Creative cloud installer just disappears during install
I had creative cloud and on last update most of the applications are gone along with the desktop icon.
I have tried to install creative cloud again - but it just stops halfway and disappears during install.
I've tried safe mode install
Ive renamed OOBE folders in both librarys
I've tried the adobe application manager and that crashes on install
I've tried the Adobe clean up tool
Nothing is working to get creative cloud to reinstall on the computer - I've lost about 4 applications in creative cloud
Working on a Mac - Yosemite OS
Hi! The cleaner failed - simply could not detect any creative cloud products. ( It did find a previous CS6 installation, long since uninstalled, actually).
Didn't get a chance to try ROOT, as an Adobe tech (Loveneesh) remoted in and did some 'known fixes'... basically he cleaned up the failed CC desktop installation ( deleted a couple of folders) - and then gave "wide open" permissions to a couple of sets of library folders ( One for machine, and one for user). I believe they were
/library/application support/
/library/application support/Adobe/
/users/[username]/library/application support/
/users/[username]/library/application support/Adobe/
Still couldn't install CC desktop, (failed twice!) BUT that at least allowed the installation of "Adobe App Manager" - which was subsequently UPGRADED to CC Desktop. Something of a clever workaround, if you ask me!
And now its all working OK again.
I'm a bit bothered by the somewhat cavalier ""Everybody" permissions applied to library folders, but as I understand this is the quick fix when nobody quite knows what the heck is going on with permissions... (I suppose ROOT access gives much the same effect for installations)
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Any ideas?Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
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http://helpx.adobe.com/x-productkb/global/service-ccm.html -
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Please anyone help me.
ThanksError "Installer Failed to Initialize" | Install desktop application | Windows
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Hi,
I downloaded the Creative Cloud Installer, the installer initializes but that's it. It doesn't install. There a reason I miss? (OS X 10.9.5)
I made an abo for the CC, Student version, downloaded the CC Installer, but every time I double click it to install, ist just initializes, and as the bar is HALF full, the window disappears and nothing. It doesn't install or anything.
I tried re download, re tried to install, I tried a re start. No luck.
So what am I missing?
I can't install any desktop application without the creative cloud?
Thanks for any help!Never mind.
Found a way by trashing AAM Updater, the OOBE, AAM an ACC itself and so on, and cleaned it all with CC cleaner.
But this was a very complicated way for a non-IT person to do, especially when everywhere you can read "Just Download, Install an go!"
No plus points.
Regards. -
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I am attempting to install Adobe products from Creative Cloud using Creative Cloud installer. I am on a Macbook Pro version 10.6.8 Build 10K459 if that helps at all.
When I try to install, the authentication window asking for the admin password crashes and I can't type in the window. When I cancel the download, Finder crashes and the only course of action is to reboot the computer manually via the power button.
I can install other programs which go through the same administrator permission without issue, so I'm quite sure this is not my computer's problem. I have re-downloaded the installer several times to no difference.
One additional detail that may help is that I had trials of Photoshop and Flash Pro on the same computer in the past, which have been uninstalled.
Thank you for any help!!Just another detail - I was advised to try creating a new user with administrator privilege on my computer, this didn't work either, just had the same problem.
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Dave: I did the Microsoft Update two days before this happened, and rebooted as required. I just created a new restore point and lauched Creative Cloud. Now I get the famous white screen:
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Fortunately, I saved away this command (which I've had to use 4 or 5 times already):
del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
Unfortunately now, I get this (even after closing the above window):
The process cannot access the file because it is being used by another process.
So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
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I'm on a mid-2009 Macbook Pro running OS/X 10.9.5. Is there anything I might have missed?Here are the screen grabs:
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Meg81 error 214 indicates a download data validation error. This means that the update you downloaded became corrupted likely during the download process. I would recommend utilizing the suggestions listed in Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html to attempt to improve the stability of your Internet connection.
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