Crash when opening Exchange ActiveSynch e-mail account settings (DAEAS)
Hi,
I created an Exchange ActiveSynch email account on a brand new IPAD with about 1 GB MEM in use and 10 Apps on it. I deleted all other email accounts from my IPAD. All worked fine for some days, but now opening email app crashes and app is closed after few seconds. This does not depend on the default account setting.
Trying to delete Exchange email account does not work either, because as soon as I touch the Exchange account button in email settings, it crashes and closes setting app.
Last action on email setting was, as I remember, that I enabled Calendar and Contacts in this account. I also remember, that emails worked afterwards.
Log:
IPAD 3,3
IOS 5.1 (9B176)
Either Exception Type is EXC_BAD_ACCESS (SIGBUS) or Exception Type is EXC_BAD_ACCESS (SIGSEGV)
Exception Code is KERN_PROTECTION_FAILURE
The Thread which crashed has about 500 continues entries of "DAEAS".
(process logs: dataaccessd_xxx, MobileMail_xxx, Preferences_xxx)
Logs have been automatically sent to Apple, if this is not done by email.
Trying to delete this account after rebooting failed also. Resetting IPAD (Content and Settings and also Network) and restoring backup does not fix the problem.
I also turned off automatic synchronization and WLAN / Mobile Networks to disable automated synchronization.
Other email accounts can be created or deleted, but as soon as email app is opened, it crashes due to still existing exchange account, which cannot be deleted in normal way.
Is there any workaround / tool, how I can delete exchange account without using the Settings => Exchange => Delete Account combination, because thread crashes as soon as I open Exchange Account menu. Is there any tool to clean email content or account settings from IPAD?
I do not want to spend time for a complete new installation and configuration process for all apps with "reset to factory setting" without latest restore.
Are there any other ideas?
Thanks in advance,
Peter
Hello Ketil,
Good Day...
Seems to be the Issue is Syncing emails, now I would recommend you to Remove and Add the Account and try and check if the emails are getting synced automatically.
Hope this is with Single User. If it is with Multiple Users then we need to check the permissions assigned.
Regards,
Praveen
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Here is the error report:
Date/Time: 2007-11-12 20:40:37.341 -0500
OS Version: 10.4.10 (Build 8R2218)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [58]
Version: 2.0.4 (419.3)
Build Version: 31
Project Name: WebBrowser
Source Version: 4190300
PID: 344
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x14aa48be
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x90838fa9 __CFBinaryPlistCreateObject + 3708
1 com.apple.CoreFoundation 0x9082f6b3 __CFTryParseBinaryPlist + 177
2 com.apple.CoreFoundation 0x9082ea20 _CFPropertyListCreateFromXMLData + 150
3 com.apple.Foundation 0x928410cd +[NSPropertyListSerialization propertyListFromData:mutabilityOption:format:errorDescription:] + 89
4 com.apple.WebKit 0x94d49cf9 -[WebHistoryPrivate _loadHistoryGuts:URL:error:] + 177
5 com.apple.WebKit 0x94d49c31 -[WebHistoryPrivate loadFromURL:error:] + 62
6 com.apple.WebKit 0x94d49bab -[WebHistory loadFromURL:error:] + 51
7 com.apple.Safari 0x0001e754 0x1000 + 120660
8 com.apple.Safari 0x0001e6bb 0x1000 + 120507
9 com.apple.Safari 0x0001e3ac 0x1000 + 119724
10 com.apple.Foundation 0x927e317b nsnotecallback + 230
11 com.apple.CoreFoundation 0x908563e6 __CFXNotificationPost + 345
12 com.apple.CoreFoundation 0x9084dbd1 _CFXNotificationPostNotification + 600
13 com.apple.Foundation 0x927db724 -[NSNotificationCenter postNotificationName:object:userInfo:] + 121
14 com.apple.Foundation 0x927e26c9 -[NSNotificationCenter postNotificationName:object:] + 55
15 com.apple.AppKit 0x93265e94 -[NSApplication _postDidFinishNotification] + 124
16 com.apple.AppKit 0x93265d7e -[NSApplication _sendFinishLaunchingNotification] + 67
17 com.apple.AppKit 0x9326587d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 273
18 com.apple.AppKit 0x93265448 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 96
19 com.apple.Foundation 0x927e8e65 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 447
20 com.apple.Foundation 0x927e8c8f _NSAppleEventManagerGenericHandler + 91
21 com.apple.AE 0x9151bfb5 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 147
22 com.apple.AE 0x9151bee6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
23 com.apple.AE 0x9151bdb2 aeProcessAppleEvent + 190
24 com.apple.HIToolbox 0x92de00e4 AEProcessAppleEvent + 37
25 com.apple.AppKit 0x9326363d _DPSNextEvent + 1044
26 com.apple.AppKit 0x93263056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
27 com.apple.Safari 0x00006cea 0x1000 + 23786
28 com.apple.AppKit 0x9325cddb -[NSApplication run] + 512
29 com.apple.AppKit 0x93250d2f NSApplicationMain + 573
30 com.apple.Safari 0x0005f54a 0x1000 + 386378
31 com.apple.Safari 0x0005f471 0x1000 + 386161
Thread 1:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92820d3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x92820c36 -[NSRunLoop run] + 75
5 com.apple.WebKit 0x94d3ab89 +[WebFileDatabase _syncLoop:] + 198
6 com.apple.Foundation 0x927eb2e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92820a0f +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
4 com.apple.Foundation 0x927eb2e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92847bc2 +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927eb2e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x9001a1cc select + 12
1 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0000b288 ebx: 0x9083813e ecx: 0x00000000 edx: 0x14aa48be
edi: 0x14aa48be esi: 0x00000000 ebp: 0xbfffedf8 esp: 0xbfffe8b0
ss: 0x0000001f efl: 0x00010256 eip: 0x90838fa9 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
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0x9533c000 - 0x9535ffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x99de3000 - 0x99e1afff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x99e36000 - 0x99e48fff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: MacBook1,1, BootROM MB11.0061.B03, 2 processors, Intel Core Duo, 1.83 GHz, 512 MB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: BANK 0/DIMM0, 256 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 256 MB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 1.1.9.3
Bluetooth: Version 1.9.0f8, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK6034GSX, 55.89 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mAHi David
Welcome to Apple Discussions
4 com.apple.WebKit 0x94d49cf9 -WebHistoryPrivate _loadHistoryGuts:URL:error: + 177
5 com.apple.WebKit 0x94d49c31 -WebHistoryPrivate loadFromURL:error: + 62
6 com.apple.WebKit 0x94d49bab -WebHistory loadFromURL:error: + 51
The above indicates there is corruption in the History file.
For the User Account crashing, go to the Home folder>Library>Safari folder. There, move to the trash the History.plist file. Then restart Safari. -
Photoshop cc crashes when opening will a reinstall help?
Photoshop cc crashes when opening will a reinstall help?
thanks for the info
my safari and mail have the same unexpected crash and will look into the os x Yosemite
I did reinstall ps cc and it seems to work ok so far -
Finder crash when opening any Folder
I am a very experienced mac user and this one has me stumped. Im posting here to see if anyone else has this problem.
Finder crashes when opening a folder on the desktop
Finder crashes when using any option from the Go menu (or key combo) except Airdrop.
Once Finder window is open on Airdrop any navigation to home folder or any other folder using side bar causes Finder to crash.
Using Go To Folder causes crash, even on hidden folder like /var
Finder is OK when opening files on desktop
All other apps can browse file system and open/save OK
Google Drive is not present on system (this used to be an issue a long time a go that caused similar symptoms in other threads)
Drop Box is installed. But issue occurs even when dropbox is not running
Using spotlight to open applications still works normally.
Clicking the Finder icon in the Dock results in a non-functional blank window entitled "Window", all tool buttons are disabled.
Repeatedly opening the same folder over and over results in the message "The last time you open Finder, it unexpectedly quite while reopening windows. Do you want to try to reopen its windows again? If you choose not to reopen windows, you may have to open and position the windows yourself" Two options "Don't Reopen" and "Reopen". Both buttons have no effect except to dismiss the dialog.
Steps Taken to fix:
Booted into recovery mode and performed repair disk and Permissions - Finder Still Crashes
Removed finder preference files using terminal
~/Library/Preferences/com.apple.finder.plist
~/Library/Preferences/com.apple.sidebarlists.plist
Recent changes to system:
iTunes 11.4 Installed with normal Software Update.
Possible Cause of Problem
Found app in iTunes that has File Sharing enabled and has a shared folder. Curious as to what was in the folder i dragged it to my desktop and double clicked. Im not sure if iTunes would have had enough time to copy the contents of the folder before i tried to open the folder. Finder crashed. This was the first time it happened.
iPhone app in iTunes that I picked in was "Ubersense".1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ +N.+ =//p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I installed v. 3.6.15 on 3/21/2011. Since then Firefox crashes when clicking on random e-mails in my inbox. I am running v. 10.6.7 on my iMac which I installed on 3/29/2011. I am running Java v. 10.6, Update 4, which was installed on 3/10/2011. My Adobe reader was just updated to v. 9.4.3. My iMac desktop is not quite 2 years old. When this problem occurs, everything clears off the screen. I get a message "Firefox quit unexpectedly. When I click on 'Reopen', I get the message: "Well, this is embarrassing. Firefox is having troubl recovering your windows and tabs. This is usually caused by a recently opened web page. (Don't know what that means) There are no 'Crash ID(s), because everything disappears from the screen. Could someone send instructions via e-mail on what to do? I am 73 years old and do not know a lot about computers.
Hi their firefox has updated to 4.0 [http://www.mozilla.com/en-US/firefox/features/ 4.0 Features] Please can you try the following for me
[[Firefox crashes]] -
Finder crashes when opening external HDD. Disk Utility does not have a problem with it. Any solutions? All my backed up work is in it
This is the crash log
Process:
Finder [316]
Path:
/System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier:
com.apple.finder
Version:
10.7.5 (10.7.5)
Build Info:
Finder_FE-751005001000000~21
Code Type:
X86-64 (Native)
Parent Process: launchd [116]
Date/Time:
2013-04-16 19:35:31.063 +0800
OS Version:
Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:
1530 sec
Crashes Since Last Report:
136
Per-App Interval Since Last Report: 7692792 sec
Per-App Crashes Since Last Report: 660
Anonymous UUID:
2EA62802-6DCB-48AF-BD8B-D7F62DA4D1F4
Crashed Thread: 2 Dispatch queue: TNodeEngine 0x104c7fe20
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT
000000010456a000-0000000104a73000 [ 5156K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Application Specific Information:
objc[316]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8614e67a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8614dd71 mach_msg + 73
2 com.apple.CoreFoundation
0x00007fff8ff7250c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation
0x00007fff8ff7ac74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation
0x00007fff8ff7a486 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox
0x00007fff8756c2bf RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox
0x00007fff8757356d ReceiveNextEventCommon + 355
7 com.apple.HIToolbox
0x00007fff875733fa BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit
0x00007fff8c51f779 _DPSNextEvent + 659
9 com.apple.AppKit
0x00007fff8c51f07d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit
0x00007fff8c7d3735 -[NSApplication _realDoModalLoop:peek:] + 610
11 com.apple.AppKit
0x00007fff8c7d3369 -[NSApplication runModalForWindow:] + 120
12 com.apple.AppKit
0x00007fff8c7c69cd -[NSAlert runModal] + 159
13 com.apple.AppKit
0x00007fff8c54e59b __-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 815
14 com.apple.AppKit
0x00007fff8c7cc782 -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31
15 com.apple.AppKit
0x00007fff8c54e234 -[NSPersistentUIManager promptToIgnorePersistentState] + 178
16 com.apple.AppKit
0x00007fff8c5229ec -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 180
17 com.apple.AppKit
0x00007fff8c523ca9 -[NSApplication _sendFinishLaunchingNotification] + 358
18 com.apple.AppKit
0x00007fff8c51fac3 _DPSNextEvent + 1501
19 com.apple.AppKit
0x00007fff8c51f07d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
20 com.apple.AppKit
0x00007fff8c51b9b9 -[NSApplication run] + 470
21 com.apple.AppKit
0x00007fff8c797eac NSApplicationMain + 867
22 com.apple.finder
0x000000010457012f 0x10456a000 + 24879
23 com.apple.finder
0x00000001045700f4 0x10456a000 + 24820
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff861507e6 kevent + 10
1 libdispatch.dylib
0x00007fff8bccf786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff8bcce316 _dispatch_mgr_thread + 54
Thread 2 Crashed:: Dispatch queue: TNodeEngine 0x104c7fe20
0 com.apple.DesktopServices
0x00007fff8535b438 BTreeIterator::PushForward(Page*) + 30
1 com.apple.DesktopServices
0x00007fff8535b3f3 BTreeIterator::BuildStack(IAOrderedStorable const*) + 81
2 com.apple.DesktopServices
0x00007fff8535b377 BTreeIterator::BTreeIterator(BTree*) + 31
3 com.apple.DesktopServices
0x00007fff8535b338 BTree::MakeIterator() + 34
4 com.apple.DesktopServices
0x00007fff8535940e TPropertyInfo::MakeProperties(TPropertyInfoList*, unsigned char*, unsigned int, bool) + 216
5 com.apple.DesktopServices
0x00007fff853e4cf4 TPropertyInfo::CreatePropertyList(TCountedPtr<TFSInfo> const&, double&, long long&, bool, bool, TPropertyInfoList*) + 422
6 com.apple.DesktopServices
0x00007fff853e4afa TPropertyInfo::CreatePropertyList(TCountedPtr<TCFURLInfo> const&, double&, long long&, bool, bool, TPropertyInfoList*) + 154
7 com.apple.DesktopServices
0x00007fff8535924e THFSPlusPropertyStore::Open(bool, bool) const + 130
8 com.apple.DesktopServices
0x00007fff853591ae THFSPlusPropertyStore::GetProperties(bool) const + 38
9 com.apple.DesktopServices
0x00007fff85358aa4 TNode::GetExtendedPropertyStore(bool) const + 208
10 com.apple.DesktopServices
0x00007fff85358917 TNode::GetExtendedProperty(unsigned int, TPropertyReference&, bool) const + 39
11 com.apple.DesktopServices
0x00007fff85357566 TNode::GetProperty(unsigned int, TPropertyReference&, unsigned int) const + 578
12 com.apple.DesktopServices
0x00007fff853570b6 TNode::GetProperty(unsigned int, TPropertyReference&, OpaqueNodeRequest* const&, unsigned int) const + 68
13 com.apple.DesktopServices
0x00007fff85357017 GetNodeProperty(OpaqueNodeRef*, unsigned int, TPropertyReference&, OpaqueNodeRequest*, unsigned int) + 162
14 com.apple.DesktopServices
0x00007fff8535eeed GetNodePropertyAsBoolean + 75
15 com.apple.finder
0x000000010458c6e4 0x10456a000 + 141028
16 com.apple.finder
0x000000010458c669 0x10456a000 + 140905
17 com.apple.finder
0x000000010458c618 0x10456a000 + 140824
18 com.apple.finder
0x00000001045b4f75 0x10456a000 + 307061
19 com.apple.finder
0x00000001045b2fb3 0x10456a000 + 298931
20 com.apple.finder
0x00000001045b2e91 0x10456a000 + 298641
21 com.apple.finder
0x000000010458b968 0x10456a000 + 137576
22 libdispatch.dylib
0x00007fff8bccda82 _dispatch_call_block_and_release + 18
23 libdispatch.dylib
0x00007fff8bccf2d2 _dispatch_queue_drain + 264
24 libdispatch.dylib
0x00007fff8bccf12e _dispatch_queue_invoke + 54
25 libdispatch.dylib
0x00007fff8bcce928 _dispatch_worker_thread2 + 198
26 libsystem_c.dylib
0x00007fff888003da _pthread_wqthread + 316
27 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff86150192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff88800594 _pthread_wqthread + 758
2 libsystem_c.dylib
0x00007fff88801b85 start_wqthread + 13
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x00007fff8614fdf2 __select + 10
1 com.apple.CoreFoundation
0x00007fff8ffc3c8b __CFSocketManager + 1355
2 libsystem_c.dylib
0x00007fff887fe8bf _pthread_start + 335
3 libsystem_c.dylib
0x00007fff88801b75 thread_start + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x00007fce76d18ac0 rbx: 0x00007fce76d0f5b0 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000104b71000 rsi: 0x0000000000000000 rbp: 0x0000000104e808a0 rsp: 0x0000000104e80880
r8: 0x000000000000000e r9: 0x000000000000018a r10: 0x0000000000000000 r11: 0x00007fce76d18ac0
r12: 0x0000000000000000 r13: 0x000000000000a804 r14: 0x00007fff74121c80 r15: 0x00007fce76d1faf0
rip: 0x00007fff8535b438 rfl: 0x0000000000010297 cr2: 0x0000000000000000
Logical CPU: 2
Binary Images:
0x10456a000 -
0x104a72ff7 com.apple.finder (10.7.5 - 10.7.5) <83F36736-790D-3582-AC9D-91EFCC3DDB9D> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x10510a000 -
0x10511ffff com.apple.frameworks.preferencepanessupport (1.0 - 1.0) <B7E1A6D7-5C75-3626-ACD9-682B6CBC3EBF> /System/Library/PrivateFrameworks/PreferencePanesSupport.framework/Versions/A/P referencePanesSupport
0x7fff6416a000 -
0x7fff6419ebaf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff84021000 -
0x7fff84027ff7 com.apple.phonenumbers (1.0 - 47) <BC6C2FE2-99C0-3AD6-AA9C-C88780FFFCCF> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff84028000 -
0x7fff84107fff com.apple.ImageIO.framework (3.1.2 - 3.1.2) <047DFE61-500F-3F11-9881-D0844D2FCE5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff84108000 -
0x7fff84aa6a27 com.apple.CoreGraphics (1.600.0 - ???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff85174000 -
0x7fff8519ffff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
0x7fff851a0000 -
0x7fff851f4ff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff851f5000 -
0x7fff851f9fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff851fa000 -
0x7fff85223ff7 com.apple.framework.Apple80211 (7.4.1 - 741.1) <F60DA830-84ED-3473-8DE8-611A9D9B56FF> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff85224000 -
0x7fff85224fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff85225000 -
0x7fff85280ff7 com.apple.opencl (2.0.19 - 2.0.19) <B05BF605-73B8-328F-A228-6FA59E1FC73A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff85281000 -
0x7fff85288fff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff85289000 -
0x7fff8531cfff com.apple.PDFKit (2.6.5 - 2.6.5) <9CC30317-E89D-3DDF-9069-F3A9CEE4B9A1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff85329000 -
0x7fff8533fff7 com.apple.ImageCapture (7.1.0 - 7.1.0) <1AD40E02-2126-377B-A0D2-CBB21D932558> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff85340000 -
0x7fff85459fff com.apple.DesktopServices (1.6.5 - 1.6.5) <5E7DD5F4-B4DA-3F75-A14A-3494E81CFBA0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff855e5000 -
0x7fff85d8dfff com.apple.CoreAUC (6.16.12 - 6.16.12) <EF535959-14FE-3B61-9C32-DF4C54B8F12D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff85d8e000 -
0x7fff85dc9fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff85e1f000 -
0x7fff85e43fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff85e44000 -
0x7fff85ee5fff com.apple.LaunchServices (480.40 - 480.40) <C936A07F-0CF8-3F8E-BDB3-76AA7611B4CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff85f0f000 -
0x7fff85f1cfff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <72C53E7B-C222-3BE5-9984-FDC328CC4846> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff85f1d000 -
0x7fff86022fff libFontParser.dylib (??? - ???) <D2E56B6E-3182-3667-A78C-4172C435523A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff86038000 -
0x7fff86044fff com.apple.CoreBluetooth (100.7 - 1) <988DB0FD-7759-3BA0-AE5F-B6DA2BDB3FF5> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/Frameworks/CoreBlue tooth.framework/Versions/A/CoreBluetooth
0x7fff8605a000 -
0x7fff86138fff com.apple.DiscRecording (6.0.4 - 6040.4.1) <E6D5835F-EE3C-3814-A2EE-6962B5570EF1> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff86139000 -
0x7fff86159fff libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff86173000 -
0x7fff86257ff7 com.apple.CoreServices.OSServices (478.50 - 478.50) <3D6AA4EF-C601-36C7-8F3A-A00964F01759> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff86258000 -
0x7fff8627ffff com.apple.framework.internetaccounts (1.2 - 3) <28D44E21-54F2-366B-B9D9-1DB788EF0278> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff86280000 -
0x7fff862a8fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff862a9000 -
0x7fff862acfff com.apple.AppleSystemInfo (1.0 - 1) <111B6F69-3FBD-3860-BCF8-1DF02D9BED28> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff8631b000 -
0x7fff86320fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff86321000 -
0x7fff86595fff com.apple.CoreImage (7.99.1 - 1.0.1) <4BB09B79-275B-364C-9466-0FF36ABB1218> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff865ef000 -
0x7fff865f0ff7 libsystem_sandbox.dylib (??? - ???) <5422BA4A-4C96-3BC1-AF83-14F0CED0ECB5> /usr/lib/system/libsystem_sandbox.dylib
0x7fff866d8000 -
0x7fff86704ff7 com.apple.CoreServicesInternal (113.19 - 113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff86705000 -
0x7fff86756ff7 com.apple.CoreMediaIO (216.0 - 3199.8) <4D3FE512-E943-34E3-A7A5-2EC2E3854E28> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff86757000 -
0x7fff86840fff com.apple.Bluetooth (4.0.8 - 4.0.8f17) <46F432D0-7E25-3900-A5B2-DDB4C2781036> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x7fff86841000 -
0x7fff868acff7 com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff868ad000 -
0x7fff868b0fff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff868b1000 -
0x7fff868b6fff libGIF.dylib (??? - ???) <58A4492D-AAE7-3B8F-8B06-62867471A3EE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff868b7000 -
0x7fff868d4ff7 com.apple.openscripting (1.3.3 - ???) <F5E34F54-CE85-334B-8F25-53581D43960C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff868d5000 -
0x7fff868d5fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff868de000 -
0x7fff868f0ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff868f1000 -
0x7fff868f3ff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff868f4000 -
0x7fff868fafff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff868fb000 -
0x7fff86a86ff7 com.apple.QTKit (7.7.1 - 2339) <2BC2CF44-CEAF-3D3B-A250-CA59D6AFB0B0> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff86afb000 -
0x7fff86b7fff7 com.apple.ApplicationServices.ATS (317.12.0 - ???) <BE3C156D-8326-37AA-BC4E-D3C0D31BF976> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff86b80000 -
0x7fff86b83fff libCoreVMClient.dylib (??? - ???) <28CB0F3F-A202-391F-8CAC-FC9A1398A962> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff86bb5000 -
0x7fff86bf0fff com.apple.LDAPFramework (3.2 - 120.2) <275D4298-C435-3E98-AA25-95D9D0A56550> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff86bfb000 -
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0x7fff8c035ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <B2A38D2C-7E82-34C5-8896-48C37B0E64A3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff8c036000 -
0x7fff8c037fff com.apple.ServerInformation (1.0 - 1) <D95BC225-E33B-32BC-9FEE-77423F8D7EBC> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff8c038000 -
0x7fff8c078ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <7D2E5016-A960-3ADE-B042-F74063E79550> /usr/lib/libcups.2.dylib
0x7fff8c079000 -
0x7fff8c140ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8c141000 -
0x7fff8c14fff7 com.apple.AppleFSCompression (37 - 1.0) <61113C2F-564C-3E6C-918C-3179980D599F> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8c150000 -
0x7fff8c150fff libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8c151000 -
0x7fff8c16efff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff8c16f000 -
0x7fff8c211fff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8c24a000 -
0x7fff8c4c2fff com.apple.imageKit (2.1.2 - 1.0) <23470050-28FB-3B09-8E27-ADC371B0E4B8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8c4ca000 -
0x7fff8c511ff7 com.apple.CoreMedia (1.0 - 705.94) <700C6863-7A8F-34FA-8B1D-7659EC95000B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8c512000 -
0x7fff8c516fff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <35D606B1-7AD9-38E3-A2A9-E92B904BDDE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8c517000 -
0x7fff8d11dfff com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8d17f000 -
0x7fff8d1d7ff7 libTIFF.dylib (??? - ???) <59353B7F-EA9A-32D5-A501-283443B30C60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8d1e3000 -
0x7fff8d1e4fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff8d1e5000 -
0x7fff8d1f3ff7 libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
0x7fff8d1f4000 -
0x7fff8d20bfff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8d20c000 -
0x7fff8d211fff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x7fff8d24e000 -
0x7fff8d2d1fef com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8d62d000 -
0x7fff8d635fff libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8d648000 -
0x7fff8d96afff com.apple.JavaScriptCore (7534.57 - 7534.57.3) <3A04B8FC-CFA6-3AEB-8FDF-B0525B5A4C82> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8d96b000 -
0x7fff8dd98fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8dd99000 -
0x7fff8dd9eff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8dd9f000 -
0x7fff8ddb5fff libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff8ddb6000 -
0x7fff8e027fff com.apple.QuartzComposer (5.0 - 236.10) <F8560AEC-4E26-3A43-BE0A-B20FCB5B2E7D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8e028000 -
0x7fff8e344fff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8e345000 -
0x7fff8e347fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8e3b1000 -
0x7fff8e3b8ff7 com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff8e3b9000 -
0x7fff8e516fff com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8e74b000 -
0x7fff8e7e1ff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8e7e2000 -
0x7fff8e826ff7 com.apple.MediaKit (12 - 602) <0C2CBEDA-412F-3DDF-9C74-44114E5E0DB9> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8e827000 -
0x7fff8e933fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8e934000 -
0x7fff8e972fff com.apple.bom (11.0 - 183) <F300B9EC-995E-33A7-9175-9F07D4B68F16> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8e973000 -
0x7fff8e981fff com.apple.Collaboration (63.2 - 63.2) <B76A62A5-EE5E-3D7F-8F1D-F80E8E78FFD8> /System/Library/Frameworks/Collaboration.framework/Versions/A/Collaboration
0x7fff8e982000 -
0x7fff8edb5ff7 com.apple.VideoToolbox (1.0 - 705.94) <72AD524C-0616-3C69-BA1F-8D444F97F5A2> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x7fff8ee52000 -
0x7fff8f0d7ff7 com.apple.RawCamera.bundle (4.04 - 680) <F9A2656C-CE71-326E-BD6D-077487F49D74> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8f0d8000 -
0x7fff8f0eaff7 libsasl2.2.dylib (3.15.0 - compatibility 3.0.0) <6245B497-784B-355C-98EF-2DC6B45BF05C> /usr/lib/libsasl2.2.dylib
0x7fff8f0eb000 -
0x7fff8f161ff7 libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
0x7fff8f162000 -
0x7fff8f166ff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8f167000 -
0x7fff8f1c4ff7 com.apple.QuickLookFramework (3.2 - 500.18) <C36371BF-E1F6-3DF7-83EA-CE96FCDCE4C4> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8f1c5000 -
0x7fff8f25fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8f328000 -
0x7fff8f40ce5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff8f40d000 -
0x7fff8f41aff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
0x7fff8f41b000 -
0x7fff8f51dfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff8f51e000 -
0x7fff8f528ff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
0x7fff8f529000 -
0x7fff8f57bff7 libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylibIf you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Triple-click anywhere in the line below to select it:
sudo rm -i /V*/*/.DS_Store
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning not to screw up. Confirm. You don't need to post the warning. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
You may be prompted to remove one or more files named exactly ".DS_Store" (without the quotes.) Press the Y key and then return to confirm. Press the N key and then return if you get any other response, or just close the Terminal window.
Try again to open the volume window. -
My CS4 crashes when opening a new action script 3
Hello folks,
I’m new to Flash and am currently taking a class, so please forgive me if this turns out to be an obvious fix, but I’m using flash for the first time and have been trying to open a new flash file: action script 3 but haven’t been successful cause the program immediately crashes. I’ve checked to confirm that my laptop meets the requirements so I’m not sure what it could be.
…Any suggestions? I’ve attached the error reports.
Thanks for your time.
signed,
Hopelessly untech savyThanks for the reply Ned. It does crash when opening AC2 also. And I do have the most current updates. Correction: it does open under "guest" user account in both ac2 and ac3.
FYI. the other apps in CS4 work in my profile. And my laptop is new and meets the standards to run the app.
...Any suggestions? I would be most greatful for any feedback in correcting this issue.
Thanks for your time.
Naomi -
PSE 6 on Mac Book Pro Crashes when opening a picture
Whenever I try to open a picture PSE crashes. This is similar to another post but I should not be having RAM or generation issues. I have removed and downloaded from different DMGs all to no avail. Please advise.
ThanksThanks for the comment but I wasn't asking about viruses. The thread I asked on solved the other user's issue because of the Norton incompatibility. I was referring to the original question which had nothing to do with viruses. I open elements and try to open a picture from iphoto to work on and elements quits. Since I don't have Norton or any other anti virus program, I was hoping there was another explanation which would apply to my situation. Any ideas?
Date: Tue, 4 May 2010 16:34:51 -0600
From: [email protected]
To: [email protected]
Subject: PSE 6 on Mac Book Pro Crashes when opening a picture
There's really no need for Norton on the Mac - because there is no such thing as a Mac virus. I realize that this could change tomorrow, but as of today, there is no such thing as a Mac virus. There hasn't been for about a decade.
You can remove Norton. I removed it from my Macs about a decade ago.
To prevent any future viruses from getting in, set up a new sub-user account on your Mac, and start using it. Don't run your Mac as the Administrator.
When you run as a lowly user, your Mac keeps an eye over what you do, and demands the Administrator's name and password whenever you do something suspicious. That won't be a problem 99.9% of the time. It's only a problem when you try to install an application or a utility.
Keep that limitation in mind, and use it to your advantage. A virus is an application that pretends to be something else. It lures you into installing that virus onto your computer. Let's say in the future you download what you think is a photo. It's really a virus. You double-click on it to launch Photoshop Elements. Instead, you launch the virus, which starts to install itself on your Mac.
At that point, everything comes to a screeching halt when the Mac operating system stops the installation, and puts a message on the screen. That message will say something like, "Please type the Administrator's name and password to INSTALL THIS APPLICATION into the Applications Folder." That is your tipoff that you aren't dealing with a photo. You are dealing with an application.
At this point, you should ask yourself, "Why is a photo trying to install anything?" Whenever the Mac operating system asks for the Administrator's name and password, you should ask yourself if you know exactly what is being installed.
If you were running your Mac as the Administrator, then you wouldn't get this warning messages. The Mac would say, "Well, I guess he knows what he's doing, so I'll install this application." And the still-to-be-written virus would be installed on your Mac. It's a lot easier to keep viruses off your computer than to try to remove them once they get in.
This is why you don't need anti-virus software on the Mac - if you have an intelligent user operating the computer as a sub-user.
> -
CS4 all apps are crashing when opening and Mac can't recognize installation CD to reinstall.
All my CS4 Design Suite applications are crashing when opening. Plus, my Mac won't let me uninstall to reinstall as my G5 Mac OS 10.4.11 won't recognize anything much with the Adobe products. I've been using these apps (legal originals) since January 09 with no problem. Recently received an InDesign file from a PC user that must have been corrupt as it started crashing InDesign. Now everything is crashing. Help!
You probably don't want to publish your personal info in your posts.
A PC virus can't affect a Mac. I don't even have virus software.
since the software does not work in either account there are 2 possibilities. We know its not corrupt prefs because a new account did not work. we know it not some other corruption in the user account. so we have narrowed it down to the actual software or the OS. If it were the applications one or two of them should work. so I would guess it is some thing to do with the system.
My next step would be to do an Archive and Install of the OS then update. This way you keep all your settings and apps but install a new system and user account. If that does not do it I would reinstall the Creative Suite. -
System preference freezes when i select icloud or mail accounts.
i migrated from mobile me to icloud and now the system preference freezes when i select icloud or mail accounts. The resources are 100% utilized. I also updated the software. Am using Lion OS X
Any Help , i need to get out of this.No guarantees, what you might like to try the following:
1. Sign out of your account
(If you are unable to do this because System Preferences has frozen, Force Quit System Preferences and try again)
2. When prompted, opt to delete, contacts, calendars etc from your Mac.
(You are only deleting this data from your Mac, not from iCloud, the data will be reinstated when you log back in. If you need to check that the data is in iCloud before deleting it go to iCloud.com and check each section for data)
3. Having logged out, check that the iCloud accounts along with their data have disappeared from the Mail, Address Book and iCal Applications.
(If necessary, delete the iCloud accounts from each of these application separately from each Applications Preferences)
4. At this point it may be worth trying to log into iCloud from the System Preferences iCloud settings again, if this works, all well and good, if it doesn't continue to step 5.
5. Open your User Library folder in the Finder. (When in the Finder, go to the Go menu, hold down the option key (alt) and choose Library when it appears in the Go menu)
6. Navigate to Library > Application Support > iCloud and drag the iCloud folder to your desktop. (This action only copies the folder and will provide you with a back up)
7. Select the iCloud folder again in Library > Application Support and drag it to the trash, enter your administrators password when prompted.
8. Restart your computer.
9. You should now be able to enter your ID and Password in system Preferences > iCloud and log into your account. Check the services you wish to use and once you are satisfied it's working as it should, trashh the iCloud folder you copied to your desktop earlier. -
Dreamweaver 12.0.1 Crashes when Opening Complex HTML5
I'm getting a consistent crash when opening HTML5 documents with the latest general release and patched version of Dreamweaver.
I open a document, switch to the split code and design view... bam. Immediate crash.
If I'm in Code view, it's fine. Switch to design and it crashes.
Any ideas?
Process: Dreamweaver [33459]
Path: /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/MacOS/Dreamweaver
Identifier: com.adobe.dreamweaver-12.0
Version: 12.0.1.5842 (12.0.1)
Code Type: X86 (Native)
Parent Process: launchd [185]
User ID: 501
Date/Time: 2012-10-28 20:57:37.243 -0500
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 890573 sec
Crashes Since Last Report: 11
Per-App Interval Since Last Report: 12 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 37299CCF-EED7-5E12-32C0-EE877539C7B2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC_I386_DIV (divide by zero)
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.dreamweaver-12.0 0x00a43c7b ViewItem::CalcObjectWidthHeight(Run*, int, int, int, BlockState&, int, int, int&, int&) + 2279
1 com.adobe.dreamweaver-12.0 0x00a43100 ViewItem::GetParentContainerSizeInPixels(BlockState&) + 952
2 com.adobe.dreamweaver-12.0 0x00a849d0 ViewItemTable::ReadPaginationAttributes(BlockState&) + 1626
3 com.adobe.dreamweaver-12.0 0x00a85c1a ViewItemTable::PaginateYourself(BlockState&) + 436
4 com.adobe.dreamweaver-12.0 0x00152536 ViewBlock::AddAnotherItem(BlockState&, CreatorData&, TitanViewLayerManager*) + 11134
5 com.adobe.dreamweaver-12.0 0x00153b9d ViewBlock::AddAnotherLine(BlockState&, TitanViewLayerManager*) + 1905
6 com.adobe.dreamweaver-12.0 0x00154286 ViewBlock::PaginateBlockInternal(BlockState&, TitanViewLayerManager*) + 248
7 com.adobe.dreamweaver-12.0 0x00154677 ViewBlock::PaginateBlock(BlockState&) + 977
8 com.adobe.dreamweaver-12.0 0x001574bf ViewBlockList::DoTheNextBlock(CDC32*, ViewBlockList::PaginationMode, CRect const*, int) + 205
9 com.adobe.dreamweaver-12.0 0x00a30a84 ViewBlockList::FullForegroundPaginate(CDC32*) + 70
10 com.adobe.dreamweaver-12.0 0x00a50fca ViewItemContainer::PaginateForMaximumWidth(BlockState&) + 374
11 com.adobe.dreamweaver-12.0 0x00a51872 ViewItemContainer::PaginateYourself(BlockState&) + 442
12 com.adobe.dreamweaver-12.0 0x00152536 ViewBlock::AddAnotherItem(BlockState&, CreatorData&, TitanViewLayerManager*) + 11134
13 com.adobe.dreamweaver-12.0 0x00153b9d ViewBlock::AddAnotherLine(BlockState&, TitanViewLayerManager*) + 1905
14 com.adobe.dreamweaver-12.0 0x00154286 ViewBlock::PaginateBlockInternal(BlockState&, TitanViewLayerManager*) + 248
15 com.adobe.dreamweaver-12.0 0x00154677 ViewBlock::PaginateBlock(BlockState&) + 977
16 com.adobe.dreamweaver-12.0 0x001574bf ViewBlockList::DoTheNextBlock(CDC32*, ViewBlockList::PaginationMode, CRect const*, int) + 205
17 com.adobe.dreamweaver-12.0 0x005abae1 TitanView::DoUpdatePagination() + 1627
18 com.adobe.dreamweaver-12.0 0x005ac1d7 TitanView::OnUpdate(CView*, long, CObject*) + 55
19 com.adobe.dreamweaver-12.0 0x003ad7f4 CView::OnInitialUpdate() + 44
20 com.adobe.dreamweaver-12.0 0x0004be67 TitanView::OnInitialUpdate(int) + 1939
21 com.adobe.dreamweaver-12.0 0x0004c2d2 TitanView::DoDeferredUpdates() + 132
22 com.adobe.dreamweaver-12.0 0x0112a766 CWnd::OnWndMsg(unsigned int, unsigned int, long, long*) + 258
23 com.adobe.dreamweaver-12.0 0x0059e6d0 TitanView::OnWndMsg(unsigned int, unsigned int, long, long*) + 176
24 com.adobe.dreamweaver-12.0 0x01129d12 CWnd::WindowProc(unsigned int, unsigned int, long) + 58
25 com.adobe.dreamweaver-12.0 0x003ab59e CWnd::WinSendMessage(unsigned int, unsigned int, long) + 44
26 com.adobe.dreamweaver-12.0 0x0112a4c4 CPostedMessage::SpendTime() + 196
27 com.adobe.dreamweaver-12.0 0x003ab22f CPostedMessage::PostedMessageHandler(long const&) + 249
28 com.adobe.dreamweaver-12.0 0x003ab461 CPostedMessage::HandlePostedMessages(bool) + 493
29 com.adobe.dreamweaver-12.0 0x01149282 -[M2DMacNodeTimer fire:] + 18
30 com.apple.Foundation 0x916c27d4 __NSFireTimer + 117
31 com.apple.CoreFoundation 0x930ad9b6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
32 com.apple.CoreFoundation 0x930ad355 __CFRunLoopDoTimer + 709
33 com.apple.CoreFoundation 0x93092162 __CFRunLoopRun + 1730
34 com.apple.CoreFoundation 0x9309163a CFRunLoopRunSpecific + 378
35 com.apple.CoreFoundation 0x930914ab CFRunLoopRunInMode + 123
36 com.apple.HIToolbox 0x95ebe15a RunCurrentEventLoopInMode + 242
37 com.apple.HIToolbox 0x95ebddf5 ReceiveNextEventCommon + 162
38 com.apple.HIToolbox 0x95ebdd44 BlockUntilNextEventMatchingListInMode + 88
39 com.apple.AppKit 0x979c8a3a _DPSNextEvent + 724
40 com.apple.AppKit 0x979c826c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
41 com.adobe.dreamweaver-12.0 0x003e9287 CEventDispatcher::ProcessEvent(int, unsigned long) + 529
42 com.adobe.dreamweaver-12.0 0x011be5b0 CEventDispatcher::ProcessHttpEvent() + 26
43 com.adobe.dreamweaver-12.0 0x008f3a65 http::startSynch() + 51
44 com.adobe.dreamweaver-12.0 0x00cdf929 CSiteInfo::TestURLPrefixConnection(CString const&, int&, int) + 1531
45 com.adobe.dreamweaver-12.0 0x00655aa6 DataSourcesInstructions::GetSetupSteps(CStringArray&, int&) + 1898
46 com.adobe.dreamweaver-12.0 0x000e5917 InstructionsView::Refresh() + 207
47 com.adobe.dreamweaver-12.0 0x0065eeb3 DataSourcesView::PopulateTreeControl(int) + 2245
48 com.adobe.dreamweaver-12.0 0x0008016c DataSourcesView::RefreshTreeControl() + 872
49 com.adobe.dreamweaver-12.0 0x0007efc2 DataSourcesFloater::RefreshTreeControl() + 70
50 com.adobe.dreamweaver-12.0 0x000d6e28 ActionFrame::RefreshListControl() + 580
51 com.adobe.dreamweaver-12.0 0x000da4ad ActionFrame::UpdateServerModel(int, bool) + 1999
52 com.adobe.dreamweaver-12.0 0x008bc407 ActionFrame::OnDocFocusChanged(unsigned int, long) + 305
53 com.adobe.dreamweaver-12.0 0x0112a811 CWnd::OnWndMsg(unsigned int, unsigned int, long, long*) + 429
54 com.adobe.dreamweaver-12.0 0x01129d12 CWnd::WindowProc(unsigned int, unsigned int, long) + 58
55 com.adobe.dreamweaver-12.0 0x003ab59e CWnd::WinSendMessage(unsigned int, unsigned int, long) + 44
56 com.adobe.dreamweaver-12.0 0x0112a4c4 CPostedMessage::SpendTime() + 196
57 com.adobe.dreamweaver-12.0 0x003ab22f CPostedMessage::PostedMessageHandler(long const&) + 249
58 com.adobe.dreamweaver-12.0 0x003ab461 CPostedMessage::HandlePostedMessages(bool) + 493
59 com.adobe.dreamweaver-12.0 0x0114c264 CRealApp::DoPreEventProcessing(dvaui::ui::OS_Event const&) + 108
60 com.adobe.exo.framework 0x040eefed exo::app::AppBase::PreEventProcessing(dvaui::ui::OS_Event const&) + 27
61 com.adobe.exo.framework 0x040f5d9f boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<bool, boost::_mfi::mf1<bool, exo::app::AppBase, dvaui::ui::OS_Event const&>, boost::_bi::list2<boost::_bi::value<exo::app::OS_AppBase*>, boost::_bi::value<dvaui::ui::OS_Event> > >, bool>::invoke(boost::detail::function::function_buffer&) + 47
62 com.adobe.dreamweaver-12.0 0x0119c3e2 int dvacore::config::ErrorManager::ExecuteFunction<bool>(boost::function0<bool>*, bool*) + 32
63 com.adobe.dreamweaver-12.0 0x0119c248 boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<int, int (*)(boost::function0<bool>*, bool*), boost::_bi::list2<boost::_bi::value<boost::function0<bool>*>, boost::_bi::value<bool*> > >, int>::invoke(boost::detail::function::function_buffer&) + 24
64 com.adobe.dreamweaver-12.0 0x0114d888 TestErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0<int>) + 50
65 com.adobe.dreamweaver-12.0 0x0119c2d5 bool dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<bool>(boost::f unction0<bool>, bool*) + 127
66 com.adobe.dreamweaver-12.0 0x0119c5fb bool dvacore::config::ExecuteTopLevelFunction<bool>(boost::function0<bool>, bool*) + 123
67 com.adobe.exo.framework 0x040f46be -[ExoMacApplication sendEvent:] + 366
68 com.apple.AppKit 0x979be72c -[NSApplication run] + 951
69 com.adobe.exo.framework 0x040f3bd3 exo::app::OS_AppBase::RunEventLoop() + 67
70 com.adobe.dreamweaver-12.0 0x0114bcef CRealApp::Run() + 395
71 com.adobe.dreamweaver-12.0 0x0112f570 CWinAppImpl::Run() + 36
72 com.adobe.dreamweaver-12.0 0x0112f85f main + 95
73 com.adobe.dreamweaver-12.0 0x004e1375 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x99d579ae kevent + 10
1 libdispatch.dylib 0x959e1c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x959e17a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x99d570ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x99d7604c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99d75e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99d5dcca start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x99d570ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x99d7604c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99d75e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99d5dcca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x99d570ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x99d7604c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99d75e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99d5dcca start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99dfe0ec pthread_cond_timedwait$UNIX2003 + 70
3 com.adobe.boost_threads.framework 0x0285026e boost::condition_variable::timed_wait(boost::unique_lock<boost::mutex>&, boost::posix_time::ptime const&) + 812
4 com.adobe.boost_threads.framework 0x02849680 boost::this_thread::sleep(boost::posix_time::ptime const&) + 128
5 com.adobe.dreamweaver-12.0 0x00902046 JSInterp::testForINET() + 110
6 com.adobe.dreamweaver-12.0 0x00902da5 boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf0<void, JSInterp>, boost::_bi::list1<boost::_bi::value<JSInterp*> > >, void>::invoke(boost::detail::function::function_buffer&) + 37
7 com.adobe.dvacore.framework 0x03458b37 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 151
8 com.adobe.dvacore.framework 0x03458c48 boost::detail::thread_data<boost::_bi::bind_t<void, void (*)(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&), boost::_bi::list5<boost::_bi::value<std::string>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<dvacore::threads::ThreadPriority>, boost::_bi::value<boost::function<void ()> >, boost::_bi::value<boost::function<void ()> > > > >::run() + 64
9 com.adobe.boost_threads.framework 0x02848737 thread_proxy + 167
10 libsystem_c.dylib 0x99d73557 _pthread_start + 344
11 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x99d56c72 __semwait_signal + 10
1 libsystem_c.dylib 0x99dfda61 nanosleep$UNIX2003 + 189
2 com.apple.carbonbundletemplate 0x11c414db ScObjects::Thread::sleep(unsigned int) + 59
3 com.apple.carbonbundletemplate 0x11c3d339 ScObjects::BridgeTalkThread::run() + 185
4 com.apple.carbonbundletemplate 0x11c41848 ScObjects::Thread::go(void*) + 168
5 libsystem_c.dylib 0x99d73557 _pthread_start + 344
6 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x99d56b3e __recvfrom + 10
1 libsystem_c.dylib 0x99dfdbcb recv$UNIX2003 + 54
2 ServiceManager-Launcher.dylib 0x11e87733 Invoke + 47867
3 ServiceManager-Launcher.dylib 0x11e86846 Invoke + 44046
4 ServiceManager-Launcher.dylib 0x11e85988 Invoke + 40272
5 ServiceManager-Launcher.dylib 0x11e85a0f Invoke + 40407
6 ServiceManager-Launcher.dylib 0x11e80baf Invoke + 20343
7 ServiceManager-Launcher.dylib 0x11e80ea7 Invoke + 21103
8 ServiceManager-Launcher.dylib 0x11e81685 Invoke + 23117
9 ServiceManager-Launcher.dylib 0x11e818f9 Invoke + 23745
10 ServiceManager-Launcher.dylib 0x11e842a0 Invoke + 34408
11 ServiceManager-Launcher.dylib 0x11e843fd Invoke + 34757
12 ServiceManager-Launcher.dylib 0x11e84c91 Invoke + 36953
13 ServiceManager-Launcher.dylib 0x11e84db2 Invoke + 37242
14 ServiceManager-Launcher.dylib 0x11e77656 Login + 461
15 ServiceManager-Launcher.dylib 0x11e7b09a Login + 15377
16 ServiceManager-Launcher.dylib 0x11e85165 Invoke + 38189
17 ServiceManager-Launcher.dylib 0x11e872eb Invoke + 46771
18 libsystem_c.dylib 0x99d73557 _pthread_start + 344
19 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99dfe0a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x132b804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x1304962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x132b813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x132b81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x132b82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99dfe0a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x132b804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x1304962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x132b813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x132b81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x132b82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99dfe0a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x132b804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x1304962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x132b813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x132b81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x132b82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99dfe0a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x132b804f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x1304962f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x132b813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x132b81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x132b82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x99d78512 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x132b8017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x132d120e APXGetHostAPI + 2736590
5 com.adobe.ape.engine 0x132b813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x132b81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x132b82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x99d78512 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x132b8017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x13446168 APXGetHostAPI + 4264232
5 com.adobe.ape.engine 0x132b813e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x132b81a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x132b82c6 APXGetHostAPI + 2634374
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x99e05afc pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x16ced25f 0x1689d000 + 4522591
4 com.macromedia.Flash Player.authplaylib 0x168b739f 0x1689d000 + 107423
5 com.macromedia.Flash Player.authplaylib 0x16ced34c 0x1689d000 + 4522828
6 com.macromedia.Flash Player.authplaylib 0x16ced390 0x1689d000 + 4522896
7 com.macromedia.Flash Player.authplaylib 0x16ced4b6 0x1689d000 + 4523190
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x99e05afc pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x16ced25f 0x1689d000 + 4522591
4 com.macromedia.Flash Player.authplaylib 0x168b739f 0x1689d000 + 107423
5 com.macromedia.Flash Player.authplaylib 0x16ced34c 0x1689d000 + 4522828
6 com.macromedia.Flash Player.authplaylib 0x16ced390 0x1689d000 + 4522896
7 com.macromedia.Flash Player.authplaylib 0x16ced4b6 0x1689d000 + 4523190
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x99e05afc pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x16ced25f 0x1689d000 + 4522591
4 com.macromedia.Flash Player.authplaylib 0x168b739f 0x1689d000 + 107423
5 com.macromedia.Flash Player.authplaylib 0x16ced34c 0x1689d000 + 4522828
6 com.macromedia.Flash Player.authplaylib 0x16ced390 0x1689d000 + 4522896
7 com.macromedia.Flash Player.authplaylib 0x16ced4b6 0x1689d000 + 4523190
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x99e05afc pthread_cond_wait + 48
3 com.macromedia.Flash Player.authplaylib 0x16ced25f 0x1689d000 + 4522591
4 com.macromedia.Flash Player.authplaylib 0x168b739f 0x1689d000 + 107423
5 com.macromedia.Flash Player.authplaylib 0x16ced34c 0x1689d000 + 4522828
6 com.macromedia.Flash Player.authplaylib 0x16ced390 0x1689d000 + 4522896
7 com.macromedia.Flash Player.authplaylib 0x16ced4b6 0x1689d000 + 4523190
8 libsystem_c.dylib 0x99d73557 _pthread_start + 344
9 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 18:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x99d547d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x99d53cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x9308c599 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x93091f7f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x9309163a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x930914ab CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x9168313a +[NSURLConnection(Loader) _resourceLoadLoop:] + 395
7 com.apple.Foundation 0x916e71d8 -[NSThread main] + 45
8 com.apple.Foundation 0x916e715b __NSThread__main__ + 1396
9 libsystem_c.dylib 0x99d73557 _pthread_start + 344
10 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 19:
0 libsystem_kernel.dylib 0x99d570ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x99d7604c _pthread_workq_return + 45
2 libsystem_c.dylib 0x99d75e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99d5dcca start_wqthread + 30
Thread 20:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x99d56be6 __select + 10
1 com.apple.CoreFoundation 0x930d5c00 __CFSocketManager + 1632
2 libsystem_c.dylib 0x99d73557 _pthread_start + 344
3 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 21:
0 libsystem_kernel.dylib 0x99d568e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x99d78220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x99dfe0a1 pthread_cond_wait$UNIX2003 + 71
3 WebKitDw.dylib 0x1ae1a273 WTF::TCMalloc_PageHeap::scavengerThread() + 179
4 WebKitDw.dylib 0x1ae1a2e1 WTF::TCMalloc_PageHeap::runScavengerThread(void*) + 17
5 libsystem_c.dylib 0x99d73557 _pthread_start + 344
6 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 22:
0 libsystem_kernel.dylib 0x99d56c72 __semwait_signal + 10
1 libsystem_c.dylib 0x99dfda61 nanosleep$UNIX2003 + 189
2 libsystem_c.dylib 0x99dfd92a usleep$UNIX2003 + 60
3 com.adobe.dreamweaver-12.0 0x003aa0e5 Sleep + 21
4 com.adobe.dreamweaver-12.0 0x00f55386 CodeViewTypingMonitorThread::MonitorThread() + 184
5 com.adobe.dreamweaver-12.0 0x00f55423 CodeViewTypingMonitorThread::tramp(void*) + 17
6 libsystem_c.dylib 0x99d73557 _pthread_start + 344
7 libsystem_c.dylib 0x99d5dcee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx: 0x00000000
edi: 0x00000190 esi: 0xbfffbdf8 ebp: 0xbfffbe48 esp: 0xbfffbd70
ss: 0x00000023 efl: 0x00010206 eip: 0x00a43c7b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00a84376
Logical CPU: 3
Binary Images:
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0x2847000 - 0x2855ff3 +com.adobe.boost_threads.framework (5.0.0 - 5.0.0.0) <C5ECA213-7C14-0DD2-6334-1EA67EDCDCAE> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x287a000 - 0x2884ffb +com.adobe.boost_signals.framework (5.0.0 - 5.0.0.0) <074C63C5-7E19-8F31-D72C-127042CC7468> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x289d000 - 0x28a3ff7 +com.adobe.boost_date_time.framework (5.0.0 - 5.0.0.0) <5C589D24-FD4E-6A1B-D115-052DFC629D3A> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x28c3000 - 0x28c6fff +com.adobe.boost_system.framework (5.0.0 - 5.0.0.0) <0CFC745C-CB43-4C4B-85A2-BBE60204A09D> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x28ce000 - 0x2bfefeb +com.adobe.dvaadameve.framework (5.0.0 - 5.0.0.0) <E1A0CB86-20DE-395B-519A-0B02A7783EF3> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x33a6000 - 0x33baff3 +com.adobe.boost_filesystem.framework (5.0.0 - 5.0.0.0) <1DD7FD3D-AA32-F2B4-78E4-7372977856F3> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesystem
0x33e5000 - 0x3565ff3 +com.adobe.dvacore.framework (5.0.0 - 5.0.0.0) <67A1A918-F107-AA77-BCA9-C919998E9C9C> /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
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0x914b2000 - 0x914f4ff7 libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib
0x914f5000 - 0x9158ffff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x91590000 - 0x9160cffb libType1Scaler.dylib (101.1) <0D94D786-29F7-33DB-B64B-B264FA5EACD2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
0x9160d000 - 0x9160dfff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x9160e000 - 0x91633ffb com.apple.framework.familycontrols (4.1 - 410) <5A8504E7-D95D-3101-8E20-38EADE8DEAE1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x91635000 - 0x91648ff9 com.apple.MultitouchSupport.framework (235.28 - 235.28) <5C8CFA21-D4FC-32E8-B199-0F7155E6ED9A> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x91649000 - 0x91966ff3 com.apple.Foundation (6.8 - 945.11) <03B242AC-519C-3683-AA52-E73536B3D55F> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x91967000 - 0x91974fff libGL.dylib (8.6.1) <C7A3917A-C444-33CC-8599-BB9CD8C12BC4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x91975000 - 0x91992fff libxpc.dylib (140.41) <1BFE3149-C242-3A77-9729-B00DEDC8CCF2> /usr/lib/system/libxpc.dylib
0x91993000 - 0x91aebffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <9205DFC2-8DAE-354E-AD87-46E229B5F2F1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x91aec000 - 0x91c49ffb com.apple.QTKit (7.7.1 - 2599.13) <2DC9E2BB-9895-3D02-A318-88431052E70B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x91c4a000 - 0x91c50fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x91c51000 - 0x91c5bfff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x91c5c000 - 0x91c5fff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x91c60000 - 0x91cb9fff com.apple.AE (645.3 - 645.3) <6745659F-006D-3F25-94D6-DF944E9A01FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x91cba000 - 0x91cbdffd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x91cbe000 - 0x91d33ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x91e45000 - 0x91e51ffe libkxld.dylib (2050.18.24) <48A75AF6-9D5A-3552-948E-30A1682D3664> /usr/lib/system/libkxld.dylib
0x91e52000 - 0x91eabfff com.apple.QuickLookFramework (4.0 - 555.4) <96911441-FDD4-3B68-9E0C-51BA11A97C2E> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x91eac000 - 0x91eaefff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x91eaf000 - 0x91eccfff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x91ecd000 - 0x91efaffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x91f9d000 - 0x921b4fff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x921b5000 - 0x921b8fff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x921ef000 - 0x92253fff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x92254000 - 0x922c3ffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x922c4000 - 0x9232cff7 com.apple.framework.IOKit (2.0 - 755.18.10) <9A80E97E-544F-3A45-916D-6DB7ED217E33> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9232d000 - 0x92388ff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) <4BA2AAEA-4936-375C-B4D8-4BBE2EDC7FF5> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x92393000 - 0x92484ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x92485000 - 0x92488ff9 libCGXType.A.dylib (324.6) <3004616B-51F6-3B9D-8B85-DCCA3DF9BC10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib
0x92489000 - 0x92489ffd libOpenScriptingUtil.dylib (148.2) <907E25B1-4F50-3461-B8D5-733C687EB534> /usr/lib/libOpenScriptingUtil.dylib
0x9248a000 - 0x926bafff com.apple.QuartzComposer (5.1 - 284) <4E8682B7-EBAE-3C40-ABDB-8705EC7952BD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x926ec000 - 0x9273cff7 com.apple.CoreMediaIO (301.0 - 4147) <F13FA9D4-BD1D-3297-BDD5-5858B231D738> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x92820000 - 0x9293eff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSen der
0x9293f000 - 0x929c7fff com.apple.PDFKit (2.7.2 - 2.7.2) <7AE7BAE9-4C21-3BFB-919E-5C6EEBBDFF75> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versio ns/A/PDFKit
0x92a80000 - 0x92bbbff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x92bfc000 - 0x92c37fe7 libGLImage.dylib (8.6.1) <A3442557-18D5-332E-8859-423D5A20EBBE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x92c38000 - 0x92ca0fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x92ca1000 - 0x92cc5fff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x92cc6000 - 0x92cc6fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x92cc7000 - 0x92d2dfff com.apple.print.framework.PrintCore (8.1 - 387.1) <F8CF762B-B707-3021-958F-BB8D33DB3576> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x92d2e000 - 0x92d31ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x92d32000 - 0x92d48fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.Have you tried any of the standard "possible fixes": restart, delete cache file, reinstall, etc?
Knowing what you've already tried is also a great help in trying to repair your issue.
That said, one of the biggest quasi-cure-alls for DW is to delete the cache file: http://forums.adobe.com/thread/494811
If you've already tried it, or try it and it doesn't help, check back and someone will have another idea for you. -
Since updating to mac osx10.6.7 firefox crashes when opening google homepage
Firefox crashes when opening home page on google. after clicking restore get this is embarassing note if I click on restore once firefox toolbar comes up. I can than access my bookmarks and browse. however it will still crash at random sites, including any firefox help article. as exampl,e on a comics site doonsberry crashed yesterday opened today and crashed again when I went back to yesterdays site.
* Preferences that have been modified are shown as '''bold (user set)'''.
* Preferences can be '''Reset to the default''' or changed via the right-click context menu.
The preferences on which Reset is greyed (not available), are they appearing in Bold Text or Normal ?? -
When trying to update my Mail Account Mailbox Behaviours settings, after making the changes when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The “Incoming Mail Server” field cannot be empty. The incoming mail server box has in light grey colour: p02-imap.mail.me.com in it and I cannot edit its content. Any ideas what is going on and how to fix it?
Hi all,
Mattreichenbach is probably on the right track here with a reset of settings. I think I've determined the issue has to do with cached account information and inconsistencies for the account name. This seems to crop up when I've changed my password and it hasn't propagated fully to all the servers, devices, certificates, etc.
Hopefully many here are on their way to restoration of service by now but it's clear that a lot of people are having the same issues. Very frustrating and definitely something Apple needs to resolve: incoming mail server field grayed out, incorrect autopopulation of different fields, other unanticipated behaviors. If you're still having issues, though, here's what worked for me...
First, head to the iCloud preferences pane in System Configuration and choose "Sign Out". When I did this it prompted me with a number of "are you sure" type questions about retaining information on my local machine. I chose to delete/remove the info each time simply because it should all be restored by the cloud and I didn't want to risk a massive duplication of my data... I will say, I'm back up and running with no issues so I suspect you can make the same delete/remove choices... But use your own judgment. I don't want you to lose any data (ie.. please use care as you do this because I cannot bear the thought of causing anyone to experience the pain of data loss).
Once you've signed out of iCloud, restart your system. When you get back in, head to the Mail, Contacts and Calendars section of your System Preferences and add your account back by choosing the brushed aluminum "iCloud" button. When it asks for your account name, use your @iCloud.com email address. I am all but certain my issue had started because one of my devices (iPhone or whatever) had been set up with an email alias specified instead of my @iCloud.com address.
Apple, if you're reading through any of these issues (there are TONS of users having this same problem). Take note, that your icloud service somewhat frequently is not responding and yet tells the user that the password is wrong and this prompts people to be changing their passwords unnecessarily. This has happened to me on numerous occasions. Also, I noticed that last week's outage corresponded to a VERY similar outage exactly one year ago to the day. Sounds like planned maintenance to me and I think you could do a better job notifying folks so we're not wasting HUGE amounts of time troubleshooting a problem that we have no hope of fixing.
Hope that helps some of you!
Terry Mullane
Washington, DC
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