CRM Web UI :- How to Control number of session of Web UI for a user

Hello Experts,
We do have very specific requirement which SAP doesn`t recommend in terms of multi-sessioning for a user.So we are little worried upon the challeges.Could you please share your ideas/Experience on following?
1.How to Control number of Internet explorer session for the web UI (may be 2 or 3).?
  Though SAP doesn`t recommned more than one but our client requires 2 or more than that but we need to fix it either 
  2 or 3.
  So we are looking for specific setting for this.
2.What are the challenges we need to face if we implement option 1?
3.Specially in interaction record management
    a. Is there chance of loosing the data if agent has opened more than two session.
    b. In which session interaction record data will get stored,the one on which agent picked up the call or in the latest 
        one?
Please let me know if I am not clear enough on any point.
Thanks in advance,
Shailendra Tolambiya

Hi Shailendra,
The following wiki page might be useful in this respect:
http://wiki.sdn.sap.com/wiki/x/gxdKDQ
Best Regards,
Shiromani

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