entire screen of the project, completely overlapping the template. In other words, I can't even see the Projector template anymore.
    Has anyone else had this experience, or even better, have a solution to it?
    Thanks!

    Actually, that's a perfectly acceptable way to add content to that drop zone. I've been doing it for years. With a single click on the video box (once "fill with content" is selected), you're even able to adjust where the video starts and ends. If you're just looking to load on general video from your iMovie project, it's a great shortcut to use.
    I know the other method of loading content into the drop zone. But that didn't really answer my question as to why the entire screen was filling up with content. I've re-installed the software twice, which fixes it, but I'm just wondering why that problem keeps occurring over time.

  • Will apple fix my cracked screen for free?

    How much does it cost for apple to fix a broken iphone 4s screen? Or will they do it for free?

    Of course they will not do it for free.
    In the U.S:
    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone model
    Out-of-Warranty Service
    iPhone 5s, iPhone 5c,
    iPhone 5
    $269
    iPhone 4S
    $199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax. "

  • Since IOS 7.0.3 Screen flashes back to main screen for no reason

    If I am reading an email or a web page, the screen usually flashes back to the main screen without reason or notice.  I have "reset all settings" in the settings section, perform cold and warm reboots but nothing seems to help. Any others with similar problem?

    Try resetting the device (hold the home and power keys down until the Apple logo appears ).
    Barry

  • What is the best way to replace a cracked screen for the MacBook Pro?

    My MacBook Pro was accidentally droped and the screen was cracked.  Need to find out what is the most effecient way to replace the screen?

    Contact your nearest Authorized Apple Service Provider and ask them about the costs.
    MacBook Pro - Contact Support - Apple Support

  • Grey screen for no reason

    Hi,
    I noticed since few days that the grey screen asking e to reboot appeared few times.
    I didn't install any new software or RAM neither.
    I have the following report :
    Thu Aug 28 14:15:24 2008
    panic(cpu 0 caller 0x00223363): "rtunref: bad refcnt 0 for rt=0x2e1bc90\n"@/SourceCache/xnu/xnu-1228.5.20/bsd/net/route.c:460
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x1b5fbdc8 : 0x12b0fa (0x4592a4 0x1b5fbdfc 0x133243 0x0)
    0x1b5fbe18 : 0x223363 (0x471d78 0x0 0x2e1bc90 0x1a236f)
    0x1b5fbe38 : 0x223857 (0x2e1bc90 0x1 0x0 0x0)
    0x1b5fbe68 : 0x224b03 (0x2e1bc90 0x2 0x1b5fbe98 0x2c5c178)
    0x1b5fbe88 : 0x273d5c (0x2e1bc90 0xffff 0x1 0x3a938a)
    0x1b5fbeb8 : 0x24ae8c (0x2c5c178 0x2c4d640 0x1b5fbf28 0x19d9da)
    0x1b5fbf18 : 0x24cd61 (0x2c5c258 0x2 0x1 0x24ebe6)
    0x1b5fbf58 : 0x39aa01 (0x2c4d850 0x23ac6253 0x1b5fbf78 0x1a236f)
    0x1b5fbf78 : 0x13eb1d (0x0 0x0 0x0 0xbfffe7b0)
    0x1b5fbfc8 : 0x19ebdc (0x0 0x0 0x1a20b5 0x3456998)
    Backtrace terminated-invalid frame pointer 0
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    9E17
    Kernel version:
    Darwin Kernel Version 9.4.0: Mon Jun 9 19:30:53 PDT 2008; root:xnu-1228.5.20~1/RELEASE_I386
    System model name: iMac8,1 (Mac-F226BEC8)
    Does anyone knows what its the problem?
    Thanks in advance

    In these situations the first step would be start the computer from the CD that came with it, by putting the CD in the slot and holding down the C key as the computer starts up. This will be a lot slower than normal, because you're starting off a CD and not a proper disk drive.
    Once the computer has started, look for Disk Utilities (DO NOT choose the option of installing the system software - Apple has organised these disks in a very confusing way). In Disk Utilities, check and fix your hard drive, and repair permissions, then try once more to start up (not from the CD this time).
    That's always the first thing to do. If it doesn't work....come back.

Maybe you are looking for