Creation of Credit Memo request from Invoice.

Dear All,
We have requirement for creation of CRM Credit Memo request from CRM Invoice.
Please guide any one if you have clue on this requirement.
Regards,
Mallik Kosuru

This can be achieved by creating  complaints . You create a complaint -credit memo request-credit memo  with reference to billing document, refer to C28 CRM complaints for more info.

Similar Messages

  • Creation of  Credit Memo request from the contract invoice

    Hi all,
    I would like to know the relationship between the contract invoice (billing document type, ZULG) and the associated credit memo requests. I have the billing document no, and need to know all the associated credit memo requests.
    It is possible to find the reference billing document from the credit memo request, as it is created with respect to a billing document, but is it possible to find the credit memo requests from the billing document?
    Any info on this relationship would be really appreciated.
    Many thanks,
    Sruthy

    Hi!
    If the credit memo is created as a follow on order with respect to the contract, it is possibel to find the credit memo request through the doc flow.
    Thanks & Regards
    Birlabose

  • Copy Credit Memo request from Invoice

    Hi,
    In one of the scenarios, the credit memo request is credted with reference to the invoice.
    Once it is creted, we can change the price in the ine item of the credit memo request. If the price entered is more then that of the invoice line item, the system gives an error (validation is already there). If the price entered is less than that of the invoice line item, the system allows processing with a warning.
    The issue is, If we add another material in the credit memo (which doesn't have any invoice reference ) the system allows to enter price without any limitaion. That means the validation is failing.
    Is there any way to block this? OR the system should not allow adding materials in the credit memo other than that of reference invoice. Can anybody suggest?
    Regards,
    Sam

    Hi,
    In the COPY CONTROL from BILLING TO SALES ORDER VTAF, select your Source and Target documents and selet the ITEM
    and select the ITEM CATEGORY of your document  and in te COPY REQUIREMENT select the ROUTINE 303 whcih will copy the items from the souce only and will not allow to enter any item manally at the CREDIT MEMO
    Please check this and revert back
    regards,
    santos

  • Credit memo request from Billing Doc.

    Hi All,
    I am creating Credit memo request from Billing Doc.(both having Same Pricing procedure)
    Now i dont want JVAT condiion in Credit emo Request.I have created one user exit.
    But now, JVAT is mandatory condition in Pricing Procedure, which is giving error of incompletion.
    How to Proceed.
    Regards,
    Antaa21

    Hi Ajit,
    I have assigned new pricing procedure for Credit memo request,which is not getting determined when you create credit memo request with reference to Billing doc.
    Reg,
    Amol

  • Creation of Credit memo Request using FM SD_SALESDOCUMENT_CREATE

    Hi Guys,
    I am using FM SD_SALESDOCUMENT_CREATE to create credit memo request from flat file.
    we are using variant configuration and characteristic values for material are not being populated. Rest of the sales document is created but characteristic values are missing.
    can any one help me if u have some information or some piece of code.
    here is the code i am using.
    LOCAL DATA DECLARATION
      DATA: L_WA_ORDER_CFGS_VALUE   TYPE BAPICUVAL,
            L_WA_ORDER_CFGS_REF     TYPE BAPICUCFG,
            L_WA_ORDER_CFGS_INST    TYPE BAPICUINS,
            L_WA_ORDER_CFGS_PART_OF TYPE BAPICUPRT.
      CONSTANTS: C_MARA   TYPE CHAR10 VALUE 'MARA',
                 C_300    TYPE CHAR03 VALUE '300'.
      IF FP_L_WA_CHAR-ITM_NUMBER  <> FP_V_ITEM_OLD.
      Build internal tables for material configuration
      Configuration: Reference Data
        L_WA_ORDER_CFGS_REF-POSEX     = FP_L_WA_CHAR-ITM_NUMBER.
        L_WA_ORDER_CFGS_REF-CONFIG_ID = FP_L_WA_CHAR-ITM_NUMBER.
        L_WA_ORDER_CFGS_REF-ROOT_ID   = FP_L_WA_CHAR-ITM_NUMBER.
        APPEND L_WA_ORDER_CFGS_REF TO FP_I_ORDER_CFGS_REF.
      Build internal table BAPICUINS
      Configuration: Instances
        L_WA_ORDER_CFGS_INST-CONFIG_ID  = FP_L_WA_CHAR-ITM_NUMBER.
        L_WA_ORDER_CFGS_INST-INST_ID    = FP_L_WA_CHAR-ITM_NUMBER.
        L_WA_ORDER_CFGS_INST-CLASS_TYPE = C_300.
        L_WA_ORDER_CFGS_INST-OBJ_TYPE   = C_MARA.
        L_WA_ORDER_CFGS_INST-OBJ_KEY    = FP_L_WA_CHAR-MATERIAL.
        APPEND L_WA_ORDER_CFGS_INST TO FP_I_ORDER_CFGS_INST.
      Configuration: Part-of Specifications
        L_WA_ORDER_CFGS_PART_OF-OBJ_TYPE   = C_MARA.
        L_WA_ORDER_CFGS_PART_OF-CLASS_TYPE = C_300.
        L_WA_ORDER_CFGS_PART_OF-OBJ_KEY    = FP_L_WA_CHAR-MATERIAL.
        APPEND L_WA_ORDER_CFGS_PART_OF TO FP_I_ORDER_CFGS_PART_OF.
        FP_V_ITEM_OLD = FP_L_WA_CHAR-ITM_NUMBER.
      ENDIF.
    Configuration: Characteristic Values
    Sales Document Item
      L_WA_ORDER_CFGS_VALUE-CONFIG_ID = FP_L_WA_CHAR-ITM_NUMBER .
      L_WA_ORDER_CFGS_VALUE-INST_ID = FP_L_WA_CHAR-ITM_NUMBER.
    Characteristic Name
      L_WA_ORDER_CFGS_VALUE-CHARC = FP_L_WA_CHAR-CHARC .
    Characteristic Value
      L_WA_ORDER_CFGS_VALUE-VALUE = FP_L_WA_CHAR-VALUE .
      APPEND L_WA_ORDER_CFGS_VALUE TO FP_I_ORDER_CFGS_VALUE.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`
      CALL FUNCTION 'SD_SALESDOCUMENT_CREATE'
        EXPORTING
          SALES_HEADER_IN      = FP_WA_ORDER_HEADER_IN
          SALES_HEADER_INX     = FP_WA_ORDER_HEADER_INX
          BEHAVE_WHEN_ERROR    = C_R
          BUSINESS_OBJECT      = 'BUS2094'
        IMPORTING
          SALESDOCUMENT_EX     = L_SALESDOCUMENT
        TABLES
          RETURN               = L_I_RETURN
          SALES_ITEMS_IN       = FP_I_ORDER_ITEMS_IN
          SALES_ITEMS_INX      = FP_I_ORDER_ITEMS_INX
          SALES_PARTNERS       = FP_I_ORDER_PARTNERS
          SALES_SCHEDULES_IN   = FP_I_ORDER_SCHEDULES
          SALES_SCHEDULES_INX  = FP_I_ORDER_SCHEDULESX
          SALES_CONDITIONS_IN  = FP_I_ORDER_CONDITIONS_IN
          SALES_CONDITIONS_INX = FP_I_ORDER_CONDITIONS_INX
          SALES_CFGS_REF       = FP_I_ORDER_CFGS_REF
          SALES_CFGS_INST      = FP_I_ORDER_CFGS_INST
          SALES_CFGS_PART_OF   = FP_I_ORDER_CFGS_PART_OF
          SALES_CFGS_VALUE     = FP_I_ORDER_CFGS_VALUE
          SALES_TEXT           = FP_I_ORDER_TEXT.

    Hi, has your question be answered? What was the outcome / result?

  • Credit Memo Request Vs. Invoice Correction Request

    Hi,
    I have done tests and searched the forums but I don't understand the difference between a credit memo request and invoice correction request.
    What are the business scenarios for each? They both create a credit memo in the end (just one has 2 line items and the other has 1).
    Thanks,

    Hello,
    When customer has a complaint about the products or when return delivery happens, usually you give the customer credit memo with reference to the credit memo request. It can either be created with referent to sales order or billing documents.
    Whereas in Invoice correction request, any changes occurs in either  quantity or value of the order, you create invoice correction request which is followed by credit memo. It always be created with reference to billing documents. Morever its not necessary that credit memo always be created, it may be debit memo as well.
    Hope it clears your doubt
    Regards,
    Jaydeep

  • Credit memo request and invoice correction request

    Hi,
    Can anybody please explain the difference between Credit memo request and invoice correction request?
    Regards
    Deepak

    Hi Deepak
    Credit memo request --  A credit memo is used when a customer has to get receive some credit amount to customer
    Example : If billing happens for 100pcs but any damage happened in transit and he received only 75pcs and the customer has paid for 100pcs then we can raise the credit memo only for that 25pcs qty
    Invoice Correction request -- It is a also a  document type where a customer can receive anyone debit memo or credit memo  based on the request raised by the customer
    Credit memo Example : If the billing happens for 100pcs and the billing  price is Rs.25000/- but do to some mistake Rs.27500/- happened then a Credit memo has to be issued to customer
    Debit memo Example : If the billing happens for 100pcs and the billing  price is Rs.25000/- but do to some mistake Rs.23500/- happened then a debit memo has to be issued to customer
    Regards
    Srinath

  • Creation of credit memo requests through SD_SALESORDER_CREATE

    Dear All,
    We are using SD_SALESORDER_CREATE to create credit memo requests. However this FM only generates a document number and even gives a message that this document has been saved.
    However there is no document saved to the database with that number. In effect this FM only advances the number range but doesn't commit.
    Is there any other FM to save the document with the generated number.
    Regards,
    KC

    Hi Guys - bang up to date I am, but just came across this old one by chance.
    OSS Note 168124:
    "To test BAPI BAPI_SALESORDER_CREATEFROMDAT2 and at the same time update the
    created document, create a test sequence which calls BAPIs
    BAPI_SALESORDER_CREATEFROMDAT2 and BAPI_TRANSACTION_COMMIT."
    I believe BAPI_SALESORDER_CREATEFROMDAT2 calls SD_SALESORDER_CREATE so same issue and solution.
    Stephan

  • Filter Credit Memo's from  Invoice Reports

    Hi All,
    The SPM extractor for Invoices includes a filter based on Posting Key to only include types of 21, 22, 31, 32 which are Credit Memo, Reverse Invoice, Invoice, and Reverse Credit Memo. We have a requirement on our Invoice based reports to exclude Credit Memos, Reverse Invoices, and Reverse Credit Memo's. As the Posting Key is not brought into the data model in SPM, is any other way to create a filter to cater for this requirement?
    Regards,
    Gary Elliott

    Thanks Divyesh,
    We had thought this would be the case. We will look at extending the extractor to include the posting key. This will give the users the option to filter on the type of document.
    Many thanks,
    Gary

  • Credit memo request with reference to many invoices

    Hello All
    I am having a business case where  the user trying to create a credit memo request with reference to the invoice which is already issues to the customer
    there he realized there are around 60 line item from different invoice has to be created for the same payer
    Is there is any way where we could create one credit memo request with reference to many invoices for only one payer?
    Thanks

    Hello,
    I doubt whether this can be possible to create a credit memo request from many invoice's line items together.....
    But it is (the answer given above) worth trying in your test/ QA system before recommending it to the user.
    Regards,
    SAM

  • Creating credit memo request - V1 498 / missing order quantity

    Hi Experts,
    could any of You pls help me with a credit memo creation issue?
    I credit memo needed to be created based on invoice, so configuration  and copy control is done as usual, but I have a failure during CR order creation referring to an invoice F2.
    I got an error message: V1 498 - Credit  already exist for item... - and no qty is transferred to new document
    I have gone thought the threads on Forum, but none of the suggested solution was appropriate to solve the issue:
    - the document flow is updated in copy control ,
    - I can no remove the schedule line flag at VOV7 - the order qty will be missed but target qty is used, and end up incompletition (VU 019 error messge), so billing is faile
    - completition control set as B at VOV7,
    Still have the problem
    Could any of You pls help me - answers will be appreciated.

    V1 498 - Credit already exist for item...
    What the above message means is that lines items have already been used as reference for the creation of credit memo request(s).
    Create a new sales order, delivery and billing document. Then create credit memo request with reference to this new billing document and test.
    In VTAF copy control, at item level, field "Pos./neg. quantity" dictates how the quantity in the source document is affected by copy control.
    PS - I tried to create credit memo with reference to billing document (F2), there were no issues there. Therefore I am taking that the issue is with credit memo request (copied with ref to billing document F2)

  • Correspondance for the credit memo combined with invoice

    Hi All,
    I have to create the printout for the credit memos. But also need to show the corresponding invoice details.
    Which is the best correspondance type, I should use, as I can see only the separtae one for credit  memo and separate one for invoice.
    Regds,
    Servesh

    Hi,
    When you create print outs, it is always on customised layout as per the requirements of the customer. In this form, it is possible to print the details of both your credit memo and the invoice associated with it. So you have to finalise the layout the credit memo with your business user and then inform the logic to the developer to print all those fields. He will enable the coding for the same. You can test and release it.
    For a credit memo, you have to find out the credit memo request from the VBFA table and then using this credit memo request you can find out the invoice number again from VBFA table. This number can be printed in the form in the desired place.
    Hope it helps you

  • Credit Memo Request  Validation

    Hello.
    I want apply a standard validation process when i create a Credit Memo Request
    from a Billing Document.
    The Net Value on the Credit Memo Request can't exceed the net value of the Billing
    Document.
    Is there a standard way of doing this?
    Thanks for your answers.

    Hi,
    Please check with copy control settings in VTAF from invoice to order...
    there have a look into complete reference field at header level and pricing type field at item level..
    This may help you some what....
    Regards
    sankar

  • Item Pricing date from ref. Invoice not copied into Credit memo request

    Hi SAP experts,
    If a reference invoice includes several pricing dates on item level
    only the first pricing date will be copied into the credit memo request.
    Example: Invoice includes three items. First item has pricing date
    2007-03-01 and item 20/30 have pricing date 2007-03-03. When creating
    a credit memo request with reference to this invoice,
    Pricing date 2007-03-01 will be copied to VBKD-PRSDT field
    on header/item level.
    When the customer has a foreign currency in use, the exchange rate
    in the credit memo request will be from 2007-03-01 and not from
    2007-03-03 for items 20/30. This is wrong.
    Can you help in finding a solution? Copying routines?

    Hi,
    Yes data transfer routine is the solution for this.You can create and assign a new routine in the copy control at item level for Invoice to Credit memo request.Here you can write the code as to transfer the data of pricing date field form billing document to credit memo request.
    This should work.
    Reward points if useful.
    Regards,
    Amrish Purohit

  • Copy control from Invoice to Credit Memo request

    Hii All
    We have a requirement where when we create an credit memo request with reference to the invoice we want that PO number in the invoice should be copied to the credit memo request.
    Can this be done through copy control or some user exit needs to be implemented for the same.
    Pls do let me know.
    Thanks & Regards
    Gaurav Manocha

    What are the Routines & Copying Requirements being maintained in the Copy Control from Billing Document to Credit memo Sales Document Type.
    It should be Billing Document Header "052", Billing Business Header Data "103'. Copying Requirements should be "021".
    Kindly check and revert back.
    Best regards,
    Ankur

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