Creative I-Trigue 2.1 (3300) Left channel not working

Just recently purchased the Creative I-Trigue 2.1 (3300) for my boyfriend's gaming station. I have his audio settings set to 2.0 CH speakers, and have the thing plugged into the appropriate hole. The subwoofer works, the right speaker works, but there is no sound comming out of the left. I discovered that the satellite speakers themselves are operational by individually plugging them into the right speaker output line on the back of the subwoofer, but neither of the speakers work when I plug them into the left audio output line in the back of the subwoofer. I have come to the conclusion that the subwoofer is possibly defective.
Just to rule out any other possible errors on my part, I've tried it on three different computers with the same result. The equalizer settings on all computers are not skewed.
Please help. Depending on the results I find here, I'll either be going back to the store to have them exchanged for the same product.... or get a refund :womanmad:
Yvonne

I have the same exact problem, but I can't return mine because I moved 3 hours away from the place I got it What did u end up doing to fix it, and is it something that I can fix? I really do not want to spend time sending them back to the company for the new set, that takes forever, not to mention the shipping cost >_> I had to do the same thing for my Eclipse 2 keyboard cuz of bad keys... please help me

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