Creative Cloud desktop application using CreativeCloudSet-Up does not download.

I am trying to instal Creative Cloud desktop application, i downloaded the CreativeCloudSet-Up, it starts but it freezes and does not download the application. What to do?

Re: Premiere Pro is downloading now... Not moving just hanging Check my page I had the same issue try the link out of my post it worked for me.   Hit correct answer if it works so I know is not just me.

Similar Messages

  • My Creative Cloud desktop app's HOME tab does not display info

    I'm running a Mac Pro tower with OS v10.8.5 and using Chrome. The desktop app displays no data and the circular activity arrow keeps spinning and doesn't stop. My internet connection is fine and the app was working a week ago. The cery same app on my PC machine works fine. Any help would be appreciated.

    Zfire45, Lets Quit Creative Cloud desktop app and follow Solution 2 mentioned under the below article.
    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.h tml
    Re-launch CC desktop app and check if it works fine now.
    Let me know in case you still face the issue.
    Cheers!

  • Creative Cloud desktop app unresponsive and extension manager not downloading

    I uninstalled Acrobat pro from my computer so I could install the newer version and now my creative cloud app is stuck on spinning circle when I try to go to the applications. I can't uninstall the craetive cloud desk app to reinstall it as it says the applications on my computer wont allow it. Also,I have tried to download the new extension manager cc and it says downloading and nothing is happening. It isn't downloading. Any suggestions?

    Zfire45, Lets Quit Creative Cloud desktop app and follow Solution 2 mentioned under the below article.
    http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.h tml
    Re-launch CC desktop app and check if it works fine now.
    Let me know in case you still face the issue.
    Cheers!

  • Remove Creative Cloud Desktop Application

    What's up Group!
    Can someone please tell us how we might go about removing the Creative Cloud Desktop Application?
    It simply does not work.Tells us everything is up to date when its not.
    We get better results using the Help > Updates menu in each program. The old Adobe Application Manager (7.0.0427) works like a charm!
    We didn't even know there was an Indesign 8.0.2 update and a 9.1 update until we accidentally used the menu option.
    Please help!

    The CC Desktop Application is for some purposes and installation actually still in tandem with the old AAM ! Some stuff seems not to have been ironed out, yet. But I have the impression it's getting better by the week. Nevertheless, in quite a few situation where the status of some applications seems to have gone cuckoo, it might be wise to 'kick' some serious installation settings into the trash.
    Read the section about removing (or renaming, if you want to retain a backup copy) the "OOBE" folder and files within. These files keep track of all installations and their whereabouts on your system. They will be recreated upon 'freshly' logging in again. Oh wait, before you rush off to do this trick: quit all Adobe applications, log-out your CC account, and then go and give it a try: http://forums.adobe.com/thread/1002729
    Most Adobe Helpdesk staff would kindly tell you to first completely de-install all Adobe applications, run the Adobe Cleaner tool, and then continue to that OOBE step. But I've heard of numerous sitautions being resolved with just ditching that OOBE culprit. But don't hold me responsible for any bigger mishap...

  • Creative Cloud Desktop application does´t recognize the apps installed

    Hi, today the Creative Cloud Desktop application does´t recognize the apps installed: all the CC2014 apps, but I´ve all installed. All the actives are synchronized, and those are recognized. I try to unistall some apps but also give some errors. All the problems came because Yesterdar I tried to update After Effects CC

    THanks, Sheena
    I did most of the list, and i could not fix it.
    All the problems began when i tried to update After Efects CC to After Effects CC2014, yesterday... The update did not progress, with a error message, i followed help doc to fix that too, but i couldn' t... Today when i ligth the Mac, i surprise with this new problem.
    IN the desktop Aplication  i can see the activs (type, svc, etc, i hace download previouisly) without problem, and the historial...
    I use a Mac OSX  10.9. The last mavericks... Do i have to uodate to Yousemite to fix it at all ?
    THanks you
    REgards

  • Creative Cloud desktop application does not load properly under Windows 8.1

    I'm having a very strange problem with the CC tool too.
    When I open it I just see an empty box with a smaller dialog inside it showing the icon. It won't close and I can't interact with any of the windows. The only way to get rid of it is to kill it via task manager. I've tried the "rename opm.db file" hack and this makes the CC app ask for my Adobe credentials as though its going to work, but then ends up showing the same thing. I've attached a screengrab of what's happening. Windows 8.1 FWIW.

    Branching this to a new discussion.
    NPotter.UK please make sure you are using version 1.2.1.260 or later of the Creative Cloud desktop application.  You can find more details at Creative Cloud desktop missing text | Windows 8.1 - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-missing-text.html.

  • Does not complete processing of "Home" of the Creative Cloud desktop application

    Someone know the way to fix the following issue?
    After installed some Creative Cloud Software, I had uninstalled Adobe application manager manually and installed Creative Cloud desktop application manually.  because automatic upgrade of creative cloud desktop application from adobe application manager does not work.
    The creative cloud desktop application setup had been completed successfully.  but,  seems that  it does not complete processing of displaying the history if I chose "Home".   The progress Icon will stay in continuity.  And any contents does not show on it.
    Regards,

    I'm posting this in a few threads to try to catch everyone having the problem.
    The good news is that I found a way to fix this.
    The bad news is that it involves uninstalling everything.  (Note that reinstalling over the old installs won't cover it, I'd tried that one once too. You'll have to fully uninstall each program before redownloading/reinstalling.)
    I spent many hours with tech support yesterday running through options unsuccessfully, and can very thoroughly assure you that uninstalling the desktop app, renaming any number of folders, and new user accounts all will not help you.  From doing a lot of research on various similar problems, it appears that it's possible for this to spontaneously resolve within a couple of hours.  If it doesn't, though, you're stuck with fixing it yourself.
    The best theory I found was that it's caused by updating or installing a program without doing it through CC.  If you've downloaded an installer and run that or clicked "Check for updates" in the help menu inside one of the other apps, this is you.  Other people have noted that if you know which app you did this with, you can uninstall that one to fix it.  If you have no idea, the simplest path is to just uninstall everything.  You can try doing things one at a time, but you'll need to reboot every time the uninstaller tell you to do so and then see if it's fixed.  (Personally, I got sick of that by the second time through.)  I do remember clicking "Check for updates" right around the time this started for me, but I don't know which program it was in, just that I knew it would trigger the updates I knew existed but CC wasn't acknowledging.
    I will also note that once I had everything uninstalled, I ran the Cleaner Tool and did a "Clean All". If you're going to or need to do that, make sure you've backed up all of your preferences, customizations, plugins, and so forth as needed.

  • Creative cloud desktop application does not dowload! Err code 205

    I am about to go insane!
    Everything was working fine for about 5-6 months now. Today Creative Cloud gave me an update reminder. Tried installing it gave me an error.
    Uninstalled the adobe app manager and the creative cloud desktop app , downloaded everything again. When the the creative cloud desktop application is in process of the installation it gives me an error.
    I tried a lot of the solutions said in the threads none worked for me.
    Now none of the Applications downloaded work!!
    I am running it on  Macbook Air OS X 10.9.5
    I instantly need to fix this issue any help?
    Begüm

    Errors 201 & 205 & 206 & 207 or several U43 errors
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Installation Error (7) Adobe Edge Animate - Creative Cloud Desktop Application

    I would greatly appreciate help with this, I have scoured the adobe forumns and google and am unable to find a solution.  I am trying to download Adobe Edge Animate from the creative cloud desktop application (PC) and it gives me this error
    !Installation Failed - Learn More
    When I click on learn more it says
    Installation failed
    Errors encountered during installation.(7)
    More information
    However the more information button does not do anything when clicked.  I have had no problems installing my other application, updates and trials with the creative cloud desktop app. 
    I have ignored this issue for weeks but I have reached the point in a work project where I need to use the program.  The Desktop application is up-to-date and I even tried disabling my firewall/antivirus but it made no difference.
    Few other details:
    I ran the adobe cleaner for CS6 programs before installing the creative cloud. 
    The program fails at 51% Installation.
    Please please please help. Thank you for any information you have and any time you can dedicate to this issue I am having. 

    Thank you Jeff, I followed your directions and may have found the issue yet I do now know how to resolve it.
    Some Background:
    When I first installed the Creative Cloud Desktop Application a couple weeks ago I had my main hard drive partitioned into  C: and  D:. 
    Because of limited space of my C drive I changed the application install directory (in the Desktop App preferences) to D:.  Despite this it was still installing all the programs to the C:/default path. 
    I had posted concerns about this on the forumn after trying restarting and reinstalling yet nothing worked. Despite it listing D: as the install directory it would not install there.
    So finally I just decided to unpartition the drive back to only C:  Prior to the unpartition I was transfering the conents of D to a seperate hard drive and I changed the preferences back to C: in the Desktop app. 
    As I was waiting for the files to transfer I decided to start a trial install (as the transfer was taking a while.)  Pushing me over the line of frustration into amusment it then proceeded to install to my D: drive.  At this point it was just doing the opposite of what I wanted.  Regardless I continued with the unpartition and all the applications I have downloaded installed fine since then to my new larger C drive. 
    When I looked into the error log for the Edge Animate I noticed this
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 |  - 0 fatal error(s), 1 error(s)
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | Win OS version: 6.1.0.0 64 bit Type: 1
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 |
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 |
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | Please search the above error string(s) to find when the error occurred.
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | These errors resulted in installer Exit Code mentioned below.
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 | -------------------------------------------------------------------------------------
    08/09/13 15:21:39:504 | [INFO] |  | OOBE | DE |  |  |  | 4300 |
    08/09/13 15:21:39:505 | [INFO] |  | OOBE | DE |  |  |  | 4300 | Exit Code: 7 - Unable to complete Silent workflow.
    08/09/13 15:21:39:505 | [INFO] |  | OOBE | DE |  |  |  | 4300 | Please see specific errors for troubleshooting. For example, ERROR: DW041 ...
    This issue just wont leave me alone. 
    As I mentioned before the install directory has been set back to C since before the unpartition and all the other programs have installed fine.  Are there somewhere that secret preferences are stored?  This is all the more unbelievable as I prior to reading your instructions I uninstalled the creative cloud desktop app, ran the adobe cleaner for any pre-CC applications as well as a registry cleaner and reinstalled the Desktop App and tried again.
    Thank you very much for directing me to the reason for the error, can you help me figure out why the CC Desktop App is doing this?

  • Applications missing from Creative Cloud Desktop application

    If you are unable to locate a specific application then it is likely the computer you are using does not meet the current system requirements.  In the following example you can see that After Effects and Premiere Pro are missing from the list of available applications.
    When I look at the System information for my Windows installation I am informed that I have a 32-bit version of Windows 8.
    This means that I will be unable to install Premiere Pro or After Effects as my current computer does not meet the minimum system requirements.  You can find a list of Creative Cloud system requirements at Adobe Creative Cloud – Tech specs.
    For additional information please see Not all apps displayed for download | Creative Cloud desktop app, Adobe Application Manager.
    If you have confirmed that your computer meets and exceeds all of the listed System requirements then please see CC desktop lists applications as "Up to Date" when not installed.
    Message was edited by: Jeff Wright
    Updated ink to http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html.

    Hi Jeff,
    I have a lot of problems. First og all the system will not accept my account and even I have downloaded CPLauncher and can see the software, I will not genereate password. Nothing works, and if do not, I have to stop paying, because my boss are a little angry.
    He says: We pay and it do not work. Find other software. We can’t afford you sitting doing nothing. If Adobe makes such a software that causes us trouble, we will change to something else, we do not need Aobe for our projects.
    So Jeff – The software are very complicated, it can run, It can’t genereate license,  and on top of all this, I have to defend Adobe. Well – I will not. I have been fighting in 3 weeks and this week is the last. Monday morning I will stop using Adobe coud and stop my membership.
    Med venlig hilsen / Kind regards
    Michael Peters
    Tlf.: (+45) 70 25 25 85
    Mobile: (+45) 30 76 54 50
    www.europeanmannequins.com
    Fra: Jeff A Wright
    Sendt: 18. november 2014 17:51
    Til: Michael Peters - European Mannequins & Shop
    Emne:  Applications missing from Creative Cloud Desktop application
    Applications missing from Creative Cloud Desktop application
    created by Jeff A Wright<https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion<https://forums.adobe.com/message/6940856#6940856>

  • Creative Cloud Desktop application question

    I have downloaded the Creative Cloud Desktop application but the cloud icon does not appear on my apple toolbar. Why is that? I can manually find the Adobe Application Manager application and ask it to update the apps I use, and it says they are updated, but my programs don't have all the latest features, like the curvature tool in Illustrator, or the Color Theme tool in InDesign. It looks like I don't have the latest versions, even though the app manager says I do. ???

    I have a similar problem;
    I downloaded the Creative Cloud Desktop application .dmg on my Mac. When trying to install, the program is downloading data, but the progress bar stops at the moment the installation process begins. No Creative Cloud Desktop application is installed. I tried alread to make a new account on my mac, did a start up without extensions and disabled the virus scan, but no success.
    Any ideas how to get the Creative Cloud Desktop application installed?

  • "You've been signed out" error every time I try to sign into Creative Cloud desktop application.

    I keeping getting a "You've been signed out" message everytime I try to log into the Creative Cloud desktop application.
    I have tried the following to no avail:
    Uninstalling and reinstalling the Creative Cloud app.
    Renaming the OOBE folder to OOBE-old.
    Deleting everything in the SLCache.
    All of the above were suggested either on these forums or by support. None have worked.
    I am on a team membership.
    I am currently using Adobe Creative Suite CS5.5.
    I am on a Mac running Mavericks (OSX 10.9).
    Nothing seems to be working and I have been passed from department to department on the support chat window thing.
    Someone, for the love of God, please help.

    CM_Martketing and MikeBanks are correct, but I think what is confusing some people is that they are mistaking their Mac HD for the user name. I kind of had to mash up 2 posts to get it right:
    1: Open Activity monitor from spotlight and end all Adobe related processes. You may find processes like AAMupdater, AAMupdater notifier, Adobe Crash demon process.
    2: Open Finder and navigate Macintosh HD/Users/[your user name]/Library (the library folder might be grayed out, just right click and select open)
    3: Now navigate to Application Support/Adobe/OOBE/.. folder.
    4: Delete opm file under OOBE.
    5: Rename OOBE to OOBEold.
    6: Check if you have AAMupdater in the adobe folder.
    7: Please rename it to AAMupdaterold.
    8: Click on gear icon on Creative Cloud desktop app and choose Quit Creative Cloud.
    9: Then launch it, sign-in and click on Apps tab.
    It worked perfectly! Thanks everyone, I've been trying to figure this out for a month!

  • My Creative Cloud Desktop application is blank?

    My Creative Cloud Desktop application is blank? Several times I have uninstalled and installed again, but still blank, completely white. Someone who has tip? I dare not uninstall any program if it would not work to install them again, because I use them every day. I have CC subscriptions.

    Thanks, I just fixed the problem with the support of the chat.
    I uninstalled the CC app,
    deleted the Adobe Application manager folder,
    deleted the AAMUpdater and OOBE folder in the hidden ~/library > Application support > Adobe folder,
    deleted the Adobe Application Manager and OOBE folders in /library > Application support > Adobe folder,
    downloaded and reinstalled CC app.
    Thanks

  • Error code 68 during installation of creative cloud desktop application

    Hey there,
    I try to install the creative cloud desktop application, after some minutes the installation is aborted with error code 68.
    Can anybody tell me the reason why?
    b r
    Gerald

    Sorry, you were right, the error code was 62.
    I used the registry cleaner tool and restarted installation, but it failed again:
    This time I got a start icon on my desktop and many files in the Adobe Creative Cloud Directory.
    But the application doesn't work.
    b r
    Gerald

  • Transferring one of my two Creative Cloud desktop applications to a new computer

    I am upgrading to a new laptop. Can I transfer one of my two student and teacher Creative Cloud desktop applications to a new computer

    Hi Oncdocgreen,
    Welcome to Adobe Forums.
    Yes, you just need to download the application from creative.adobe.com and
    use your Adobe Id and password to activate the product.
    Thanks

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