CRM 4.0 and ITS

My client is using CRM 4.0 with external ITS. I understand that CRM 4.0 has internal WAS so is it possible to get rid of external ITS and use Internal WAS/ITS. If Yes, how much effort would be required in doing the same.
An early reply will be appreciated.
Kurella

Hello Kurella,
SAP CRM 4.0 has SAP_BASIS 620 (SAP Basis component. it doen't have the "internal" ITS. You still must use the external ITS only.
See this SAP Note for more information.
[Note 829035 - Collective Note: Performance and Service News Integrated ITS|https://service.sap.com/sap/support/notes/829035]
Easwar Ram
http://www.parxlns.com

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