Crash Affecting only One Login - But Not in Safe Mode
I have an iMac (built-in iSight) that suddenly has problems with only ONE login (the other accounts on the machine work fine). The troubled login won't mount the desktop at all, even with the entire library folder removed. Ran DW utility, but that didn't help. The interesting thing is, if I boot in SAFE mode, the problem goes away.
What am I missing? If there's a problem with some bit of startup code, driver, etc., why is it only affecting one login?
I realize my info above is sketchy. Hoping it might be enough for somebody to offer a clue... thanks.
Hi, Lonestar.
An errant Startup or Login Item maybe the cause. In this case, it would likely be a Login Item defined in the affected account. My "Troubleshooting Startup and Login Items" FAQ can help you pin that down if such an item is causing the problem. Focus on the instructions concerning Login Items with the affected account.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
Similar Messages
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Some programs crash but not in safe mode or for guest user
Hoping that some talented and kind Mac wizard will help me solve a bizarre problem: Some but not all of my programs have started crashing immediately upon launch, but not in safe mode, nor when I log in as a guest user.
The problem began on February 5th, right after I installed an update to my OS (bringing it up to version 10.7.3), which included an update to the firmware for my computer, a Mac mini from mid-2010. The programs that began crashing upon launch *may* be those that were open at that time, but I can’t be sure. They include Adobe Reader, Picasa, Word for Mac, and a sweet little utility called uCalendarX.
Specifically what happens with, say, uCalendarX, is this: After I launch it, nothing appears on screen for a few seconds, and then comes a message that it is trying restore its windows, with a choice of whether to attempt restoring them or not. After a few more seconds comes the news that it has quit unexpectedly. The first several dozen lines of the crash log appear at the end of this posting.
So far my troubleshooting has revealed the following:
(a) When I reboot in safe mode, the programs that crash now work normally.
(b) When I boot the usual way but log on a guest user, the programs that crash now work normally.
(c) Fully emptying the trash made no difference.
(d) The problem was not solved by restoring my hard drive (via Time Machine) to its state the day before I downloaded that update to the OS and the firmware. (This was a drastic step, the intervention of last resort, and I was sure it would work. But no. Perhaps I did not go back far enough for the restoration.)
(e) Deleting the plist files and plist.lockfiles made no difference.
(f) Deleting the files for the app under Saved Application States made no difference.
(g) Disabing the user’s font cache (as happens in safe mode) made no difference.
(h) Uninstalling Adobe Reader, emptying the trash, downloading the latest version, and installing that made no difference – this latest version newly installed continues to crash (but not for a guest user, nor for me, the administrator, in safe mode).
(i ) Repairing permissions on the hard drive made no difference.
I will be mighty grateful for a solution to this perplexing, vexing problem!
B.t.w., I don’t know Unix but was able to do all those (fruitless) interventions listed above.
Gordon Bear
Ramsey NJ U S A
The log from one of the many crashes of uCalendarX begins as follows:
Process: uCalendarX [750]
Path: /Applications/uCalendarX 3.2.3/uCalendarX 3-2-3.app/Contents/MacOS/uCalendarX
Identifier: com.riuz.ucalendarx
Version: 3.2.3 (3.2.3)
Code Type: X86 (Native)
Parent Process: launchd [289]
Date/Time: 2012-02-20 00:38:48.931 -0500
OS Version: Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report: 2463 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 30 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 0CA8DA26-8927-4AC3-B35F-3B2E9FD65A8E
Crashed Thread: 4
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000008bcc45ab
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x8bcc45ab:
CoreServices 0000000004fd0000-00000000051ee000 [ 2168K] rw-/rwx SM=COW
-->
__TEXT 000000008fe52000-000000008fe85000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Application Specific Information:
objc[750]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x920136e6 __open + 10
1 libFontParser.dylib 0x9cc5b403 TFileDescriptorContext::TFileDescriptorContext(char const*) + 77
2 libFontParser.dylib 0x9cc5b1c5 TFileDataReference::TFileDataReference(char const*) + 65
3 libFontParser.dylib 0x9cc5b056 TFileDataSurrogate::TFileDataSurrogate(char const*, bool) + 136
4 libFontParser.dylib 0x9cc59af3 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 2581
5 libFontParser.dylib 0x9cc58a7a FPFontCreateFontsWithPath + 193
6 libCGXType.A.dylib 0x950164b0 create_private_data_with_path + 26
7 com.apple.CoreGraphics 0x95349ecf CGFontCreateFontsWithPath + 33
8 com.apple.CoreGraphics 0x95349b09 CGFontCreateFontsWithURL + 442
9 com.apple.CoreText 0x90e1c1aa TCGFont::TCGFont(__CFURL const*, bool) + 90
10 com.apple.CoreText 0x90e1bfb2 TCGFontCache::CopyFont(__CFURL const*) const + 92
11 com.apple.CoreText 0x90e1be6c TBaseFont::CopyNativeFont() const + 50
12 com.apple.CoreText 0x90e1bd6f TTableStore::CopyTable(unsigned int, TCFRetained<__CFData const*>&) + 81
13 com.apple.CoreText 0x90e1bade TBaseFont::CopyTable(unsigned int) const + 72
14 com.apple.CoreText 0x90e1ba0f TcmapTable::TcmapTable(TBaseFont const&) + 31
15 com.apple.CoreText 0x90e1b8fd TBaseFont::GetGlyphsForCharacterRange(CFRange, unsigned short*) const + 27
16 com.apple.CoreText 0x90e1b79b TASCIIDataCache::TASCIIDataCache(TBaseFont const*) + 83
17 com.apple.CoreText 0x90e1b70f TBaseFont::CreateASCIIDataCache() const + 47
18 com.apple.CoreText 0x90e1b690 TFont::InitAdvanceCache() const + 42
19 com.apple.CoreText 0x90e1b4ad TASCIIEncoder::Encode() + 45
20 com.apple.CoreText 0x90e4433f TGlyphEncoder::EncodeChars(CFRange, TAttributes const&, TGlyphList<TDeletedGlyphIndex>&, TGlyphEncoder::Fallbacks) + 925
21 com.apple.CoreText 0x90e19ff6 TTypesetterAttrString::Initialize(__CFAttributedString const*) + 322
22 com.apple.CoreText 0x90e19b9d CTLineCreateWithAttributedString + 47
23 com.apple.HIToolbox 0x963d2b2d TCoreTextEngine::LayoutSingleLine(THIThemeTextInfo*, float) + 23
24 com.apple.HIToolbox 0x963d2a9a TCoreTextEngine::Layout(THIThemeTextInfo*, float, float, TextLayoutType) + 64
25 com.apple.HIToolbox 0x963ad2c9 TCoreTextEngine::VerifyLayout(THIThemeTextInfo*, float, float, LayoutIntent) + 309
26 com.apple.HIToolbox 0x96410b0a TCoreTextEngine::GetThemeTextDimensions(float, THIThemeTextInfo*, float*, float*, float*) + 54
27 com.apple.HIToolbox 0x9640fc51 DataEngine::GetTextDimensions(void const*, float, HIThemeTextInfo*, float*, float*, float*) + 283
28 com.apple.HIToolbox 0x963d1fc5 HIThemeGetTextDimensions + 187
29 com.apple.HIToolbox 0x963d1ca3 HIMenuBarView::MeasureMenuTitle(MenuData*, unsigned char, float*, int, unsigned char*) + 451
30 com.apple.HIToolbox 0x963d1a49 HIMenuBarView::MeasureAppMenus() + 261
31 com.apple.HIToolbox 0x963abb5d HIMenuBarView::EnsureBarLayout() + 489
32 com.apple.HIToolbox 0x963ab152 HIMenuBarView::DrawSelf(short, __HIShape const*, CGContext*) + 520
33 com.apple.HIToolbox 0x963aac22 HIView::DrawCacheOrSelf(short, __HIShape const*, CGContext*) + 86
34 com.apple.HIToolbox 0x963aaa42 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 124
35 com.apple.HIToolbox 0x964395c7 HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 755
36 com.apple.HIToolbox 0x964398b9 HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1509
37 com.apple.HIToolbox 0x9643a86b HIView::DrawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 1227
38 com.apple.HIToolbox 0x9643a9b3 HIView::Draw(short, OpaqueGrafPtr*, unsigned long) + 81
39 com.apple.HIToolbox 0x9643ad7b HIView::Render(unsigned long, CGContext*) + 45
40 com.apple.HIToolbox 0x963d084f WindowData::PrepareForVisibility() + 137
41 com.apple.HIToolbox 0x963cf893 _ShowHideWindows + 355
42 com.apple.HIToolbox 0x963cf728 ShowHide + 44
43 com.apple.HIToolbox 0x96399b09 _GetMenuBarWindow + 872
44 com.apple.HIToolbox 0x96399765 GetMenuBarView(MenuData*, unsigned char) + 74
45 com.apple.HIToolbox 0x963a2f3a MBarMenuRgn + 26
46 com.apple.HIToolbox 0x963a2d27 _ZL7ShowBar21MenuBarAnimationStylehhh + 281
47 com.apple.HIToolbox 0x963cd42a _ZL21UpdateAggregateUIMode21MenuBarAnimationStylehh + 772
48 com.apple.HIToolbox 0x963e38e5 ShowMenuBar + 163
49 com.apple.AppKit 0x001a9cad -[NSApplication finishLaunching] + 1331
50 com.apple.AppKit 0x001a9374 -[NSApplication run] + 142
51 com.apple.AppKit 0x0043d261 NSApplicationMain + 1054
52 com.riuz.ucalendarx 0x00001eea _start + 216
53 com.riuz.ucalendarx 0x00001e11 start + 4Thanks for thinking about my problem. I've already experimented with creating a new user, a co-administrator. The programs don't crash when that account is running, just as they don't crash when the guest-user's account runs. So it seems that the problem is limited to the default user's account, which is the one that was running when I installed the updates to the OS and the firmware. Another clue is that the programs that crash as soon as they are launched are *probably* the ones that were open at that time in that account. Yet deleting Saved Application States does not keep the programs from crashing when next launched.
So the mystery continues, but these additional facts will help with the diagnosis, I hope.
Thanks again for your suggestion.
Gordon -
So, out of nowhere my trusty macbook a few seconds after my desktop appears the computer needs to restart screen scrolls down, and that's pretty much it, as far as i'm aware I haven't changed any permissions and as far as i can see there isn't a programme to blame, as mentioned safe mode is fine, this is how i'm able to write this, is there anything I can do from here to try and fix the problem with the regular login?
Thanks.
Will.If it works in safe mode then that usually means there is something related to system files causing the problem or the installation of incompatible software or malfunctioning software. The simplest solution is to reinstall OS X as follows:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update. -
Starting from about 2 weeks ago, Firefox has been crashing. The crashes is seemingly random, but normally happens when many pages/tabs are open. Also, all observed crashes happened in middle of some user operations. If I just leave it open(and loaded), it would never crash even after a long time.
Also, the crashes would still happen even after ALL extensions are disabled manually. However it doesn't seem to happen in Safe Mode.
After every crash, in the crash report dialog, the "Details" report would not respond. However I can open the reports using about:crashes.
Before the crash would happen, sometimes the following ill-behaviors could be observed:
* Firefox fails to render CJK characters, displaying them as square boxes instead
* CJK IME(Namely Google Pinyin, an IME for Simplified Chinese) could no longer be activated in Firefox, neither on a webpage element nor on UIs of Firefox itself(i.e. address bar or search bar)
The following has been tried but no luck:
* Disable ALL extensions manually
* Start a new profile
* Reset Firefox
* Uninstall/Reinstall Firefox
* Switch from FX 14 to 15, then to 16 betahello Rainarrow, some other users who have recently updated the graphics driver for their ati hardware (to ati catalyst version 12.8) have reported similar crashes. please try disabling hardware acceleration in firefox > options > advanced > general & see if this resolves the issue of frequent crashes for the moment.
-
X305-q725 freezing up, but not in safe mode
Yo hi you guys doing!
I have showed up on this website a couple times now regarding my qosmio x305 Q725 for support, And I always appreciate the help from some people in this forum . So here I am AGAIN XD !!
Today (Actually yesterday) the problem I am having with my gaming laptop seems to be just as unique as the other ones (the usual).
To sum it up, I was watching HD videos with VLC on my laptop, when the PC froze on me with a glitching and looping sound (like a CD player attempting to read a scratched cd). ctrl + alt + del wouldn't do a thing, mouse was frozen as well... Only the power off button held for a couple seconds seemed to do something useful (somewhat anyways).
Though my laptop originally came with a 64 GB SSD with vista (32 and 64 bit) and another 320 GB D drive, I replaced both of them about 7 months ago. The new items are now: a 128 GB SSD drive with Win7 64Bit, a 500GB 7200rpm d drive.
In order to make a quick check wether or not it was the windows at fault here, I changed the C drive quickly from the 128 SSD with Win 7 back to the original 64 SSD with vista 64bit on it. Normal start up with either drives will result in another freezing and lock up laptop a couple seconds after starting it up normally, so there really is nothing to be done on that front. But when I start it in safe mode, I was able to keep it running for a good 5minutes and actually shut it off normally!
From device manager, there was no exclamation points or irregularities (Like when my graphics card stopped functioning). The laptop seems to make the normal mechanical noises (vents, cd player, hard drives being waken up) as usual.
There you have it! Think I did not miss any points. So I guess I am wondering if this is a: Hardware problem?! though device manager won't see it... Or a software problem?! Though even my old vista exhibits the same symptoms, problem is definitely repeatable with both windows, and therefore 2 very different set of drivers (those in win7 being newer then those in the Vista drive). Maybe even a BIOS issue here?
Thanks for reading my wall of text this far , and maybe for the future help! (Using my room mate's Mac, I won't be online all the time! But I will check up asap!).
Solved!
Go to Solution.Problem's been solved for a week now, I thought I would post the solution to help other users who would use the search index.
It was a VIRUS (Actually a couple of them) which was affecting my OS most likely on the D drive (not the C drive). Though I didn't thought it could possibly be one since my Norton Antivirus 360 never picked up anything, also I changed physical C drive (Replaced the C drive from a 128GB SSD with Win7 to a 64GB SSD with vista on it which was working well the last time I used it). Completely changing C drives didn't solved the problem at all, I had no idea viruses could also be taking shelter in the D drive as well. The good people of Geek squad solved my problem quickly by analysing both hard drives with an antivirus from another computer so that the affected drives wouldn't be in use by windows directly (Hopefully I explained this right, but roughly, if your drives are in the computer, scanning for viruses may very well proove useless.... yeah !!!).
As far as they told me, if I had scanned them using another computer with an up to date antivirus in a way that the concerned drives are connected through USB, and are concidered by the computer as external devices, the antiviruses should be able to detect the threats, but not if you connected it through SATA or other "internal" device. So if you guys don't want to spend $200 at best buy I suggest you try this!
So there you go hopefully I will help other people with this explanation. I know I am not very clear in explaining it but I did my best, my knowledge is limited with computers! -
Time Machine Kernel Panics, but not in safe mode - what should I look for
Hi,
Time machine Crashes (Kernel panic) when Run normally.
When I boot in Safe mode, it runs fine.
Is there a list of programs known to cause issues with Time Machine?
If not where should I look?
I assume my ID's "Login Items" - but is there anywhere else to look?
Here's a list of what I have on my machine that I suspect gets bypassed with safemode:
VMWare Fusion Helper
Dropbox
Clusters Helper
GrowlHelperApp
gfxCardStatus
Cinch
Sizeup
whichdaemon
Xmarks for Safari
LMILaunchAgentFixer
itunesHelper
ThingsHelper
In addition to the above 'Login Items' I also have Mozy home backup installed, Logmein, and istat menus.Well as luck would have it, we can rule out istat menu as well...
After uninstalling istat menus,
It crashed around the 180GB mark.
here is the latest crash dump:
===========================
Interval Since Last Panic Report: 8682 sec
Panics Since Last Report: 1
Anonymous UUID: 5EA6FD03-7115-4DE5-B301-59B35A7E904E
Thu Apr 14 19:10:15 2011
panic(cpu 0 caller 0x2aab59): Kernel trap at 0x0027b5dd, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000010, CR3: 0x00100000, CR4: 0x00000668
EAX: 0x00000000, EBX: 0x04859b54, ECX: 0x00863a80, EDX: 0x00000010
CR2: 0x00000010, EBP: 0x815f3ed8, ESI: 0x03036270, EDI: 0x02b03d80
EFL: 0x00010297, EIP: 0x0027b5dd, CS: 0x00000008, DS: 0x0d010010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x815f3cd8 : 0x21b510 (0x5d9514 0x815f3d0c 0x223978 0x0)
0x815f3d28 : 0x2aab59 (0x59aeec 0x27b5dd 0xe 0x59b0b6)
0x815f3e08 : 0x2a09b8 (0x815f3e20 0x84baa0 0x815f3ed8 0x27b5dd)
0x815f3e18 : 0x27b5dd (0xe 0x23ac0048 0x815f0010 0x10)
0x815f3ed8 : 0x276b9c (0x4859b54 0x1 0x7000 0x863a80)
0x815f3f98 : 0x27715c (0x1 0x815f3fdc 0x815f3fc8 0x2a9a9a)
0x815f3fc8 : 0x2a06dc (0x0 0x0 0x10 0xdf16844)
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10J869
Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 4895528584323
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 54 - last loaded 91911338710
com.apple.driver.StorageLynx 2.5.8
com.apple.driver.Oxford_Semi 2.5.8
com.apple.driver.LSIFW500 2.5.8
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 2.5.8
com.apple.driver.initioFWBridge 2.5.8
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.19
com.apple.driver.InternalModemSupport 2.6.2
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AudioAUUC 1.54
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AppleIntelHDGraphics 6.2.6
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AppleIntelHDGraphicsFB 6.2.6
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.GeForce 6.2.6
com.apple.driver.AirPortBrcm43224 427.36.9
com.apple.driver.ACPISMCPlatformPlugin 4.5.0d5
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleBacklight 170.0.34
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBTCKeyEventDriver 200.3.2
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleUSBEHCI 4.1.8
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBUHCI 4.1.5
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.IOBluetoothHIDDriver 2.4.0f1
com.apple.driver.AppleMultitouchDriver 207.10
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.0.1
com.apple.iokit.IOFireWireSBP2 4.0.6
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.driver.AppleHDAPlatformDriver 1.9.9f12
com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleHDAHardwareConfigDriver 1.9.9f12
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleUSBAudio 2.7.6f4
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.IO80211Family 314.1.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.2.6
com.apple.NVDAResman 6.2.6
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.AppleUSBHIDKeyboard 141
com.apple.driver.AppleHIDKeyboard 141
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
com.apple.iokit.IOBluetoothFamily 2.4.0f1
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleUSBMergeNub 4.1.8
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBFamily 4.1.8
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Mushkin MKNSSDCL240GB, 223.57 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Hub, 0x0409 (NEC Corporation), 0x0050, 0xfd130000
USB Device: USB Audio CODEC, 0x08bb (Texas Instruments Japan), 0x2902, 0xfd137000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfd134000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfd134200
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
FireWire Device: Passport III, WD, Up to 800 Mb/sec
===========================
additionally heres the process list as it existed at approx 118 GB through the backup.
148 1PasswordAgent Jack 0.0 2 24.9 MB Intel (64 bit) No
3332 Activity Monitor Jack 7.4 2 53.9 MB Intel (64 bit) Yes
3334 activitymonitord root 1.0 1 3.1 MB Intel (64 bit) No
143 AirPort Base Station Agent Jack 0.0 4 18.1 MB Intel (64 bit) Yes
3339 AppleSpell.service Jack 0.0 2 12.2 MB Intel (64 bit) Yes
48 autofsd root 0.0 2 2.6 MB Intel (64 bit) Yes
3211 backupd root 0.0 4 53.9 MB Intel (64 bit) No
16 blued root 0.0 3 15.6 MB Intel (64 bit) Yes
13 configd root 0.0 6 6.6 MB Intel (64 bit) Yes
3524 Console Jack 0.0 2 42.8 MB Intel (64 bit) Yes
95 coreaudiod _coreaudiod 0.0 3 6.2 MB Intel (64 bit) No
21 coreservicesd root 0.0 4 40.4 MB Intel (64 bit) Yes
25 cron root 0.0 1 2.3 MB Intel (64 bit) Yes
84 cvmsServ root 0.0 1 2.2 MB Intel (64 bit) Yes
15 DirectoryService root 0.0 5 10.2 MB Intel (64 bit) No
12 diskarbitrationd root 0.0 2 4.0 MB Intel (64 bit) No
17 distnoted daemon 0.1 2 2.9 MB Intel (64 bit) Yes
118 Dock Jack 0.2 3 53.3 MB Intel (64 bit) No
42 dynamic_pager root 0.0 1 2.2 MB Intel (64 bit) Yes
80 FanControlDaemon root 0.0 2 9.3 MB Intel
120 Finder Jack 1.4 5 54.9 MB Intel (64 bit) Yes
127 fontd Jack 0.0 2 10.2 MB Intel (64 bit) Yes
40 fseventsd root 0.0 14 7.0 MB Intel (64 bit) No
39 hidd root 0.0 3 3.7 MB Intel (64 bit) Yes
0 kernel_task root 1.7 72 202.4 MB Intel
37 KernelEventAgent root 0.0 3 2.6 MB Intel (64 bit) Yes
10 kextd root 0.0 2 21.9 MB Intel (64 bit) No
114 launchd Jack 0.0 2 2.0 MB Intel (64 bit) No
1 launchd root 0.0 3 1.7 MB Intel (64 bit)
36 loginwindow Jack 0.2 2 27.6 MB Intel (64 bit) No
35 mDNSResponder _mdnsresponder 0.0 3 4.9 MB Intel (64 bit) No
34 mds root 0.0 2 231.8 MB Intel (64 bit) No
3422 mdworker Jack 99.4 3 74.5 MB Intel (64 bit) No
11 notifyd root 0.0 2 1.1 MB Intel (64 bit) Yes
24 ntpd root 0.0 1 2.9 MB Intel (64 bit) Yes
123 pboard Jack 0.0 1 2.2 MB Intel (64 bit) Yes
3477 Safari Jack 0.0 10 188.0 MB Intel (64 bit) No
31 securityd root 0.0 2 6.6 MB Intel (64 bit) No
14 syslogd root 0.0 4 1.3 MB Intel (64 bit) No
28 SystemStarter root 0.0 2 2.9 MB Intel (64 bit) No
119 SystemUIServer Jack 1.1 3 36.7 MB Intel (64 bit) Yes
3337 TextEdit Jack 0.0 3 39.7 MB Intel (64 bit) Yes
27 usbmuxd _usbmuxd 0.0 3 4.4 MB Intel (64 bit) Yes
136 UserEventAgent Jack 0.0 3 17.0 MB Intel (64 bit) Yes
3503 WebKitPluginAgent Jack 0.0 2 2.5 MB Intel (64 bit) Yes
71 WindowServer _windowserver 3.0 4 47.5 MB Intel (64 bit) No
------------------------------------------- -
firefox 3.6 runs great .but when i install 4 all it does is crash when it starts up.
did a full uninstall. and then deleted all firefox folders
then installed firefox onto a 2nd drive.. to see if that would help. stop it from crashing when it starts up.
but no go.
updated my vid driver.. still no go
it will start in safe mode.. so i tryed disabling all extensions and plugins. still firefox 4 just crashs when it starts up.
it would be nice. if .firefox crashed .it would just tell you why...............
if i missed something .hope some one can help..
Thanks
PS
i love firfox 3.6 .. but why would you put out trash like this. it will not even start up.
are you trying to be more like Internet Explorer.
crash.....crash....crash...
reinstalled 3.6 and stoped the auto updating for now.'''bold text'''If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
* [[Troubleshooting extensions and themes]]
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
# Shockwave Flash 9.0 r280
# Adobe PDF Plug-In For Firefox and Netscape 8.2.6
You can find the old Flash plugin file NPSWF32.DLL in the plugins folder within the Firefox program folder (C:\Program Files\Mozilla Firefox\plugins\) and remove that file.
* http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://kb.mozillazine.org/Flash
*http://www.adobe.com/software/flash/about/
Update the [[Adobe Reader]] plugin to the latest version.
*http://get.adobe.com/reader/otherversions/ -
Firefox crashes constantly after about 5 min (not in Safe mode)
Basic info: using Firefox 14, was working fine until i came back from vacation, fired up my PC, and updated 3 things, Adobe Flash, Windows 7 Ultimate (64 bit), and AMD Catalyst control center with the new 12.8 update, then restarted.
Have slowly been attempting to pin down the cause. Uninstalled Flash, firefox still crashes. Tried moving the Mozilla folder to desktop so I could simulate a reset, firefox crashed anyway, so i put the old folder back.
Read some troubleshooting pages on the firefox page and went down the list making sure all was updated and then tried running in Safe mode. So far no crash and we are going on 15 min here, the best I've seen so far.
Note: Just realized my Java version was out of date, uninstalled the old versions and installed the new version. Will see if this helps.
Note 2: Nope, Firefox is still crashing regularly. Java was not the issue. Didn't think so, but was hoping....Hi edasvangen, try disabling graphics hardware acceleration in Firefox. You usually need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
(WIN) orange Firefox button ''or'' classic Tools menu > Options > Advanced<br>
(MAC) Firefox menu > Preferences > Advanced
On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"
If you restart Firefox, is the issue resolved (or at least greatly improved)? -
T510 Randomly BSODs - but not in Safe Mode
My brand new T510 randomly Blue Screens throughout the day, after installing Windows 7 Ultimate 64-bit aftermarket. I've downloaded all the 64-bit drivers from Lenovo and installed them, I've updated to the newest BIOS. I've rebuilt several times now and tried leaving certain drivers uninstalled. It still BSODs. Sometimes it's once every two hours, others it's 3 times in 10 min.
I am about to do a mem check. The CPU doesn't appear to be overheating...in fact it usually freezes and reboots when I am on the web, or in a directory. It comes back up with the 124 error. I've looked at the minidump and haven't gleaned much info, as it's a different service or app that causes the BSOD each time.
I'm just wondering if anyone else is having issues with 64-bit Ultimate on the T510? It appears to me it's a driver issue, as I can work just fine in Safe Mode. But it may be a hardware issue, I dunno....any help or insight would be greatly appreciated.
Thanks in advance!No stability issues thus far. It's the factory-installed Win7 Pro 64. And I haven't updated any of the drivers or BIOS. Once the new BIOS is out that fixes the keyboard issue, I'll update it and probably all the drivers and tools.
So, you didn't burn the recovery DVDs first before you nuked everything?
ThinkPad T510 : i5-540M : 8GB PC-10600 : 500GB 7200rpm : 15.6" HD+ : Intel 6300 : Win7 Pro 64 : 9Cell
Ordered 2/Feb/2010 : Shipped 22/Feb/2010 : Received 3/Mar/2010 -
I have tried following the advice offered in the few different threads I have found on this but nothing fixes it. I want the cursor to be in the address bar when I open a new window and/or when firefox opens without restoring a previous session. I fixed the issue for new tabs via about:config but this doesn't work for new windows. I tried safe mode and the problem persists. In new private windows the cursor is in the address bar.
The search box in about:home steals the cursor. Changing your home page to something else will cause the cursor to start in the address bar for new windows.
-
Ichat ok in one login but not another
I have the following problem: when I request vchat with others they do not get the request, when they request vchat with me , I get the request but it hangs on "starting vide chat". I created a new user account on my mac (computer account not ichat account) and it works fine. I tried deleting all the com.ichat files in the preferences folder but its still the same.
I have all the latest updatesHi Ben,
The simple things to try are:
1) Reboot the modem.
2) Run the Combo installer for the OS you are at
http://www.apple.com/support/downloads/
3) Backstep Quicktime (Also in the list iin the link above)
Following that Repair Permissions.
4) If you do not keep your comuter On AND AWake 24/7 then froce the Cron scripts.
Gulliver, "kmosx3: Mac OS X 10.3/10.4: System maintenance", 05:15am Mar 27, 2004 CDT
Failing that tell us what modem you have ?
Ralph -
Firefox crashes on start up for one user but not another
Crash ID: bp-df3a48d7-363c-4d2f-87d3-f73902140723
Version: 31
Crashes on start up for one user but not another. Both are administrators.
I have uninstalled and re-installed. No change with each user.
Crashes in safe mode as well (holding down shift)
No addons present in other user.
Have ran Malwarebytes and cleaned
Have ran CCCleaner and cleane all including registry entries with Firefox uninstalled.Create a new profile as a test to check if your current profile is causing the problems. <br>
See '''Creating a profile''':
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem <br>
'''Profile Backup and Restore'''
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Can't find last import from iPhone!
Noticed as I imported I had that view where there was only one project symbol, not all my projects showing by date, but even so pictures were imported. It took the time to do them, so where aare they? I have closed and restarted to get back fll view of all dated projects, but nothing can be found from today...have i posted it right...?? no response from apple guys...
-
Can Vid Chat with one computer login, but not the other--HELP!!!
When I login to my computer using my account, I am unable to video chat. However, when I login using my daughter's login, I can video chat. What gives? As far as I can see the settings are all the same. I can get as far as sending an invitation to video chat with somebody, but then it just churns while waiting for the other person to accept the invitation. In other words, they accept, but the last connection step doesn't happen. It happens when I'm logged in under my daughter's computer login, but not mine. Also, when I get an invitation to video chat, the same thing happens. I accept and then it just sits and churns waiting for that last step. I have a .Mac account and she has an AIM account, but it doesn't help when I switch to my AIM account. Any help would be great. Thanks in advance.
Go to Users/(your account)/Library/Preferences and delete com.apple.ichat.AIM.plist and restart iChat.
10:15 PM Friday; January 11, 2008 -
We have a number of users all of a sudden getting "No connectivity with the server. The file 'xxx' can't be opened because the server couldn't be contacted." errors trying to open MS Office docs (Word, Excel, etc.) in SharePoint with IE,
just by clicking the link and selecting the "Read Only" option. If they select the "Check Out and Edit" option, they can open the document no problem. One of my customers gets the error on one document but not the other, in
the same document library! The older document (a weekly report) was copied and renamed as per standard procedure. She can read the older document, but not the new one.
It is definitely a profile issue, as other people have logged onto the machines of the users with problems and do not get the error. We have also renamed people's c:\user profile folders and the corresponding Profilelist registry entry and the newly
created profile does not experience the error for these people. Renaming the profile back restores all their personal settings but the error reappears. When we copied the old profile's folder structure into the new profile, many of the user settings
were restored (but not all, like Dreamweaver settings) but the error did not appear. We think that the system folders files (like AppData) weren't totally copied over so we're going to run another test using xcopy. We are rebooting between
logons to make sure all files are unlocked.
The laptops and computers are mainly 32bit, Win7 Enterprise running IE9 and Office 2010 Professional Plus, but there's a few 64bit machines as well. The SharePoint farm has 1 WFE, 1 App Server running search and CA, and a shared database server running SQL
2005 SP4. SharePoint is 64bit MOSS 2007 with the latest CU.
We've checked the logs on the client as well as on the server and there aren't any helpful entries. We've also run Process Monitor, also with no helpful entries. We're planning to run something like Fiddler next.
It's not everyone, because there are many people are accessing the SharePoint system and the same files. It is also not a permission thing, as we've tested by giving the users elevated permissions with no changes. One person experiencing
the errors is a Site Collection Admin. That same person ran a test where I coped a simple Excel file into a Document Library which contained a problem file. They were able to open it Read Only no problems that day, but the next day, the same
file gave them an error. In their case, they usually get a "xxx is not checked out" error and only occasionally get the "No connectivity with the server" error.
We've tried lots of things including:
Deleting IE cache
Deleting SharePoint Drafts and webcache folder contents
Running IE without add-ons
Upgrading and Downgrading IE
Uninstalling and re-installing IE
Reinstalling our SSL certs
Repairing Office
Removing and then adding back in the Microsoft Office "Microsoft SharePoint Foundation Support" Office Tool
Deleting all HKLM and HKLU Office registry settings
Toggling IE Compatibility Settings
Toggling the IE Automatic Logon option
Toggling the location of checked out files
Adding the site in the trusted sites list
Adding the site to the WebClient\Parameters registry locations
Making sure the WebClient service is started
Rebooting the machine (lol :)
This is becoming a serious issue, not just because of the inconvenience for the users having to check out every document they want to read, but we have some files with macros that open up other documents to run which are now failing. There aren't
"check out" workarounds for some of those macros.
We're planning to open a ticket with Microsoft, but I'm throwing it out here first in case someone has run into this before, or may have some suggestions on what to try next. Thanks!
-Richard.
PS I think this needs to be in the "General" forum instead?It took three days of dedicated troubleshooting, but I have found the cause of the errors, and a couple of fixes. It helped tremendously that my own machine was throwing the error. I have scheduled a couple of users to work with me to test the
various fixes, to see which one works best, so the story isn't over yet.
I had backed up my c:\users profile folder and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList registry key so I could restore my profile after I was done. I made a copy of the profile folder and was using that for awhile,
but then made another copy where I had deleted a lot of content out of it so that the copies would go faster. Since a newly created profile did not have errors, I was trying to copy back as much of the profile as possible to make it easier for our users
to get back to work. Instead of blowing away their profile and starting from scratch (which we know worked) I wanted to narrow down what was causing the error and just skip that from the restore. The concept was to keep as much as the users profile
in tact (application settings, etc.) not just restoring their desktop and My Documents folders.
When we first tested a few weeks ago, simply copying the folder contents didn't reproduce the error. I then tried xcopy, but got the "can't read file" error. Then I tried robocopy, and ran into the "junction" problem.
I went back to xcopy, and found that placing the excludes.txt file in the windows/system32 folder eliminated the error.
So the process went as follows:
Reboot and log into the machine as another user
Delete the profile and associated registry key
Reboot and log into the machine as the affected user, creating a new profile, and there is no error
Reboot and log in as the other user
xcopy the contents of the skinned-down backed-up profile to the newly created profile
Reboot and log in as the affected user, and the error occurs
Repeat the above, but add items in the excludes.txt file to see what, when eliminated, causes the error not to appear in the last step
I eventually found that skipping the c:\users\<profile folder>\appdata\local\Microsoft\office\14.0 folder allowed the entire profile to be copied over without the error occurring. That was strange, because we've cleaned out the cache folders
before which didn't fix the issue.
So I went about it the opposite way, and tried to delete the 14.0 folder from the restored profile, and after reboot, the error still occurred.
What eventually worked was deleting the 14.0 folder and copying over a 14.0 folder from a newly created profile!
One way to do this was to:
Reboot and log in as another user
Rename the c:\users profile folder
Rename the appropriate [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList] registry key
Reboot and log in as the affected user, confirm that there is no error
Reboot and log in as the other user
Copy the C:\Users\<profile folder>\AppData\Local\microsoft\Office\14.0 folder to the other user's desktop
Delete new profile folder, and rename the backup to be the production folder
Delete the C:\Users\<profile folder>\AppData\Local\microsoft\Office\14.0 folder and then paste the 14.0 copy from the desktop
Reboot and log in as the affected user, confirm that there is no error
We've tried this on a couple machines and it works. I had to run Windows Explorer as Administrator to access the other profile's folders.
We've also successfully copied a 14.0 folder created by one profile on one affected computer over another profile's folder on another computer, eliminating the error, so we're trying that first, as that is fewer steps.
We may attempt to script this, but the self-help instructions are only 5 lines long:
Reboot and log into the affected computer with another account
Go to <link to location of 14.0 folder on network> and copy the 14.0 folder
Run Windows Explorer as Administrator
Go to c:\users\<profile folder>\appdata\local\microsoft\office and delete the 14.0 folder, and paste the copied 14.0 folder (trying to overwrite it makes Win7 want to merge the folders)
Reboot and log into your normal account, and confirm the error is gone
I'll come back and report after we go into the field with this fix, but after the few tests, I am cautiously optimistic that this is it.
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