Creative Cloud installs twice
I work with windows 8 64 bit.
After installing creative cloud desktop I have downloaded and installed;
Acrobat XI Pro
Illustrator CC
Indesign CC
Photoshop CC
When I check this in programs and features I see two installations of Acrobat XI Pro (That's 2 x 2GB!!).
And when I look in the windows screen I see two apps of indesign, two apps of photoshop and two apps of illustrator. In every case it's a launch button for the 64 bit version and an normal / 32 bit?? version.
I do not understand this. It should be all 64 bit and all one installation / app.
I have Program files and Program files (x86)
Adobe is installed on both locations.
In the map Program files:
Adobe
Adobe Bridge CC (64 Bit)
Adobe Illustrator CC (64 Bit)
Adobe InDesign CC (64 bit)
Adobe Media Encoder CC
Adobe Photoshop CC (64 Bit)
In the map Program files (x86):
Acrobat 11.0
Adobe
Adobe Content Viewer
Adobe Creative Cloud
Adobe Illustrator CC
Adobe InDesign CC
Adobe Photoshop CC
Flash Player
Similar Messages
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Acrobat XI Pro via Creative Cloud installs twice on Win 8.1 Desktop
I am running Windows 8.1 Pro, 64 bit on an HP Pavilion a6700y desktop PC using Adobe Create Cloud. When I install Acrobat XI Pro, it installs twice. One version is Adobe Acrobat XI Version 11.0 with a size of 1.8 MB and the other is Version 11.0.00 with the size of 2.0MB.
Does anyone know why this happens. Nothing seems to differentiate the two, and if I uninstall one, both uninstall. I did uninstall, clean the registry and tried reinstalling the program, and the same two versions display. I am not getting an indication that one is 64 bit and the other 32 bit, so I can't differentiated them.
Any suggestions?It's because Acrobat's MSI makes an entry in the Add/Remove Programs control panel and then the Creative Cloud MSI makes a separate but similar entry in the Add/Remove control panel. It's documented in a couple of places but here is the most convenient for demonstrating it. It's in the uninstallation process:
http://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html
(Documenation Excerpt)
Uninstalling Acrobat on Windows
Once you have deployed Acrobat using the package in the Exceptions folder, you can uninstall it using the usual process for uninstalling msi packages. There are two MSI packages that are necessary to uninstall in a standalone package. One for the main MSI package that the Creative Cloud Packager creates which is for licensing and the second MSI package which is the Acrobat Pro MSI package which is in the Exceptions folder.
Here is the command line syntax for uninstalling Acrobat:
Syntax Example:
msiexec.exe /x <path to Acrobat msi file> /qn
Here is the command line syntax for uninstalling the Creative Cloud Packager licensing package:
Syntax Example:
msiexec.exe /uninstall <path to the CCP msi file> /quiet -
Creative Cloud Installation Failure
Second night with the same issue, creative cloud for desktop on Windows 7 wants to update again. It starts, downloads, and fails again. Last night I went through the effort of trying to repair it via the other forum topics. I ended up uninstalling everything with the clean command, renamed the OOBE directory multiple times to something else, and finally installed everything again. Of course, shutdown and restart this evening... there is a new update... and Fail. Back to the starting point again.
Looking at the installation logs it appears the root cause is the creative cloud installation is not getting administrator rights. It's not asking for them either. Accord to the OOBE LOGS, it can't clean up and remove some directories. Thus is rolls back the installation and calls it a failure.
From Adobe CSXS Infaturcture 4 Driver 4 09-04-2013.log
09/04/13 19:15:16:941 | [INFO] | | OOBE | DE | | | | 3292 | UninstallSeq property not found in database
09/04/13 19:15:16:957 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\InDesign". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 1)
09/04/13 19:15:16:957 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1)
09/04/13 19:15:16:988 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\Fireworks CS6\Commands". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 2)
09/04/13 19:15:16:988 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2)
09/04/13 19:15:16:988 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\ExtendScript Toolkit". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 4)
09/04/13 19:15:16:988 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 4)
09/04/13 19:15:16:988 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\dynamiclinkmediaserver". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 5)
09/04/13 19:15:16:988 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 5)
09/04/13 19:15:16:988 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\dynamiclinkmanager". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 6)
09/04/13 19:15:16:988 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 6)
09/04/13 19:15:16:988 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\CS6ServiceManager". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 7)
09/04/13 19:15:16:988 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 7)
09/04/13 19:15:17:004 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\Adobe QT32 Server". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 8)
09/04/13 19:15:17:004 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 8)
09/04/13 19:15:17:035 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\Adobe Photoshop CS6". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 9)
09/04/13 19:15:17:035 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 9)
09/04/13 19:15:17:035 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Users\BJ\AppData\Roaming\Adobe\Adobe Media Encoder". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 10)
09/04/13 19:15:17:035 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 10)
09/04/13 19:15:17:082 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\InDesign\Version 8.0\en_US\Extensions". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 11)
09/04/13 19:15:17:082 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 11)
09/04/13 19:15:17:082 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\InDesign\Version 8.0\en_US". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 12)
09/04/13 19:15:17:082 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 12)
09/04/13 19:15:17:082 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\InDesign\Version 8.0". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 13)
09/04/13 19:15:17:082 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 13)
09/04/13 19:15:17:082 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\InDesign". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 14)
09/04/13 19:15:17:082 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 14)
09/04/13 19:15:17:097 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\Fireworks CS6\PreInstall". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 15)
09/04/13 19:15:17:097 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 15)
09/04/13 19:15:17:097 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\ProgramData\Adobe\Fireworks CS6". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 16)
09/04/13 19:15:17:097 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 16)
09/04/13 19:15:17:097 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 17)
09/04/13 19:15:17:097 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 17)
09/04/13 19:15:17:113 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 18)
09/04/13 19:15:17:113 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 18)
09/04/13 19:15:17:113 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 19)
09/04/13 19:15:17:113 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 19)
09/04/13 19:15:17:113 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\PCF". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 20)
09/04/13 19:15:17:113 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 20)
09/04/13 19:15:17:144 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\HelpCfg\en_US". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 21)
09/04/13 19:15:17:144 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 21)
09/04/13 19:15:17:144 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\HelpCfg". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 22)
09/04/13 19:15:17:144 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 22)
09/04/13 19:15:17:144 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\APE". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 23)
09/04/13 19:15:17:144 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 23)
09/04/13 19:15:17:175 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 24)
09/04/13 19:15:17:175 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 24)
09/04/13 19:15:17:175 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 25)
09/04/13 19:15:17:175 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 25)
09/04/13 19:15:17:175 | [ERROR] | | OOBE | DE | | | | 3292 | DF037: Unable to delete directory "C:\Program Files (x86)\Adobe". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 26)
09/04/13 19:15:17:175 | [WARN] | | OOBE | DE | | | | 3292 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 26)
09/04/13 19:15:17:175 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 27)
09/04/13 19:15:17:175 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 27)
09/04/13 19:15:17:175 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 28)
09/04/13 19:15:17:175 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 28)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 29)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 29)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 30)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 30)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 31)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 31)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 32)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 32)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 33)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 33)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 34)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 34)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 35)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 35)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 36)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 36)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 37)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 37)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 38)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 38)
09/04/13 19:15:17:191 | [ERROR] | | OOBE | DE | | | | 3292 | DR013: Check for Registry permissions (RegistryDeleteV2 - error: 13)(Seq 39)
09/04/13 19:15:17:191 | [WARN] | | OOBE | DE | | | | 3292 | DW063: ARKCmdFS.dll:failed for command RegistryDeleteV2 - error: 0(Seq 39)
09/04/13 19:15:17:238 | [INFO] | | OOBE | DE | | | | 3292 | Completing un-installation for payload at C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\CommonUninstall.db
09/04/13 19:15:17:238 | [INFO] | | OOBE | DE | | | | 3292 | Physical payload uninstall result:0
Executive Summary: Can't clean up some directories and can't update the registry. Looks like a permission issue.
Of course there is more information from the other installation log Adobe Setup Error.log
08/29/13 18:35:05:823 | [INFO] | | OOBE | DE | | | | 4976 | DEVersion: 5.0.0.0
08/29/13 18:35:05:824 | [INFO] | | OOBE | DE | | | | 4976 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[ 4976] Thu Aug 29 18:35:05 2013 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[ 4976] Thu Aug 29 18:35:05 2013 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[ 4976] Thu Aug 29 18:35:05 2013 INFO
:: END TIMER :: [Total Timer] took 58.1389 milliseconds (0.0581389 seconds) DTR = 68.8008 KBPS (0.0671882 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Looks like the mystery hash based installation package your attempting to uninstall is not installed. Funny, most would call that a success (it's not there after all) and just move on to the installation step. However, it appears the world has ended and we can no longer proceed.
My issue is that I see this over and over again in the installation logs as I travel back in time. Same package, same permission issues. The result is the same generic installation failed message with no additional explaination. Then your make me jump through hoops to work around this issue when to me this is a software bug that should be a severity 1 given the number of topic posts. Instead I waste my time posting on the forum and performing the same work around over and over again. Instead of using the tools to do something creative.
So when are the Engineers going to fix this issue instead of posting the same work around over and over?Didn't work. I uninstalled the apps that won't update, ran the Adobe CC cleaner, reinstalled, and still the same apps will not update.
Here is what I get from Windows' Event Viewer for Photoshop CC:
The description for Event ID 1 from source Adobe Setup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Installing Adobe Photoshop CC Driver 14.0.0.0 {2D99B50E-431D-4AA8-85C1-172A6F8BCF09}
the message resource is present but the message is not found in the string/message table
And for InDesign:
The description for Event ID 1 from source Adobe Setup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Installing Adobe InDesign CC 9.0.0.0 {BC448016-6F11-1014-B0EA-97CEE6E26CB6}
the message resource is present but the message is not found in the string/message table -
Adobe Creative Cloud installer crashes on launch
This is my scenario:
1. Sucessfully installed and ran CC with PS, Lightroom etc in OSX 10.8
2. Cloned the disk since I was switching to a new SSD
3. CC or any of the Adobe apps did not launch any more
4. Removed all adobe apps with the app "Adobe Creative Cloud Cleaner Tool"
5. Repaired disk permissions
6. CC Installer crashes on launch
Crash report:
Process: Creative Cloud Installer [632]
Path: /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
Identifier: com.adobe.Creative-Cloud-Installer
Version: 2.0.0.181 (2.0.0.181)
Code Type: X86 (Native)
Parent Process: launchd [136]
User ID: 502
Date/Time: 2013-07-07 20:50:29.778 +0200
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9848c3ba __kill + 10
1 libsystem_kernel.dylib 0x9848b4bc kill$UNIX2003 + 32
2 libsystem_c.dylib 0x9729051b abort + 215
3 libc++abi.dylib 0x95ed07e0 abort_message + 151
4 libc++abi.dylib 0x95ece249 default_terminate() + 34
5 libc++abi.dylib 0x95ece289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x95ece2f1 std::terminate() + 23
7 libc++abi.dylib 0x95ecf3e6 __cxa_throw + 110
8 com.adobe.Creative-Cloud-Installer 0x001c008f 0xea000 + 876687
9 com.adobe.Creative-Cloud-Installer 0x001c01d6 0xea000 + 877014
10 com.adobe.Creative-Cloud-Installer 0x001bf8de 0xea000 + 874718
11 com.adobe.Creative-Cloud-Installer 0x001bf94c 0xea000 + 874828
12 com.adobe.Creative-Cloud-Installer 0x001bfc0a 0xea000 + 875530
13 com.adobe.Creative-Cloud-Installer 0x001bfda6 0xea000 + 875942
14 dyld 0x8fefccda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld 0x8fefcfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld 0x8fef9268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld 0x8fef90ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld 0x8feeae05 dyld::initializeMainExecutable() + 211
19 dyld 0x8feeeadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld 0x8feea376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld 0x8feea077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff15b74 ecx: 0xbff15aec edx: 0x9848c3ba
edi: 0x97290451 esi: 0xbff15b24 ebp: 0xbff15b08 esp: 0xbff15aec
ss: 0x00000023 efl: 0x00000286 eip: 0x9848c3ba cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xac9e4000
Logical CPU: 0
Binary Images:
0xea000 - 0x207fef +com.adobe.Creative-Cloud-Installer (2.0.0.181 - 2.0.0.181) <161DDCA8-303C-31EB-A8C0-BA73B924F6C9> /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
0x237000 - 0x2e2fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x8fee9000 - 0x8ff1be57 dyld (210.2.3) <4D38DEED-9837-3202-B8E9-41272D01EA2C> /usr/lib/dyld
0x9000c000 - 0x90013fff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
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0x981d5000 - 0x981d5ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9823d000 - 0x982a5fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x982dc000 - 0x982e3fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x982e4000 - 0x98332ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x98333000 - 0x9833fff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x98340000 - 0x98384ff7 libGLU.dylib (8.9.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x983dc000 - 0x98477fff com.apple.CoreSymbolication (3.0 - 117) <2BBBE224-301D-3931-AEF2-DD967A6E9172> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x98478000 - 0x98492ffc libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
0x98493000 - 0x9884bffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9884c000 - 0x989c4ff5 com.apple.QuartzCore (1.8 - 304.3) /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x99410000 - 0x9952cffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9952d000 - 0x9956ffff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x997de000 - 0x997feffd com.apple.ChunkingLibrary (2.0 - 133.3) /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x997ff000 - 0x99814fff com.apple.ImageCapture (8.0 - 8.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x9985d000 - 0x998befff com.apple.audio.CoreAudio (4.1.1 - 4.1.1) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9995d000 - 0x999d9ff3 com.apple.Metadata (10.7.0 - 707.11) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x999da000 - 0x999e8ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x99a15000 - 0x99d35ff3 com.apple.Foundation (6.8 - 945.18) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x99d36000 - 0x99d39ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x99d3a000 - 0x99d3cffb libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x99d3d000 - 0x99e8bff3 com.apple.CFNetwork (596.4.3 - 596.4.3) <547BD138-E902-35F0-B6EC-41DD06794B22> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x99e8c000 - 0x99e9fff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x99ea0000 - 0x99ea1fff liblangid.dylib (116) /usr/lib/liblangid.dylib
0x99ea2000 - 0x99ee4ffb com.apple.RemoteViewServices (2.0 - 80.6) /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x99f28000 - 0x99f35ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
0x99f36000 - 0x99f36fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x99f37000 - 0x99f50fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x99f51000 - 0x99f51fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x9a1ed000 - 0x9a202fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9a203000 - 0x9a204fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x9a217000 - 0x9a21bffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9a21c000 - 0x9a268fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x9a269000 - 0x9a56eff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x9a56f000 - 0x9a67c057 libobjc.A.dylib (532.2) /usr/lib/libobjc.A.dylib
0x9a67d000 - 0x9a68dff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 512
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=115.1M resident=65.7M(57%) swapped_out_or_unallocated=49.4M(43%)
Writable regions: Total=19.5M written=252K(1%) resident=540K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 11.3M
MALLOC guard page 48K
Memory tag=35 7480K
Stack 64.0M
VM_ALLOCATE 932K
__DATA 5224K
__DATA/__OBJC 164K
__IMAGE 528K
__LINKEDIT 30.4M
__OBJC 1528K
__OBJC/__DATA 64K
__PAGEZERO 4K
__TEXT 84.7M
__UNICODE 544K
mapped file 83.9M
shared memory 12K
=========== =======
TOTAL 290.4MAfter a full day of reading forums to no avail, Apple Support actually solved this issue. In OS 10.8.4, no Abode Cloud app would launch. The splash screen would appear and that's it. This solved it -
This how you repair/reset a user's permissions and ACLs in Lion. You need to run theresetpassword utility.
Restart Lion holding down CMD+R.
This brings up the Repair Utilities screen. On top, in the Menu Bar click the Utilities item then select Terminal.
In the Terminal window, type resetpassword and hit the return key.
The Password reset utility launches, but you’re not going to reset the password.Instead, click on the icon for your Mac’s hard drive at the top. From the drop-down below it, select the user account where you are having issues.
At the bottom of the window, you’ll see an area labeled ‘Reset Home Directory Permissions and ACLs’. Click the Reset button there.
The reset process takes a couple of minutes. Repeat for all accounts and then restart. -
Adobe creative cloud installer crashes under OSX 10.10.1
When I attempt to run the Adobe creative cloud installer on my iMac, the installer crashes. I can download and install other software, so the basic process works.
The crash report follows.
Thanks!
Geoge
Process: Creative Cloud [283]
Path: /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Identifier: Creative Cloud
Version: 1.9.0.465 (???)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Creative Cloud [283]
User ID: 501
Date/Time: 2015-01-19 07:59:56.332 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: DCA48D91-F3B3-C09F-67CA-5F6309F61246
Time Awake Since Boot: 150 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000000b
VM Regions Near 0xb:
-->
__TEXT 00000000000cf000-000000000011c000 [ 308K] r-x/rwx SM=COW /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x95c62aa0 _platform_strcmp + 80
1 libobjc.A.dylib 0x969133fc _class_getLoadMethod_nocheck(objc_class*) + 76
2 libobjc.A.dylib 0x969133a3 _class_hasLoadMethod + 24
3 libobjc.A.dylib 0x9690817f _read_images + 420
4 libobjc.A.dylib 0x9690760c map_images_nolock + 1526
5 libobjc.A.dylib 0x96906ffc map_images + 54
6 dyld 0x8fe49887 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 687
7 dyld 0x8fe495b3 dyld::registerImageStateBatchChangeHandler(dyld_image_states, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 197
8 dyld 0x8fe52089 dyld_register_image_state_change_handler + 90
9 libdyld.dylib 0x93abcbb8 dyld_register_image_state_change_handler + 91
10 libobjc.A.dylib 0x9691a8f6 _objc_init() + 94
11 dyld 0x8fe590b3 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 291
12 dyld 0x8fe59218 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
13 dyld 0x8fe552f0 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 296
14 dyld 0x8fe55288 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 192
15 dyld 0x8fe55288 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 192
16 dyld 0x8fe55288 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 192
17 dyld 0x8fe55176 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 120
18 dyld 0x8fe553e1 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 79
19 dyld 0x8fe47125 dyld::initializeMainExecutable() + 183
20 dyld 0x8fe4abad dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2793
21 dyld 0x8fe46232 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 428
22 dyld 0x8fe46047 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000b55 ebx: 0x0017c010 ecx: 0x969224ab edx: 0x000000b5
edi: 0x969224ab esi: 0x00000003 ebp: 0xbff2f218 esp: 0xbff2f1e4
ss: 0x00000023 efl: 0x00010212 eip: 0x95c62aa0 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000000b
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0xcf000 - 0x11bff7 +com.adobe.acc.AdobeCreativeCloud (1.9.0.465 - ???) <E19F63D7-4EC4-3AF8-AE9F-C110F6441B95> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
0x12a000 - 0x12afff com.apple.Cocoa (6.8 - 21) <6AF80DDB-C28E-36FF-BC11-D7D561AC52A9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x12e000 - 0x15bff7 +com.growl.growlframework (1.3 - 1.3) <5C271922-7459-3DCB-BDC2-53135B47CDDC> /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
0x17c000 - 0xd68fff com.apple.AppKit (6.9 - 1343.16) <FC30E524-3BC6-3220-BBB5-1512A4ED5E7B> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1338000 - 0x1374ff3 com.apple.RemoteViewServices (2.0 - 99) <2839C2F1-88DA-3843-87BF-441A374A8967> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x139e000 - 0x14d0ffb com.apple.UIFoundation (1.0 - 1) <00A59CFF-A217-3998-B22E-6E452278A302> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x1530000 - 0x15bcff3 com.apple.PerformanceAnalysis (1.0 - 1) <CB175B15-8AA3-3ECA-88ED-E561D7722DFB> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x160c000 - 0x16d6fff com.apple.backup.framework (1.6.1 - 1.6.1) <82A5ADA6-6434-3801-AE63-4C56ADC93B28> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x1759000 - 0x1793ff7 com.apple.DebugSymbols (115 - 115) <D01FFA10-1734-31C5-B5A1-9CB61463FC15> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x17b2000 - 0x1844fff com.apple.CoreSymbolication (3.1 - 56072) <BADFFEF1-5CD8-37BC-B8FD-7C955EF0D0A1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x1859000 - 0x1899fff com.apple.Symbolication (1.4 - 56045) <BE1C4846-DA11-365D-9B46-3FF130401839> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x8fe45000 - 0x8fe78e03 dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
0x90080000 - 0x90084fff libheimdal-asn1.dylib (398.1.2) <71FCB9F7-A330-3C02-89F3-B483B1C67E54> /usr/lib/libheimdal-asn1.dylib
0x90085000 - 0x9009efff libsystem_malloc.dylib (53.1.1) <58CD8BC7-55D1-3862-8E5D-728EE2EBE447> /usr/lib/system/libsystem_malloc.dylib
0x90a4e000 - 0x90ac8fff com.apple.ApplicationServices.ATS (360 - 375) <7E075657-314E-3130-97A7-AFD826000C7B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90ac9000 - 0x90b24ffb libTIFF.dylib (1231) <14F5E31A-4ABC-3DF7-AB85-9DB406D3613C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x90b25000 - 0x90b2bff7 libsystem_networkextension.dylib (167.1.10) <FC20E3AD-A53D-3346-AC71-829E82832AE8> /usr/lib/system/libsystem_networkextension.dylib
0x90b2c000 - 0x90b2dfff libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib
0x90b2e000 - 0x90e20ffb com.apple.CoreImage (10.0.33) <75B23F45-8D99-3521-89AE-AF2AF4487096> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x90e21000 - 0x90e6affb libFontRegistry.dylib (134) <023BB8A2-8BBA-30DC-B0C2-A5F0AE3667D8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x90e6b000 - 0x91169ff7 com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <C18EC809-6E67-3D9C-82D5-34170A81254C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x9119c000 - 0x91572ff7 com.apple.HIToolbox (2.1.1 - 756) <5204085A-4D56-3430-889F-11C42E43729B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x91573000 - 0x91573fff libkeymgr.dylib (28) <06DDCEF8-EB84-3F68-9E19-FD1A12B764FD> /usr/lib/system/libkeymgr.dylib
0x915c3000 - 0x916c3ff7 com.apple.LaunchServices (644.12 - 644.12) <4C578D41-6004-38F8-A0DF-81B15BA3864E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x916c4000 - 0x916ceffb com.apple.audio.SoundManager (4.2 - 4.2) <4312D0A7-4B6F-3A1E-9A47-24C6E8C65E51> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x916cf000 - 0x91733ff7 com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x91734000 - 0x917aafff com.apple.securityfoundation (6.0 - 55126) <64E4CE02-8BE6-3408-99A5-23E5CF7545BC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x917ab000 - 0x91801fff libc++.1.dylib (120) <D8DE4962-66CD-3491-904E-9291EEE5E570> /usr/lib/libc++.1.dylib
0x91824000 - 0x9184aff3 libc++abi.dylib (125) <E9AF8CA1-D54D-37E3-8363-A3E8C0840F71> /usr/lib/libc++abi.dylib
0x9184b000 - 0x91978ff7 com.apple.coreui (2.1 - 305) <8D2978A1-8152-32CB-B265-4C923FDF3017> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x91979000 - 0x919a8ff7 com.apple.DictionaryServices (1.2 - 229) <1F5C35C7-67AA-30A0-A366-EB4B361152A3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x919c4000 - 0x919c6ffb libRadiance.dylib (1231) <2F86BE82-404D-335C-B83E-F71D3C4969B8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x919c7000 - 0x919d5ff3 libxar.1.dylib (254) <D7C4FDEB-61AA-3FC1-8B7B-0AE3A3A64492> /usr/lib/libxar.1.dylib
0x919d6000 - 0x919d6fff liblaunch.dylib (559.1.22) <2FDDB7A5-C022-3C40-A263-1DC74F0B446D> /usr/lib/system/liblaunch.dylib
0x919d7000 - 0x919e0ff7 libsystem_notify.dylib (133.1.1) <B8503E99-214B-3AC3-A7CA-CC837ABD7B25> /usr/lib/system/libsystem_notify.dylib
0x919e1000 - 0x91e1cfeb com.apple.vImage (8.0 - 8.0) <56F6B317-9D70-3DC5-9868-BB6D7CB6E55D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91e1d000 - 0x91ebdfff com.apple.QD (301 - 301) <4DFE3689-59DE-3FBC-806B-6A4056573E52> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91ebe000 - 0x91efefff libauto.dylib (186) <1609D0F9-6E3A-3C67-87EF-BB0BD93EDAC9> /usr/lib/libauto.dylib
0x91f12000 - 0x91f25fff libcmph.dylib (1) <2449B048-208E-36FB-9DFA-47E0F3BCF132> /usr/lib/libcmph.dylib
0x91f29000 - 0x9201fff7 libxml2.2.dylib (26) <2F37833C-4D55-3A09-9A0C-5904E8B6892A> /usr/lib/libxml2.2.dylib
0x92054000 - 0x920a5fff libcups.2.dylib (408) <08C5D411-533C-345A-B820-092C96215F2E> /usr/lib/libcups.2.dylib
0x920a6000 - 0x920e6ffb libGLImage.dylib (11.0.7) <1F2F2EFE-1EFA-398F-80D6-8AC6EA5160DB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x920e7000 - 0x920f8fff libbsm.0.dylib (34) <C9F0C608-2794-3F6B-8078-583FC0046039> /usr/lib/libbsm.0.dylib
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0x97e5d000 - 0x97e5dfff com.apple.audio.units.AudioUnit (1.12 - 1.12) <64ED443E-25D5-3A2C-A028-0D0C7FAF57C6> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x97f0c000 - 0x97f17ff7 com.apple.CrashReporterSupport (10.10 - 629) <BB92BB57-6F2F-3348-BEF4-58036DF40FA4> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x97f18000 - 0x97f8bffb com.apple.framework.CoreWLAN (5.0 - 500.35.2) <F46A7092-ADC6-3596-B046-8026F2814D8D> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x9802e000 - 0x98035ff3 libunwind.dylib (35.3) <29D9343F-9A0A-3535-B0AE-E7CC761D95EE> /usr/lib/system/libunwind.dylib
0x98036000 - 0x98044ff7 com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <637E7AB2-1077-319C-A6A2-D0D0F01951BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x98045000 - 0x98047fff libsystem_coreservices.dylib (9) <20E66A47-8D67-344A-A393-73926F0E5FB2> /usr/lib/system/libsystem_coreservices.dylib
0x98048000 - 0x98059ff3 libsystem_coretls.dylib (35.1.2) <87AE2CBB-A397-3392-A152-02AEA6D194D6> /usr/lib/system/libsystem_coretls.dylib
0x98111000 - 0x98112fff liblangid.dylib (117) <34A0F807-755F-300B-B01F-AABAE3838451> /usr/lib/liblangid.dylib
0x98a97000 - 0x98ba3fe3 libvDSP.dylib (512) <54403134-29AE-3806-89D7-2CBA7B455736> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x98ba4000 - 0x98ca8ff7 libJP2.dylib (1231) <77B25D2E-F9DE-3565-894A-970DE207B0EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x98ce4000 - 0x98d0bfff libdispatch.dylib (442.1.4) <B26A176C-39F7-3362-B128-27B1211068B9> /usr/lib/system/libdispatch.dylib
0x98d0c000 - 0x98e50fff com.apple.ImageIO.framework (3.3.0 - 1038) <98EC2248-5270-3CB5-84FD-CD225A9875D4> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x98e54000 - 0x98e54fff com.apple.Accelerate (1.10 - Accelerate 1.10) <180BFBE5-2218-3A6F-A1B2-CCA1C92B66F7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x98e55000 - 0x98ec0ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <632A811D-4706-3ED7-85E3-DD2CDB47CF8F> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x98ec1000 - 0x98ed6ffb com.apple.MultitouchSupport.framework (260.30 - 260.30) <2E28AF1C-AC6C-364F-B181-C5926A7F5A4D> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x98ed7000 - 0x98f1eff3 com.apple.AppleJPEG (1.0 - 1) <C14A2B49-A664-3EDE-9B9B-6A678ED7F8DE> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x99080000 - 0x993dfffb com.apple.Foundation (6.9 - 1151.16) <76BF64BB-34C4-3409-BB6F-CAACDEE7681A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x993e4000 - 0x993f0ff3 libcommonCrypto.dylib (60061) <024B3913-15C6-3005-9E5A-EB24918F6977> /usr/lib/system/libcommonCrypto.dylib
0x993f1000 - 0x99423ff7 com.apple.GSS (4.0 - 2.0) <36CBBD76-19AC-333E-AB52-A93800ABC89A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x99424000 - 0x9944aff7 com.apple.IconServices (47.1 - 47.1) <9C537499-B375-3F84-BF4A-EEF757FC26A9> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x9944b000 - 0x9949eff7 com.apple.HIServices (1.22 - 519) <5B54AB76-C487-367B-ACD5-2AF6BC85E1B9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x9949f000 - 0x994a8fff libcopyfile.dylib (118.1.2) <FAF3268F-C580-33D3-A5B4-74B8A8713216> /usr/lib/system/libcopyfile.dylib
0x994a9000 - 0x994cfffb libPng.dylib (1231) <A9ACFC7E-9F25-3F15-AFAB-C74C3DAA1D06> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 18
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 4086
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=132.3M resident=38.1M(29%) swapped_out_or_unallocated=94.2M(71%)
Writable regions: Total=27.9M written=1312K(5%) resident=2096K(7%) swapped_out=0K(0%) unallocated=25.9M(93%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 18.1M
MALLOC (admin) 16K
Stack 64.0M
VM_ALLOCATE 8K
__DATA 6424K
__IMAGE 528K
__LINKEDIT 30.8M
__OBJC 2200K
__TEXT 101.5M
__UNICODE 544K
mapped file 70.1M
shared memory 4K
=========== =======
TOTAL 294.0M
System Profile:
Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Thunderbolt Bus:
USB Device: Built-in iSight
USB Device: Keyboard Hub
USB Device: USB Receiver
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F8A00000000, 0x5052494E4345544F4E000000000000000000
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0xAD00000000000000, 0x484D50313235533645465238432D53362020
Parallel ATA Device: PIONEER DVD-RW DVR-K06A
Serial ATA Device: ST3500630AS Q, 500.11 GB
Network Service: AirPort, AirPort, en1
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.30f1Hello Sheena,
Thank you for your reply. I believe that when trying to promote a controversial system like the Creative Cloud, everything should work flawlessly. A special CC installer is needed to install the CC Desktop, then you have to spend hours reading and trying to make this work. It’s really frustrating.
Fortunately, this milestone made me realize that perhaps Lightroom is not for me anymore. I have been an ardent fan of Adobe’s photo products, have bought many of them for years, almost since the first versions of Photoshop, but last year I wasn’t able to buy Photoshop CS6 – it had to be through the CC. I like to buy a product, own its license for whatever time I choose and then buy a new one if it pleases me. I cannot do this in the CC, where I am forced to continue paying for a product no matter what (it is a curtailment of the freedom of choice).
I also learned that in the very near future Lightroom could also be included in that ominous list of products in the CC., so I believe this is the time to say good-by to Adobe photo products. It is a shame that a marketing strategy that worked so well since the beginning of Photoshop, should now be substituted for such a widespread-disliked experiment called the Creative Cloud. Perhaps it works fine for large businesses, but not for smaller ones, the ones that put Photoshop and Lightroom where they are now.
Adobe, we made you grow and now you think you don't need us anymore, so you dump us.
Good-by and good luck, Adobe. -
Adobe creative cloud installation error 201
adobe creative cloud installation error 201
How to solve this problem?Install Adobe application manager and try updating to CC desktop application.
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager : Thank You -
Mac: Creative Cloud Installer.app Crashes on Launch
Just like the title says. Creative Cloud Installer.app on Mac OS 10.8.4 will not launch. It just crashes. Below is the crash log.
I'm on Mac OS 10.8.4, 15" Retina Macbook Pro. Adobe CS6 Production Premium is also installed.
Process: Creative Cloud Installer [75845]
Path: /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
Identifier: com.adobe.Creative-Cloud-Installer
Version: 2.0.0.181 (2.0.0.181)
Code Type: X86 (Native)
Parent Process: launchd [178]
User ID: 501
Date/Time: 2013-06-21 09:51:12.318 -0700
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93f7b3ba __kill + 10
1 libsystem_kernel.dylib 0x93f7a4bc kill$UNIX2003 + 32
2 libsystem_c.dylib 0x97cdf51b abort + 215
3 libc++abi.dylib 0x905b47e0 abort_message + 151
4 libc++abi.dylib 0x905b2249 default_terminate() + 34
5 libc++abi.dylib 0x905b2289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x905b22f1 std::terminate() + 23
7 libc++abi.dylib 0x905b33e6 __cxa_throw + 110
8 com.adobe.Creative-Cloud-Installer 0x0013508f 0x5f000 + 876687
9 com.adobe.Creative-Cloud-Installer 0x001351d6 0x5f000 + 877014
10 com.adobe.Creative-Cloud-Installer 0x001348de 0x5f000 + 874718
11 com.adobe.Creative-Cloud-Installer 0x0013494c 0x5f000 + 874828
12 com.adobe.Creative-Cloud-Installer 0x00134c0a 0x5f000 + 875530
13 com.adobe.Creative-Cloud-Installer 0x00134da6 0x5f000 + 875942
14 dyld 0x8fe71cda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld 0x8fe71fde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld 0x8fe6e268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld 0x8fe6e0ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld 0x8fe5fe05 dyld::initializeMainExecutable() + 211
19 dyld 0x8fe63adb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld 0x8fe5f376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld 0x8fe5f077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbffa0b34 ecx: 0xbffa0aac edx: 0x93f7b3ba
edi: 0x97cdf451 esi: 0xbffa0ae4 ebp: 0xbffa0ac8 esp: 0xbffa0aac
ss: 0x00000023 efl: 0x00000282 eip: 0x93f7b3ba cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x97cdf444
Logical CPU: 0
Binary Images:
0x5f000 - 0x17cfef +com.adobe.Creative-Cloud-Installer (2.0.0.181 - 2.0.0.181) <161DDCA8-303C-31EB-A8C0-BA73B924F6C9> /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
0x1ad000 - 0x258fff libcrypto.0.9.7.dylib (106) <B96063DD-DBFC-320E-97C7-9ED5099051AC> /usr/lib/libcrypto.0.9.7.dylib
0x8fe5e000 - 0x8fe90e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
0x90007000 - 0x9030cff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9030d000 - 0x905b0ff3 com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x905b1000 - 0x905d3fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x905d4000 - 0x905defff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <774CDB2F-34A1-347A-B302-4746D256E921> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x9063c000 - 0x906f0fff com.apple.coreui (2.0 - 181.1) <6BEEE83E-C878-3FE6-B521-8B32B3A35409> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x906f1000 - 0x906f1fff com.apple.ApplicationServices (45 - 45) <B23FD836-ECA1-3DF8-B043-9CA9779BE9DB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x906f2000 - 0x90749ff7 com.apple.ScalableUserInterface (1.0 - 1) <4B538E02-4F41-37FF-81F6-ED43DE0E78CC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x9074a000 - 0x90751ff3 com.apple.NetFS (5.0 - 4.0) <FD429432-6DA7-3B41-9889-0E8B4ECB8A4F> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x90798000 - 0x907bcfff libJPEG.dylib (850) <36FEAB05-86C5-33B9-9DE9-5FAD8AEBA15F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x907bd000 - 0x907bfffb libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x907c3000 - 0x907c7ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x907c8000 - 0x90816ffb libFontRegistry.dylib (100) <97D8F15F-F072-3AF0-8EF8-50C41781951C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x91384000 - 0x9138afff com.apple.print.framework.Print (8.0 - 258) <3E10C488-C390-33BD-8A4F-568E3021811D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x91390000 - 0x91391ffd libunc.dylib (25) <5E1EEE9E-3423-33D7-95B2-E4D17DD08C18> /usr/lib/system/libunc.dylib
0x91394000 - 0x913a6fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x913a7000 - 0x9143eff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x9143f000 - 0x91475ffb com.apple.DebugSymbols (98 - 98) <D0293694-C381-30DF-8DD9-D1B04CD0E5F0> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x91476000 - 0x914daff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x914e2000 - 0x914f0fff libxar.1.dylib (105) <6498A359-2DBA-3EDA-8F00-EEB989DD0A93> /usr/lib/libxar.1.dylib
0x914f1000 - 0x914f2fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x914f3000 - 0x91562ffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x917d6000 - 0x917e5fff libGL.dylib (8.9.2) <1082B9A5-9AA3-35D4-968B-3A3FE15B1ED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x917e6000 - 0x917effff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x91838000 - 0x9189cff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x9189d000 - 0x918bdffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x91901000 - 0x9191efff libCRFSuite.dylib (33) <8E6E8815-406E-3A89-B96E-908FEFC27F0A> /usr/lib/libCRFSuite.dylib
0x91d1c000 - 0x91d3bff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x91d3c000 - 0x91d47fff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x91d48000 - 0x91da2fff com.apple.Symbolication (1.3 - 93) <4A794D1C-DE02-3183-87BF-0008A602E4D3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x9256d000 - 0x92579ffa com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x925bb000 - 0x925cbff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <C6076983-A02E-389E-BFC6-008EECC4C896> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x925cc000 - 0x925d6fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x925d7000 - 0x925e0ffd com.apple.audio.SoundManager (4.0 - 4.0) <6A0B4A5D-6320-37E4-A1CA-91189777848C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x925e5000 - 0x925e7fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x925e8000 - 0x925eafff com.apple.securityhi (4.0 - 55002) <79E3B880-3AB7-3BF3-9CDF-117A45599545> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x92618000 - 0x92618fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x928df000 - 0x929ddff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x929de000 - 0x929f7fff com.apple.Kerberos (2.0 - 1) <8413EDD3-7E01-3D47-83FD-C14A5235DCD2> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x92a1c000 - 0x935d8ff3 com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x935d9000 - 0x935dbffd libCVMSPluginSupport.dylib (8.9.2) <D6D0BB75-42DA-3772-AB5E-CBD59B343393> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x935dc000 - 0x9389cff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9389d000 - 0x93905fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x93906000 - 0x939edff7 libxml2.2.dylib (22.3) <56E973D6-6B55-3E67-8282-6BC982816488> /usr/lib/libxml2.2.dylib
0x939fc000 - 0x93a18fff libPng.dylib (850) <26AD967A-D55E-3C5A-A643-D9953136DE58> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x998ce000 - 0x99910ff7 libcups.2.dylib (327.6) <D994A44F-CCDD-3D40-B732-79CB88F45908> /usr/lib/libcups.2.dylib
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0x999ec000 - 0x99a4efff libc++.1.dylib (65.1) <35EE57E1-2705-3C76-A75A-75655D720268> /usr/lib/libc++.1.dylib
0x99aed000 - 0x99ed0fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9a616000 - 0x9a61afff com.apple.CommonPanels (1.2.5 - 94) <7B3FC9A4-0F71-31E7-88CE-1BD4CBB655B2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x9a633000 - 0x9a657fff com.apple.PerformanceAnalysis (1.16 - 16) <7B7EAA0B-5208-32DB-B083-D4B62F37EC46> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x9a658000 - 0x9a65bff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x9a65c000 - 0x9a689ffe libsystem_m.dylib (3022.6) <93CEEC8C-FAB5-313C-B0BB-0F4E91E6B878> /usr/lib/system/libsystem_m.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 18218
thread_create: 5
thread_set_state: 202
VM Region Summary:
ReadOnly portion of Libraries: Total=115.0M resident=72.3M(63%) swapped_out_or_unallocated=42.7M(37%)
Writable regions: Total=19.5M written=248K(1%) resident=532K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 11.3M
MALLOC guard page 48K
Memory tag=35 7432K
Stack 64.0M
VM_ALLOCATE 376K
__DATA 5384K
__DATA/__OBJC 96K
__IMAGE 528K
__LINKEDIT 30.4M
__OBJC 1544K
__OBJC/__DATA 4K
__PAGEZERO 4K
__TEXT 84.7M
__UNICODE 544K
mapped file 83.9M
shared memory 12K
=========== =======
TOTAL 289.8MAlso, I saw in another unsolved post here http://forums.adobe.com/message/5430382#5430382 that PDApp.log was requested. ~/Library/Logs/AdobeDownload/LBS.log was also requested, but does not exist on my system.
Here's the contents of my PDApp.log from today.
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - Build Version - 6.0.335.0
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - Logging Level verbosity Set to 4
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - Application initialization start, Looking for command line arguments
Fri Jun 21 09:26:14 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - No AAM Notifier is running so new instance is allowed to run...
Fri Jun 21 09:26:15 2013 [INFO] AAMUpdatesNotifier - Registering Notification to listen messages from another instance
Fri Jun 21 09:26:16 2013 [INFO] AAMUpdatesNotifier - Handle Relaunch Notification Action...
Fri Jun 21 09:26:17 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 09:26:17 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 09:26:17 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 09:26:17 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 09:26:17 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 09:26:17 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 09:26:17 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 09:26:17 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 09:26:17 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 09:26:17 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 09:26:17 2013 [INFO] AAMUpdatesNotifier - CFU .... StatusCode(41) ErrorCode(212)
Fri Jun 21 09:26:17 2013 [ERROR] AAMUpdatesNotifier - Scheduled CFU failed...
Fri Jun 21 09:26:17 2013 [INFO] AAMUpdatesNotifier - Handle updateUI Notification Action...
Fri Jun 21 09:26:17 2013 [INFO] AAMUpdatesNotifier - inside getUpdates
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - All updates count 2
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - haveUpdatesToInstall(status) 0 numberOfApplications 0
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - Releasing all locks acquired
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - Quiting Application
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - Build Version - 6.0.335.0
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - Logging Level verbosity Set to 4
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - Application initialization start, Looking for command line arguments
Fri Jun 21 10:13:55 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - No AAM Notifier is running so new instance is allowed to run...
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Registering Notification to listen messages from another instance
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Handle Relaunch Notification Action...
Fri Jun 21 10:13:56 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:13:56 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:13:56 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:13:56 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:13:56 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:13:56 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:13:56 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:13:56 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:13:56 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:13:56 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:13:56 2013 [INFO] OPM - Build Version - 6.0.238.0
Fri Jun 21 10:13:56 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:13:56 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:13:56 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - CFU .... StatusCode(21) ErrorCode(0)
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Handle updateUI Notification Action...
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - inside getUpdates
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - All updates count 2
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - haveUpdatesToInstall(status) 0 numberOfApplications 0
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Releasing all locks acquired
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Quiting Application
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:40:32 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 10:40:32 2013 [INFO] PDApp.CommandLineParser - Mandatory Arguments --appletID --appletVersion is not given, using default workflow arguments
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:40:32 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:40:32 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:40:32 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:40:32 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:32 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:40:32 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:40:32 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:40:32 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:40:32 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:40:32 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:40:32 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:40:32 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:40:33 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:40:33.238 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:40:33.240 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:40:33.243 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:40:33.250 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :UWA_UI
6/21/2013 10:40:33.253 [INFO] PDAPP.AppletManager Loading Applet: UWA_UI Version = 1.0
6/21/2013 10:40:33.262 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:40:33.264 [INFO] PDAPP.AppletManager Loading progress0 out of 1122223
6/21/2013 10:40:33.303 [INFO] PDAPP.AppletManager Loading progress65536 out of 1122223
6/21/2013 10:40:33.304 [INFO] PDAPP.AppletManager Loading progress131072 out of 1122223
6/21/2013 10:40:33.306 [INFO] PDAPP.AppletManager Loading progress196608 out of 1122223
6/21/2013 10:40:33.307 [INFO] PDAPP.AppletManager Loading progress262144 out of 1122223
6/21/2013 10:40:33.309 [INFO] PDAPP.AppletManager Loading progress327680 out of 1122223
6/21/2013 10:40:33.310 [INFO] PDAPP.AppletManager Loading progress393216 out of 1122223
6/21/2013 10:40:33.312 [INFO] PDAPP.AppletManager Loading progress458752 out of 1122223
6/21/2013 10:40:33.313 [INFO] PDAPP.AppletManager Loading progress524288 out of 1122223
6/21/2013 10:40:33.315 [INFO] PDAPP.AppletManager Loading progress589824 out of 1122223
6/21/2013 10:40:33.346 [INFO] PDAPP.AppletManager Loading progress655360 out of 1122223
6/21/2013 10:40:33.348 [INFO] PDAPP.AppletManager Loading progress720896 out of 1122223
6/21/2013 10:40:33.349 [INFO] PDAPP.AppletManager Loading progress786432 out of 1122223
6/21/2013 10:40:33.351 [INFO] PDAPP.AppletManager Loading progress851968 out of 1122223
6/21/2013 10:40:33.353 [INFO] PDAPP.AppletManager Loading progress917504 out of 1122223
6/21/2013 10:40:33.354 [INFO] PDAPP.AppletManager Loading progress983040 out of 1122223
6/21/2013 10:40:33.356 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1122223
6/21/2013 10:40:33.357 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1122223
6/21/2013 10:40:33.358 [INFO] PDAPP.AppletManager Loading progress1122223 out of 1122223
6/21/2013 10:40:33.664 [INFO] Updater.AppStartup -----PROCESSING APPLICATION STARTUP COMMAND
6/21/2013 10:40:33.665 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:40:33.667 [INFO] Updater.AppStartup commManagerResultCallback
6/21/2013 10:40:33.670 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:40:33.674 [INFO] ZStringLoader Locale set to - en_US
6/21/2013 10:40:33.696 [INFO] Updater.LoadWorkflowCommand Processing the Load workflow command
Fri Jun 21 10:40:33 2013 [INFO] PDApp.AppletManager - Loading Applet - UWA_Native for WindowID - 1
Fri Jun 21 10:40:33 2013 [INFO] UWANative - Build Version - 6.0.335.0
Fri Jun 21 10:40:33 2013 [INFO] UWANative - Logging Level verbosity Set to 4
Fri Jun 21 10:40:33 2013 [WARN] UWANative - Updater UI Locale not found in input xml.
Fri Jun 21 10:40:33 2013 [INFO] UWANative - Updater in non-patch mode
6/21/2013 10:40:33.797 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenLoading
6/21/2013 10:40:33.845 [INFO] Updater.CheckForUpdatesCommand Processing the CheckForUpdatesCommand
Fri Jun 21 10:40:34 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:34 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:34 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:34 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:34 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:34 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:34 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:34 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:34 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:34 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:34 2013 [INFO] OPM - Build Version - 6.0.238.0
Fri Jun 21 10:40:34 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:34 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:34 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:34 2013 [INFO] UWANative - Check for updates returned SUCCESS
6/21/2013 10:40:34.427 [INFO] Updater.CheckForUpdatesCommand CheckForUpdatesStatus returned success
6/21/2013 10:40:34.621 [INFO] Updater.FetchUpdaterPreferencesCommand entered generate product list
6/21/2013 10:40:34.622 [INFO] Updater.FetchUpdaterPreferencesCommand length of channels enabled list is :66
6/21/2013 10:40:34.626 [INFO] Updater.FetchListOfInstalledChannels Processing the FetchListOfInstalledChannels
6/21/2013 10:40:34.654 [WARN] Updater.GetAvailableUpdatesCommand Update Photoshop 13.1.2 for Creative Cloud has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:34.655 [WARN] Updater.GetAvailableUpdatesCommand Update Adobe Illustrator CS6 Update (version 16.2.1) has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:34.659 [INFO] Updater.GetAvailableUpdatesCompleteCommand -------CFU COMPLETED------
6/21/2013 10:40:34.662 [INFO] Updater.PopulateUpdaterMainScreenCommand -----POPULATING OPTIONS SCREEN----
6/21/2013 10:40:34.664 [INFO] Updater.PopulateUpdaterMainScreenCommand NO APPLICABLE UPDATES FOUND
6/21/2013 10:40:34.665 [INFO] Updater.PopulateUpdaterMainScreenCommand Populating all applications upto date screen
6/21/2013 10:40:34.670 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenHome
6/21/2013 10:40:34.694 [INFO] Updater.PopulateUpdaterMainScreenCommand SetOptOption successful. Returned: 0
Fri Jun 21 10:40:34 2013 [WARN] UWANative - Failed to get isViewed from input xml
Fri Jun 21 10:40:34 2013 [INFO] UWAUtilities - Sending Notification to update Notifier
6/21/2013 10:40:37.811 [INFO] Updater.PopulateUpdaterMainScreenCommand USER CLICKED CFU REFRESH ON HOME SCREEN
6/21/2013 10:40:37.827 [INFO] Updater.CheckForUpdatesCommand Processing the CheckForUpdatesCommand
Fri Jun 21 10:40:38 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:38 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:38 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:38 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:38 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:38 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:38 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:38 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:38 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:38 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:38 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:38 2013 [INFO] UWANative - Check for updates returned SUCCESS
6/21/2013 10:40:38.828 [INFO] Updater.CheckForUpdatesCommand CheckForUpdatesStatus returned success
6/21/2013 10:40:38.843 [INFO] Updater.FetchUpdaterPreferencesCommand entered generate product list
6/21/2013 10:40:38.844 [INFO] Updater.FetchUpdaterPreferencesCommand length of channels enabled list is :66
6/21/2013 10:40:38.853 [WARN] Updater.GetAvailableUpdatesCommand Update Photoshop 13.1.2 for Creative Cloud has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:38.854 [WARN] Updater.GetAvailableUpdatesCommand Update Adobe Illustrator CS6 Update (version 16.2.1) has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:38.856 [INFO] Updater.GetAvailableUpdatesCompleteCommand -------CFU COMPLETED------
6/21/2013 10:40:38.857 [INFO] Updater.PopulateUpdaterMainScreenCommand -----POPULATING OPTIONS SCREEN----
6/21/2013 10:40:38.859 [INFO] Updater.PopulateUpdaterMainScreenCommand NO APPLICABLE UPDATES FOUND
6/21/2013 10:40:38.859 [INFO] Updater.PopulateUpdaterMainScreenCommand Populating all applications upto date screen
6/21/2013 10:40:38.861 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenHome
Fri Jun 21 10:40:38 2013 [WARN] UWANative - Failed to get isViewed from input xml
Fri Jun 21 10:40:38 2013 [INFO] UWAUtilities - Sending Notification to update Notifier
6/21/2013 10:40:39.552 [INFO] PDApp.HostMessageHandler Front applet found
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AppletManager - Un-loading Applet - UWA_Native for window ID - 1
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - UWA_Native
6/21/2013 10:40:39.562 [INFO] PDApp.HostMessageHandler Recieved force window close message
6/21/2013 10:40:39.562 [INFO] PDApp.HostMessageHandler Sending message to native
Fri Jun 21 10:40:39 2013 [INFO] PDApp.WindowManager - Destroying window with ID - 1
Fri Jun 21 10:40:39 2013 [WARN] PDApp.WindowManager - GetAPEWindowIDString failed, Unable to find PlayerRef!
Fri Jun 21 10:40:39 2013 [WARN] PDApp.WindowManager - GetAPEWindowIDString failed, Unable to find PlayerRef!
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Fri Jun 21 10:40:39 2013 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Fri Jun 21 10:40:39 2013 [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating MessageQueueManager
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Fri Jun 21 10:40:39 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating AppletManager
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AppletManager - AppletManager destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating WindowManager
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating NativeCommandHandler
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating NativePlatformHandler
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating ExternalGateway
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating APE
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Releasing all locks acquired
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Quiting Application
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:44:32 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Loading Applet Switcher library: /Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Build Version - 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Logging Level verbosity Set to 4
Fri Jun 21 10:44:32 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Considering following LEID for applet version switching : VideoSuitePremium-CS6-Mac-GM
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Detected identifier in LEID: CS6
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Unable to detect any applicable applet version to switch for appletID: LWA_UI appletVersion: 2.0
Fri Jun 21 10:44:32 2013 [WARN] PDApp.AppletManager - Unable to get the applet switching info... Response is: 8
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:44:32 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:44:32 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:44:32 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:44:32 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:44:32 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:44:32 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:44:32 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:44:32 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:44:32 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:44:32 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:44:33 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:44:33 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:44:33 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:44:33.410 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:44:33.412 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:44:33.415 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:44:33.421 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :LWA_UI
6/21/2013 10:44:33.425 [INFO] PDAPP.AppletManager Loading Applet: LWA_UI Version = 2.0
6/21/2013 10:44:33.433 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:44:33.435 [INFO] PDAPP.AppletManager Loading progress0 out of 1463159
6/21/2013 10:44:33.474 [INFO] PDAPP.AppletManager Loading progress65536 out of 1463159
6/21/2013 10:44:33.475 [INFO] PDAPP.AppletManager Loading progress131072 out of 1463159
6/21/2013 10:44:33.477 [INFO] PDAPP.AppletManager Loading progress196608 out of 1463159
6/21/2013 10:44:33.479 [INFO] PDAPP.AppletManager Loading progress262144 out of 1463159
6/21/2013 10:44:33.481 [INFO] PDAPP.AppletManager Loading progress327680 out of 1463159
6/21/2013 10:44:33.482 [INFO] PDAPP.AppletManager Loading progress393216 out of 1463159
6/21/2013 10:44:33.484 [INFO] PDAPP.AppletManager Loading progress458752 out of 1463159
6/21/2013 10:44:33.485 [INFO] PDAPP.AppletManager Loading progress524288 out of 1463159
6/21/2013 10:44:33.487 [INFO] PDAPP.AppletManager Loading progress589824 out of 1463159
6/21/2013 10:44:33.512 [INFO] PDAPP.AppletManager Loading progress655360 out of 1463159
6/21/2013 10:44:33.514 [INFO] PDAPP.AppletManager Loading progress720896 out of 1463159
6/21/2013 10:44:33.516 [INFO] PDAPP.AppletManager Loading progress786432 out of 1463159
6/21/2013 10:44:33.517 [INFO] PDAPP.AppletManager Loading progress851968 out of 1463159
6/21/2013 10:44:33.519 [INFO] PDAPP.AppletManager Loading progress917504 out of 1463159
6/21/2013 10:44:33.520 [INFO] PDAPP.AppletManager Loading progress983040 out of 1463159
6/21/2013 10:44:33.522 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1463159
6/21/2013 10:44:33.523 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1463159
6/21/2013 10:44:33.525 [INFO] PDAPP.AppletManager Loading progress1179648 out of 1463159
6/21/2013 10:44:33.545 [INFO] PDAPP.AppletManager Loading progress1245184 out of 1463159
6/21/2013 10:44:33.547 [INFO] PDAPP.AppletManager Loading progress1310720 out of 1463159
6/21/2013 10:44:33.548 [INFO] PDAPP.AppletManager Loading progress1376256 out of 1463159
6/21/2013 10:44:33.550 [INFO] PDAPP.AppletManager Loading progress1441792 out of 1463159
6/21/2013 10:44:33.551 [INFO] PDAPP.AppletManager Loading progress1463159 out of 1463159
6/21/2013 10:44:33.855 [INFO] P6Flex.Startup Processing application startup command...
6/21/2013 10:44:33.857 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:44:33.859 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:44:33.872 [INFO] ZStringLoader Locale set to - en_US
6/21/2013 10:44:33.897 [INFO] P6Flex.Startup AppName: CS6 Production Premium
Fri Jun 21 10:44:33 2013 [INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1
Fri Jun 21 10:44:33 2013 [INFO] LWANative - Build Version - 6.0.335.0
Fri Jun 21 10:44:33 2013 [INFO] LWANative - Logging Level verbosity Set to 4
6/21/2013 10:44:33.912 [INFO] ProvCommon.ZStringLoader Applet locale set to - en_US
Fri Jun 21 10:44:33 2013 [INFO] LWANative - pwa_openSession Session key : F8795E9A-B2E7-4A4E-8180-C630B589BF07
Fri Jun 21 10:44:33 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:44:33 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:44:33 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:44:33 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:44:33 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:44:33.935 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - F8795E9A-B2E7-4A4E-8180-C630B589BF07
6/21/2013 10:44:33.936 [INFO] P6Flex.ProvisioningNativeApplet Performing checkWorkflowType...
Fri Jun 21 10:44:33 2013 [INFO] LWANative - Got null language in PVPL. Adding ALL
6/21/2013 10:44:33.968 [INFO] P6Flex.Startup Done processing of StartupCommand
6/21/2013 10:44:33.969 [INFO] StartWorkflowCommand Start processing of StartWorkflowCommand, workflow detected: DeActivation
6/21/2013 10:44:33.971 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_DEACTIVATE_MAIN
6/21/2013 10:44:33.974 [INFO] P6Flex.DeactivationScreenCommand Fetching Suite Activation details...
6/21/2013 10:44:33.976 [INFO] P6Flex.ProvisioningNativeApplet Fetching activated product list for locale: en_US leid: VideoSuitePremium-CS6-Mac-GM
6/21/2013 10:44:43.084 [INFO] P6Flex.ProvisioningNativeApplet Performing DeactivateApp with erase SN: true
Fri Jun 21 10:44:43 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:44:43 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:44:43 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:44:43 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:44:43 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:44:44.187 [INFO] P6Flex.SetDeactivateStatusCommand Received Deactivate status, processing response...
6/21/2013 10:44:44.192 [INFO] P6Flex.SetDeactivateStatusCommand Deactivation successful
6/21/2013 10:44:44.194 [INFO] ProvisioningNativeAppletBase Closing PWASession: F8795E9A-B2E7-4A4E-8180-C630B589BF07 Commit: true
6/21/2013 10:44:44.201 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_DEACTIVATE_SUCCESSFULL
6/21/2013 10:44:48.500 [INFO] P6Flex.QuitCommand Quitting workflow with launchApp: false
6/21/2013 10:44:48.500 [INFO] ProvisioningNativeAppletBase Closing PWASession: F8795E9A-B2E7-4A4E-8180-C630B589BF07 Commit: false
Fri Jun 21 10:44:48 2013 [ERROR] LWANative - Cannot find the session for key - F8795E9A-B2E7-4A4E-8180-C630B589BF07
6/21/2013 10:44:48.503 [WARN] ProvisioningNativeAppletBase closePWASession did not return result tag. Return value is <error>Session not found for key</error>
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native
6/21/2013 10:44:48.506 [INFO] PDApp.HostMessageHandler Recieved force window close message
6/21/2013 10:44:48.507 [INFO] PDApp.HostMessageHandler Sending message to native
Fri Jun 21 10:44:48 2013 [INFO] PDApp.WindowManager - Destroying window with ID - 1
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Fri Jun 21 10:44:48 2013 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Fri Jun 21 10:44:48 2013 [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating MessageQueueManager
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Fri Jun 21 10:44:48 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating AppletManager
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AppletManager - AppletManager destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating WindowManager
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating NativeCommandHandler
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating NativePlatformHandler
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating ExternalGateway
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating APE
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Releasing all locks acquired
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Quiting Application
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:45:02 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Loading Applet Switcher library: /Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Build Version - 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Logging Level verbosity Set to 4
Fri Jun 21 10:45:02 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Unable to fetch licensing LEID from amtLib xml file. Fallback to Driver LEID
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Considering following LEID for applet version switching : VideoSuitePremium-CS6-Mac-GM
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Detected identifier in LEID: CS6
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Unable to detect any applicable applet version to switch for appletID: LWA_UI appletVersion: 2.0
Fri Jun 21 10:45:02 2013 [WARN] PDApp.AppletManager - Unable to get the applet switching info... Response is: 8
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:45:02 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:45:02 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:45:02 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:02 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:45:02 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:45:02 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:45:02 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:45:02 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:45:02 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:45:02 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:45:02.990 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:45:02.991 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:45:02.995 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:45:03.001 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :LWA_UI
6/21/2013 10:45:03.005 [INFO] PDAPP.AppletManager Loading Applet: LWA_UI Version = 2.0
6/21/2013 10:45:03.013 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:45:03.014 [INFO] PDAPP.AppletManager Loading progress0 out of 1463159
6/21/2013 10:45:03.053 [INFO] PDAPP.AppletManager Loading progress65536 out of 1463159
6/21/2013 10:45:03.055 [INFO] PDAPP.AppletManager Loading progress131072 out of 1463159
6/21/2013 10:45:03.057 [INFO] PDAPP.AppletManager Loading progress196608 out of 1463159
6/21/2013 10:45:03.058 [INFO] PDAPP.AppletManager Loading progress262144 out of 1463159
6/21/2013 10:45:03.060 [INFO] PDAPP.AppletManager Loading progress327680 out of 1463159
6/21/2013 10:45:03.062 [INFO] PDAPP.AppletManager Loading progress393216 out of 1463159
6/21/2013 10:45:03.063 [INFO] PDAPP.AppletManager Loading progress458752 out of 1463159
6/21/2013 10:45:03.065 [INFO] PDAPP.AppletManager Loading progress524288 out of 1463159
6/21/2013 10:45:03.066 [INFO] PDAPP.AppletManager Loading progress589824 out of 1463159
6/21/2013 10:45:03.094 [INFO] PDAPP.AppletManager Loading progress655360 out of 1463159
6/21/2013 10:45:03.096 [INFO] PDAPP.AppletManager Loading progress720896 out of 1463159
6/21/2013 10:45:03.098 [INFO] PDAPP.AppletManager Loading progress786432 out of 1463159
6/21/2013 10:45:03.100 [INFO] PDAPP.AppletManager Loading progress851968 out of 1463159
6/21/2013 10:45:03.102 [INFO] PDAPP.AppletManager Loading progress917504 out of 1463159
6/21/2013 10:45:03.104 [INFO] PDAPP.AppletManager Loading progress983040 out of 1463159
6/21/2013 10:45:03.106 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1463159
6/21/2013 10:45:03.125 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1463159
6/21/2013 10:45:03.127 [INFO] PDAPP.AppletManager Loading progress1179648 out of 1463159
6/21/2013 10:45:03.129 [INFO] PDAPP.AppletManager Loading progress1245184 out of 1463159
6/21/2013 10:45:03.130 [INFO] PDAPP.AppletManager Loading progress1310720 out of 1463159
6/21/2013 10:45:03.132 [INFO] PDAPP.AppletManager Loading progress1376256 out of 1463159
6/21/2013 10:45:03.133 [INFO] PDAPP.AppletManager Loading progress1441792 out of 1463159
6/21/2013 10:45:03.134 [INFO] PDAPP.AppletManager Loading progress1463159 out of 1463159
6/21/2013 10:45:03.435 [INFO] P6Flex.Startup Processing application startup command...
6/21/2013 10:45:03.437 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:45:03.439 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:45:03.446 [INFO] ZStringLoader Locale set to - en_US
6/21/2013 10:45:03.473 [INFO] P6Flex.Startup AppName: CS6 Production Premium
Fri Jun 21 10:45:03 2013 [INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1
Fri Jun 21 10:45:03 2013 [INFO] LWANative - Build Version - 6.0.335.0
Fri Jun 21 10:45:03 2013 [INFO] LWANative - Logging Level verbosity Set to 4
6/21/2013 10:45:03.479 [INFO] ProvCommon.ZStringLoader Applet locale set to - en_US
Fri Jun 21 10:45:03 2013 [INFO] LWANative - pwa_openSession Session key : 3500206D-D167-4091-8436-6C0EA82B8860
Fri Jun 21 10:45:03 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:45:03 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:03 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:03 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:45:03 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:45:03.500 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - 3500206D-D167-4091-8436-6C0EA82B8860
6/21/2013 10:45:03.501 [INFO] P6Flex.ProvisioningNativeApplet Performing checkWorkflowType...
Fri Jun 21 10:45:03 2013 [INFO] LWANative - Got null language in PVPL. Adding ALL
6/21/2013 10:45:03.524 [INFO] P6Flex.Startup Done processing of StartupCommand
6/21/2013 10:45:03.525 [INFO] StartWorkflowCommand Start processing of StartWorkflowCommand, workflow detected: First_Launch
6/21/2013 10:45:03.526 [INFO] StartWorkflowCommand Detected ShowEULA = true, intitaiting EULA workflow...
6/21/2013 10:45:03.528 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_EULA
6/21/2013 10:45:03.531 [INFO] P6Flex.ProvisioningNativeApplet Fetching EULA language list...
6/21/2013 10:45:03.536 [INFO] P6Flex.ProvisioningNativeApplet Done fetching EULA languge list.
6/21/2013 10:45:03.540 [INFO] P6Flex.ProvisioningNativeApplet Fetching EULA for locale - en_US
6/21/2013 10:45:06.413 [INFO] ProvisioningNativeAppletBase Setting EULA for locale - en_US
6/21/2013 10:45:06.417 [INFO] ProvisioningNativeAppletBase Closing PWASession: 3500206D-D167-4091-8436-6C0EA82B8860 Commit: true
Fri Jun 21 10:45:06 2013 [INFO] LWANative - pwa_openSession Session key : 9807D41D-B1FF-437B-A300-148C3B83D09C
Fri Jun 21 10:45:06 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:45:06 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:06 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:06 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:45:06 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:45:06.451 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - 9807D41D-B1FF-437B-A300-148C3B83D09C
6/21/2013 10:45:06.452 [INFO] P6Flex.LaunchWFCommand Start processing of LaunchWFCommand
6/21/2013 10:45:06.455 [INFO] P6Flex.CheckInternetCommand Checking network connection status...
6/21/2013 10:45:07.271 [INFO] P6Flex.CheckInternetCommand Received network status : true
6/21/2013 10:45:07.272 [INFO] P6Flex.ShowTrialWFCommand Trial is not registered, showing Trial Register screen...
Fri Jun 21 10:45:07 2013 [INFO] LWANative - Performing openIMSLibSession...
Fri Jun 21 10:45:07 2013 [INFO] LWANative - pwa_openIMSLibSession Session key : FEFD8DD3-7569-4DF7-9952-382F68E5BE65
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Creating IMSLib instance ...
Fri Jun 21 10:45:07 2013 [INFO] OPM - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:07 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:45:07 2013 [ERROR] IMSLib - Failed in getting value for key in OPMGetValueForKey
Fri Jun 21 10:45:07 2013 [INFO] IMSLibHelper - Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore
Fri Jun 21 10:45:07 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Failed get proxy credentials from local store while creating IMSLib instance ...
6/21/2013 10:45:07.303 [INFO] ProvisioningNativeAppletBase Done opening IMSSession, session key - FEFD8DD3-7569-4DF7-9952-382F68E5BE65
6/21/2013 10:45:07.305 [INFO] ProvisioningNativeAppletBase Fetching default user profile for requested ClientID...
Fri Jun 21 10:45:07 2013 [INFO] LWANative - Performing fetch default user for clientID...
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Performing fetchDefaultUserInfoForClientId...
Fri Jun 21 10:45:07 2013 [INFO] OPM - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:07 2013 [INFO] OPM - returning size of value as:-1073762312
Fri Jun 21 10:45:07 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:45:07 2013 [INFO] OPM - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:07 2013 [INFO] OPM - returning size of value as:-1073763480
Fri Jun 21 10:45:07 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Performing releaseData...
6/21/2013 10:45:07.315 [INFO] ProvisioningNativeAppletBase Retrieved default user profile successfully
6/21/2013 10:45:07.316 [INFO] ProvisioningNativeAppletBase Closing IMSSession: FEFD8DD3-7569-4DF7-9952-382F68E5BE65
Fri Jun 21 10:45:07 2013 [INFO] LWANative - Performing closeIMSLibSession...
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Releasing IMSLib instance ...
6/21/2013 10:45:07.319 [INFO] ProvisioningNativeAppletBase Done closing IMSSession: FEFD8DD3-7569-4DF7-9952-382F68E5BE65
6/21/2013 10:45:07.328 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_REGISTER_TRIAL
6/21/2013 10:45:09.123 [INFO] P6Flex.ProvisioningNativeApplet Loading online Trial license...
6/21/2013 10:45:09.168 [INFO] P6Flex.ProvisioningNativeApplet Online Trial license loaded successfully.
6/21/2013 10:45:09.168 [INFO] P6Flex.RegisterTrialCommand Trail license loaded successfully.
6/21/2013 10:45:09.170 [INFO] ProvisioningNativeAppletBase Performing remember AdobeID...
6/21/2013 10:45:09.173 [INFO] ProvisioningNativeAppletBase Remember AdobeID done successfully.
6/21/2013 10:45:09.174 [INFO] ProvisioningNativeAppletBase Closing PWASession: 9807D41D-B1FF-437B-A300-148C3B83D09C Commit: true
6/21/2013 10:45:09.181 [INFO] P6Flex.QuitCommand Quitting workflow with launchApp: true
6/21/2013 10:45:09.183 [INFO] P6Flex.ProvisioningNativeApplet Performing LaunchApplication for path - /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native
6/21/2013 10:45:09.207 [INFO] PDApp.HostMessageHandler Recieved force window close message
6/21/2013 10:45:09.208 [INFO] PDApp.HostMessageHandler Sending message to native
Fri Jun 21 10:45:09 2013 [INFO] PDApp.WindowManager - Destroying window with ID - 1
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Fri Jun 21 10:45:09 2013 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Fri Jun 21 10:45:09 2013 [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating MessageQueueManager
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Fri Jun 21 10:45:09 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating AppletManager
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AppletManager - AppletManager destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating WindowManager
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating NativeCommandHandler
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating NativePlatformHandler
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating ExternalGateway
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating APE
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Releasing all locks acquired
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Quiting Application
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:45:23 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 10:45:23 2013 [INFO] PDApp.CommandLineParser - Mandatory Arguments --appletID --appletVersion is not given, using default workflow arguments
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:45:23 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:45:23 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:45:23 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:45:23 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:23 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:45:23 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:45:23 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:45:23 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:45:23 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:45:23 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:45:23 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:45:23 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:45:23.907 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:45:23.908 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:45:23.911 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:45:23.918 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :UWA_UI
6/21/2013 10:45:23.921 [INFO] PDAPP.AppletManager Loading Applet: UWA_UI Version = 1.0
6/21/2013 10:45:23.929 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:45:23.930 [INFO] PDAPP.AppletManager Loading progress0 out of 1122223
6/21/2013 10:45:23.970 [INFO] PDAPP.AppletManager Loading progress65536 out of 1122223
6/21/2013 10:45:23.972 [INFO] PDAPP.AppletManager Loading progress131072 out of 1122223
6/21/2013 10:45:23.974 [INFO] PDAPP.AppletManager Loading progress196608 out of 1122223
6/21/2013 10:45:23.975 [INFO] PDAPP.AppletManager Loading progress262144 out of 1122223
6/21/2013 10:45:23.977 [INFO] PDAPP.AppletManager Loading progress327680 out of 1122223
6/21/2013 10:45:23.979 [INFO] PDAPP.AppletManager Loading progress393216 out of 1122223
6/21/2013 10:45:23.980 [INFO] PDAPP.AppletManager Loading progress458752 out of 1122223
6/21/2013 10:45:23.982 [INFO] PDAPP.AppletManager Loading progress524288 out of 1122223
6/21/2013 10:45:23.983 [INFO] PDAPP.AppletManager Loading progress589824 out of 1122223
6/21/2013 10:45:24.007 [INFO] PDAPP.AppletManager Loading progress655360 out of 1122223
6/21/2013 10:45:24.009 [INFO] PDAPP.AppletManager Loading progress720896 out of 1122223
6/21/2013 10:45:24.010 [INFO] PDAPP.AppletManager Loading progress786432 out of 1122223
6/21/2013 10:45:24.012 [INFO] PDAPP.AppletManager Loading progress851968 out of 1122223
6/21/2013 10:45:24.013 [INFO] PDAPP.AppletManager Loading progress917504 out of 1122223
6/21/2013 10:45:24.015 [INFO] PDAPP.AppletManager Loading progress983040 out of 1122223
6/21/2013 10:45:24.017 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1122223
6/21/2013 10:45:24.020 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1122223
6/21/2013 10:45:24.039 [INFO] PDAPP.AppletManager Loading progress1122223 out of 1122223
6/21/2013 10:45:24.326 [INFO] Updater.AppStartup -----PROCESSING APPLICATION STARTUP COMMAND
6/21/2013 10:45:24.327 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:45:24.328 [INFO] Updater.AppStartup commManagerResultCallback
6/21/2013 10:45:24.331 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:4 -
Attempting to install Creative Cloud Installer crashes my computer
I am attempting to install Adobe products from Creative Cloud using Creative Cloud installer. I am on a Macbook Pro version 10.6.8 Build 10K459 if that helps at all.
When I try to install, the authentication window asking for the admin password crashes and I can't type in the window. When I cancel the download, Finder crashes and the only course of action is to reboot the computer manually via the power button.
I can install other programs which go through the same administrator permission without issue, so I'm quite sure this is not my computer's problem. I have re-downloaded the installer several times to no difference.
One additional detail that may help is that I had trials of Photoshop and Flash Pro on the same computer in the past, which have been uninstalled.
Thank you for any help!!Just another detail - I was advised to try creating a new user with administrator privilege on my computer, this didn't work either, just had the same problem.
-
Crash when launching creative cloud installer
Launching creative cloud installer crashes with:
<pre>
Process: Creative Cloud Installer [88119]
Path: /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
Identifier: com.adobe.Creative-Cloud-Installer
Version: 2.0.0.181 (2.0.0.181)
Code Type: X86 (Native)
Parent Process: launchd [135]
User ID: 501
Date/Time: 2013-06-20 15:50:27.919 +0530
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x954f03ba __kill + 10
1 libsystem_kernel.dylib 0x954ef4bc kill$UNIX2003 + 32
2 libsystem_c.dylib 0x95f6d51b abort + 215
3 libc++abi.dylib 0x95ef77e0 abort_message + 151
4 libc++abi.dylib 0x95ef5249 default_terminate() + 34
5 libc++abi.dylib 0x95ef5289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x95ef52f1 std::terminate() + 23
7 libc++abi.dylib 0x95ef63e6 __cxa_throw + 110
8 com.adobe.Creative-Cloud-Installer 0x0015c08f 0x86000 + 876687
9 com.adobe.Creative-Cloud-Installer 0x0015c1d6 0x86000 + 877014
10 com.adobe.Creative-Cloud-Installer 0x0015b8de 0x86000 + 874718
11 com.adobe.Creative-Cloud-Installer 0x0015b94c 0x86000 + 874828
12 com.adobe.Creative-Cloud-Installer 0x0015bc0a 0x86000 + 875530
13 com.adobe.Creative-Cloud-Installer 0x0015bda6 0x86000 + 875942
14 dyld 0x8fe98cda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld 0x8fe98fde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld 0x8fe95268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld 0x8fe950ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld 0x8fe86e05 dyld::initializeMainExecutable() + 211
19 dyld 0x8fe8aadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld 0x8fe86376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld 0x8fe86077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff79b64 ecx: 0xbff79adc edx: 0x954f03ba
edi: 0x95f6d451 esi: 0xbff79b14 ebp: 0xbff79af8 esp: 0xbff79adc
ss: 0x00000023 efl: 0x00000282 eip: 0x954f03ba cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xac800000
Logical CPU: 0
Binary Images:
0x86000 - 0x1a3fef +com.adobe.Creative-Cloud-Installer (2.0.0.181 - 2.0.0.181) <161DDCA8-303C-31EB-A8C0-BA73B924F6C9> /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
0x1d5000 - 0x280fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x8fe85000 - 0x8feb7e57 dyld (210.2.3) <4D38DEED-9837-3202-B8E9-41272D01EA2C> /usr/lib/dyld
0x90007000 - 0x90007ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x90008000 - 0x9000fff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x9006c000 - 0x90079ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x9007a000 - 0x90086ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x900d2000 - 0x90134fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x90135000 - 0x9016bffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x9016c000 - 0x901b0ff7 libGLU.dylib (8.9.2) <F33F6C73-7F89-3B5B-A50F-2AB57BBA314D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x901b1000 - 0x90471ff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x90a6e000 - 0x90a7cfff com.apple.opengl (1.8.9 - 1.8.9) <1872D2CD-00A8-30D1-8ECC-B663F4E4C530> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90a7e000 - 0x90a87fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90a88000 - 0x90ba4ffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x90ba5000 - 0x90ba5fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90ba6000 - 0x90c00fff com.apple.Symbolication (1.3 - 93) <2C7B4F90-8834-3BCB-81BF-001B31452FB6> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x90c01000 - 0x90d79ff5 com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x90dae000 - 0x90daefff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x90daf000 - 0x90db3ff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x90db4000 - 0x90db7ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x90de2000 - 0x90f3bffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <8BF022FC-C38A-34AA-8469-D98294094659> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x90f3c000 - 0x90f8affb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x90f8b000 - 0x912abff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x912ac000 - 0x91494ffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x91495000 - 0x918b2fff FaceCoreLight (2.4.1) <B12C8721-EFB3-30A2-9A1B-ABCDF5670764> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x918b7000 - 0x91cf9fff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x91cfa000 - 0x91d5bfff com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <A3B911DB-77DF-3037-A47A-634B08E5727D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91d88000 - 0x91e71ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x92908000 - 0x9294dff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x9294e000 - 0x92a46ff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x92a47000 - 0x92a47fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x92a48000 - 0x92b46ff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x92b47000 - 0x92bb6ffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x92bf4000 - 0x92c19ffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x92c1d000 - 0x92cccff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x92d24000 - 0x92d2bffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
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0x9838f000 - 0x98399ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x983a4000 - 0x983b0ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x983c2000 - 0x983dfff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x98461000 - 0x9849cfef libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x99487000 - 0x9978cff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9978d000 - 0x99802ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BEE998BC-E4A5-3BA0-A6B5-31A1DFA1522C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x9a03d000 - 0x9a048fff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9a049000 - 0x9a0b1fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x9a0b2000 - 0x9a152ff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x9a153000 - 0x9a170fff libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
0x9a190000 - 0x9a1afff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x9a208000 - 0x9a270ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9a271000 - 0x9a271fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9a272000 - 0x9a655fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9a656000 - 0x9a65ffff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x9a660000 - 0x9a67dfff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x9a67e000 - 0x9a68dfff libGL.dylib (8.9.2) <1082B9A5-9AA3-35D4-968B-3A3FE15B1ED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3732
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=115.1M resident=48.4M(42%) swapped_out_or_unallocated=66.6M(58%)
Writable regions: Total=19.5M written=244K(1%) resident=528K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 11.3M
MALLOC guard page 48K
Memory tag=35 7488K
Stack 64.0M
VM_ALLOCATE 532K
__DATA 5244K
__DATA/__OBJC 148K
__IMAGE 528K
__LINKEDIT 30.4M
__OBJC 1520K
__OBJC/__DATA 60K
__PAGEZERO 4K
__TEXT 84.7M
__UNICODE 544K
mapped file 83.9M
shared memory 12K
=========== =======
TOTAL 290.0M
</pre>Can you please post the steps you followed in Creative Cloud installation?
Please attach ~/Library/Logs/PDApp.log and ~/Library/Logs/AdobeDownload/LBS.log files if exists. -
How do I fix the following error Photoshop 13.1.2 for Creative Cloud Installation failed. Error Co
Photoshop 13.1.2 for Creative Cloud
Installation failed. Error Code: U44M1P7What is the current version of Ps (Help->System Info), if you have 13.0.1.2 already applied then you need to re-install Ps to get Ps 13.1.2.
As 13.1.2 is a subscription patch this would not get applied over 13.0.1.2.
If this still does not resolves your issue, Kindly mail me installer logs.
For Mac:
"Library/Logs/Adobe",
For Win:
Program Fies(x86)\Common Files\Adobe\Installers
Please mail me @ [email protected]
Regards,
Ashutosh -
What does this mean:Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7
What does this mean:Photoshop 13.1.2 for Creative Cloud Installation failed. Error Code: U44M1P7
I found the manual update, which worked!
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5595&fileID= 5604Hi Barbara,
For failed 13.1.2 update error U44M1P7, Please refer to the solution mentioned in the following threads :
http://forums.adobe.com/message/5396792#5396792
http://forums.adobe.com/message/5409050#5409050 -
Photoshop 13.1.1 for Creative Cloud Installation failed
Photoshop 13.1.1 for Creative Cloud Installation failed. Error Code: U44M1P7. How do I solve?
Moroccoflowers please see http://forums.adobe.com/thread/1113531 in reference to the Photoshop update.
-
Photoshop 13.1 for Creative Cloud Installation failed. Error Code: U44M1P7
So, Lion won't let me deactivate, so I can't use the updates that I just bought with signing up for the Cloud, so I tried installing on my Mountain Lion Macbook and this is what I get...
Photoshop 13.1 for Creative Cloud
Installation failed. Error Code: U44M1P7
Please Help, somebody!
Spent about an hour with Adobe Tech support just trying to figure out why I couldn't deactivate my product, only to find I had to close the chat room and the advice still didn't work.
Very frustrated, here! I have no updates on either computer, now!Hi Jules,
Sorry to hear about your difficulties.
My recommendation would be
- Uninstall PS via Mac HD > Applications > Utilities > Adobe Installers (Mac OS X)
- Create a new user with Admin rights, log out of your current account and into the newly created one
10.7 http://support.apple.com/kb/PH4600
10.8 http://support.apple.com/kb/PH11468
- Reinstall Photoshop CS6 via Adobe Application Manager
- Try to update to 13.1 using Help > Updates in Photoshop CS6
-Dave -
Adobe Creative Cloud app, Mac OSX, "The Creative Cloud installation is no longer functioning..."
OS: 10.9.4
For about 2+ weeks I've been getting the following message in the Creative Cloud App:
Download Error
The Creative Cloud installation is no longer working
uninstall and download again from http...
I've searched through various discussions and followed every suggestion I had come across, including:
Uninstalled/reinstalled Creative Cloud
Renamed files in the following directories:
~/Library/Applications support/Adobe/OOBE
/Library/Applications support/Adobe/OOBE
~/Library/Applications support/Adobe/AAMUpdater
/Library/Applications support/Adobe/AAMUpdater
Deleted files in above-listed directories.
Checked all network settings including proxy, DNS, etc.
Logged in as myself, I launched Creative Cloud as root (sudo /path/to/app)
Between each step I uninstalled/reinstalled the Creative Cloud app. The logs (in ~/Library/Logs/) don't show any major issues, other than claiming that a preference file can't be read. I tried deleting all preferences related to ACC and the log continued to show the same message.
Any suggestions outside of the standard list of fixes would be most welcome, at this point I'm ready to cancel my CC subscription, I feel Adobe made a big mistake by changing to this format. When it works, it's great, but when it doesn't it causes loss of productivity and immense frustration.Tried this with no success. Although, your mention of permissions led me to launching Disk Utility and repairing permissions. I then noticed my hard drive had a failing S.M.A.R.T. status. I swapped out the hard drive and restored from Time Machine backup, repaired permissions, uninstalled Creative Cloud, repaired permissions again and removed all files mentioned in my original post. I then reinstalled and: still get the same dang error! This is ridiculously frustrating.
-
Creative Cloud installer downloads but will not run
I have downloaded and re-downloaded the Creative Cloud installer but when i click on the download to run it my computer (Sony Vaio windows 8) acts like its trying to but nothing ever happens.
Specs:
Sony Vaio
Intel core i7
windows 8.0 (have not updated)
8 gigabytes of ram
ThanksDeathknive you are welcome to review the installation logs for the Creative Cloud Desktop application for specific errors. Please see Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html for information on how to locate and interpret your installation log files. You are welcome to post any specific errors which you discover.
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