Creative Zen Vision 30GB - How to set IR Remote ON with Navigation keys not working in the play

I have Creative Zen Vision 30GB player. Within a month of buying, its navigation keys stopped working. I took it to the customer service of store where I bought it and they fixed it (their solution was to make firmware update, even though I do not understand how come that can fix this issue). Anyways after another 5 months of not so often use, the same problem returned (key pad stopped working and without it this player is useless). I sent it to Creative and they returned it saying that as it has few scratches on the edges, they believe it has been hit. I never dropped the player and these are normal scratches at the end if you do not use any skin (which I could never find for this player). Btw from my other friend's experiences, Creative always does like this, never considered warranty (so beware!). Anyways now the problem is that I have IR remote for Zen vision but it can not work till IR Remote setting in System->Player Settings is switched ON. And this can not be done as the navigation keys are not working. So please please suggest me some other way if anybody of you know to enable this setting through software. Otherwise this costly player is just a 30GB harddisk for me

Just wanted to mention - I bought the IR Remote thinking to make the player useful without navigation keys. Now I feel like I wasted more money instead of shifting to some other player by some other company with better customer service.

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