Created by (submitted by) varaible

I would like to include the created (submitted) by variable in the change management email notification. Does anyone know if this possible – I am noob to service manager so any help would be great.

Are you looking for a Date? Person? what type of Variable? 
i'm going to make the assumption you want the Display Name of the Person who created the CR as a string in a notification template. to do this, go to administration, notificaiton, notification templates and pick the template you want to modify. go down to
the text of the email, and place your cursor where you want it to go, and press the "Insert Property" button. the tree on the left will show you the work item and all related object, and the grid on the right shows you properties of those items. you'll want
to find "Created By User" on the left and click it, then find "Display Name" in the right and click it, then click OK. 
that should put something like
$Context/Path[Relationship='WorkItem!System.WorkItemAffectedUser' TypeConstraint='System!System.User']$?$DisplayName$?
into your Email body. the code between the dollar signs is a MP Reference, and will be replaced with the display string of the user who created the work item when the template is run.
Final note: it's important to use the property picker, some of that MP Reference code is specific to your environment, and even to that template. don't just copy the text unless you know how to understand and fix it for a new template. 

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