CRM ACE User Context Update

Hi all,
How do we update the user context of active ace users automatically. Currently the user context is getting expired after the default time of 16 hours and after that when the users search on orders produces zero results. When I go to ACE_UPDATE and update the user context then again it works fine.
Is there a way to do it automatically.
Thanks.
Neha.
Edited by: Neha Kapoor on May 22, 2009 1:04 AM

Hi Neha,
This is due to some missing authorization with users when ACE try to do a user context refresh or calculates actor again. Please put a trace on user when this automatic refresh happens (after 16 hours in your case and when user login).
Ideally, user should have required auth. be able to execute the AFU method of his/her ACE classes.
Hope this helps.
Regards,
Satender

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I have a issue in ACE context , while discovering the each context separately . I have 4 user context and one admin context in HA mode , when i tried to discover the contexts independently , with the interface vlan ip configured in my NMS tool ( HP NNMI ) . It shows error message as duplicate device is discovered and it delete the existing other context that it discovered already in the same box .i tried lot of option and i held up on it .
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Glad you got this resolved and it happens to be the NMS tracking MAC address of interface.
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By default, the bank of MAC addresses that the ACE uses is randomly selected at boot time. However, if you configure two ACE appliances in the same Layer 2 network and they are using shared VLANs, the ACEs may select the same address bank, which results in the use of the same MAC addresses.
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http://www.cisco.com/en/US/docs/app_ntwk_services/data_center_app_services/ace_appliances/vA1_7_/configuration/routing_bridging/guide/vlansif.html#wp1053891
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Experts ,
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Connection flow:
client IP 192.168.240.220 == VLAN721=[VIP 10.106.108.137] ===VLAN 537[Server 10.106.24.133]<=={User context test1}
[Server 10.106.24.133]=== VLAN 739==[VIP 10.106.112.59] =====VLAN343 [Server 10.106.3.8] <= {User Context test2}
There are two context test1 & test2 on the same ACE box resides in a CAT6k .. Just curious to know how to redirect the server (10.106.24.133) context test1   to VIP (10.106.112.59) context test 2 which are not in a shared vlan ..
context test 1
rserver redirect OASIS-SSO-STG2_OOS_REDIRECT
webhost-redirection https://eportal-stg.publix.com/content/Associate/OutagePag
inservice
rserver host SITMA21
ip address 10.106.24.133
probe PING
inservice
rserver host SITMA22
ip address 10.106.24.138
probe PING
inservice
serverfarm host L17SVWOASIS03_FARM
description oasis-sso-stg2 server farm
failaction purge
probe TCP-80
rserver SITMA21 80
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rserver SITMA22 80
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rserver OASIS-SSO-STG2_OOS_REDIRECT
    inservice
sticky ip-netmask 255.255.255.255 address both L17SVWOASIS03_STICKY
serverfarm L17SVWOASIS03_FARM backup OASIS-SSO-STG2_OOS_REDIRECT_FARM
timeout 10
replicate sticky
Need to know , when the redirection will takes place here .... i feel that only if the serverfarm (L17SVWOASIS03_FARM ) goes down , then the redirect server comes into picture as per the configs attached..
If that is the case then
rserver redirect OASIS-SSO-STG2_OOS_REDIRECT
webhost-redirection https://eportal-stg.publix.com/content/Associate/OutagePag
inservice
The highligted URL should be the VIP of the context test2 i.e 10.106.112.59 is it right ? in this the case how send this request to the VIP , since both are in different vlan ? is it should be done with PBR (policy based routing) via CAT6k ? could anyone please share the configs?
Or this can done with a default route to the VIP on the contexts?

Configs
=====
CSS - Context 1
============
probe tcp qaahmapp1-ssl-475_PROBE
port 475
interval 5
passdetect interval 5
connection term forced
rserver host HS_PROD.sanovia_447-ssl-a
ip address 10.99.0.13
inservice
rserver host HS_PROD.sanovia_447-ssl-b
ip address 10.99.0.14
inservice
serverfarm host sanovia.qaahm.ssl
probe qaahmapp1-ssl-475_PROBE
rserver HS_PROD.sanovia_447-ssl-a 475
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rserver HS_PROD.sanovia_447-ssl-b 475
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parameter-map type http cisco_avs_parametermap
case-insensitive
persistence-rebalance
parsing non-strict
action-list type optimization http cisco_avs_bandwidth_and_latency
delta
flashforward
action-list type optimization http cisco_avs_img_latency
flashforward-object
action-list type optimization http cisco_avs_obj_latency
flashforward-object
class-map type http loadbalance match-all cisco_avs_bandwidth_and_latency
2 match http url .*
class-map type http loadbalance match-any cisco_avs_img_latency
2 match http url .*jpg
3 match http url .*jpeg
4 match http url .*jpe
5 match http url .*png
class-map type http loadbalance match-any cisco_avs_obj_latency
2 match http url .*gif
3 match http url .*css
4 match http url .*js
5 match http url .*class
6 match http url .*jar
7 match http url .*cab
8 match http url .*txt
9 match http url .*ps
10 match http url .*vbs
11 match http url .*xsl
12 match http url .*xml
13 match http url .*pdf
14 match http url .*swf
class-map match-all sanovia.qaahm.ssl_CLASS
2 match virtual-address 10.99.1.76 tcp eq https
policy-map type loadbalance first-match sanovia.qaahm.ssl_CLASS-l7slb
class class-default
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policy-map type optimization http first-match sanovia.qaahm.ssl_CLASS-l7opt
class cisco_avs_obj_latency
    action cisco_avs_obj_latency
class cisco_avs_img_latency
    action cisco_avs_img_latency
class cisco_avs_bandwidth_and_latency
    action cisco_avs_bandwidth_and_latency
policy-map multi-match POLICY
class sanovia.qaahm.ssl_CLASS
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    optimize http policy sanovia.qaahm.ssl_CLASS-l7opt
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    appl-parameter http advanced-options cisco_avs_parametermap
interface vlan 20
ip address 10.99.1.240 255.255.255.0
alias 10.99.1.241 255.255.255.0
nat-pool 1 10.99.1.221 10.99.1.221 netmask 255.255.255.255 pat
nat-pool 2 10.99.1.220 10.99.1.220 netmask 255.255.255.255 pat
no shutdown
ip route 0.0.0.0 0.0.0.0 10.99.1.1
========================================================================================
SCA - Context 2
============
crypto chaingroup GoDaddy
cert cisco-sample-cert
probe tcp AHM_QA-PROBE
port 8080
interval 5
passdetect interval 5
connection term forced
rserver host AHM_QA
ip address 10.99.1.76
conn-limit max 4000000 min 4000000
inservice
serverfarm host AHM_QA
rserver AHM_QA 8080
    conn-limit max 4000000 min 4000000
    probe AHM_QA-PROBE
    inservice
parameter-map type ssl sanovia-ssl-parms
description This is where you tweak your SSL parms, cert, etc.
cipher RSA_WITH_RC4_128_MD5 priority 4
cipher RSA_WITH_RC4_128_SHA priority 5
cipher RSA_WITH_DES_CBC_SHA priority 3
cipher RSA_WITH_3DES_EDE_CBC_SHA priority 6
cipher RSA_WITH_AES_128_CBC_SHA priority 7
cipher RSA_WITH_AES_256_CBC_SHA priority 8
ssl-proxy service sanovia-ssl-proxy
key cisco-sample-key
cert cisco-sample-cert
chaingroup GoDaddy
ssl advanced-options sanovia-ssl-parms
class-map match-any AHM_QA-CLASS
2 match virtual-address 10.99.0.13 tcp eq 475
3 match virtual-address 10.99.0.14 tcp eq 475
policy-map type loadbalance first-match AHM_QA-CLASS-l7slb
class class-default
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policy-map multi-match POLICY
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interface vlan 10
ip address 10.99.0.17 255.255.255.0
peer ip address 10.99.0.11 255.255.255.0
nat-pool 1 10.99.0.13 10.99.0.13 netmask 255.255.255.255 pat
service-policy input POLICY
no shutdown
ip route 0.0.0.0 0.0.0.0 10.99.0.1
========================================================================================
CSS - Context 1 ( another VIP)
=======================
rserver host qaahmapp1-8080
ip address 10.99.1.217
conn-limit max 4000000 min 4000000
inservice
serverfarm host sanovia.qaahm.postssl
rserver qaahmapp1-8080 8080
    conn-limit max 4000000 min 4000000
    inservice
parameter-map type http HTTP_PARAMETER_MAP
persistence-rebalance
sticky http-cookie ACE_Cookie qanovia.qaahm.postssl-STICKY
cookie insert
serverfarm sanovia.qaahm.postssl
timeout 45
replicate sticky
class-map match-all sanovia.qaahm.postssl_CLASS
2 match virtual-address 10.99.1.76 tcp eq 8080
policy-map type loadbalance first-match sanovia.qaahm.postssl_CLASS-l7slb
class class-default
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policy-map multi-match POLICY
class sanovia.qaahm.postssl_CLASS
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ip address 10.99.1.240 255.255.255.0
alias 10.99.1.241 255.255.255.0
nat-pool 1 10.99.1.221 10.99.1.221 netmask 255.255.255.255 pat
nat-pool 2 10.99.1.220 10.99.1.220 netmask 255.255.255.255 pat
no shutdown
=============================================================================
I have configured two vlans in CAT6k i.e vlan 10 & vlan 20 with the following ip's as mentioned in the route of ACE
10.99.0.1 & 10.99.1.1
Also configured only the final rserver 10.99.1.217 under vlan 20 .... this made all the vip and rserver up .. but still couldnt get the required page... there is small confusion in the first context as the vip is shown as https , but i dont see any cert and key in the customer config , so i made it as http for my test... but the second context vip is https , where i have added the certs n key as requied....
Let me know if i am missing anything here.... Many thanks in advance...
thanks
Martin

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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Linda Li
TechNet Community Support

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    str += '';
document.write(str);
function AC_FL_RunContent(){
var ret =
    AC_GetArgs
    ( arguments, ".swf", "movie",
"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000"
     , "application/x-shockwave-flash"
AC_Generateobj(ret.objAttrs, ret.params, ret.embedAttrs);
function AC_SW_RunContent(){
var ret =
    AC_GetArgs
    ( arguments, ".dcr", "src",
"clsid:166B1BCA-3F9C-11CF-8075-444553540000"
     , null
AC_Generateobj(ret.objAttrs, ret.params, ret.embedAttrs);
function AC_GetArgs(args, ext, srcParamName, classid, mimeType){
var ret = new Object();
ret.embedAttrs = new Object();
ret.params = new Object();
ret.objAttrs = new Object();
for (var i=0; i < args.length; i=i+2){
    var currArg = args[i].toLowerCase();
    switch (currArg){
      case "classid":
        break;
      case "pluginspage":
        ret.embedAttrs[args[i]] = args[i+1];
        break;
      case "src":
      case "movie":
        args[i1] = AC_AddExtension(args[i1], ext);
        ret.embedAttrs["src"] = args[i+1];
        ret.params[srcParamName] = args[i+1];
        break;
      case "onafterupdate":
      case "onbeforeupdate":
      case "onblur":
      case "oncellchange":
      case "onclick":
      case "ondblclick":
      case "ondrag":
      case "ondragend":
      case "ondragenter":
      case "ondragleave":
      case "ondragover":
      case "ondrop":
      case "onfinish":
      case "onfocus":
      case "onhelp":
      case "onmousedown":
      case "onmouseup":
      case "onmouseover":
      case "onmousemove":
      case "onmouseout":
      case "onkeypress":
      case "onkeydown":
      case "onkeyup":
      case "onload":
      case "onlosecapture":
      case "onpropertychange":
      case "onreadystatechange":
      case "onrowsdelete":
      case "onrowenter":
      case "onrowexit":
      case "onrowsinserted":
      case "onstart":
      case "onscroll":
      case "onbeforeeditfocus":
      case "onactivate":
      case "onbeforedeactivate":
      case "ondeactivate":
      case "type":
      case "codebase":
      case "id":
        ret.objAttrs[args[i]] = args[i+1];
        break;
      case "width":
      case "height":
      case "align":
      case "vspace":
      case "hspace":
      case "class":
      case "title":
      case "accesskey":
      case "name":
      case "tabindex":
        ret.embedAttrs[args[i]] = ret.objAttrs[args[i]] = args[i+1];
        break;
      default:
        ret.embedAttrs[args[i]] = ret.params[args[i]] = args[i+1];
ret.objAttrs["classid"] = classid;
if (mimeType) ret.embedAttrs["type"] = mimeType;
return ret;
// -->
<!url's used in the movie>
<!text used in the movie>
</html

CRM function module to update the attribute in the classification TAB of BP

Hi All,
Can any body let me know if there is any functionmodule to update the CRM function module to update the attribute in the classification TAB of BP tcode.
I have searched a lot i get FM to update the marketing attribute and not the attributes in the classification tab.
Thanks in Advance
Edited by: Sharath Kumar on Dec 2, 2010 4:48 PM

For material bom: CSAP_MAT_BOM_CREATE
and CSAP_ORD_BOM_CREATE for Order BOM.
Regards,
Ravi

CRM ACE User Context Update

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